45 réponses à ce sujet

[TRfore]

Make you wonder how this game got passed alpha testing with this types of problems being reported.

No more EA/Bioware game for me. I was so looking forward to Mass Effect 2 and SWTOR MMO.

I got retail version and I wont be able to get a refund cause the box is open. $50 down the drain.

Im going to write a report on amazon.ca about this game.

[Zethell]

Yeah, there's no way i'm getting Mass Effect 2 before this game gets a fix..

I dont want to be stuck with the same kind of errors in ME2.

[TRfore]

Have a 3870 too.  Tried windows mode and vsync off aside from turning off all graphic features.  Game still crashes to black screen in Ostergard. 
Not buying Mass Effect 2 and SWTOR till EA/Bioware gets their act together and stops using us as their alpha/beta testers.
Cant believe they didnt test this game on the 3870 considering their are tons of people using that gc.

[Sylentwolf87]

Same obnoxious crashes. Same bioware ignoring their customers. $50 down the drain for me as well.

[Zethell]

Bioware knows about this problem, and has chosen to ignore us with the problem.



Why not?

It's only users with ATi Cards, and apparently, only 45% of the gamer market isnt good enough to get the attention for a fix/patch.



*throwing it away*

[ShrikeBTR]

It's sort of hard to assert they are ignoring the problem until we get an actual patch with any substantive fixes. Which as of yet, we have not. I think at this point, if 1.03 doesn't release soon with a laundry list of fixes, THEN claims they are ignoring the problems might be more valid.



At this point for me, I have moved on to other games. I beat it once, slogging through crashes all the way, modifying graphical settings constantly in order to bypass crashes in places like Denerim and Lothering, having to replay the last battle because if I did it one way instead of another it just loaded forever and ever without doing an ending or epilogue. I don't really have the will to complete subsequent playthroughs with all the workarounds, and knowing that completing it will just cause the game to freeze.



It's sort of 1.03 or nothin at this point. Which is worrisome since the fixes that hopefully will be in 1.03 were already pushed out of 1.02, and the community guy who was posting updates hasn't done so in more then 2 weeks now. Doesn't bode well.

[Sylentwolf87]

They knew about the crashes before 1.2 and before 1.1. They're ignoring the problem. I'm not expecting much from 1.3 at the rate they're going.

[Zethell]

I heard that they're blaming the problem on ATi, and waiting for them to fix it..

But ATi is unaware of this problem, and probably dont really know what to do about it.



If this was a problem on ATi's side, they would of had fixed it with 9.10 or at least 9.12 drivers.

[AngelDCX]

So its the blame game until someone from either side does something about it. I say it would have to be Bioware since the card seems to work just fine with everything else but their game.

[Sylentwolf87]

Yeah I haven't had a single problem with anything but this game, so it's very likely Bioware's fault here.

[Zethell]

Talking to Customer Support right now..
But so far it's only dumb & automated answers.

Hopefully i'll get to talk to a .. living being, soon.

If it's any help to you guys, here's the first message i got..

------------------------------------------------------

Hi,

Thank you for contacting EA customer support.

We do apologize for the inconvenience you are experiencing with the game and for the delay in processing your request..

Please accomplish the following before launching the game:

1. Empty your Temp folder to prevent file conflicts. Click the below given link for steps on emptying your Temp folder:

http://support.ea.co...p?p_faqid=10705

2.
Please end all background tasks to prevent conflicts with other
programs. Click below given link for steps on ending background tasks:

http://support.ea.co...p?p_faqid=10700

3.
Please try running the game without the game saves, for this visit the
"My Documents" folder on your system and rename the "Bioware" folder to
"Bioware_backup" then start the game see if the issue still persists.

If
the trouble still persists, please send us a copy of your system
information which is taken from the DXDIAG program. To do this:

1) Go to Start -> Run.
2) In the box, type the following: dxdiag
3) Click 'OK'
4) Click the 'Save All Information' button on the first screen of the application.
5) Then on top of the 'Save As' box that pops up, select Desktop (if it's not set to save there already), then click Save.
6) Finally, attach the dxdiag.txt to your email reply.

Once we get the Dxdiag, we'll take a look and let you know what to do from there.

If there is anything else we can help you with, please do let us know.

Thanks,


EA Online Support

Modifié par Zethell, 30 décembre 2009 - 05:22 .

