I always have a hard time accepting new designs when you have become attached to something good. It was also the case with Dragon Age II.
What annoyed me the most was the discount graphics. They obviously made the choice to use their efforts on the RPG dialogues, the battle sequences and the face design. It was supposed to look more modern and action paced.
The scenery was generally boring and stereotype, so to speak. The dungeons and house interior were copies of each other. The fighting scenes are a disaster as the interaction of the player is set to a minimum. The player has very little influence of the fights as they are too fast and the companions do all the work for you. Before you even blink the fight is already over.
I also got tired of the way they tried to extend the time you play the game. The crappy small quests that didn't give any meaning at all. It was just quests. Nothing else. In the end I became bored and restless, thinking when the meaning of the story showed up? There was no purpose in all these quests.
Regarding the romance in the game, I think it was ok. Not good, but fair. The stories were not build up properly. It felt cheap to romance a character in the game because you didn't have any fundament to do so. It was merely just something you did because it was possible. Merril was properly the best character to romance, as she had a bit of a story behind her. She was also the character you were able to feel empathy with. She had, to some point, a personality. But it was not deep enough. In general all the characters seemed fluffy and unfinished comparing to Origins, where you had a lot of characters with a large described background. Try to compare Morrigan, Leliana and Alistair with Merril, Anders and Isabella? The last mentioned are pretty tame.
No, Dragon Age II was a fast production, used to test new features and technology.
Who remembers the movie 'Out of Africa' based on Karen Blixen's novel? In the beginning of the movie, you fly over Africa's nature wonders, and Merryl Streep says: "Dennis always loved a story told well." I am sorry, but this was missed in Dragon Age II.
You have to build a solid story like a movie. An interactive movie in this case. The scene graphics must be made well, with the right details and atmosphere, and most of all exciting. The characters must be well made.
All in all I see Dragon Age 2 as a fast experiment ment to fund the next game DA: Inquisition. That is the impression I am left with.