Whenever I try to access my DA:O Player Profile Diagnostics it just says: Invalid persona/game combination.
I purchased DA:O on the Xbox Live Marketplace so I wasn't able to register it, and I was thinking that might be part of the problem but I'm not sure.
Did you have DA2 before? Thats generally what causes that error.
Yes. I got Dragon Age 2 about 2 years ago. I only just got Dragon Age Origins some time this year.
I don't know if this will be useful for anyone, but after having trouble getting the keep to recognize my new Warden (it only showed my old ones) I went to my Bioware Social page and removed the game registration for Dragon Age: Origins and then added a registration for DAO Ultimate Edition. After that I did the unequip+save thing and the Keep synced my new Warden.
All my DA:O wardens show except(it even duplicated 1- 7 times ;-/ fixed that), the one I just finished playing DA:O with as I had to reinstall it after upgrading my system for inquisition. I created 4 wardens but never played any of them, except for the main one I just finished Witch's Wake with and that's the only one NOT showing in my tapestry list so it's making many of the decisions invalid. Of the many solutions, waiting 24hrs seems the easiest of the lot to follow for now, but after all the hassle i had with installing my games(including DA:O on the ultimate crap called windows 8.1, I'm not going to remove my mods now as a fix, sorry, not going to go through that mod hassle again.(you should see how badly 8.1 treats fallout 3/new vegas and a few other games, 8.1 is a farce, but coming from microshait, i'm not surprised.
I've no idea what that method you used is hellrespawn and i'm honestly not patient enough to read through 13 pages of posts looking for a needle in a haystack. Why did you have to remove the registration in the 1st place and what did you un-equip and resave? and att what point of the game(I assume DA:O) did you do that at?
It doesnt matter what you un-euip so long as it is on your warden
A lot of the last resort troubleshooting, such as this thread, mention going to the profile diagnostics page. The thing is, I don't have a profile according to the old BSN. It says I have 0 characters even though (a) one of my characters has synced with the Keep and (b) my achievements continue to sync even after the characters stopped.
I've played the PC Ultimate version for over 300 hours, I've had the game registered on the old BSN for that time, I've played with the same Origin account, logged in, all that stuff (as shown by the fact my achievements are at least syncing) but the old BSN site still tells me I don't have the game on PC and the Keep won't sync with my characters anymore, although the achievements they're earning are syncing, bizarrely.
The confusing thing is that I had Origins before DA2, but not the PC version. In order it went DAO (360), DAOU (360), DA2 (360), DAOU (PC), DA2 (PS3), DA2 (PC). They've all been added to my BSN profile apart from DAOU (PC). Even more confusing is how, as I said, my first DAOU (PC) character did register on the Keep but none have since, which kind of screws up the "I registered DA2 before it" explanation. Just for the record, I haven't got the console on and have repeatedly tried with all mods removed (override and addins).
There's no way to fix the "Invalid persona/game combination" problem? As I read before, I think it's because I played DA2 first. All I know is that my characters are not syncing, just the achievements.
I find the entire dragon's keep nonsense fubarred. After replaying DA:O(had to reload all my games after substantial upgrades for DA:I), It took 72 hrs for my proper(I hope it's my proper) Warden that I used in my new playthrough to show up(it still has old alts I deleted long ago and a replicated alt I've never even played DA:O with yet(IE somewhere along the way, either bsn or some other entity made 7 copies of teh same alt lol oye!. But I digress.
So I figure fine, I think this is the right warden,(male/noble sword and board) so I go through the whole keep history choice thing and yet in game I'm getting completely different information than what I set up including a wrong gender comment in 1 codex???, a wrong gender AND sex in another(IT claimed I played a female elf warden and broke the mirror in the cave during the origin story?????) and many other false statements like a reference to a LIVE Logain(i killed him) Allistair and anora married and ruling together(i banished her to the tower, allistair rules alone).
