I keep trying to access the dragon age keep, only for my browser to time out and say it is unavailable. I had already saved a world state, but due to my xbox live account apparently being tied to a seperate account I was going to send it to that account. Now I can't even access the site, let alone log in and try to send the world state. I have tried Chrome, Firefox, and IE; all have been cleared of browser history and cookies, I have restarted my computer, and I can't for the life of me figure this out as apparently other people are still accessing the site.
Dragon Age Keep website not available
Débuté par
Ghost1800
, nov. 19 2014 02:55
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#2
Posté 19 novembre 2014 - 03:02
katerinafm
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Maybe the servers were overloaded? I can access it :/
#3
Posté 19 novembre 2014 - 03:28
Ghost1800
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Well at least that narrows it down to my end... if only I could figure out how.
#4
Posté 19 novembre 2014 - 03:55
Renata
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- BioWare Employees
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- 364 messages
Hey there, are you still having issues accessing the site? What happens when you visit the Keep?
Also, does visiting this link (dragonagekeep.com/logout) work for you?
- rak72 aime ceci
#5
Posté 19 novembre 2014 - 04:00
Ghost1800
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Initially it gave me an error where the page could not be found with an option to try to load it again.
For a couple minutes just recently I could get to the login screen, but that's as far as I got before it started to go to a blank screen.
Now I just get a blank page with the page endlessly trying to load...
Edit: When I enter the url: dragonagekeep.com/logout it will refresh for a second and I can get back to the login screen, but that is as far as I get.
Edit 2: I managed to log in this time for a brief half minute... I have a sneaking suspicion that either my network isn't configured right or there are a lot more people wanting to play this game in my area than I would have thought...
#6
Posté 19 novembre 2014 - 04:36
Renata
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- BioWare Employees
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- 364 messages
Hmm, and you're able to see/access other sites just fine?
#7
Posté 19 novembre 2014 - 04:40
Ghost1800
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Yes, I was able to log in to any other EA/Origin run site/application during the entire process.
I think it was simply a traffic issue though as after 2300 local time I could log in and access everything just fine without any further changes. Thanks for the prompt responses though! Got everything I needed loaded up and now I just have to play through the prologue again.