[Zethell]

3 days later.. No answers.

[Washell]

Zethell wrote...

3 days later.. No answers.

With New Years being included in those 3 days, that's hardly surprising.

[Zethell]

Yeah..



Anyways, i have no confirmed that this is infact an BioWare problem, and NOT an ATI problem.



I played past the bugged area on another computer, and then loaded the save on this computer, and now the game plays like a charm.

[Zethell]

Posting this guide on how to fix this problem (with HD 3870 cards ONLY) By Zethell.

First thing first.
IF YOU'RE NOT SURE WHAT YOU'RE DOING.
THEN GET SOMEONE THAT KNOWS WHAT HE'S DOING TO HELP YOU.

---------------
1. Download Riva Tuner 2.2.4 2009. ( downloads.guru3d.com/RivaTuner-v2.24c-download-163.html )
2. Install Riva Tuner 2.2.4 2009.
3. Start Riva Tuner 2.2.4 2009.

Write down your default (current settings) Core & Memory clock values.
So you can easily reverse the UnderClocking.

Now, follow these steps "carefully".
Make sure that your card is NOT overclocked already.
----------------------
1. In Riva Tuner, click the [Customize] button, right next to your graphics card drop-down menu.
2. Click the [Low-Level system settings] button (looks like a graphics card, icon furthest to the left).
3. Check "Enable low-level hardware overclocking".

4. Set Core clock to 740.0 (finetune with arrowkeys Left-Right)
5. Set Memory clock to 1100.0 (finetune with arrowkeys Left-Right)

6. Click Apply then OK.
7. Click OK to close Riva tuner.

8. Start CCC and view overdriver to check that the card has been successfully underclocked.
9. Monitor the heat for a while in IDLE, if it stays around 60-63 or lower, then you're ok. Close CCC.

10. Start up Dragon Age: Origins.


11. Go to the game graphics settings.
12. Un-Check "Play in Full-screen mode".
13. Un-Check Vertical Sync.
14. Un-Check Frame-Buffer Effects.
15. Set Anti-Aliasing to off.
16. Set Desired Resolution, Graphics Detail and Texture Detail.
17. Apply the settings.

18. If you have a single Core CPU, then you are done now. enjoy playing if it works.

----

For everyone with a DualCore CPU or QuadCore CPU, do this as well.
1. Start taskmanager (CTRL+ALT+DEL)
2. Right Click DAOrigins.exe and select "Set Affinity".
3. Un-check
4. Check ONLY CPU 0.

Exit Task Manager & enjoy the game.

--------------

This is how i fixed this problem with my HD 3870 card, using the latest 9.12 drivers and Win7 Ultimate x86.

This might make the game more playable, but it MIGHT still crash now and then, so remember.
Press F5 to save, often..

---

Share this guide with everyone that has the problem.

BioWare and ATi, YOU S*CK, you worthless bastards.
Having to let us poor bastards figure out this one by ourselfs.

EDIT:
Fixed a few typos, added download link to Riva Tuner 2.2.4 2009.

Modifié par Zethell, 04 janvier 2010 - 06:59 .

[II Sl4sh3r II]

Zethell wrote...

Posting this guide on how to fix this problem (with HD 3870 cards ONLY) By Zethell.

First thing first.
IF YOU'RE NOT SURE WHAT YOU'RE DOING.
THEN GET SOMEONE THAT KNOWS WHAT HE'S DOING TO HELP YOU.

---------------
1. Download Riva Tuner 2.2.4 2009. ( downloads.guru3d.com/RivaTuner-v2.24c-download-163.html )
2. Install Riva Tuner 2.2.4 2009.
3. Start Riva Tuner 2.2.4 2009.

Write down your default (current settings) Core & Memory clock values.
So you can easily reverse the UnderClocking.

Now, follow these steps "carefully".
Make sure that your card is NOT overclocked already.
----------------------
1. In Riva Tuner, click the [Customize] button, right next to your graphics card drop-down menu.
2. Click the [Low-Level system settings] button (looks like a graphics card, icon furthest to the left).
3. Check "Enable low-level hardware overclocking".

4. Set Core clock to 740.0 (finetune with arrowkeys Left-Right)
5. Set Memory clock to 1100.0 (finetune with arrowkeys Left-Right)

6. Click Apply then OK.
7. Click OK to close Riva tuner.

8. Start CCC and view overdriver to check that the card has been successfully underclocked.
9. Monitor the heat for a while in IDLE, if it stays around 60-63 or lower, then you're ok. Close CCC.

