Guest_EntropicAngel_*
Oh, I am still fighting it. I just sent them another 50 emails today, to accountdisputes@ea.com. I will be sending another bunch in the morning. This how I have been spending my first morning cup of coffee, these last few days.
It really sad that so many of you blame the victim, but then we all do live in America, and in the twenty-first century you are guilty until proven innocent. People love to armchair quarterback with absolutely no knowledge of the truth. Because, if the truth were known you couldn't put your fellow man down, as so many of you get your kicks from. In my sixty-seven years I have never lived in a more disgusting society, as we live in today.
Lol...
Guest_simfamUP_*
It really sad that so many of you blame the victim, but then we all do live in America, and in the twenty-first century you are guilty until proven innocent. People love to armchair quarterback with absolutely no knowledge of the truth. Because, if the truth were known you couldn't put your fellow man down, as so many of you get your kicks from. In my sixty-seven years I have never lived in a more disgusting society, as we live in today.
![=]](https://lvlt.forum.bioware.com/public/style_emoticons/default/sideways.png)
So you fight it, don't just ragequit.
I'd be angry too, but the thing to do is get to the bottom of it (NOTE: get to the bottom of it, not send them emails "demanding" your account back, that won't solve anything). It gets you your games back, and it shows at least SOMEbody at EA that they should be doing this, rather than a bunch of people vanishing when their accounts are banned for something like this (which, if left unchecked, implies to EA that they did the right thing).
Guest_EntropicAngel_*
Of course you'll do everything to get your account back. I never imply that OP should just quit.
However, hearing things like this doesn't really encourage me to buy games on Origin. Like everyone else here, I hope this gets resolved soon, OP.
I hate to disappoint you but I am telling the truth. I have no reason to lie. I don't play sports games, so why would I buy them? Besides the fact that I hate soccer and those were the games that were purchased: FIFA 15 was one of them. I play games like Skyrim, Fallout 3, FNV, Dragon Age Origin and the Mass Effect Trilogy. If you had access to my Origin account you would see that, just as EA can. I was also planning on purchasing Dragon Age Inquisition--until now. As for Origin and Steam I don't like either one and never have. The only way I can play Skyrim and FNV is through Steam. Just like with Mass Effect 2 and 3 and now DA Inquisition. As far as the $19.99 you'd have to ask my bank. But, I have never pressed the issue. I just want my account back. Once again, nitwit, I did nor order those games. So STHU.
Now it's my turn to disappoint you: EA is no omniscient overlord. The hell should they know from that you don't like soccer games? I never played FPS games before I bought Battlefield 3 on a whim. Do you suppose they should have locked my account because it was an untypical purchase? And neither does EA know whatever you play on from Steam (Skyrim, FO3, FNV). Contrary to what some people may scream in their doomsday prophecies, EA doesn't spy out your PC to get to know everything about you.
Now, instead of throwing an infantile temper tantrum and raging on about how evil EA is and how you totally hate Origin and deleted all your stuff and Steam because Steam is evil too, then following to insult people when they point out that the crucial piece of information is getting ignored (the charge-backs, which are the reason the account got banned, all of which you STILL didn't say a thing about), how about you actually be CONSTRUCTIVE and give a detailed rundown on what exactly you did and how EA reacted.
That way we can try to nail down what went wrong, whether it was on your end or on EAs and possibly help resolve the issue and get your account back.
Greetings from your local nitwit
It really sad that so many of you blame the victim, but then we all do live in America, and in the twenty-first century you are guilty until proven innocent. People love to armchair quarterback with absolutely no knowledge of the truth. Because, if the truth were known you couldn't put your fellow man down, as so many of you get your kicks from. In my sixty-seven years I have never lived in a more disgusting society, as we live in today.
Last time I looked at a globe, I wasn't American.
Oh, I am still fighting it. I just sent them another 50 emails today, to accountdisputes@ea.com. I will be sending another bunch in the morning. This how I have been spending my first morning cup of coffee, these last few days.
