Aller au contenu

Photo

"Unable to redeem code." error


1 réponse à ce sujet

#1
Brentwaan

Brentwaan
  • Members
  • 5 messages
Hi,

I have registered my pre-ordered Collector's edition copy of DA:O, and despite all the pre-order item codes working, and the code for the Blood Dragon Armor working, the Collector's edition code does not work.

This means that I have correctly entered 6 codes correctly, so the problem is not with my method. It seems as though the code that was included with my copy of DA:O is simply invalid.

What should I do to resolve this? I am at a point in the game where the DLC is available through dialogue, and would like to access it.

For your reference, here is a list of the codes that I have:
Game Registration - Code successful
Pre-order content:
  • Feral Wolf Charm - redeemed
  • Memory Band - redeemed (but item has no stats in game)
  • Dalish Promise Ring - redeemed
  • The Lion's Paw - redeemed
Collector's Edition content:
  • Blood Dragon armor - redeemed
  • The Stone Prisoner / Warden's Keep - "Unable to redeem code." error occurs
Please note that the problem here is not to do with downloading content. All other content has downloaded and been enabled without error.

#2
Fernando Melo

Fernando Melo
  • BioWare Employees
  • 639 messages
Warden's Keep is only included with the digital deluxe edition - did you get a boxed CE or the digi deluxe?



Stone Prisoner however is included in either case. If you got a box version, the code for that should be on the reverse of the Blood Armor card. Is that the one that is giving you the redemption error?