10. Start up Dragon Age: Origins.


11. Go to the game graphics settings.
12. Un-Check "Play in Full-screen mode".
13. Un-Check Vertical Sync.
14. Un-Check Frame-Buffer Effects.
15. Set Anti-Aliasing to off.
16. Set Desired Resolution, Graphics Detail and Texture Detail.
17. Apply the settings.

18. If you have a single Core CPU, then you are done now. enjoy playing if it works.

----

For everyone with a DualCore CPU or QuadCore CPU, do this as well.
1. Start taskmanager (CTRL+ALT+DEL)
2. Right Click DAOrigins.exe and select "Set Affinity".
3. Un-check
4. Check ONLY CPU 0.

Exit Task Manager & enjoy the game.

--------------

This is how i fixed this problem with my HD 3870 card, using the latest 9.12 drivers and Win7 Ultimate x86.

This might make the game more playable, but it MIGHT still crash now and then, so remember.
Press F5 to save, often..

---

Share this guide with everyone that has the problem.

BioWare and ATi, YOU S*CK, you worthless bastards.
Having to let us poor bastards figure out this one by ourselfs.

EDIT:
Fixed a few typos, added download link to Riva Tuner 2.2.4 2009.

Nice tutorial... However I will say, these fixes aren't an over night thing. Programming takes time and testing. It could be more than one problem that they're working on. They could be ignoring the posts because there are simply too many to attend to. Once you answer one public question you have to answer them all.

EDIT:
Also, if you're fix doesn't work for one person, you'll get questions on what they should do. Which will lead to more questions, and even more questions. Have fun answering them all

Modifié par II Sl4sh3r II, 04 janvier 2010 - 07:46 .

[Zethell]

The problem is within the game.



If you combine a HD3870 with a Multicore CPU, the graphics card, will for some reason, overheat.

Therefore, underclocking the graphics card and setting the CPU Affinity to CPU0, helps.



And if it doesnt help, well.. then you're one unlucky bastard, and you've only got 2 choices left..

Wait for Patch or buy a new card.

[AngelDCX]

I am not trying to be impatient with fixing the problems that are plaguing the game. I understand that looking through thousands if not millions of lines of code can be very frustrating. What I am asking for is some kind acknowledgement that there is a problem and there is going to be a patch or something to that extent coming out to addressee some of the problems that the game has.

Now as far as the people who have gotten to enjoy the game or have done some kind of work around to get the game to work. Thank you for the solutions since as far as everything I have read the under clocking thing works like Zethell has said.

Now as far as the other people who say "go buy another video card" or suggesting to get a "whole different computer."

I'm sorry, I didn't buy the game to buy a whole new computer when the one I run right now is just having problems with this one game. I rather just go buy a whole new game.

[CID-78]

I had this problem before christmas, and i tracked dit down to overheating of the quad core CPU. I went in an cleaned my system (it was needed, there was quite alot of dust and hair in there) it got my game running without crashes but the motherboard is still flagging for overheat in areas like ostagar and a couple of others. so the default boxed fan that you usually get isn't good enough for cooling the CPU for this game. So i have bought new cooling gear (much cheaper then new computer/graphic card).



The only blame bioware have is that there must be inefficent code running, because you can stand still, out of combat and still see the CPU overheating accure.

[Zethell]

The game just isnt optimized in Ostegar and some other parts of the game, which is causing the overheating.



Problem is..

a conflict between the gamecode, the multicore CPU and the graphics card.



Anyways, the underclocking fix works like a charm, and you wont loose more than 1-5 FPS

[Harbinger Of Your Destruction]

I have a similar issue, everytime i finish the quest where you wake up after drinking the blood, when the dialogue ends, the game crashes, thus deniyng me access to the rest of the game,
I use a Geforce 9600 and Dual core Duo with Windows XP but when it crashes it displays an error message where 2 options Send Error Report- Close if anyone can help, please do, didnt get my DLC codes to waste 100 bucks.

EDIT: I might also add it ALWAYS crashes at the same spot with any class.

EDIT2: Nevermind that, i chose a different dialogue option, and it worked, odd really, who cares?

Modifié par Harbinger Of Your Destruction, 06 février 2010 - 06:28 .