4572 replies to this topic

[SmilesJA]

The DA Keep did not upload my Warden or my accomplishments in Origins but it uploaded my Hawke. Is there a way to fix it?

[Kantr]

The DA Keep did not upload my Warden or my accomplishments in Origins but it uploaded my Hawke. Is there a way to fix it?

Not really, syncing issues are being worked on.

 

Some people seem oddly insistent on having dlc like feast-day show up.

[Reverendtrigster]

I have to admit, I'm at a bit of a loss as to the purpose of the DLC being recorded on The Keep. I mean I get the reason for recording the achievements since The Keep will essentially replace the old online profiles, but the DLC registration is something that's handled at the Steam/Origin end of things. Plus unless I'm mistaken, ownership of DLC doesn't effect the ability to access the respective plot flags in the keep. Perhaps it's just for the sake of completeness?

[Kantr]

It's nice to see your achievements show up I guess. Only my Dragon Age 2 ones are shown.

 

You get the DLC tiles irrespective of if you own them or not.

[nightscrawl]

Perhaps it's just for the sake of completeness?

 

It is. As stated by Leah: "... the reason we're pulling this into the DA Keep is so that you have a record of all the great things you did in Dragon Age and the heroes you love."

 

They want the Keep to be a hub for your DA experience, not just a tool you use to set up your import for DAI and future games.

[Tenz83]

Owning the DLC doesn't give you anything as far as decisions goes but points like achievements like when you do onboarding, and like nightscrawl said it's like a Hub of everything Dragon Age inquisition and beyond.

Now does these achievements give you something in inquisition when the game launches would be interesting.

[Felya87]

none of my wardens from the PS3 are shown. only one from the pc version (yep, I have both versions)   and only few achievemants are shown. instead the DA2 achievemants and Hawkes are fine (PS3 too)

[Ieldra]

Okay, then it's one of the uploading bugs.

1. Go to your Origins profile.
2. Click on Profile Diagnostics.
3. Delete all the characters who have the errors.
4. Load up Origins.
5. Make sure you're logged in.
6. Go into the first save you want to upload.
7. Remove a piece of your Warden's gear.
8. Save.
9. Replace the gear.
10. Save again.
11. Repeat 6-10 until all needed Wardens are done. Make sure you're still logged in!

That should fix things up.

I would like to report that this did not work for me with my DA2 heroes. I disabled the console as the guide said, then chose a save right before a level-up and a quest completion, removed a piece of gear, ended that quest and leveled up in order to get some character changes in addition to the gear, and waited a few minutes idly to give the game time to upload. Four hours later my Hawke is still at level 1 in the BSN profile (the version from about two years ago). That, in itself, is not a problem since levels don't matter, but I changed her appearance after the prologue and would like that to show up in the Keep.

 

An additional question: if I use a default hero, can I rename them? I could just make a token character in DAO (those get uploaded correctly it appears) and wait for him to show up on the profile, then re-sync, but that's quite a bit of work...

[Kantr]

An additional question: if I use a default hero, can I rename them? I could just make a token character in DAO (those get uploaded correctly it appears) and wait for him to show up on the profile, then re-sync, but that's quite a bit of work...

Not yet. Hopefully they'll implement it

[Momowo]

The DA Keep did not upload my Warden or my accomplishments in Origins but it uploaded my Hawke. Is there a way to fix it?

 

It's the opposite for me. My wardens have uploaded but my Hawkes haven't. I think it is all part of the syncing issue they are working on. :/

[Ieldra]

Oh, and how do I re-sync? I know I found the function by accident once, but I can't find it again?

[Momowo]

Oh, and how do I re-sync? I know I found the function by accident once, but I can't find it again?

 

Click on the symbol in the top left next to where it says Tapestry. You then get a list and you want to choose the one starting (De-bug)

[Sylvius the Mad]

For anyone who is accessing the Keep from an Android device, I've found that the Boat Browser works better than Chrome.

[jenncircus]

I would like to report that this did not work for me with my DA2 heroes. I disabled the console as the guide said, then chose a save right before a level-up and a quest completion, removed a piece of gear, ended that quest and leveled up in order to get some character changes in addition to the gear, and waited a few minutes idly to give the game time to upload. Four hours later my Hawke is still at level 1 in the BSN profile (the version from about two years ago). That, in itself, is not a problem since levels don't matter, but I changed her appearance after the prologue and would like that to show up in the Keep.

