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Please give people in certain regions freedom to choose an English version


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#51
Arthmost

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Hi,

 

I posted this on another thread :

 

"

Hi,

 

In answer to my own question above, I did a little research yesterday and I think I found a solution.  Apparently, Origin will choose a localized version of any  downloaded game based on the Origin language settings (located under options, need a restart).

 

So, I tried it out with a Mass Effect 3 demo, and it worked as explained on the Bioware forums: with Origin in English, I got the English version of the demo, with Origin in French got the French one, even though the Origin site text is always in French. Apparently the commercial platform's language is IP-locked.

 

See this (oldish) thread: http://forum.bioware...rictions/page-2

 

So, it's not 100% but everybody wanting to play DAI in another language than the language spoken in the country they live in should be good, provided (i) they change their Origin settings (by default IP determined I guess) and (ii) the language is supported by the Origin platform, of course. Language of site notwithstanding.

 

Hope this helps."

 

 

It's not by any means a definite answer, but, as Mass Effect is both published by EA and developed by Bioware, I guess that is something that could be tested by players in Russia.  After all, why should EA/Bioware make it more difficult for people to enjoy the game experience they want than they did with Mass Effect 3?

 

 

I think I've mentioned this somewhere - everywhere where it's possible I've set the language to English. The ONLY thing (except the IP) connecting me to Russia is 'country of residence' setting in Origin which is set to Russian Federation. I could try changing it, but then I'm not sure if my credit card would be billed, since it's issued in Russia.



#52
Peranor

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I Always install my games with English text and voice actors. Wouldn't want to have it any other way even if there was a version available in my native language. I did the horrible mistake of installing Far Cry 3 with Swedish text and subtitles once. And even if the voice acting still was in English (thank god) it just looked wrong.
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#53
DeN DarK

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Actually

 

I Always install my games with English text and voice actors. Wouldn't want to have it any other way even if there was a version available in my native language. I did the horrible mistake of installing Far Cry 3 with Swedish text and subtitles once. And even if the voice acting still was in English (thank god) it just looked wrong.

 

Actually i'm interested about how much people play with original non-english sound )

Like Witcher, Risen series.

 

About main question still no answer from anyone with knowledge about game language restrictions. (

 

PS. Send PM to Allan Schumacher maybe he can answer  or point to someone who can.



#54
Ashen Nedra

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To Arthmost.

 

What I meant was that you could test the Origin horrible buying system before purchasing DAI.  Find a demo or very cheap game that has been localized (ME3 demo in my case was being offered), and download it twice :  with Origin in Russian and with Origin in English.  You should get the localized Russian version in one case and the English version in the second. If you don't, then there's definitely a problem.

 

If they haven't changed their system specifically for DAI, you should be good.  At least, that's my conclusion regarding my own situation in France.

 

But as I said, the text of the Origin website will always be in Russian for you, as it is in French for me, because it is IP-locked. Which is misleading and troubling but didn't prevent me getting an English version of the ME3 demo with my Origin software language settings set to English. It should be the same for DAI unless they changed the system to make it even more inconvenient, which is always possible I guess.

 

Anyway, we shouldn't have to go through these shenanigans to play a game the way we want. Money isn't an issue in this case, since the different region-pricing are now set in stone for EA.  Which I suppose is connected to the Origin website language being IP-locked in some way.  Only GOG and the Witcher series offer a refund of this price difference as far as I know.

 

Again I hope this DYU kind of solution helps you, even though a definite and clear answer should have been provided by now. It's not like we're asking them to completely redo animations or something.


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#55
DeN DarK

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Again I hope this DYU kind of solution helps you, even though a definite and clear answer should have been provided by now. It's not like we're asking them to completely redo animations or something.

 

I personally have doubts that this issue is of Bioware. They developers and don't sale game. Publisher is EA but origin webpage and EA techsupport is so not-usefull in their answer that we must ask here and hope for help. 

