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Current Technical Problems You Are Experiencing


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#1
Etragorn

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Career page won't load, comes up with a Java Script error. Logging out doesn't fix it, re-syncing doesn't fix it. It has been happening ever since the last update.

 

Also, don't forget to report the bugs you encounter through the keep and Beta Feedback. This thread is just meant to discuss technical issues people are experiencing and possible solutions.



#2
Sardart

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Same ol' no DLC at all, some unlockables missing issue.
Even tried again loading both DA:O and DAII switching gear and saving.



#3
Dredgon

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My hero levels are no longer appearing on the Heroes page, and all of my Career stuff is still messed up.



#4
Eradonna

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The ISS isn't working properly. It either does not load at all or is interrupted by an error message. Tried different browsers and it's always the same, except in Opera it just gets stuck on loading screen.



#5
AnUnculturedLittlePotato

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My hero levels are no longer appearing on the Heroes page, and all of my Career stuff is still messed up.

To be honest I'm not sure if the hero levels is a bug or is intended.



#6
Chmurek

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My hero levels are no longer appearing on the Heroes page, and all of my Career stuff is still messed up.

You are lucky. For my there is nothing after i open Heroes page. It was alright yesterday, today its blank.



#7
HeyCal

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ISS is still not loading for my iPad. Just the endless loading eye staring at me. 80

#8
Devil's Avocado

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Remember everyone, the best way to submit errors is the Beta Feedback button in the Keep.


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#9
Guest_Luther_*

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I'll share mine, just to see if anyone else is experiencing similar oddities. I've already submitted these concerns via the Keep's feedback button.

 

Now, for the most part, the Keep works well for me. No tiles are reverting, the speed is fast, and I can see all my achievements, DLC, and custom heroes (even though I used mods including cosmetic ones). However, I still get an "Oops, an error has occured" message and no amount of refreshing or logging out, clearing the cache, and then logging back stops the message from appearing. But then I'm brilliant at creating strange errors. Does anyone else get an error message, when there appears to be nothing wrong?

Another thing, my friends list is empty (as in, I click the friend tab on the right sidebar and no names or avatars appear). What this means is that I can't share world states with friends, but they can share world states with me. Anyone else experiecing this?


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#10
Etragorn

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I have a feeling the removing of the levels is as intended, not a bug, but we'll have to wait and hear what Bioware has to say about it.



#11
Dredgon

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I have a feeling the removing of the levels is as intended, not a bug, but we'll have to wait and hear what Bioware has to say about it.

 

Oh, okay. As long as I am not the only one. Just wanted to put it out there.



#12
Hammarn

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Keep wont let me procced to the tapestry, it puts me back at the "sync your data"-page, witch I´ve ran twice now



#13
Kantr

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Keep wont let me procced to the tapestry, it puts me back at the "sync your data"-page, witch I´ve ran twice now

try this link https://dragonagekee...lt/#product/dao


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#14
ev76

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Varrics telling of the story for my world state is not loading (on mobile).

#15
auronvigo

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Remember everyone, the best way to submit errors is the Beta Feedback button in the Keep.

This is good sound advice. Remember that the traffic in the Keep is going up. There's bound to be issues attached to that.



#16
dekarserverbot

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The ISS isn't working properly. It either does not load at all or is interrupted by an error message. Tried different browsers and it's always the same, except in Opera it just gets stuck on loading skreen.

same here, yesterday was working well

#17
Proviant_germany

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1. Clicking on button "Submit Feedback" does nothing

2. Clicking on hero to select him (custom or default) does nothing



#18
Senjougahara Hitagi

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1. Clicking on button "Submit Feedback" does nothing

2. Clicking on hero to select him (custom or default) does nothing

 

Try turning Addblock off.



#19
MacyNell

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I'm having trouble with new friend requests. When I try to accept, it keeps telling me the Invitations cannot be found, whatever that means. So if you've sent me a friend request, just know I'm trying to accept it, but have been unable to so far. I have sent feedback. 

 

Love you guys!   ^_^

 

 

Edit: Ha ha! No trouble accepting friend requests via Origin! Crisis averted!   :P



#20
BevH

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Career page won't load, comes up with a Java Script error. Logging out doesn't fix it, re-syncing doesn't fix it. It has been happening ever since the last update.

I've been having the same problem. I'm using Chrome on PC. To top things off, once I get the error, it page locks up and I can't access anything.  :(



#21
Hodzie

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Did the Beta Forum disappear? I can't seem to enter it anymore, get a message saying: We could not find the forum you were attempting to view.



#22
Hodzie

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I've been having the same problem. I'm using Chrome on PC. To top things off, once I get the error, it page locks up and I can't access anything.  :(

Works fine here, using FireFox on PC.



#23
Esseth

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My issue is with the social.bioware site itself, not sure if someone can point me somewhere to fix it up. 

 

But from my profile page, I click DA:O from the games menu and it just goes to a white screen, tried with multiple browsers and same issue. Any help would be awesome. 



#24
CIA

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My issue is with the social.bioware site itself, not sure if someone can point me somewhere to fix it up. 

 

But from my profile page, I click DA:O from the games menu and it just goes to a white screen, tried with multiple browsers and same issue. Any help would be awesome. 

Everyone gets that.



#25
crowskin

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Did the Beta Forum disappear? I can't seem to enter it anymore, get a message saying: We could not find the forum you were attempting to view.

 

They closed down a lot of the old beta forums now that it's public.


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