I don't get why people complain about Orana's appearance. I mean, she was a slave. She's not going to look like a super model. Really, I viewed her appearance as being a result of her living her whole life as a slave rather than her just being ugly because of the DA2 design.
But yeah, as I've mentioned before, the Dalish elves tended to look better than the city elves in DA2. Really, if the DA2 elves that looked the most human looked the best, then I would think that the city elves should look closer to being human because of the fact that they live in a human city.
Really, I think that if BW had been given more time with DA2, all the elves would have looked decent, at the very least. It wasn't the design itself that caused many of the elves to look weird. It was the lack of time for development.
In my case, I wouldn't call it complaining (atleast, I hope it hasn't appeared so) about Orana's apperance. She does look ghastly...but, it is understandable why. The life of a slave were undoubtedly hard on her, and with (what is most likely) too much cheap makeup, she doesn't become a representative of elven beuty.
I do also have to agree with the time limit leaving it's mark on the DA2 elves. If given more time, there could have been a lot of fine tuning on the faces.
But, the elves that do look good are still my personal favorites compared to the elves in DA:O, even if they look more "human" then the rest of the elves in DA2. It will definitely be intresting to get a proper look at the elves of Inquisition thou.