And spamming them with messages will most certainly NOT improve your chances. In fact I wouldn't be surprised if they tagged your email adress as spam for their auto-filters already if that is what you've been doing this whole time.
As for those charge-backs, I will repeat... I did not order those FIFA games. When I saw the receipts for EA and the charges in my email and the pending charges on my bank account I called EA first. Then I called my bank who blocked my debit card. That is the long and the short of it. Now you can bash me all you want, but I know the truth and that is what matters. Now, whether EA lifts the ban on my account or not it is up to them. But, I will never purchase and from them or any of their Affiliates. Case closed.
Moderator, you can lock this thread, please. I have said all I have to say.
That's certainly fair about not buying games there. I never have and probably never will (I buy hard copies of Bioware games).
Guest_Puddi III_*
It really sad that so many of you blame the victim, but then we all do live in America, and in the twenty-first century you are guilty until proven innocent. People love to armchair quarterback with absolutely no knowledge of the truth. Because, if the truth were known you couldn't put your fellow man down, as so many of you get your kicks from. In my sixty-seven years I have never lived in a more disgusting society, as we live in today.
The thing is that I agree with what bmw was saying, sympathizing with your complaint about EA, but your reaction lashing out like this in every which direction is what is drawing the most criticism.
Guest_EntropicAngel_*
Hard copies or not, all those new games will be tied to your EA account, and it also seems like Origin is the only place where you can purchase your DA:I DLCs. If they ban it for suspected fraudulent activity, you'll have to go through the same tedious process to get your account back.
Like I said, I detest how EA ban Origin users for chargebacks, but I understand why they do this. Now I'm more interested in how EA handle this issue and see if they can actually get it resolved in a timely manner.
You know, I wonder what would have happened if the OP had asked for a refund.
I have no idea how that works, but I know it's an option.
You know, I wonder what would have happened if the OP had asked for a refund.
I have no idea how that works, but I know it's an option.
Guest_EntropicAngel_*
I have done something similar on Steam before, but it was for a pre-order that I wished to cancel. Valve usually wouldn't let you cancel a pre-order but they made an exception for me.
However, they could only refund the money to my Steam wallet as they didn't wish to reverse the charge on my credit card.
Well I know Origin has a big advert--"don't like your game? refund it."
Just found it: http://help.ea.com/e...-cancellations/
https://www.origin.c...-game-guarantee
As for those charge-backs, I will repeat... I did not order those FIFA games. When I saw the receipts for EA and the charges in my email and the pending charges on my bank account I called EA first. Then I called my bank who blocked my debit card. That is the long and the short of it. Now you can bash me all you want, but I know the truth and that is what matters. Now, whether EA lifts the ban on my account or not it is up to them. But, I will never purchase and from them or any of their Affiliates. Case closed.
Moderator, you can lock this thread, please. I have said all I have to say.
It is irrelevant whether you ordered those games. It went down via your account. And if you called your bank before you resolved the issue with EA, chances are they did charge back the money on their own in accordance with their own security policies after your report.
That would mean it was the bank that caused the ban and EA, despite the reaction being misplaced, is ENTIRELY within their rights to terminate the account in accordance with their ToS, the same that you abided to when you signed up for it and that you should have read at the very least when you started giving them sensible data like your credit card details, billing adress, etc.!
And in case you still haven't noticed, I was trying to help you. And all I got in return from that effort was you stomping your foot on the ground, pouting and calling me names.
If that is in any way indicative on how you approached EA support with this issue, I have no doubt why they might have been less than enthusiastic with their assistence.
It is irrelevant whether you ordered those games. It went down via your account. And if you called your bank before you resolved the issue with EA, chances are they did charge back the money on their own in accordance with their own security policies after your report.
That would mean it was the bank that caused the ban and EA, despite the reaction being misplaced, is ENTIRELY within their rights to terminate the account in accordance with their ToS, the same that you abided to when you signed up for it and that you should have read at the very least when you started giving them sensible data like your credit card details, billing adress, etc.!