 

An additional question: if I use a default hero, can I rename them? I could just make a token character in DAO (those get uploaded correctly it appears) and wait for him to show up on the profile, then re-sync, but that's quite a bit of work...

Try contacting EA (I suggest by phone) tech support. I was also having trouble with my warden data uploading properly to the LBSN. First follow all the steps  suggested by The Bear Muse (i attached it below this). Than contact EA, they helped me change my settings on my PC and boom all my good warden data loaded into the LBSN. I cannot remember the steps EA gave me to change my settings (I'm a bit technological challenged) but if you manage to get Chris V at tech support he gave me super assistance and was really happy to be of help. My good data is still not syncing into the Keep but at least the info from my game is loading properly into LBSN  which should mean when the team has sorted out the syncing bug you won't be loading in bad/incomplete data. Hope this is helpful.

The Bear Muse, on 23 Sept 2014 - 01:34 AM, said:

Okay, then it's one of the uploading bugs.

1. Go to your Origins profile.
2. Click on Profile Diagnostics.
3. Delete all the characters who have the errors.
4. Load up Origins.
5. Make sure you're logged in.
6. Go into the first save you want to upload.
7. Remove a piece of your Warden's gear.
8. Save.
9. Replace the gear.
10. Save again.
11. Repeat 6-10 until all needed Wardens are done. Make sure you're still logged in!

[Ieldra]

All right, I have now uploaded two additional DAO characters which hadn't been online so far. They show up correctly in the BSN profile but do not appear in the Keep after re-syncing. Should I send a new bug report or is this part of the aforementioned "sync problem" they're working on?

[Kantr]

All right, I have now uploaded two additional DAO characters which hadn't been online so far. They show up correctly in the BSN profile but do not appear in the Keep after re-syncing. Should I send a new bug report or is this part of the aforementioned "sync problem" they're working on?

Submit it as a bug (more info they have the better), but they are working on it.

[jenncircus]

Submit it as a bug (more info they have the better), but they are working on it.

I agree with Kantr.

[Lumix19]

I notice that when looking at Hawke's character (when clicking on the eye) his/her first name has not been implemented into the bio - it instead says undefined. Is this already known or should I file it?

[MamaNeeda]

Good morning/afternoon everyone. I too, have been having sync issues, but it seems to be a well known issue, so I will only add that I may have a problem using Chrome because I don't have a computer. I am using my son's kindle, which seems to give me a whole host of other problems... the prevalent one being that I can't see some things... maybe due to sizing? Eh, I don't know. I know they're working on tablet/mobile versions, so I am not worried. One thing I did notice is the rascally, trolly Bone Pit dragon that won't stay dead. Is anyone else having this problem. Also, Nathaniel Howe. I kind of don't want him dead just because I didn't encounter him. I also wonder about the Avernus/Sophia thing.... I killed them both, but it's only allowing a choice between the two. Sorry for the ramble... :-)

[Evamitchelle]

I notice that when looking at Hawke's character (when clicking on the eye) his/her first name has not been implemented into the bio - it instead says undefined. Is this already known or should I file it?

 

It's not in the Known Issues thread so you should probably flag it. I have the same mistake for both custom and default Hawkes. 

[MamaNeeda]

I'm sorry, I have another issue. I can't seem to add friends to share my world state. I don't know if it is because I am not on a computer, or something else. Maybe if someone can add me? My Origin I.D. is Klypz if someone can help out. Thank you, and sorry again.

[Lumix19]

It's not in the Known Issues thread so you should probably flag it. I have the same mistake for both custom and default Hawkes. 

Done. Thanks

[Tenz83]

For anyone who's wondering, the Keep does work on console browsers. My homie used it on his PS4 and I tested it out on the XB1. It'll make importing quicker and a lot more convenient.

Ps4 browser doesn't work with keep. The choices don't stick.

[Kantr]

I notice that when looking at Hawke's character (when clicking on the eye) his/her first name has not been implemented into the bio - it instead says undefined. Is this already known or should I file it?

If in Doubt: File it.