I made sure I was using the proper profile from the keep, re-reviewed my story choices and all that rot and it all checks out. I had followed all directions to make sure I had everything set up right(disabling all mods, removing the helmet and all equipment...period, resaving it in that state and shipping old saves with the mods etc to a different file altogether outside the game and I still haven't re-instated any mods yet to affect the new save, so everything, in my opinion should be right as rain. NOT.
Argh, can't find the edit post button!!! In the above post, replace the word sex in the 2nd paragraph with the word, race(elf).
There's no way to fix the "Invalid persona/game combination" problem? As I read before, I think it's because I played DA2 first. All I know is that my characters are not syncing, just the achievements.
There is supposed to be a script they can run that trims your persona code to fix the problem. You are correct that it comes out of playing da2 first as the string is longer than the DA:O one
There is supposed to be a script they can run that trims your persona code to fix the problem. You are correct that it comes out of playing da2 first as the string is longer than the DA:O one
i'm having the long persona issue too. does that mean that the problem should fix itself on its own? it's been a week since i realized having a bad da persona 
i'm having the long persona issue too. does that mean that the problem should fix itself on its own? it's been a week since i realized having a bad da persona
I dont know, there was plans to run it on everyone but as BW havent really said if they did that or not.
I dont know, there was plans to run it on everyone but as BW havent really said if they did that or not.
Bummer. Thanks for the info though.
Hey Folks. I have an issue that many are having, but with some addition variables that I have not seen others talk about. I am having trouble syncing my Wardens to the BSN. I recieve the typical error message saying that I have not uploaded any data:
Profile Not Found
The requested player does not have any Dragon Age data uploaded.
However, my screenshots sync fine and my save data from my Hurlock Vanguard recently showed up in the BSN. As such, I suspect that my issue is somewhat different than that which is affecting the folks from this thread (the DA2 persona issue): http://forum.bioware...r-profile-help/ . I have only played the DA2 demo so I am unsure if that would lead to the DA2 persona issue. I have also tried the various troubleshooting steps shown on this website: http://www.princesss...troubleshooting . I have made plenty of space for data and I removed character files that had errors. I have done everything suggested except uninstall/reinstall the game. Again, I had originally assumed I was having the same issues as everyone else. However, the fact that my screenshots and Hurlock Vanguard data was uploaded makes me think that I might be experiencing something different. I have already sent messages to Jeff and Jesse, but I know they are busy people. Has anyone had similar issues and been able to resolve them? I have asked all over the place and I am having trouble getting an answer from anyone. Any help would be appreciated.
Try the standalone character creator. Other than that, it doesnt matter if they sync or not
Guest_Luther_*
Hey Folks. I have an issue that many are having, but with some addition variables that I have not seen others talk about. I am having trouble syncing my Wardens to the BSN. I recieve the typical error message saying that I have not uploaded any data:
Profile Not Found
The requested player does not have any Dragon Age data uploaded.
That sounds like a problem with your EA/Origin account. Of course, you could make sure that you're connected in-game when playing DAO, DA2, or DAI and setup the options to upload the data (options -> account and tick all the boxes). But if you're seeing that error message when trying to login to the Keep itself ("profile not found"), that's a problem of connecting your account so that it can be recognized when logging in to the Keep.
Also, you may find these guides useful: Syncing Previous Games with the Keep and Common Issues and Fixes.
Ignore trying to do profile diagnostics on old BSN site. Nothing is uploaded there anymore, as far as I know.
And when logging into the Keep, you should only have 1 persona for each platform, not for the individual games. That's the case for me, at least.
I think I was mistaken about the importance of the BSN to the Keep. The only Warden that shows up in the keep for me is my old one from 2010, which also happens to be the only one that appears on my BSN. I thought that if I could somehow fix my BSN stuff it might resolve my issues in the keep. I am going to keep on trying things but if all else fails I'll try the character creator.
