Aller au contenu

Photo

Help a Fellow Keeper: Common Issues/Ask a Question


4576 réponses à ce sujet

#4276
QueenPurpleScrap

QueenPurpleScrap
  • Members
  • 710 messages

Is anybody else having an issue with just looking at your world states in the Keep? It was fine earlier but now when I open the Keep I get the following popup:

Oops, an error occurred

Please refresh and retry

I do so and can see the Tapestry but when I try to view the World States I get the error again. And again. And then again. I can't change between editable and current playthroughs, I just get the error. I say okay and music plays against the background of an empty screen.

It happens again when I go back to the Tapestry, but only once and I can see my WS choices. Of course, I can't change world states.

I don't have this problem with either the career or heroes sections.

 

P.S. I did submit a feedback report.


  • AnayaGuardian et Renata aiment ceci

#4277
DinX64

DinX64
  • Members
  • 482 messages

Same here. It seems the tapestry and world state pages are broken for me.

Tried deleting a character, but got an error pop up.

 

 

After right clicking on the world state page and clicking on inspect element(using Chrome) these are the errors showing up.

 

 



#4278
Kantr

Kantr
  • Members
  • 8 681 messages

You can delete a character? No errors for me.

 

Those urls dont exist. So I dont know why you are looking at them



#4279
DinX64

DinX64
  • Members
  • 482 messages

I logged in the keep using firefox and it I can access the world state and tapestry page without the error pop up.

 

@Kantr. I know it was just when I was looking at the elements of the world state page using Chrome, those errors showed up. it seems for some reason the site is trying to find load something that doesn't exist and I'm not sure why.

 

I still get the error pop up when trying to delete character using firefox.

 

Even though there is no error pop up. the world state for me when using firefox, the page freezes when I try to click on a world state.



#4280
Kantr

Kantr
  • Members
  • 8 681 messages

guess it's chrome being funny



#4281
Brian Mills

Brian Mills
  • BioWare Employees
  • 253 messages

There was a site update earlier today -  if you're still having issues loading the Keep, I would suggest clearing your browser cache and trying again after doing that.



#4282
ink use it or

ink use it or
  • Members
  • 19 messages

I can't choose world states, what might be the issue? The tiles of states are just not clickable, tried clearing cache, didn't help.



#4283
DinX64

DinX64
  • Members
  • 482 messages

I can't choose world states, what might be the issue? The tiles of states are just not clickable, tried clearing cache, didn't help.

It seems right now that if you click on a world state that is not exported to Inquisition, the keep locks up. Other than that the keep works as normal.

 

They are aware of the problem and are looking into it.

 

If you want to make changes to the world state and export, simply drag the world state you want to export to the top to load it into the tapestry. 

To change the world state go to the tapestry through the left menu. Once done changing the tapestry or not click on the globe in the right top corner of the screen and then export.


  • Moirin et ink use it or aiment ceci

#4284
ink use it or

ink use it or
  • Members
  • 19 messages

It seems right now that if you click on a world state that is not exported to Inquisition, the keep locks up. Other than that the keep works as normal.

 

They are aware of the problem and are looking into it.

 

If you want to make changes to the world state and export, simply drag the world state you want to export to the top to load it into the tapestry. 

To change the world state go to the tapestry through the left menu. Once done changing the tapestry or not click on the globe in the right top corner of the screen and then export.

Thanks you! (I didn't know you could drag states there, wow!)



#4285
BobZilla84

BobZilla84
  • Members
  • 1 585 messages

It seems right now that if you click on a world state that is not exported to Inquisition, the keep locks up. Other than that the keep works as normal.
 
They are aware of the problem and are looking into it.
 
If you want to make changes to the world state and export, simply drag the world state you want to export to the top to load it into the tapestry. 
To change the world state go to the tapestry through the left menu. Once done changing the tapestry or not click on the globe in the right top corner of the screen and then export.

Heres hoping this annoyance is fixed sooner rather than later because its holding up my 3rd PT and I refuse to use the default Ws because its A##.

#4286
Moirin

Moirin
  • Members
  • 687 messages
If you want to make changes to the world state and export, simply drag the world state you want to export to the top to load it into the tapestry. 

To change the world state go to the tapestry through the left menu. Once done changing the tapestry or not click on the globe in the right top corner of the screen and then export.

 

Thanks for this! That helped.



#4287
Rotward

Rotward
  • Members
  • 1 372 messages

I can't do anything with the keep. It's not that it won't sync, it syncs every time I open the site. The problem is that if i try to create a new world state, or change which world state I'm editing, the whole site just freezes. Usually the last thing the site does is pop up that orange banner that says "about world states." After the banner pops up, the site freezes. 

