Aller au contenu

Photo

DA:I shuts down computer


  • Ce sujet est fermé Ce sujet est fermé
18 réponses à ce sujet

#1
Scelous

Scelous
  • Members
  • 93 messages

So I've been clocking in some hours into DA:I, and about every 30 minutes to an hour, the game freezes up, the screen goes black, there are some digital sputtering sounds, and then my computer reboots.  It also happens for certain rift battles, guaranteed every time, thus making it impossible for me to close some rifts.

 

It's pissing me off, sure, but I'm more surprised that I haven't found any mention of this problem.  Is no one else having this?



#2
Zorpen

Zorpen
  • Members
  • 204 messages

Check your GPU/CPU/MB temperature. It looks like fail safe.


  • Fredvdp aime ceci

#3
Semipro

Semipro
  • Members
  • 209 messages

That sounds like a power supply voltage deficiency.

 

If your PSU is delivering irregular voltage on the "12 volt rail" (I have no idea what that means but its what I was told when I saw similar issues to this) that powers your video card, these odd glitchy total hard crash fails are relatively common, or at least thats what I was told when I had this stuff happen to me a couple of years ago.

 

Its apparently not uncommon for PSU's to degrade over time, so if you've had the same power supply for a fairly long time, it can start delivering deficient voltage eventually due to the heavy demands that modern GPU's put on power supplies.


  • BioBrainX aime ceci

#4
Grieving Natashina

Grieving Natashina
  • Members
  • 14 554 messages

Specs?



#5
slayergrim

slayergrim
  • Members
  • 106 messages
My game would not work until I uninstalled intel turbo booster and razor game booster. Just a FYI about possible conflicts between these programs.

#6
Sartoz

Sartoz
  • Members
  • 4 533 messages

Check your GPU/CPU/MB temperature. It looks like fail safe.

Oh, yes.... Temps go way up. All six of my cores are running...  I make sure my ambient room temperature is at 20C or less.



#7
Sartoz

Sartoz
  • Members
  • 4 533 messages

That sounds like a power supply voltage deficiency.

 

If your PSU is delivering irregular voltage on the "12 volt rail" (I have no idea what that means but its what I was told when I saw similar issues to this) that powers your video card, these odd glitchy total hard crash fails are relatively common, or at least thats what I was told when I had this stuff happen to me a couple of years ago.

 

Its apparently not uncommon for PSU's to degrade over time, so if you've had the same power supply for a fairly long time, it can start delivering deficient voltage eventually due to the heavy demands that modern GPU's put on power supplies.

YEP.. truth... the games pushes the resource envelope...



#8
Scelous

Scelous
  • Members
  • 93 messages

Thanks much for the replies, everybody.  It's given me something to think about.  I'm taking a look at my PSU and my temps.  I'm confused, because Assassin's Creed Unity has much more demanding requirements, and it runs fine.  Far Cry 4 also runs fine.

 

I don't know.  It does seem like no one else is having this issue, however, so it must be my hardware.  I'm going to try to figure something out.

 

Thanks again for the responses.  It may have led me in the right direction.



#9
Gairnulf

Gairnulf
  • Members
  • 115 messages

Here is something you can use to measure your temperatures: http://www.cpuid.com.../hwmonitor.html



#10
Lady Luminous

Lady Luminous
  • Members
  • 16 583 messages

Oh, yes.... Temps go way up. All six of my cores are running...  I make sure my ambient room temperature is at 20C or less.

 

Same, and I have a cooling pad running full power. I'm on a dual core with hyperthreading though. I'm amazed I haven't exploded my laptop yet!



#11
Scelous

Scelous
  • Members
  • 93 messages

Well, I installed a different power supply for my computer, updated the motherboard's BIOS, and installed the temperature monitor.  All my CPU cores and my GPU are running at nominal temperature before my computer shuts down.

 

I am beginning to think it's DA:I, again, since no other game has this problem no matter how resource demanding they are.



#12
Scelous

Scelous
  • Members
  • 93 messages

Update (especially for those who might have the problem in the future): I turned all my graphics settings to low or off, the lowest settings possible.  The rift that would ALWAYS shut off my computer, ten times out of ten, didn't this time.  So it's a graphical issue, I assume.



#13
Jola

Jola
  • Members
  • 1 messages

I have been playing for many many hours now and suddenly today i got the same problems. My computer completly shut down and emmediatly started back up. It always happened at the exact same spot. After meeting the divine in the fade and collecting the memories. After collecting the last memory a cutscene would start and my computer shut off. Tried it several times and the same thing happened.

 

My solution was to lower the graphics and resolution to the lowest possible setting and then playing through the cutscene where it crashed and then just restoring my settings afterwards.



