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Help a Fellow Keeper: Common Issues/Ask a Question


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#4301
Natureguy85

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No idea, never played on console.

 

Never mind, I wasn't thinking about console lol.



#4302
cyrslash1974

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The Keep find all my DAO success, even if I have no profile player on BSN. Very... strange.

Argh, it s my fault. In order to avoid spoil, I have not read any information related to DAI until now. Stupid I am...



#4303
Kantr

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The Keep find all my DAO success, even if I have no profile player on BSN. Very... strange.

Argh, it s my fault. In order to avoid spoil, I have not read any information related to DAI until now. Stupid I am...

keep does not import what you did in DA:O (it does import characters, dlc and achievements)



#4304
Just My Moniker

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Hi  :) I'm not sure if my question has already been asked before, but I don't feel like going through the entirety of this thread to see if it has  :lol:

 

Okay so, I'm going to upgrade to a PS4 soon from a PS3, meaning I won't be able to import anymore Wardens or Hawkes (Using a PC isn't possible for me)

I know the appearance of your Warden and Hawkes don't import, but their names do.

 

Is there a feature in the Keep to rename or create a custom named Warden or Hawke?



#4305
Kantr

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Go the Heroes tab, select one of the default Hawkes or Wardens and there will be a little pencil icon by their name.

 

However the game ignores the names so it's not really worth the effort.


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#4306
Natureguy85

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Hi  :) I'm not sure if my question has already been asked before, but I don't feel like going through the entirety of this thread to see if it has  :lol:

 

Okay so, I'm going to upgrade to a PS4 soon from a PS3, meaning I won't be able to import anymore Wardens or Hawkes (Using a PC isn't possible for me)

I know the appearance of your Warden and Hawkes don't import, but their names do.

 

Is there a feature in the Keep to rename or create a custom named Warden or Hawke?

 

 

Go the Heroes tab, select one of the default Hawkes or Wardens and there will be a little pencil icon by their name.

 

However the game ignores the names so it's not really worth the effort.

 

Names are just file names for you to keep track of who's who.



#4307
Just My Moniker

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Go the Heroes tab, select one of the default Hawkes or Wardens and there will be a little pencil icon by their name.

 

However the game ignores the names so it's not really worth the effort.

Awesome! Thank you  :)



#4308
Absaroka

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So, last night I tried playing "Last Court" for the first time, went fine for a bit but when I hit "back" I got this message:

 

"Server Error in '/' Application.

 

Runtime error

 

Description: An exception occurred while processing your request.  Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated."

 

So now, whenever I try and run Last Court from Keep I get the same message, even when trying from different devices.  Any advice? Thanks in advance.



#4309
lrrose

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I can't access the Tapestry after today's update. I get a message telling me that an error has occurred and that I should refresh the page. Refreshing the page causes the same error. The rest of the site appears to be working fine.

 

Edit: Clearing my browser cache fixed the problem.



#4310
Crappystuff

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Hello everyone I am new here... in the forums.

I've a question to ask: I've played Dragon Age: Origins three times with the basically same character, a male human noble warrior and all three share the same name.

 

My first playthrough was way back in 2009, ended up at level 27. That character was registered to the Keep. I had a second playthrough that was not uploaded to the Keep. My latest playthrough was just last year, with the same character and had it end up at level 35. But the Keep does not register this character.

As I only had DA2 installed last year and had my 2014 DA:O character imported to it, is there any way that the Keep would find my 2014 DA:O character? You know, to save the time in editing the World State in the Keep?
 



#4311
Ranadiel Marius

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As I only had DA2 installed last year and had my 2014 DA:O character imported to it, is there any way that the Keep would find my 2014 DA:O character? You know, to save the time in editing the World State in the Keep?

 

I'm sure if you worked hard enough at figuring out why it wasn't being uploaded, the Keep probably could get the character, but it wouldn't save any time since your choices won't be imported from DAO if you do that.


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#4312
Crappystuff

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Hm. So after the BSN update, the Keep only takes the characters' names, race, gender, class and portraits? I checked my uploaded Hawke, and it's my current Hawke that's uploaded. BSN says the last time it updated was September 7th last year.



#4313
Ranadiel Marius

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Hm. So after the BSN update, the Keep only takes the characters' names, race, gender, class and portraits? I checked my uploaded Hawke, and it's my current Hawke that's uploaded. BSN says the last time it updated was September 7th last year.

The Keep has always only imported that since it went public. It never imported choices. If you have the name/portrait you want, then that is all you can get from importing.

#4314
Iriss

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Hello everyone!

No DAI hero in current playthrough :( The world state was imported correctly. Other chars - created and even deleted - are shown just fine in 1,2,3... plthrg (and even one which I never created - human male o.O). Log in while online everytime (70 hours already), but still no hero and the progress is obviously not tracking in keep (I know it's not revealed yet), though the achievements in origin are ok.

Any suggestions how to fix it?

idk how to report it to Bioware as feedback feature is anon.



#4315
Kantr

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can you share a screenshot of one that works and one that doesnt?



#4316
Iriss

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can you share a screenshot of one that works and one that doesnt?

 

It goes like this. The character from playthrough 3 didn't go past the prologue and char from plth 2 was deleted already.

 

1d09efb0b26aaabdd92569700db842cd.png

 

I'm sure that there will be a chance to edit things in DAI tapestry, but still I'm confused.



#4317
Kantr

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Well, keep your saves just to be safe. I had an inquisitor vanish from one of my PT states while another now only displays the inqusitor and not the warden or hawke.



#4318
Iriss

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Well, keep your saves just to be safe. I had an inquisitor vanish from one of my PT states while another now only displays the inqusitor and not the warden or hawke.

At least I'm not the only one. Thanks for info:)



#4319
BobZilla84

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I wonder if they will release a Console friendly App or something because The Keeps still proving to be a pain in the ***.
Seriously this things supposed to be the destination of all things Dragon Age but come on man its still not working properly and for the people on Consoles you would think having this thing being usable on the Consoles if not by Browser than by a App would be priority #1.

#4320
Kantr

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You can use it on a console browser, just not the 360 browser.

 

Making a console app is a lot of work for something that can be easily used across all modern browsers. The current problems with the keep are independent of which platform they are on, and are only minor problems.



#4321
BobZilla84

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You can use it on a console browser, just not the 360 browser.
 
Making a console app is a lot of work for something that can be easily used across all modern browsers. The current problems with the keep are independent of which platform they are on, and are only minor problems.

Really on the XBox 1 Internet browser it constantly locks up and you cant do any thing with it it just keeps getting kicked back to the XBox Main Menu or you get get script run errors.

#4322
Kantr

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Really on the XBox 1 Internet browser it constantly locks up and you cant do any thing with it it just keeps getting kicked back to the XBox Main Menu or you get get script run errors.

report it.
 



#4323
BobZilla84

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I would love to but I cant even get it to open up so I can report it/post feedback about it.

#4324
BobZilla84

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Are they still working on the Keep I know its out of Beta now I really hope the can do something for us XB1 users.

#4325
Antergaton

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So I've noticed a few updates to the Keep and my Inqusitors are all there however, what I find odd is that it's saved every one I've created, even if I deleted them straight away as I didn't like them. There are 9 in the Keep yet I've only got 3 really. I presume a Delete button is to be added? as currently, I only have 3.