Guest_Luther_*
I think I was mistaken about the importance of the BSN to the Keep. The only Warden that shows up in the keep for me is my old one from 2010, which also happens to be the only one that appears on my BSN. I thought that if I could somehow fix my BSN stuff it might resolve my issues in the keep. I am going to keep on trying things but if all else fails I'll try the character creator.
My own opinion is that it's unlikely using the 2009 DAO character editor will help. What you describe, the "Profile not found" error message, is one you get while either trying to login to the Keep, no? Or perhaps I was mistaken and it shows after you've successfully logged in, since you say one of your Wardens shows up but not the others? I've never had the error, so I may have assumed wrongly.
Still, even if it's after a successful login to the Keep, it sounds like an issue with your Origin account and the "personas" associated with it. If you've made sure that you're logged into your account when playing DAO and DA2 (it needs to be the same one you're logging into the Keep with), as well as selected the options to upload the character data, then maybe one of the following solutions will help. Especially if the guides I hyperlinked earlier didn't.
Firstly, you could try following the steps in this solution, even if you're not using the developer console.
Next, make sure your EA/Origin/Dragon Age's account password doesn't have special characters (e.g. % or $) in it.
Thirdly and finally, and this is involved and might not be relevant if you're seeing one of your custom Wardens but not the others. You can go to this site and login using your Origin account's e-mail address and password. Scroll down to the section titled "Select a Default Persona", and select the one connected with Dragon Age. Then go to the Keep and try to login. See if it recognizes your profile. If not, log out of the Keep and repeat the process.
Good luck. I'm sorry you're having to deal with this problem. Sometimes, it takes a long time for the custom characters to upload to the servers and sync. I know mine did.
On the positive side, syncing old characters is simply about getting the headshot and name of your character into the Keep. It's rewarding, but purely aesthetic. For DAO and DA2, quest information is not synced with the Keep and has to be entered manually even if the heroes sync. In DAI, small spoiler, the game never references your Warden's or Hawke's first names and Hawke's appearance can be customized to look like the Hawke you want him or her to be (even if you never import a cuztomized Keep world state).
Thanks for the replies. Don't worry about spoilers. Finishing the game is what made me want to go back to Origins in the first place.
The profile not found message is from the BSN, not the keep. I apologize for not making that clear. The Keep shows my one Warden that is also on the BSN. My achievements do upload to the Keep.
I changed my Origin password to see if that helps any. I can not find any evidence that the developer console is on. It is not part of my shortcut settings and I don't know how else it could have been turned on. Is there some way to check the developer console besides the shortcut properties?
The fact that my hurlock vanguard data uploads to the BSN simply confounds me. Of all the things that work or don't work, why that works boggles the mind.
Okay some progress! Now, when I hit the online profile button in DA:O, I am directed to the Dragon Age Keep instead of the BSN error page. I suspect that this is a good thing. Hopefully my Wardens will show up within the next few days. Let me know if there is anything else you guys think I should do.
When saving the character swap a few items in the inventory. Other than that, if you really want the portrait try the character creator. As you can rename the defaults
One last update. One of my Wardens now appears in the Keep! Of my two new files, one has successfully made it to the keep. The other one is not in the keep or the BSN, but I plan to give it some time since it has not been 24 hours yet. I will try the re-save trick every so often over the next few days. Based on my experience, what seemed to fix things was:
1. Deleting any old characters on the BSN
2. Changing my Origin password so that it does not include any characters other than alphanumerics
3. Uninstalling the game, then re-installing it through Origin instead of from the disk (using the instructions on the OP)
Hopefully this info will be useful to someone in the future.
EDIT: Turns out the Bioware servers recognize my character's name as "profanity". I found this out when I recreated my character in the standalone character creator. His name is Johannus, and I guess if you really stretch it there may be a bad word in there. I suspect this is the source of most of my problems.
Question: Do characters still upload to the BSN Legacy website?
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