45 réponses à ce sujet

[Devanshyr]

I've been scouting the forums and it appears a lot of people are gettign the same issue in the same spot.  I've also been noticing a lot of ATI info referencing to using an earlier Catalyst version.  Currently I've tried 9.10, 9.9, 9.7 drivers and still crash at the same spot.  I'm thinking it is a glitch at this time and not a driver issue. Anyone else getting this same issue please post system specs and any other useful info you can think of.  If it's a glitch I'm not sure if it's related to one origin path or another atm.

ORIGIN PATH: Human noble, rogue
CRASH POINT: Ostegar.  directly after Dialogue with Duncan and King.

SYSTEM SPECS:
Operating System: Windows XP Professional
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5000+,  MMX,  3DNow (2 CPUs), ~2.6GHz
            Memory: 3328MB RAM
Card name: ATI Radeon HD 3800 Series (3870 exactly)
Display Memory: 512.0 MB
     Current Mode: 1440 x 900 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200

[slinkytwf]

Mine is a Radeon 3850. I only use the drivers, not the catalyst control panel.
My CPU is a single Intel Xeon quad-core. Maybe a multi-core issue?
ASUS P5E3 Deluxe Mobo
Audio adapter is a SB Fata1ity X-thingy.

My version was downloaded through Steam.

I changed monitor resolution and all the graphics options and it still crashed.
The first time it crashed was near the end of the Duncan-King dialogue.
It did not crash again until Alistair joined and I was tooling around the Priest area.
From that point, it won't go 30 seconds without crashing.
Driver version is irrelevant. I wasted my time trying everything from 9.2 to 9-10.

I'm pretty sure it's the video card that is failing, but it is clearly being caused by the DAO application.

Modifié par slinkytwf, 05 novembre 2009 - 12:28 .

[Greaser13]

Radeon 3870

6 gigs Ram

Vista

Phenom Quad Core proc





First crash happened in Ostregar around the time I got to the second group of darkspawn. When I reloaded I was in the beginning area of Ostregar at the autosave. I can get to the wounded soldier, and it crashes within about 30 seconds of reaching that area. Odd it let me so far into the area at first, and now it crashes immediately. Also, this appears to be a video card specific lock up, it goes black screen and then I get a no signal error on my screen.

[FlamingFarts]

4870x2 with 9.10 driver

8400 Core duo at 4Ghz

1920 x 1200 60Hz Vsycn on



im not crashing .. no problem at all.

[OneEyeRed]

It's happening with any character I make. I run fine all the way up to ostragar then bam! Doesn't matter what class or origin I make. HD 3870 and more info in the ATI thread I made.

[mld808]

my game crashes at same point after talking with king and duncan

i got 8400 core quad
windows vista
nvidia gforce gtx 260

Modifié par mld808, 05 novembre 2009 - 01:45 .

[Crunchyinmilk]

I crash after talking with Alistair for the first time, If I pick the third dialogue option 'I know what you mean' the game will crash for me every time. Other dialogue options will let me proceed.

I am about to try building another character and rushing to the same point.

I'm using an Nvidia 9600mGT on my notebook running windows XP. I am not convinced my crash is hardware related just yet.

[rustyCrVx]

I've made every race of character possible and although I sometimes run into crashes in the origin stories the one place I cannot get beyond is at the beginning of Ostegar as well. My elf mage did manage to run around a bit after speaking to the king but after that first time I haven't had any luck. I'm using a 5870 on XP and tried 9.9 and 9.10 drivers with no change.



I'm extremely upset that I wasted my money on this. I've seen so many similar issues on here and other forums with identical issues, not just with ATI cards, that there has to be something up with this game. I definitely don't believe it's primarily hardware related.

[Torrius]

Doesn't seem like all of you have exactly the same hardware but... could it be an overheating issue? I haven't been checking frame rates, temps or anything, but I wonder if the card is being taxed? Do any of you overclock? My card is only a 8800 GT 512, though I do have the graphic settings maxxed. The only thing I do know is that my comp runs very cool under high loads. Maybe one of you can monitor temps as you run the game and look for a spike. Does turning down the graphic settings in that area make a difference?