And in case you still haven't noticed, I was trying to help you. And all I got in return from that effort was you stomping your foot on the ground, pouting and calling me names.
If that is in any way indicative on how you approached EA support with this issue, I have no doubt why they might have been less than enthusiastic with their assistence.
You may be right, but I did contact EA first and then I called my bank, because there was no way of knowing who has access and how far they would go with it. My son got his Bank of America account hacked for $2000 last year. Moreover, my social security number was hacked in a doctor's office last year. I was trying to protect myself.
You may be right, but I did contact EA first and then I called my bank, because there was no way of knowing who has access and how far they would go with it. My son got his Bank of America account hacked for $2000 last year. Moreover, my social security number was hacked in a doctor's office last year. I was trying to protect myself.
And that is entirely correct. The way you did it however was evidently not.
What you can do to try and salvage the situation is to check back with your bank on what exactly they did and try to get into contact with EA and explain the situation again. I would try the normal EA support first and ask for a supervisor whom you can explain the situation to. One thing you can always be sure about is that companies much rather prefer keeping customers than losing them and if this is indeed just an unfortunate number of events turned into a catastrophic misunderstanding, the chance that you can resolve it and regain access of your account are actually pretty high.
Guest_EntropicAngel_*
I'm still confused by why someone would order games on an EA account he didn't control, unless it was just screwing with the OP for the lulz.
Well that's kind of the definition of hackers isn't it?
No matter what I did or how I did it apparently they were wrong choices. You are damned if you do and damned if you don’t. “Well, I would have done it this way.” But, what I do know is that I did not order those games. As I have said all along I do not play Sports games. I do not like them and would not waste money on them. I don’t even play single shooters, aside from Mass Effect and the Fallout series. And, I despise playing multiplayer games. As much as I beta Tested Elder Scrolls online I did not purchase the game. I enjoy single player games and I would enjoy them more if they were not attached to Steam or Origin. I play strictly on a PC and I love modding my games, save for modding the Mass Effect Trilogy: and, DA2 which I actually hated.
Still, appreciate the "constructive" criticism, but not the bashing. I did what I thought was best at the time.
Well I know Origin has a big advert--"don't like your game? refund it."
Just found it: http://help.ea.com/e...-cancellations/
https://www.origin.c...-game-guarantee
Guest_EntropicAngel_*
I know EA's Great Game Guarantee lets you return the game within 24 hours of purchase, but I still rather buy my games somewhere else as Origin charges me sales tax and they're usually more expensive.
So far, I've only used Origin for Origin exclusive games and I prefer to keep it this way.
Oh, I agree about actually buying them. But I'm just saying it was a resource. Too bad the OP didn't know about it.
Why delete Steam games? Did Valve pull the same thing? I think you should contact EA and sort this shite out.
P.S.:GOG.....
As for those charge-backs, I will repeat... I did not order those FIFA games. When I saw the receipts for EA and the charges in my email and the pending charges on my bank account I called EA first. Then I called my bank who blocked my debit card. That is the long and the short of it. Now you can bash me all you want, but I know the truth and that is what matters. Now, whether EA lifts the ban on my account or not it is up to them. But, I will never purchase and from them or any of their Affiliates. Case closed.
Moderator, you can lock this thread, please. I have said all I have to say.
When were the games bought in your 3 month vacations? (THREE F'ING MONTHS?) In the first week of your vacation? The second. Hell I don't even think it matters that much to be honest, even if they were bought in the last month of your vacation, because from EA's point of view, it looks like this:
Guy plays games for a few weeks/months
Guy charges money back.
That pretty much looks like you were trying to play the games for free.
Is that fair? Nope. Is it logical from EA's point of view? Yes.
The charges showed up on my account shortly after I came home from Vermont. I saw them in my email first and then I saw the pending charges on my online bank statement. Moreover, the so called FIFA games themselves were not in any email or in Origin ready for download. I DON'T PLAY EA SPORTS GAMES OF ANY KIND. Please get that through your thick heads. I am really getting tired of defending myself. If you all don't want to believe the truth that's your issue, not mine.
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