...Sorry to hear. I honestly don't know much about making computers run properly.
Maybe someone can give better advice...
A few things you need to check off the list.
1) Do you meet the minimum hardware specs?
Minimum PC Specs
- OS: Windows 7 or 8.1 64-bit
- CPU: AMD quad-core CPU @2.5 GHz / Intel quad-core CPU @2.0 GHz
- System RAM: 4 GB
- Graphics Card: AMD Radeon HD 4870 / NVIDIA GeForce 8800 GT
- Graphics Card Memory: 512 MB
- Hard Drive Space: 26 GB
- DirectX 10
Asking for help with an underspecced system is wasting everyone's time. This tool will help calculate if your system can run DAI:
http://www.systemreq...temId=10917&p=r
NB: It won't tell you about outdated software, drivers. settings which can also cause problems. It will report whether your hardware can or cannot run the game.
2) Is Windows 7/8.1 up to date?
Here you need to ensure that the .NET Framework software and Microsoft Visual C libraries are the latest and greatest that Microsoft provides. Simple go to your Windows Update screen from the Control Panel and select Search for Updates. Install all that you find. Language updates need not apply.
3) Graphic Drivers
Other users have reported problems like freezing, crashes, video stuttering..etc with nVidia Graphic cards. You must install the latest drivers if not done already.
4) Last Resort
If you still are unable to see the main DAI screen!!
NOTE*NOTE*NOTE -- use at your own risk -- *NOTE*NOTE*NOTE
You may need to edit the ProfileOptions_profile file found in
Documents\BioWare\Dragon Age Inquisition\Save
The idea here is to lower the DAI graphics settings to LOW. Then, if it works and you get to the main screen where you see the mages and templars walking to Haven, you can slowly increase them to MEDIUM, from the OPTIONS menu -> Graphics. Your mileage may vary.
This is what it looks like:
GstRender.MeshQuality 2
GstRender.OverallGraphicsQuality 5
GstRender.PostProcessQuality 1
GstRender.ResolutionScale 1.000000
GstRender.ScreenSafeAreaHeight 0.950000
GstRender.ScreenSafeAreaWidth 0.950000
GstRender.ScreenUIScale -1.000000
GstRender.ScreenUIXOffset 0.000000
GstRender.ScreenUIYOffset 0.000000
GstRender.ShadowQuality 1
GstRender.TerrainQuality 1
GstRender.TessellationQuality 2
GstRender.TextureQuality 2
GstRender.UndergrowthQuality 1
Change everything above 1 to 1. IE: meshquality from 2 to 1. Leave OverallGraphicsQuality alone as I'm not sure what the game will do if set to 1.
Make a BACKUP of the file FIRST in case you need to restore it.
If you don't know what you are doing then DON'T mess with it.
Good luck