[Mishlof]

after returning with the blood for the ritual from the wilds...crash to destop....then after the ritual, walking around closing side quests before talking to king n duncan...crash to desktop. Human Noble Warrior with his dog..

AMD Athlon 64x2 4200 @2210Mhz

3.49 gigs 'Visible' to XP home edition



hard to recreate seems random have not yet spoken to king n Ducan to see if this will cause a crash

...also thinking of turning of V sync for that had helped with some crash issues to desktop for other games.

Nvidia 8600 GT Driver 191.07

[ArdainII]

causing monitor to go into power save mode. Can not alt tab/ ctl alt delete/ or alt 4 out of it. Have to reboot system/hardboot.



ATi 3870 9.10 drivers

AMD 64x9600 4@2400Mhz

4 gig ram Vista 64 premium sp1

[rustyCrVx]

Doesn't seem like all of you have exactly the same hardware but... could it be an overheating issue? I haven't been checking frame rates, temps or anything, but I wonder if the card is being taxed? Do any of you overclock? My card is only a 8800 GT 512, though I do have the graphic settings maxxed. The only thing I do know is that my comp runs very cool under high loads. Maybe one of you can monitor temps as you run the game and look for a spike. Does turning down the graphic settings in that area make a difference?

I already noticed that the game seems to be making my gfx card run rather hot but I cranked up the fan speed after noticing this and it isn't an issue during the origin stories. I managed to actually move around a bit in Ostegar with my settings all at the lowest but was still getting a lot of glitchy movement like lag and eventually crashed.

[Zethell]

ATi Radeon HD 3870 GeCube OC.
TEMP: +45c idle  -  +60c Load.

Phenom2 QuadCore 2.8ghz clocked to 3.0ghz.
TEMP: +38c Idle  -  +50c Load

4x1024 DDR2 Ram.
TEMP: Pretty darn cool.

Screen goes into "No Signal" or "White & Black Lines", 5-10 seconds after i'v talked to alistar with my City Elf Rogue.


I hope they decide to fix this, because it's obviously not a driver issue.
And if they dont, i want my money back. v_v;

Edit:
Seeing as this is 1 month old already, i'm guessing they wont be fixing this error anytime soon.
Bioware are nvidia fanboys like funcom too?

Modifié par Zethell, 27 décembre 2009 - 12:49 .

[Majic8bull]

Just started the game yesterday. Froze once in the fade, had to hard boot. Played then for about 3 hrs until I got to Ostegar then took a short break. Restarted and then it CTD'd while in the merchant's menu. I also have trouble in Mass Effect with menus, no CTDs but they are really slow to load sometimes. 4870 X2 with 9.10 on W7. E8500 with 4 GBs of ram on a Rampage Formula. 48 series. The event monitor showed DAO.exe as cause of crash.
Edit: Action Center wanted to help with the problem so I let it. Even though error reporting said it was a problem with DAO.exe the solutions thing said it was caused by ATI drivers stopping working properly. Might try 9.12 but that hasn't been proven to be a sure fix.

Modifié par Majic8bull, 27 décembre 2009 - 03:09 .

[Zethell]

Has anyone tried diffrent graphics settings?

I was hoping that windowed mode would at least let me shut down the crashed game, but the entire desktop resolution gets forked and i cant do anything but restart.



I also heard that, if you have a DualCore or QuadCore CPU, you should put the game to run on only 1 core, and that would help, but that only made it worse for me.. crashed instantly after loading the game. XD



Anyways, Majic8bull, if the new drivers works for you, let us know?

[Zethell]

I'm happy to announce that the 9.12 CCC Drivers works for me, at least with my HD 3870 card..
Thou i fear it might not work with my HD 5870 card.. :/

So if you have an ATi Radeon HD 3870, or more specificly, the GeCube OC Edition, this should fix the No-Signal Crash!

Edit:
Sorry to announce that it still crashes, this just makes it playable a tiny bit longer.. bout 45 minutes..
Strange how the game runs perfectly up until Ostegar.. then just crashes all the time. :S

Modifié par Zethell, 27 décembre 2009 - 08:40 .

