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Keep won't recognize that my Origin and PSN accounts are linked


2 réponses à ce sujet

#1
Rozberry

Rozberry
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  • 6 messages

Ok, I log into Origin on the website and it shows my PSN account is linked. I log into the Keep and it says I don't have a PSN account. I log in on my game and I can't import my Keep states. Anyone else have this issue, or know how to fix it?



#2
ziux

ziux
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  • 1 messages

i am having this issue too. both my keep and psn are linked, however, when i go to the game it doesn't recognize it. it tells me to log in, even though i'm logged in, in both (computer and psn), and if i write my username it tells me that i can't use it cause it has already been taken. i'm sooooo mad right now, i was so exited and now i can't play because of something so damn stupid...

 

in fact, it tells me that the only platform its connected to, is pc and not ps4. if i did something wrong while creating my account, some help would be really appreciated. i already checked to see if my email was written correctly on both, and they are  



#3
Renata

Renata
  • BioWare Employees
  • 364 messages

You may need to contact an EA representative to get this sorted - help.ea.com

or call the North American hotline -  1-866-543-5435