Guys, I bought pre order about 6 months ago because I want to see how the story follows, just like I did with ME3.
I'm also disappointed with PC controls when compared to previous Dragon Ages as anybody else, but what I'm doing different, which is not different at all when you play a new game: I'm trying to adapt myself to the game controls. It surely would change from DA to another, of course there are control bugs too, but I learned to improve it, without resorting to joystick (I tried but eeeeew), "how" you ask?
Using the F key for looting reduced my clicking a lot, using the G key for auto walk may help, after all no open world game has click and go function as I recall.
Enabling autocenter camera on options improved a bit the experience, I was tired of hold RMB to look around.
Something confuses me, on DAO and DA2 when you pause it already goes into tactical mode, why did you split them?
Anyway, I'm not going to ask for refund, the game has a good crafting system (reminds me Dead Space 3 btw), gorgeous graphics, a lot to explore, tons of things to do, just wait a little more and have more fun, if you complain about this game controls, try the 1st Witcher, even on enhanced it was bad and never improved enough IMHO.
Look for alternative people, don't lose the fun!