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Can no longer get into the Keep


4 réponses à ce sujet

#1
Darathil

Darathil
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Since a couple of days ago the Keep has decided it wants me to sync every time I log in, which I'm sure will probably be fixed.

However, during my last time in the keep I locked all my choices and saved the world states I had.

Now, when I try to log in to the keep and it's done synchronising I get stuck on the "choose your warden" part, since instead of lock your choice it now says this world state is locked. 

 

I logged out and wiped my browser history and cookies, tried again, same thing happened. 

I am unable to get to the tapestry by trying to click the Beta Feedback dropdown menu or by clicking Dragon Age: Origins in the topleft.

 

Any idea how I can fix this?

 



#2
Kantr

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https://dragonagekee...lt/#product/dao

 

try that. If not send an email to onlinecommunity@bioware.com  with the subject Keep Problems, detailing what's happening to you.

 

Do try another browser though



#3
Brian Mills

Brian Mills
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Kantr's suggestion should work -

 

the problem sounds like your world state is locked, and the sync tool was originally designed to only be ever run 1 time - so there was no need to accomodate this state.

 

Changing the URL to Kantr's should let you get past the sync step, and then you can either unlock or change your current work state to correct the issue going forwards.



#4
Darathil

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That fixed it, thanks!



#5
Setiweb

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The same thing happens to me even with changing the URL.  It keeps asking my to sync.  My guess is long ago I deleted my characters from BSN so there is nothing to sync - although it will pick up my achievements.  Then it'll ask me to select my default hero for DAO/DA2.  Next I'm into the tapestry with everything I've already saved there available to me.