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Can't see or create any World States


3 réponses à ce sujet

#1
AsarGiN

AsarGiN
  • Members
  • 4 messages
Whenever I open Word States tab, it just blank screen, because of that I can't choose or create any other world state. Tried different browsers, deleting cookie, etс., nothing works. Is anybody else have the same problem?
 
Also, whenever I open a any page in the Keep the message pops up saying "Oops, an error occurred".
 
Need help. What to do?


#2
leahrachelle

leahrachelle
  • BioWare Employees
  • 305 messages

 

Solved it.
AstroCat with his post got me thinking that the error connected to the friend list in my EA account. So I went to the Origin and found out that I have couple of friend requests, I deleted them and everything working great now. Even the message about error gone now =)

 

 

Hi! Sorry you ran into this bug. We're trying to fix it as a priority asap. AstroCat was so kind as to help us find it :)

 

Thanks for your patience and we'll let you know when it's fixed!



#3
leahrachelle

leahrachelle
  • BioWare Employees
  • 305 messages

Have no open friend requests but cant solve the bug.

 

But It seems to be the problem. I have a friend who can see me, but I cant see him as friend. And he has tried to share a world state with me. Ha has deletet me as friend but I still got the error. :/

 

Hi Petra, we followed-up on PM so hopefully we'll get you all fixed up. 

 

If anyone else is getting this - try the troubleshooting steps and then send me a PM if you're still having this issue with the email address you're using to log into the Keep: http://forum.bioware...o-troubleshoot/

 

Thanks for your patience on this bug :)



#4
Renata

Renata
  • BioWare Employees
  • 364 messages

Update: We've fixed this issue! If it's not working for you yet, you may need to wait for the changes to appear on your end (up to an hour). If it's still not working later, please feel free to PM me :)