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Hard Freezing in DA:I requiring full reboot.


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#1
Ragespy

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The problem? Well, I completely locked up in character creation at least 3 times, I freeze in loading screens, in combat, or while I'm running around. I was able to play for maybe about 45 minutes at one point, before it started freezing again and became unplayable. Is anyone else having this issue? Have any work arounds to deal with it? I've tried for about 4 hours to get things working. I downloaded the beta drivers AMD put out, repaired the install twice, checked for updates, and am now in the process of doing a fresh install of the game, after removing my video card drivers, then reinstalling them.

 

Processor: AMD-FX8350

Video Card: ASUS Radeon R9 280 Direct CU Top Edition 3GB (using the latest beta drivers)

Memory: Ballistix Sport DDR3 16GB

 

As mentioned, downloading the game again, and will edit this again if the problem is resolved. Till then, please post any feedback or things that have worked for you. Thanks all!



#2
SpaceV3gan

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You've got much farther into the game than I have. I have barely got past the title screen for the last 4 hours. Normally my game freezes as soon as the title screen shows up or a few second after.



#3
Ragespy

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When it freezes, do you have to do a full restart as well?

 

I uninstalled and reinstalled it, and was able to play for about 3 hours, but then it completely froze midfight against some templars and I had to do a full restart.

 

/:



#4
sinadel

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At least you got to play a little i wish i could at least see what a character would look like if i were to create one, i cant even open the game.  its weird how this company does business, i gave them my money it would be nice if i could get the product i wanted.



#5
Ragespy

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:( Yeah, I'm really disappointed with this game. When it works for me, it plays great, but when I'm having to reboot my computer every few minutes, it's just not worth the hassle. I just tried again after restarting my computer, and it froze up again while fast traveling to a camp. Guess I'll just wait for the patch and see if that fixes the problem. I wasn't able to open the game earlier, a repair install fixed that problem, but the other issue is a whole different can of worms.

 

Have both of you tried to do a repair install?



#6
Ragespy

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Update: Freezing within 5 minutes of loading a save. Every time.

I cannot count how many times I've tried repair installs. I've already uninstalled my video card drivers once, and updated to the beta drivers, I'm not doing that again today. Tried running it as administrator. Nothing. Works.

It went from being a pain in the arse, to playable for a few hours, to being unplayable again.

Going to bed. Hopefully there is a patch when I wake up,

Good luck to those who are having trouble.

 

Edit: These are total freezes, to where alt+tab, alt+F4, or Alt+Ctrl+Delete do nothing, no crashes to desktop, nor any blue screens.



#7
happyfinesad

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Likewise, I'm having this problem. Complete freezes, system shuts down. No amount of repairing or fixing has remedied the situation.

 

i7 2600k

SLI 670 4gb

8gb ram

ssd



#8
b10d1v

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Similar on Nvidia the corrupt calls are dropping the power supply -hence the reboot.  I had to reconfigure power to track it down, as it was not thermal but transient. However, if you get to a point where you can see the corrupt directx errors and the artifacts -it appears as an overload of the driver.



#9
Ragespy

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On AMD I'm not even getting an artifacts or corrupt directx errors, it's just an instant freeze where nothing but a reboot of the computer works. /:



#10
Ragespy

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Update: Installed CCleaner, and Driver Sweeper to remove all sorts of unwanted/unneeded files, removed old drivers, and fixed registry, uninstalled all AMD drivers with Driver Sweeper, went to the AMD website and redownloaded the newest driver package, installed it, started up DA:I, after one battle, the game completely froze again. No CTD, no Blue Screens. I'm at my wits end.

 

I seriously thought that wiping all old drivers and fixing everything else would get this to work properly.

Dismayed that everything I've tried has ended in the same result. Game has been unplayable since release for me. Aside from the 3-4 hours I got lucky with.

 

Has anyone found something that works?

I've tried lowering my settings as well, to no avail.



#11
Guest_Hander Wayne_*

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Anyone tried to set CPU affinity for Dragon Age process to the first N - 1 cores? Does this solve the problem?



#12
Ms .45

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FWIW, I'm getting the same thing - works great for a while, then crashes like a crashing thing especially at transitions between scenes. Here are my system stats, which I realise are a little low: 

 

i5-2500 CPU @ 3.30Ghz

 

8Gb

 

AMD Radeon 6700 Series



#13
Nefi87

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I was able to create my character and then have one conversatrion with Cassandra. After that one big freeze. Can't get in game anymore, freezing even in settings! :/



#14
Ragespy

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After some testing (I ran a program to test heat, and fan RPMs) I noticed about a minute or two before the game locked up that my CPU temp was 58c, my GPU was 59c but my CPU Fan RPM's were hitting over 5400. I'm not sure if in the time I had tabbed back in and moved around for a minute or two (jumping, looting, etc) if the temps or RPM's jumped any higher.

 

I'd also read earlier that reseating the RAM might help, so I did that, then checked connections on everything and made sure everything was seated correctly.

 

Sadly I have to now report that all of my games that I've tried playing (Rift Online, Shadows of Mordor, Grim Dawn) since DA:I released are all doing this and they all worked fine until I tried playing Dragon Age: Inquisition. I'm at a complete loss on what's going on with my system.


Modifié par Ragespy, 20 novembre 2014 - 01:07 .


#15
Ragespy

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I was able to create my character and then have one conversatrion with Cassandra. After that one big freeze. Can't get in game anymore, freezing even in settings! :/

What are your system specs, Nefi?



