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[READ FIRST] Common Issues and their Fixes (Stuck on syncing, stuck on hero screen etc.)


133 ответов в этой теме

#126
WraithTDK

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Sweet, the keep is finally out of Beta! 

 

...aaaand it still won't detect the Bioware Signature Rewards. WHY?!



#127
Kantr

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Sweet, the keep is finally out of Beta! 

 

...aaaand it still won't detect the Bioware Signature Rewards. WHY?!

Beta was just a label.

 

Because it's not there? There's no bit for that, that I can see.

 

Try replay startup, that might re-synch



#128
primarch3

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Are you planning to sync our choices as well as our characters to the keep as well, so we do not have to go through all of the tiles and select what we think we did ?



#129
Ranadiel Marius

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Are you planning to sync our choices as well as our characters to the keep as well, so we do not have to go through all of the tiles and select what we think we did ?

DAI will synch if you are playing online. DAO and DA2 will most likely not have synching added to them.



#130
Zack56

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I'm getting stuck right out of the gate. I was able to play for a few days but just yesterday when I tried to start the game, it froze at the first loading screen before I even had a chance to press the menu button. Now every time I start the game, it will freeze right there and I can't play at all. Has anyone else run into this yet?

 

Edit:

Annnnd nevermind. I managed to get it working. Apperently, I just had to restart my console. 5 times.



#131
irionik

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I'm having a lot of problems when I want to load my tapestry, it's just impossible. Every time I log in and after a few minutes trying to load the tapestry a message pops up: "Oops, an error has occurred. Please refresh the page and retry". I'm really desperate, I want to start DAI a second time, but for that I must personalize the tapestry with the story of my other characters and, of course, I will not play it again until I can import my second world. I already have tried the tips Bioware has posted here but nothing has worked to me.

 

Please help me! 

I really love DAI and I want to play it two more time at least.



#132
Brian Mills

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Hi irionik - since you mention "a couple of minutes", my guess is that one of the network calls in the background is timing out.  We just put out a new build today that might help with this:

- load a save in DAI first - this will trigger some back-end cleanup for some causes of this problem

- re-load the Keep

 

Hopefully that fixes the issue for you (and others) so you can actually get in and create your world states again.



#133
Westrige1909

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Is Keep gonna solve this issue? Because I'm not really happy with 3 of my DAI characters not uploading.

#134
Fenris8

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This is approx my 6th playthrough and I made a Mage Hawke with Fenris romance. I just got to that stage with my dwarf heroine and when i talk to her there's nothing about him. Just Aveline bringing the brother out. Now i am logged in to the tapestry huh?? it's a male hawk here, on hero screen. :o ?

 

Previous runthroughs have been cool, no glitches. What's up?