It is mine personal opinion and not based on any facts. Maybe im wrong ofcorse. )



#56
Ashen Nedra

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I think you're right. On both counts.  Does EA even have techsupport anymore with the well deserved backlash they got over Origin? Let's hope developers and publishers are still talking to each other these days.


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#57
Foxhound2121

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I just wanted know when the DA team is going to hire to some good voice actors for once like the ME series did. Maybe it was just me but I thought the protagonist voice acting was kind of dull in DA2. 



#58
Arthmost

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I think you're right. On both counts.  Does EA even have techsupport anymore with the well deserved backlash they got over Origin? Let's hope developers and publishers are still talking to each other these days.

 

Yeah, it does, although it took me some time to even find a way to contact techsupport online.

 

The employee that I talked to said that he understands the problem and my demands completely and will make sure that authorities hear of this. As much as I would like to believe in this, I think this deserves more attention, that's why I posted this here and on reddit.



#59
NRieh

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downloaded game based on the Origin language settings (located under options, need a restart).

 Not true! 

 

Origin client set in English shows Russian store, in Russian and with Russian prices. I was forced to buy Russian ME3 with no other choices via the English Origin client. Changing software language either only affects some of the countries (e.g. EU only) or not affects anything at all. Regional system settings possibly can do the trick. Proxyfying should work indeed, but is technically illegal, same as downloading language packs\patches from the 3rd party sites. 

 

So far we have two versions. One comes from Derek himself (BW employee, part of the team)  - that everyone who has NO full localization that includes dubs are supposed to have English VO, English text (includes subs&UI) and local text as an option, where available.

 

It was unclear at that point whether its possible for the regions which have FULL localizations (e.g. France) to have an English VO or not. He said they were looking for some sort of solution. My guess is that it has something to do with the size limits - including extra TLK adds ~1mb, while adding a voice pack adds much-much more. I have no idea how is it going to work for those with the dubbed versions. 

 

Another 'source' is the Origin store itself. It does say 'Polish&Russian'. It's same for BF4,  which is actually restricted to those languages. On the other hand - that's what Origin had in their description in April, back when I had started the main localization thread, where Derek had answered. Derek knew about that as he was replying.

 

Origin\EA support can only quote what they have in their DB, no more no less. They have no idea about what sort of game it is. Those people are there to solve account\billing problems, not to discuss games' content. Especially before the release. They are as likely to discuss the game options as to give one a strategy for the Arishok Duel.  Probably as the release comes closer, they are going to have extra instructions and more details about the matter.

 

As it is now - we can only hope and wait. Could be someone had forgotten to update the Origin description. Could be they had changed their mind. We'll know soon enough. 



#60
DeN DarK

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  Probably as the release comes closer, they are going to have extra instructions and more details about the matter.

 

As it is now - we can only hope and wait. Could be someone had forgotten to update the Origin description. Could be they had changed their mind. We'll know soon enough. 

 

Release is too close. And it seems techsupport of EA still don't know anything at all.

 

I asked Allan Schumacher and he says that we may have answer from Derek. But it will be after Monday. Before that all will be just speculations )



#61
Ashen Nedra

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Hi,

 

 

To Nrieh:

 

Not true might be a little harsh, don't you think? I'd like to point out that in the same thread you referenced and participated in if I recall correctly, Derek also wrote:

 

Quote "

 

Mimitochan, on 24 Apr 2014 - 08:44 AM, said:snapback.png

My OS language is French, my PC is in France, my Origin language is EN and I play all BW games with EN VO and subtitles.

 

From what you describe, having an English Origin client will get you English text and VO. I cannot test and verify this in Canada for you at this time, but it is something that I can verify closer to final. "

 

Based on this and my test with the ME3 (the latest game by Bioware sold on the Origin platform) demo done yesterday and verified with a second download of ME3 done by a friend which ended up with the same exact results, I was reassured somewhat. I merely suggested that you could try the same in Russia to see if it worked or not. BF or Titanfall are not Bioware games, are they?

 

Could be a different thing in Russia.  Test it. Or don't.

