I retrieved my Xbox One from layaway earlier this week, upgrading my 360 and then booted the thing up. Curiously the process left me with a new gamertag, despite my having verified my gold account through my recognized primary email?
Now, in my panic I contacted Microsoft and tried to fix this issue, ultimately getting my original gamertag restored to me, but under my alternate email address (which was the one that I had first set up my Xbox Live Gold account with). Just for the record I had changed my email address with them earlier in the year, after registering with the Keep.
My question is, does the fact that my current Origin account and Keep access (both registered under my primary email) negate my world state from being recognized by my Xbox One gamertag (if it is currently set up with a different email)? Does something like that have any impact or matter at all?





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