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Help a Fellow Keeper: Common Issues/Ask a Question


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#1526
Grieving Natashina

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I have been having something similar  for a few days too but the line # is 0.  As soon as I log in and get to the tapestry it pops up and I can't do anything.

Have you tried refreshing the page instead of logging out and then back in?



#1527
wiccame

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Have you tried refreshing the page instead of logging out and then back in?

Yeah, but it pops straight back up. It lets me click once on something then stops. I tried refreshing, relogging. I tried opening it in Opera too ( I use Chrome) but its doing the same thing. 



#1528
Ranadiel Marius

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Came here to report the issues with saving the state of 'Kitty', 'Marjolaine', and 'Goldana', but its nice to see that others have already confirmed it.

 

Also, I'm searching the forums for an explanation, but the Beta Feeback link seems to do nothing...

There have been reports from some people that Ad blocking software stops the script for the Beta Feedback from running. So if you have any ad bloacking software, try making an exception for the Keep site and see if that makes the Beta Feedback button work.



#1529
IssackHawkeFTW

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This is very weird. I'm unable to lock any alterations/choices on The Keep, first it was just Cullen but now it seems to be everything.

Does this have to do with syncing being down for maintenance? 



#1530
Hydwn

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Yeah these are the most prevalent for me too.

 

I've noticed Kitty defaults to "Did not encounter Kitty and Gascard defaults to "Didn't kill Gascard" although this happens slower.

 

"Didn't kill Gascard" one I keep getting too.  Which is pretty odd considering how hard it is to not kill Gascard through all three acts (can't kill him in his home, then can't turn him over to the Templars, then when you seek him out, you can't bring Varric, and I think you need an aggressive personality to keep him on your side in battle.  Then you get one final chance to kill him after.)

 

Although now that I realize it - is that just "Didn't kill Gascard in his home" or is it "Never killed Gascard."  Because that's confusing.  One is easy, one is very hard.


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#1531
Kantr

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This is very weird. I'm unable to lock any alterations/choices on The Keep, first it was just Cullen but now it seems to be everything.

Does this have to do with syncing being down for maintenance? 

Thats a bug which you need to tell them about. Un-related to syncing



#1532
Dwarva

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Not a bug but I've seen people showing DAI LI tiles on Tumblr. Where can you actually see these in the Keep? Or am I just being totally blind...?



#1533
Karim_A

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Basically I've been having the same problems reported here. 

 

Everytime I leave the page decisions become reset to default as well as the custom name for the saved slot is reset to "Default World State" I tried  locking it then leaving but the same thing happens. 

 

The rest states for me are:

 

"Did not meet kitty."

"Did not acquire the grimoire"

:Leliana and Marjorie defaults to "Did not encounter" 

Alistair "Did not track down Goldanna" 

 

 

"Hawke and Cullen were not friends" 


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#1534
crowskin

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Not a bug but I've seen people showing DAI LI tiles on Tumblr. Where can you actually see these in the Keep? Or am I just being totally blind...?

 

They're not on our version of the Keep yet. :)



#1535
Dwarva

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They're not on our version of the Keep yet. :)

 

Aaah okay thanks! 



#1536
Ranadiel Marius

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"Didn't kill Gascard" one I keep getting too.  Which is pretty odd considering how hard it is to not kill Gascard through all three acts (can't kill him in his home, then can't turn him over to the Templars, then when you seek him out, you can't bring Varric, and I think you need an aggressive personality to keep him on your side in battle.  Then you get one final chance to kill him after.)

 

Although now that I realize it - is that just "Didn't kill Gascard in his home" or is it "Never killed Gascard."  Because that's confusing.  One is easy, one is very hard.

There is actually another way to keep him alive, and I just realized that there should be a distinction between the two ways (plot suggestion submitted). When on All that Remains, you don't have to get Gascard to help you find the murderer. I believe he does not show up if you use other means to track down the murderer. Also you can diplomacy him into siding with you, because diplomacy conquers all!

 

Anyways, I'm not encountering the Gascard bug on my end.


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#1537
Kallimachus

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I have a non-Keep question, that was created by the keep. Basically, I didn't know Cullen's friendship was a "thing" in DA2, and now I'm not sure if I ever gained it, or if I always gained it. How do I know (in game) if I did?