#14
MelissaGT

MelissaGT
  • Members
  • 3 408 messages

I don't see how this could be a game issue - this sounds completely hardware-related. It really sounds like there's something not quite right going on with the voltage between your GPU and PSU. One spot that has specific graphical requirements is causing the problem. Other games may work fine (as stated above), but it could just be how the graphical elements in this game make your hardware work together, which brings the problem to the forefront. If it is hardware failure, other games may start to cause problems too. Systems react differenty to different games. For example, some games create more coil whine with my GPU/PSU than others. My PSU sounds like it's singing an opera when I play Guild Wars 2, but it's silent with Dragon Age Inquisition, even though DA is more graphically intensive.

 

I would try this monitoring software - http://www.guru3d.co...ags/hwinfo.html

 

It will allow you to create log files so you can see over time what your temps and voltages are doing for everything. That way, when your PC shuts down, you can see what things looked like when that happened.

 

I'd also check your reliability monitor to see if there are any errors popping in there when the computer shuts down. 



#15
Sylvius the Mad

Sylvius the Mad
  • Members
  • 24 112 messages
I was reading hardware reviews recently, and a bunch of customers were complaining that a particular video card was bad because it caused hardware failures and random shutdowns.

But none of them had read the power requirements (which were extremely high), and as such their GPUs were shutting down because they couldn't get enough power.

The OP's problem is probably temperature related, but there might be a power deficiency, ot he might have some bad VRAM.

#16
Gerula81

Gerula81
  • Members
  • 27 messages

So I've been clocking in some hours into DA:I, and about every 30 minutes to an hour, the game freezes up, the screen goes black, there are some digital sputtering sounds, and then my computer reboots.  It also happens for certain rift battles, guaranteed every time, thus making it impossible for me to close some rifts.

 

It's pissing me off, sure, but I'm more surprised that I haven't found any mention of this problem.  Is no one else having this?

 

It happened to me to so here is what worked for me:

 

Type eventvwr in cmd and check the last critical event. If it's error 41 you need a new PSU, that was may case too (changed from 500W to 700W to be sure). If you have an Nvidia card and Geforce Experience installed you might want to disable the NVstreaming service used for shadowplay, it's super buggy. Please consider downloading either Afterburner or Nvidia inspector to set your coolers to 100%, it's noisy but it worked wonders on my previous cards.

 

Otherwise the optimization of this lousy console port of a game is just amateurish to say the least.



#17
AlanC9

AlanC9
  • Members
  • 35 755 messages

Well, I installed a different power supply for my computer, updated the motherboard's BIOS, and installed the temperature monitor.  All my CPU cores and my GPU are running at nominal temperature before my computer shuts down.
 
I am beginning to think it's DA:I, again, since no other game has this problem no matter how resource demanding they are.


Easy enough to settle that. What are the specs on your new PSU, and what components are you trying to drive with it?

#18
Sartoz

Sartoz
  • Members
  • 4 533 messages

So I've been clocking in some hours into DA:I, and about every 30 minutes to an hour, the game freezes up, the screen goes black, there are some digital sputtering sounds, and then my computer reboots.  It also happens for certain rift battles, guaranteed every time, thus making it impossible for me to close some rifts.

 

It's pissing me off, sure, but I'm more surprised that I haven't found any mention of this problem.  Is no one else having this?

 

So I've been clocking in some hours into DA:I, and about every 30 minutes to an hour, the game freezes up, the screen goes black, there are some digital sputtering sounds, and then my computer reboots.  It also happens for certain rift battles, guaranteed every time, thus making it impossible for me to close some rifts.

 

It's pissing me off, sure, but I'm more surprised that I haven't found any mention of this problem.  Is no one else having this?

You can try this if you have a PC.

http://forum.bioware...ncerns/page-341



#19
ya_yulka

ya_yulka
  • Members
  • 11 messages

The Bioware just need to optimize the game for dual core processors.There are a lot of people with dual core computers.The company will just lose the half of a market. It is sad that my computer IS for this game exept of processor. It is also interesting that Skyrim, the game with very beautiful graphics goes on ultra and that means that it is optimized very well. May be if Bioware at least tried hard to optimize this game then I could play it on low - medium at least.

 

The point is that the game goes on dual core computers but very very very slowly, just freezes a lot. And the problem is DENUVO.

It is useless, it has been already cracked. It overloads processor only. Honestly there is a dual core fix for this game in the internet.

But can`t developers make is speсially and qualitatively for users.

 

So if Bioware will make a patch for dual core, they can`t even imagine how many people will be greatfull to them and how much money they will pay for this game.