 

Oh, and I just found out that Derek French has actually already answered on this thread on October 28:http://forum.bioware...h#entry17614526

 

 

"

Cerulion, on 28 Oct 2014 - 4:00 PM, said:snapback.png

I'm afraid actually, I'm living in France and I'm buying the CD from French Amazon. But I really want to play the VO, just afraid that finally I can't play in English and have that magnificent VA cast...

For PC customers, since only one VO language will be installed with the game, we will have the English VO pack as a free download from within the Origin client. If you have the discs, you can probably figure out how to the the English files on your own. For digital customers, or people who don't want to mess with their install manually, you can grab the English VO pack."

 

So either changing the language of Origin to English will land you the English version, or you will be able to download a pack. Problem solved.  Many thanks to Derek French.


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#62
NRieh

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Mimitochan, on 24 Apr 2014 - 08:44 AM, said

I could've probably  agrreed with you had I not known the quoted person. She had issues with DA:A, because with all her English settings and English DA:O installed she could not make it work. I had to borrow her English DAA text files myself.  
 

So either changing the language of Origin to English will land you the English version, or you will be able to download a pack.

Don't confuse people. 

That was about those players who get fully localized (dubbed) version, and nothing was final at that moment. All he said was that they were going to find some way to give French players an option to play with English VO.  It has nothing to do with Russian regional language restrictions in Origin which do exist regardless of the client settings. We're only going to know for sure once they release the game.   


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#63
Ashen Nedra

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Please read my messages more carefully.

 

I'm referencing another thread than the one you participated in back in April: http://forum.bioware...h#entry17614526

 

Please read it. I'm not in the habit of not checking my facts.

 

On October 25, 2014 - that is to say one meager week ago - Derek French answered, that :

 

(Please kindly notice the inverted commas, usually used to quote someone whose name is often referenced in the directly preceding sentence )

 

Cerulion, on 28 Oct 2014 - 4:00 PM, said:snapback.png

I'm afraid actually, I'm living in France and I'm buying the CD from French Amazon. But I really want to play the VO, just afraid that finally I can't play in English and have that magnificent VA cast...

For PC customers, since only one VO language will be installed with the game, we will have the English VO pack as a free download from within the Origin client. If you have the discs, you can probably figure out how to the the English files on your own. For digital customers, or people who don't want to mess with their install manually, you can grab the English VO pack."

 

On the aforementioned thread,which is not limited to French or Germany, one of your fellow Russian wrote:

 

" (inverted commas again, quoting)

 

I pre odered DAI in Russia and origin store shows only Polski and Russian (subtitles) languages available. Will i be able to download english version? I can t download english version of The Sims 4 for example even when i set origin to english. Maybe another downloadable pack with English subtitles for DAI? Pretty please?
I know there is a way to change language (download language files somewhere... errr.. else) but this usually works bad with downloadable content later.

EDIT I've read Derek post again and found my answer. May be origin should change language descriptions? Right now it's misleading."

 

 

 

Is he/she trying to auto-confuse herself, in your honest opinion? You'll likely get in Russia English VO, Russian other stuff and be able to download an English language pack, based on all the information provided to us, without fiddling with your Origin settings.

 

So, I think that the problem is indeed solved, unless a Bioware changed it since one week ago.  Origin is indeed misleading because it's a commercial platform run by EA and they are too busy doing accounting stuff, as you aptly pointed out, to properly emulate Steam. So they IP-locked their commercial platform.   If you can't get English version on release day in Russia, reply to my comment, mock me and I'll eat my hat.

 

As always, have a nice day.



#64
NRieh

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@Ashen nedra

 

Once again. Downloading English VO packs is only mentioned as a reply to those who have FULL localization (e.g. France). Those regions DO NOT (or should I say 'did not'?) have any official language restrictions applied. France could pick their English UI in ME3 by default, same as Germany (afaik) and many other countries. 