#1538
crowskin

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I have a non-Keep question, that was created by the keep. Basically, I didn't know Cullen's friendship was a "thing" in DA2, and now I'm not sure if I ever gained it, or if I always gained it. How do I know (in game) if I did?

 

The general consensus I've seen around here seems to be that particular tile will just affect how Cullen speaks of Hawke in DAI. Cullen seems to be on general good terms with Hawke in DA2 no matter what side you choose and he always sides with Hawke against Meredith.



#1539
Malastare-

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What do you mean "seems to do nothing"? Will you please elaborate?

 

Indeed, I should have been more clear. Clicking on either the Beta Feedback button via the Navigation menu (left side, triple-bars) or the Beta Feedback button in the upper right produced no visible effects. No popup. Not even any click effects.

 

After fiddling with it for a bit, trying to spot console errors or something else that might be blocking it, I reloaded the page. After reloading, the buttons started working. I haven't been able to reproduce it yet, so perhaps it was the result of a random javascript error that popped up earlier in the session (No source given, reported error at Line: 0).

 

I'll keep trying to reproduce it, but until then I think its safe to blame the browser I was testing at the time (Firefox Beta)



#1540
Kantr

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Basically I've been having the same problems reported here. 

 

Everytime I leave the page decisions become reset to default as well as the custom name for the saved slot is reset to "Default World State" I tried  locking it then leaving but the same thing happens. 

 

The rest states for me are:

 

"Did not meet kitty."

"Did not acquire the grimoire"

:Leliana and Marjorie defaults to "Did not encounter" 

Alistair "Did not track down Goldanna" 

 

 

"Hawke and Cullen were not friends" 

Think of it as a feature until the next update.

 

Not as fun as the bone pit dragon though. Which needs to be a t-shirt.


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#1541
VendettaI154

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I'm encountering a strange issue where I've set my origin to Human, Male, Mage but every time I start watching the narration by Varric it shows me a picture of a Elven male mage and when I go back to the Tapestry it's changed me to an elf instead of a human. (haven't trolled through all 62 pages so not sure if this has come up already, sorry if it has!)


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#1542
Kantr

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The ISS will sometimes when you run it change your origin, or afterwards it might change your gender or the ogb father prompting the autosolver to run



#1543
In Exile

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I'm encountering a strange issue where I've set my origin to Human, Male, Mage but every time I start watching the narration by Varric it shows me a picture of a Elven male mage and when I go back to the Tapestry it's changed me to an elf instead of a human. (haven't trolled through all 62 pages so not sure if this has come up already, sorry if it has!)

 

I think it defaults to the first card in the "set" for a class. It's defaulted to the female HN, for example, when I tried to do an HN run for me. 



#1544
JasonPogo

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Any word on when syncing will be back?  It's the one thing I have had no chance to use yet...



#1545
crowskin

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Any word on when syncing will be back?  It's the one thing I have had no chance to use yet...

 

Probably by the next update, which is usually Tuesday. Watch for Bioware posts at the top of the forum hub.



#1546
AbsolutGrndZer0

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Hmmm I seem to be getting a blank screen when I log in via my PS3?  Is this a known issue, some beta-security feature, or what?  I just see the Seekers eye in grayscale with dragon heads in the four corners, no world states, no tapestry (other than the word "Tapestry") at the top...

 

I tried refreshing, that didn't work.



#1547
Chmurek

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Hmmm I seem to be getting a blank screen when I log in via my PS3?  Is this a known issue, some beta-security feature, or what?  I just see the Seekers eye in grayscale with dragon heads in the four corners, no world states, no tapestry (other than the word "Tapestry") at the top...

 

I tried refreshing, that didn't work.

Same problem. I mean i get "not synced" note.


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#1548
AbsolutGrndZer0

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Same problem. I mean i get "not synced" note.

 

Yeah, says that too.  So have you ever been successful using the Keep on your PS3?  In order to be a good beta tester, and also cause I might actually work the Keep on the PS3 and make sure all is kosher as my game is installing, I wanted to give a "console browser" a look.



#1549
Chmurek

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Yeah, says that too.  So have you ever been successful using the Keep on your PS3?  In order to be a good beta tester, and also cause I might actually work the Keep on the PS3 and make sure all is kosher as my game is installing, I wanted to give a "console browser" a look.

Unfortunately no. I've tried three times and each time i got the same result.



#1550
Kantr

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doe the feedback buttons show?