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Help a Fellow Keeper: Common Issues/Ask a Question


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#1776
FairyAlys

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Apologies if this question is in totally the wrong place, but when submitting feedback, are we supposed to be focusing just on how the keep performs on a computer? I seem to remember at some point them saying that they were still working stuff out on other devices, but since my internet and landline are down atm I decided to have a go on my phone and ran into a few viewing issues.

#1777
PsycwingX

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I have read through a few pages and haven't found an answer, curious if anyone has found a fix or issue with the romance for dragon age 2.  Every custom character says Hawke didn't find love or wasn't looking or what not. Just getting into this today so I'm trying to catch up. Any help would be a great!



#1778
crowskin

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I have read through a few pages and haven't found an answer, curious if anyone has found a fix or issue with the romance for dragon age 2. Every custom character says Hawke didn't find love or wasn't looking or what not. Just getting into this today so I'm trying to catch up. Any help would be a great!

You have to manually enter choices. Click on the tile and it will let you choose which companion.
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#1779
Devil's Avocado

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Apologies if this question is in totally the wrong place, but when submitting feedback, are we supposed to be focusing just on how the keep performs on a computer? I seem to remember at some point them saying that they were still working stuff out on other devices, but since my internet and landline are down atm I decided to have a go on my phone and ran into a few viewing issues.

There's three types of feedback they're looking for:
Plot request
Bug
Suggestion

and you can choose whether to comment on a specific part of the Keep or general comment.

Your issue sounds like a general suggestion, but if you can't view the Keep try contacting them at onlinecommunity@bioware.com



#1780
Genuine UK

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I have read through a few pages and haven't found an answer, curious if anyone has found a fix or issue with the romance for dragon age 2.  Every custom character says Hawke didn't find love or wasn't looking or what not. Just getting into this today so I'm trying to catch up. Any help would be a great!

you can edit the default heroes buy change the tapestry



#1781
FairyAlys

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There's three types of feedback they're looking for:
Plot request
Bug
Suggestion

and you can choose whether to comment on a specific part of the Keep or general comment.

Your issue sounds like a general suggestion, but if you can't view the Keep try contacting them at onlinecommunity@bioware.com



#1782
FairyAlys

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Thanks! That is a massive help :)

#1783
Condr

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I have a question. If i don't have story dlc to Dragon Age 2 this mean i can't choose their plot to inquisition ?

From mark of assassin is only one plot? Meet Tallis or not?

Currently Tallis is only in companion list. Does that mean, that DLC won't affect world in DA:I? Or Mark od Assassin will be added to different section in future?



#1784
Devil's Avocado

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Currently Tallis is only in companion list. Does that mean, that DLC won't affect world in DA:I? Or Mark od Assassin will be added to different section in future?

So far the only plot point from MoTA is Tallis and her relationship with Hawke, so I assume if they add more MoTA stuff, her choices will be moved from companion to the DLC tile. Then again Nathaniel is oddly still under companions so it's hard to say.



#1785
Peter_Stauffenberg

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Possible bug regarding Zevran.

 

I have flagged that Zevran died in DA:O.  Shouldn't that open a choice Zevran already dead in Act 3 of DA II? 

 

I can use Didn't find Zevran to indicate that Zevran was already dead.  With Zevran died in DA:O I can still select all the options for Zevran in Act 3 of DA II, like telling that I let Zevran go.

 

This also affects settings for Did Hawke try to find the assassin for Nuncio,

 

If Zevran died in DA:O then it should have been locked at Nuncio didn't seek Hawke out.



#1786
Brian Mills

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I can't reproduce that issue with Zevran locally (on the development site) so it may have been fixed.  

 

For the comment about Shale and Kitty missing a rule dependency a few pages back, I just got a bug entered for that as well - thanks for the heads up!


