7 ответов в этой теме

[Renata]

Before we go to open beta, we're introducing a new feature to the Keep called Queue It. Because we're going to get a lot busier very soon, Queue It will help us ensure that the site stays up and running properly during times of heavy traffic. When you encounter the queue, it'll place you in line where you'll have a short wait to enter the Keep. You may see it pop up frequently for now, as we've set the threshold pretty low - but we are raising it after today. 

 

Please post any questions, concerns, issues or bug reports regarding Queue It in this thread, and we'll do our best to answer them.  

[Renata]

I also have a question, how long can we stay in the website once we're past the queue?

 

You can stay in for as long as you like after getting in - however, if you're inactive on the Keep for a long period of time it will kick you out and you'll have to re-enter the line. 

[Renata]

Hey everyone - just letting you know that we're looking into the "kicked out and re-entered line" and "500 error" issues at this very moment. Thanks for helping us test this out! (This is not a "thread is closing" message even though it may sound like one. Just keeping you updated on the latest). 

[Renata]

My own experience in the queue was pretty straightforward, however it did seem to have confusing time frames.  It would say, "You're next!" but then do nothing?  So it seems a bit slow. 

 

Is this queue system a temporary thing or is this how the Keep is going to be going forward?

 

The reason why the wait is long is because we've set the threshold super low right now as we test it out. It's going to be raised a lot higher, so in the future you should only encounter Queue It during times of really heavy traffic. 

[Renata]

Hmm, my queue page showed up in Portuguese. I'm not sure how you localized it, but if it's based on IP then you're gonna get people who are gonna be confused when they're trying to use the Keep while in a country whose language they don't speak.

The Keep is localized and we'll be implementing the other languages soon, so hopefully there will be less confusion. 

[Renata]

Hmm, even clearing my web history in Firefox and IE is not recreating the Queue-It page... I can still instantly login. Strange.

The threshold has been raised, but there's also a chance that there may also be less users visiting the Keep. 

[Renata]

Hmm, but we'll be able to choose language, right? I've never played DA in Portuguese - I don't even know how the Grey Wardens are called in the translation xD

Yes! It'll initially show up as the localized language (I'm reasonably certain), but you'll be able to change it. 

[Renata]

A huge thank you to everyone for all your help today with testing this out! We're high-fiving you from afar.