 

Here, in Russia Origin had NO option to officially install the English version of ME3, which lasted up to  the trilogy edition. I was told that trilogy had English ME3. Rest of the people had to 'englify' their versions by downloading a so-called 'int_pack' from a 3rd party sites.

   

Here in Russia Origin had problems with purchasing DA:A recently, because people were provided with 'Probuzhdenie' instead, regardless of their language settings.

Here in Russia we have no English BF4, with the only choice between Polish&Russian. Sounds familiar? Well yeah, exactly those languages that are currently listed on the DAI Origin page.

 

It's understandable that people have their doubts.

 

Derek had reassured us, true, but the Origin DAI page stubbornly ignores what Derek had told. Origin support is unaware about any other languages potentially available for the region (I know of 3 men who had contacted them). Which means  that either Origin support is totally ignorant (to put it mildly) or that Derek's version for whatever reasons is no longer valid. 

 

 

If you can't get English version on release day in Russia, reply to my comment, mock me and I'll eat my hat.

I'd rather you keep your hat safe, truly, and I have little wish to mock you. But as I had explained - we do have reasons to be kinda..nervous with all that uncertainty. 

 

ps: Just in case -  no offence meant!  Love. Peace. Lyrium.  :wizard:



#65
Arthmost

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I think some millionaire just needs to go ahead and buy out BioWare from EA.



#66
Warhimself

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I can get so called "global edition" no problem, although it's going to be a bit more expensive, but if wonder i Origin will still somehow try to cockblock me from playng it in english.



#67
Ascendra

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I think some millionaire just needs to go ahead and buy out BioWare from EA.

 

Offer it to Abramovich, he seems to be buying everything. :D


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#68
tmp7704

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Oh, and I just found out that Derek French has actually already answered on this thread on October 28:http://forum.bioware...h#entry17614526



For PC customers, since only one VO language will be installed with the game, we will have the English VO pack as a free download from within the Origin client. If you have the discs, you can probably figure out how to the the English files on your own. For digital customers, or people who don't want to mess with their install manually, you can grab the English VO pack."

 
So either changing the language of Origin to English will land you the English version, or you will be able to download a pack. Problem solved.  Many thanks to Derek French.

There's one more potential problem here -- will the English VO patch also convert the UI of the game and text for the abilities and such, or will it merely swap the spoken lines? Or will the game ship with the English text in all regions like it was announced back in April? Having just the VO wouldn't really help the OP who wants full game in English, or anyone in similar situation.

As I understand it, the problem here may be EA isn't very eager to sell the game which can be played fully in English on the eastern markets, because they price it there considerably cheaper than say, the UK version. As such, it'd be easy enough for the UK players to buy that cheaper "Russian" version and play it in English, saving themselves money. This is why e.g. Sims 4 for Eastern Europe had the English option completely ripped from it.

I see that the question about the text was asked in the thread you linked, but was left unanswered.
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#69
Pen-N-Paper

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 but was left unanswered.

That is your answer.



#70
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EA isn't very eager to sell the game which can be played fully in English on the eastern markets, because they price it there considerably cheaper than say, the UK version

Steam manages to solve that somehow. My Canadian and French friends do not even see my  CIS-bound games via the 'family' sharing.  And those games have English as an option for me. Same I can't see some part of their libraries. There are ways to restrict the region and keep all the languages.

 

 

 

I see that the question about the text was asked in the thread you linked, but was left unanswered.

If you're talking about my april thread, there IS an answer. I reposted it here couple of posts before. Here is the summary.



#71
Ashen Nedra

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To Nrieh - no offense taken.  Slightly irritated perhaps...

 

Anyway, I fully agree that the problem lies with a poor designed interface -Origin-, not offering the same flexibility than Steam. I bought DA2 on Steam without being aware that it could be a problem: my Steam client was in English, I got in English.  Same for every other fully-localized games such as Shadow of Mordor, regardless of the editor/developer.

 

Sadly, I don't think that EA will reconsider its stance on their products' availability on Steam.