#16
Nefi87

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Ah yeah, sorry - Intel Core 2 Quad Q6600 @2,4 GHz, 4 GB ram (not much, i know, but im playing at low settings) anyway, GeForce 650


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#17
shubnabub

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Okay, I had this problem and tried a couple things at once (science is weeping, I know). One of them...worked. I disabled AO, MSAA (just leaving FXAA on, looks fine) and I completely disabled all overlays from origin. I've been so happy it hasn't crashed I'm not yet willing to turn AO, or MSAA back on to see if that was it or the overlay.


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#18
Ragespy

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Ah, in that case, I will check it out, Shub, thanks for sharing your experiences.

Nefi, if you're able to play at low, that works, or even at low are you getting the hard freezes?

I'm going to try what Shub mentioned, though I'm not very optimistic, as my game freezes up when my CPU fan speed goes anywhere from 4700-5700 RPMs. CPU and GPU temps seem to be within safe parameters.

 

Edit: Yeah, none of that is helping me sadly. I'm beginning to think it's not the game anymore on my end. I do believe the game did something to my system however, because my computer ran fine in every game until I tried this one on the night of the 17th, now any graphics intensive game freezes the computer within minutes.

 

Time to take this machine in and get it looked at. I'm thinking something is wrong with my processor because the fan on it has never gotten that high until the last couple of nights. Wondering if the fan sensor is faulty, or if I need a new application of thermal paste, wipe off the old thermal paste and apply some new stuff, and possibly look into a CPU cooler instead of the stock fan. Ugh.


Modifié par Ragespy, 21 novembre 2014 - 03:22 .


#19
AussieWolf

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Ah, in that case, I will check it out, Shub, thanks for sharing your experiences.

Nefi, if you're able to play at low, that works, or even at low are you getting the hard freezes?

I'm going to try what Shub mentioned, though I'm not very optimistic, as my game freezes up when my CPU fan speed goes anywhere from 4700-5700 RPMs. CPU and GPU temps seem to be within safe parameters.

 

Edit: Yeah, none of that is helping me sadly. I'm beginning to think it's not the game anymore on my end. I do believe the game did something to my system however, because my computer ran fine in every game until I tried this one on the night of the 17th, now any graphics intensive game freezes the computer within minutes.

 

Time to take this machine in and get it looked at. I'm thinking something is wrong with my processor because the fan on it has never gotten that high until the last couple of nights. Wondering if the fan sensor is faulty, or if I need a new application of thermal paste, wipe off the old thermal paste and apply some new stuff, and possibly look into a CPU cooler instead of the stock fan. Ugh.

 

Yours sounds like the same problem i helped a mate trouble shoot, who actually had a recent gaming rig built last year that played everything at max other then DA: I. After tearing our hair out, much like yours i imagine, his symptoms were like yours, you would not believe the fix. After doing everything, i took a hunch and disabled his media player and the crashing stopped. I have no idea why but that's what fixed his. Thought ill share it.



#20
slayergrim

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I have hard freezes which have stopped. I had to delete or stop from start up ANY program that may interact with DA. I uninstalled some overclock software, stopped my razer game booster from starting up along with any other over lay. It worked!

#21
Ragespy

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Yours sounds like the same problem i helped a mate trouble shoot, who actually had a recent gaming rig built last year that played everything at max other then DA: I. After tearing our hair out, much like yours i imagine, his symptoms were like yours, you would not believe the fix. After doing everything, i took a hunch and disabled his media player and the crashing stopped. I have no idea why but that's what fixed his. Thought ill share it.

Which media player are you talking about Aussie? As I have actually not tried to disable any media players. Are you talking about windows media player?

 

Edit: Disabled windows media player, sadly that did not fix my problem. Thanks for sharing though. I'm pretty much trying whatever hunches come to mind. I think at this point it's more or less hardware related, and not something caused by some software already on the computer. /:



#22
Wompoo

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Although I am not getting any system locks or crashes... the game at login, game creation, load screen etc has an over the top cpu usage, the system temperature at the  menu screen is up to 12 degrees Celsius higher then in game (there is something wrong with its cpu optimisation) (the game's cpu usage is at times like a run away train and totally and out of control) When the game first boots and is sitting at the menu, cpu usage is 100 percent on a 4.4 gighertz  intel 4790k... Intel cpu optimisation or PC optimisation is poor. I would have it a guess many of these people are hard locking due to the games broken system usage (over heating). in game? smooth as silk on  ultra settings on an Nvidia GTX 970 with the latest drivers, yet at times for no reason at all the game will have huge prolonged cpu spikes monitoring system usage (disabled all non essential processes, shut down all background apps... no change).



#23
Sylvius the Mad

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I've also been getting system freezes, but mine have happened both in and out of the game. And they never happened before I installed those beta drivers.

#24
zMataxa

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I'm getting freezes as well.

My system meets recommended specs.

I was having problems in CC or during the first few minutes of the game.  Happened 5 times.

What seems to have helped was turning off Ambient Occlusion under graphics.

I made a whole new character and played a good ways in.

 

Now I am wondering if I'm having a new glitch.

Sort of spoiler in terms of where it's happening.

Spoiler


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#25
Ragespy

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I've also been getting system freezes, but mine have happened both in and out of the game. And they never happened before I installed those beta drivers.

I tried the beta drivers and they didn't seem to help, so I did a huge uninstall on all my video drivers and clean installed them figuring maybe the beta drivers screwed things up, you know? Sadly even the catalyst control manage and the drivers before the beta are giving me the same final result. Are you guys also having it in other games now? It sounds like you are, Sylvius.