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#1787
Deanna

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Ok I am a new Keeper, and right now I only have access to the Keep from my phone. I'm having trouble scrolling through all the plot choices, it will only scroll so far and I'm left with just a few plot choices. Can anyone tell me why this is happening or tell me how I can access the rest of the choices from my phone.

#1788
Condr

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Another small story part is missing in DAO. Broken Circle section. In Tower of Magi, it is possible, that one of the blood mages will join you. As far as I remember it was on second floor of the tower.



#1789
Devil's Avocado

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Ok I am a new Keeper, and right now I only have access to the Keep from my phone. I'm having trouble scrolling through all the plot choices, it will only scroll so far and I'm left with just a few plot choices. Can anyone tell me why this is happening or tell me how I can access the rest of the choices from my phone.

What type of phone are you using? Since some phones have been experiencing problems (including my own) that won't allow proper scrolling or it's difficult. Along with that, some icons won't show up.



#1790
crowskin

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Ok I am a new Keeper, and right now I only have access to the Keep from my phone. I'm having trouble scrolling through all the plot choices, it will only scroll so far and I'm left with just a few plot choices. Can anyone tell me why this is happening or tell me how I can access the rest of the choices from my phone.

 

What phone and what browser? I've tried it on my iPhone 5 / Safari and it worked pretty well. It's not completely optimized for mobile browsing just yet, though, so you may be experiencing issues from that as well.

 

That being said: if you can access the beta feedback button, leave feedback with what set up you're using and what issues you're encountering. The devs may find it useful.



#1791
Kantr

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for mobile on Android. Try chrome.



#1792
Condr

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Possible bug regarding Zevran.

 

I have flagged that Zevran died in DA:O.  Shouldn't that open a choice Zevran already dead in Act 3 of DA II? 

 

I can use Didn't find Zevran to indicate that Zevran was already dead.  With Zevran died in DA:O I can still select all the options for Zevran in Act 3 of DA II, like telling that I let Zevran go.

 

This also affects settings for Did Hawke try to find the assassin for Nuncio,

 

If Zevran died in DA:O then it should have been locked at Nuncio didn't seek Hawke out.

Tried to reproduce right now. If Zervan is dead in DAO - in DA2 can't choose options, that request him to be alive.



#1793
Brian Mills

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Ok I am a new Keeper, and right now I only have access to the Keep from my phone. I'm having trouble scrolling through all the plot choices, it will only scroll so far and I'm left with just a few plot choices. Can anyone tell me why this is happening or tell me how I can access the rest of the choices from my phone.

 

Are you in Chrome?  If so, this is a known bug - you can "fix" it by selecting one of the tiles you can see, and going back up one level, or by switching from portrait to landscape.  Once the page has been "touched" like this, it should work correctly.



#1794
Chikiro

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I can't access the Beta feedback button and my script crashes when I try to choose who was ruling ferelden.  I use Firefox on Windows 8.1.



#1795
Kantr

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Are you using adblockplus or Ghostery ?



#1796
Deanna

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To answer all questions: I'm using a Microsoft phone unsure of exact model but its Microsoft and my browser is Google

#1797
Devil's Avocado

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I can't access the Beta feedback button and my script crashes when I try to choose who was ruling ferelden.  I use Firefox on Windows 8.1.

Do you have ad blocker? You need to disable it for the Keep.



#1798
Condr

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I can't access the Beta feedback button and my script crashes when I try to choose who was ruling ferelden.  I use Firefox on Windows 8.1.

Start with usual: clear cache, try different browser.

 

Adblock should not block trapestry. Only if you mess up with settings.



#1799
Devil's Avocado

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To answer all questions: I'm using a Microsoft phone unsure of exact model but its Microsoft and my browser is Google

Ah then you have the same phone as mine. I haven't been able to use the Keep on it ever since I've  been in the Beta (a month) and unfortunately window's phone users aren't exactly common so I don't know when it will be fixed.



#1800
Chikiro

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Disabling Adblockplus got me access to the feedback button, thanks. (still doesn't fix my issue with the leader bit, lol).