[Ilovellamafood]

Same problem, same location: Ostagar. The game ran fine up to that point. Now it locks up my system randomly every time between 10 seconds to about 4 minutes.

Windows 7 64bit and XP Pro 32 bit - Same hardware. I had XP on separate Hard Drive.

The forced restarts actually killed my XP install and apparently the Hard Drive it was on. No longer detected by system. So now I using only Windows 7. I'm afraid to keep restarting in fear that my Windows 7 install becomes corrupt.

Hd3870 9.7 then 9.12 drivers. No help.

8gb ram, core 2 duo 3.0ghz, Tuner Card. Very high airflow case so not likely heat issues.

The game crashes in same spot on two entirely different operating systems. I'm very close to selling this game off since it's unplayable. Sad, my wife got this for me for Christmas.

I suggest Bioware at least admit there is a problem or it is apparent they may loose quite a few customers.

[Nushen]

Bump - Bioware, can we at least get a quick update that you're all super-hard at work on this issue?

[Luger_Gore]

It would be nice to get a response back on these issues.

[BoSorrells]

Same problem, no issues until Ostagar then I started freeze ups on a regualr basis. Completed the quest with only 4 interuptions. Hoping I don't experience this thru the rest of ther game.

Running Windows 7.

[TRfore]

Same here, Ostegar then crash to a black screen. Windows XP, quad core intel and 3870 ATI.

Any save game that starts in Ostegar crashes in a couple of seconds.

I've sent a ticket to tech support hopefully they have an answer.

This is very disappointing. Makes me think twice about buying a Bioware game again.

[Luger_Gore]

What isn't funny is how they want you to run right out when a game is released and buy it when it's @ the highest selling price. Yet I usually wait til a game is out for a good year before I buy it for this very reason. Technical issues that keep me from being able to play when I have the time to play. This is quite unacceptable service. What is even more unacceptable is the fact that no Bioware support staff are responding to these when the game plainly takes you here when you goto technical support from the game launcher. Very disappointing.



I will certainly advise my associates to avoid Bioware products until they have been out for several months to a year if this issue is not quickly addressed. I was looking forward to Star Wars: The Old Republic as well as Mass Effect 2. However if this is the experience and support I can expect I will avoid these products until they have been thoroughly reviewed and have tenure.

[Marenzio]

i got frequent crashes now. most crashes came after i visited denerim. crashes came almost everytime i swtich places.

[Nushen]

Bump - I'm now using DAO as a more creative and interesting way to reboot my PC. $60 for a better restart/shut down splash screen and music than the default Windows one.

[Zethell]

Moderators: Eurypterid, Torias, Astorax, LdyShayna, Kevin Lynch, Stanley Woo, Scott Meadows, Randall Bishop, David Gaider, Fernando Melo, Rob Bartel, Jason Leong, Jon_Thompson_, Ferret A Baudoin, BW_Lee, Gabochido, Joshua Stiksma, Brian Chung, Mark Ramsden, MichellePettit-Mee, Jason W Hill, BryanDerksen, Allan Smith, Owen Borstad, AdrianaLopezForero, Allan Schumacher, Al Camino, JamesLeung, Daveyboy C, Dieter Goetzinger, Bruce Venne, Michael Lang, Tychonar, Robert Girardin, C. Ouimet, KeithWarner, IanRyan, msbouvier, EA_Isledyr, Patrick Irwin, James Goldman, VanceDylan, aaaa1234, Ryan Ebenger, jebenger, Victor Wachter, Chris Priestly , Jeff Rousell , Brett Ludwig , Victor Wachter

-----

So many moderators.. So few answers.. Infact, NO answers!
This is enraging me!

I say we all pick up our keyboards and go nerd rage outside BioWare HQ.

Edit:
I'v tried to contact Customer Support as well, for some answers from thier side..
But they are completly ignoring my questions, not even giving me any response at all.

It's only been 2 days, i guess they could be busy with other questions, but we'll see.
Right now it doesnt look good, and if this continues, i guess i'll have to call my lawyer.. v_v;

Modifié par Zethell, 28 décembre 2009 - 04:02 .