My origin account is linked to the same email as my psn. I've created and successfully exported my custom worldstate from the keep. When I start a new game, every time I initiate character creation, the only available option is default world state. I really would rather wait until I get it to import before I start playing, but it's so disheartening to keep failing over and over. I have been trying for hours. Has anyone had the same problem? Can anyone tell me what I am doing wrong? Thank you
World State not importing
Débuté par
zbombie
, nov. 19 2014 04:31
#1
Posté 19 novembre 2014 - 04:31
zbombie
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- CreepingShadow et AmethystPhoenix aiment ceci
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#2
Posté 19 novembre 2014 - 04:38
Renata
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- BioWare Employees
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Have you checked out our exporting guide? (Especially the 'Setup' and 'Troubleshooting' sections). This may help: http://forum.bioware...to-inquisition/
#3
Posté 19 novembre 2014 - 04:53
Renata
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- BioWare Employees
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Are you connected to Origin in the game? You can hit the triangle button to log in. Some users have also had luck restarting their consoles - let us know if this works.
#4
Posté 19 novembre 2014 - 05:00
Renata
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- BioWare Employees
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- 364 messages
Try exporting a different world state, and see if that works. If it does, you can try the one you originally wanted.
#5
Posté 19 novembre 2014 - 05:20
Renata
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Hmm, it is odd. In the account check portion of the Keep (right after login), it shows your personas and the platforms they're on. Is there one listed for PS?
#6
Posté 19 novembre 2014 - 05:26
Renata
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- BioWare Employees
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Are you sure you linked your Origin account correctly/to the right PS account? I recommend checking out these resources:
http://help.ea.com/c...ic-screen-name/
http://help.ea.com/c...-if-its-linked/
http://help.ea.com/e...origin-account/
If those don't help, you may need to contact an EA representative at help.ea.com. You can also try re-starting or re-installing Origin to see if that makes a difference.
#7
Posté 21 novembre 2014 - 02:04
Renata
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- BioWare Employees
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- 364 messages
I have a similar issue. The Keep still says I'm a PC player even though my EA, PSN and BSN all have the same email. I can't import any world state, it only offers the default even though I'm connected to the servers. I've tried several things to fix this and am completely at a loss now. How can I change my persona to PS?
Even if your emails are the same, you may still have to follow the steps to link personas from the help pages that were posted above.