 

I don't even really see how their attitude really relates to different pricing regions.  Using a proxy should allow you the option to buy in another country, but it's somewhat illegal and cumbersome. Won't people ready to do that goes the whole way and pirate the game?

 

It seems that Russia is especially poorly handled but I'm still somewhat hopeful this time for you guys.  If they progressed with ME3 Trilogy like Nrieh's friends are saying and a dev is committing to reassuring answers, it should be good.  If it isn't, you would have a very good case for complaining and asking for some sort of compensation or gesture of goodwill, since the issue was raised.



#72
tmp7704

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If you're talking about my april thread, there IS an answer. I reposted it here couple of posts before. Here is the summary.

No, I meant that we were told in April that all versions of the game would have option to select English text, but there were other games released through Origin in the meantime which didn't have such option for the Eastern Europe markets, and the DAI page on Origin doesn't mention anything about having such option, which puts into question if what we were told in April still applies. And this question (i.e. "will DAI for Eastern Europe have option to select the English text, like we were told") as far as I can tell, wasn't (yet) answered (recently enough to put minds at ease)

Which basically is what you said a few posts above, yeah :)

#73
DeN DarK

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It seems that Russia is especially poorly handled but I'm still somewhat hopeful this time for you guys.  If they progressed with ME3 Trilogy like Nrieh's friends are saying and a dev is committing to reassuring answers, it should be good.  If it isn't, you would have a very good case for complaining and asking for some sort of compensation or gesture of goodwill, since the issue was raised.

 

Actually I think it isn't only Russia. I read some complaints about translation on different languages too.

 

Anyway I read post you mentioned here... 

 

Derek wrote there 2 answers. This (but it is about consoles):

 

Depends on your Sony region. In the Americas, you will get EN and FR VO, with EN, FR, ES, and BR-PT text. In Europe you will get EN, DE, and FR VO, with EN, FR, ES, IT. DE. RU, and PL text. Japan gets EN VO with JP and EN text.

Not quite sure how it all comes down for digital versions, but it should be similar.

 

And answer on this question about CD:

 

I'm afraid actually, I'm living in France and I'm buying the CD from French Amazon. But I really want to play the VO, just afraid that finally I can't play in English and have that magnificent VA cast...

For PC customers, since only one VO language will be installed with the game, we will have the English VO pack as a free download from within the Origin client. If you have the discs, you can probably figure out how to the the English files on your own. For digital customers, or people who don't want to mess with their install manually, you can grab the English VO pack.

 

As i undersnatnd from this: We can have English VO. A.t.m. it is unclear if we can have EN text in Russia with digital version of the game.

But in origin written only PL and RU, and EA techsupport tells us that VO and text will be ONLY PL and RU.

 

Ashen nedra. This russian you cited before (AnnJuly, on 28 Oct 2014 - 8:23 PM, said:) It is obvious she is speaking about post of NRieh from april. Read carefully her messages there

 

Hm, I war referring to this part of Derek post:

At this time, all installed versions of Dragon Age: Inquisition will include English text, as well as your regional language.

My origin set to English and I CAN download English version of Dragon Age 2. Unfortunately, for some reason I can't do the same for all games, that's why I'm worried a little.

 

It is quote from april.



#74
NRieh

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No, I meant that we were told in April that all versions of the game would have option to select English text, but there were other games released through Origin in the meantime which didn't have such option for the Eastern Europe markets, and the DAI page on Origin doesn't mention anything about having such option, which puts into question if what we were told in April still applies

Well, we were told nothing about 'the other games', right? Derek only spoke for DAI. Which is... encouraging. Of course, an explanation\an update would be welcome, but there's still a hope.  

 

 

 

it seems that Russia is especially poorly handled

It's not only about Russia, part of Eastern Europe is also affected by those regional restrictions, one way or another. 



#75
Arthmost

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Well, it's only 6 days before game is out, and I'm still waiting for any official response to this before I pre-order.

 

Has any of my fellow countrymen tried switching Origin language to English and then downloading DA:O/DA2?