What do I do? I'm using the latest version on chrome, and I'm on Windows 7, if that helps. 

 

Edit: logging out and back in two times worked. *shrug*



#4288
Kantr

Kantr
  • Members
  • 8 681 messages

Try firefox?



#4289
GtheGreat89

GtheGreat89
  • Members
  • 3 messages

Not sure if this has been answered or not, but I can't get the tapestry to load at all. I am using chrome and just want to import my custom world in to inquisition.



#4290
DinX64

DinX64
  • Members
  • 482 messages

Not sure if this has been answered or not, but I can't get the tapestry to load at all. I am using chrome and just want to import my custom world in to inquisition.

 

It seems right now that if you click on a world state that is not exported to Inquisition, the keep locks up. Other than that the keep works as normal.

 

They are aware of the problem and are looking into it.

 

If you want to make changes to the world state and export, simply drag the world state you want to export to the top to load it into the tapestry. 

To change the world state go to the tapestry through the left menu. Once done changing the tapestry or not click on the globe in the right top corner of the screen and then export.



#4291
GtheGreat89

GtheGreat89
  • Members
  • 3 messages

Mine will not even sync. As soon as I log in it takes me to the tapestry and then says "Oops, an error occured. Please refresh page and try again." Pretty much everything in the keep says the same thing.



#4292
Kantr

Kantr
  • Members
  • 8 681 messages

Try different browser/network connection or even a different device.



#4293
GtheGreat89

GtheGreat89
  • Members
  • 3 messages

I have tried different internet connections and different computers, I am at a lost and not sure what to do.



#4294
cyrslash1974

cyrslash1974
  • Members
  • 646 messages

Hi,

 

I've played DAO on 360 several times since 2010, the most of times connected on my origin account (linked to my BSN account, obviously), but I have no game profile and, of course, the famous message "Invalid personna / game combination".

 

I understand that :

- the DAO servers are closed;

- my profile data could be frozen.

 

So if I decide to play the entire serie now, connected on the server, my new DAO profile wont be in BSN. That's right ?

 

On the other hand, a friend of mine has bought DA2 and DAI and I would like to offer him the first game in order to have the complete serie and to play them one after the other (like Mass effect serie, the choice being automaticaly transferred in the second game).

 

Will Bioware do something for the DAO players to fix this issue ?

Thanks for your answer and sorry for my poor English... :)



#4295
Kantr

Kantr
  • Members
  • 8 681 messages

Hi,

 

I've played DAO on 360 several times since 2010, the most of times connected on my origin account (linked to my BSN account, obviously), but I have no game profile and, of course, the famous message "Invalid personna / game combination".

 

I understand that :

- the DAO servers are closed;

- my profile data could be frozen.

 

So if I decide to play the entire serie now, connected on the server, my new DAO profile wont be in BSN. That's right ?

 

On the other hand, a friend of mine has bought DA2 and DAI and I would like to offer him the first game in order to have the complete serie and to play them one after the other (like Mass effect serie, the choice being automaticaly transferred in the second game).

 

Will Bioware do something for the DAO players to fix this issue ?

Thanks for your answer and sorry for my poor English... :)

Your new DA:O profile won't show up

 

Your friend also won't be able to have save transfer from da:o to da2 unless he buys his own copy

 

They wont do anything as it would require patching the game to the new servers.



#4296
Kantr

Kantr
  • Members
  • 8 681 messages

I have tried different internet connections and different computers, I am at a lost and not sure what to do.

You can try contact the keep account on twitter



#4297
Natureguy85

Natureguy85
  • Members
  • 3 255 messages

 

Your friend also won't be able to have save transfer from da:o to da2 unless he buys his own copy

 

 

He couldn't just copy the save file? I forget how the import worked because it's been awhile.



#4298
Kantr

Kantr
  • Members
  • 8 681 messages

He couldn't just copy the save file? I forget how the import worked because it's been awhile.

No idea, never played on console.



#4299
cyrslash1974

cyrslash1974
  • Members
  • 646 messages

Strange, because when I am playing on DAO my profile is connected on BW servers.

However thanks for your answer.

So many profile I can't use... sad... :(



#4300
Kantr

Kantr
  • Members
  • 8 681 messages

Strange, because when I am playing on DAO my profile is connected on BW servers.

However thanks for your answer.

So many profile I can't use... sad... :(

see if it shows up on the keep