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The reality about BioWare and these PC controls


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#126
primarchone

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I'll keep saying it in the hopes that someone will listen lol. The 24 hour thing on returns isnt the only way to get a refund. Just do a support chat through EA support and they will refund your money. I got mine yesterday. 

 

That being said i'f they simply patch the game and allow every action to be a bind-able key and allow the mouse buttons to be bound I'll buy the game again. They just haven't provided even the most BASIC ability to map controls yet. The devs should really be embarrassed about the product they released on PC. 

Hi!

 

Out of curiosity, what should my "complaint" be if I take this route? My 24hr window passed. I haven't played more tha 6 hours of the game since I consider the PC KBM unplayable.

 

I would think they could just say "24hr" period has passed, so a suggested "plan of attack" on layout the points for a refund would be useful.

 

Primarchone



#127
Aisynia

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Yeah I had to switch to a controller. That's pretty bad. I would like to play the game like I play Origins but as it stands, that isn't a thing.



#128
SpartanMk

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Why would I ask for a refund? The game is fantastic on PC, regardless of things they could have done better.



#129
Brogan

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I keep forgetting to bring up another flaw in the design of the controls. When using a M/KB you can use the scroll wheel to zoom out. When you plug in a 360 controller you cant zoom out anymore lol. There isn't a button or button combination assigned to do that task.


Ugh.. That's horrible. In fact, that was one of my initial impressions of the first month or so of console gameplay videos they released. It was locked at a 3rd person camera, and was whipping back and forth like crazy.

Why anyone would want to play that way is beyond me.

#130
biain

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Hi!

Out of curiosity, what should my "complaint" be if I take this route? My 24hr window passed. I haven't played more tha 6 hours of the game since I consider the PC KBM unplayable.

I would think they could just say "24hr" period has passed, so a suggested "plan of attack" on layout the points for a refund would be useful.

Primarchone


Explain that the gameplay and control issues weren't immediately obvious and thus you didn't isentiy them within the window. It's the truth and EA will refund you if you explain this to them.

I just did this a few hours ago via chat. Had to speak with a floor supervisor but it was eventually done. Be polite, detailed, and persistent.

#131
abearzi

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I've played over 60 hours so far.

No problems with the controls at all. Same thing as with dark souls 1+2, controls were fine. 

Clearly a L2P issue.

Edit: And yes on PC

No one cares that you're doing fine in combat on casual. Go troll somewhere else.



#132
otis0310

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Unfortunately I bought my copy at EB games, they are not as forgiving that way.



#133
HerrComrade

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I've played over 60 hours so far.

No problems with the controls at all. Same thing as with dark souls 1+2, controls were fine. 

Clearly a L2P issue.

Edit: And yes on PC

 

The controls were so fine that when I asked the (very helpful and friendly, I have to say) community about anything I should know going in, the first thing I was told unanimously was to get DSMfix so it would be playable on PC.

 

Here's the problem with comparing Dark Souls and DA:I though - Dark Souls was not released on PC initially. The port came much later, and while the controls were funky, that is because the game was designed as a console game, with console controls in mind, to be intuitive and responsive for console controllers. If you told someone to buy a wireless keyboard and mouse so they could play StarCraft on their Genesis you'd get a slap in the face, and rightly so, because it was designed with PC controls in mind.

 

When Bioware said "We are developing this with the PC in mind" it really does take a whole lot of people by complete surprise that they did not in fact put any consideration into fundamental PC control design. Menus that are clunky to use with a KBM because they are streamlined for a controller are not suddenly PC intuitive just because it runs on windows.

 

I like the game enough I am going to keep playing, but it's, well, shameful not simply to release a game on the PC when it's basically just a port, but to do so a brief time after the console release in order to allow the positive reviews to be racked up. That cannot have been a happy accident on their part, and it is sheer laziness; if they had released it a year later? Yes, we could talk Dark Souls. As it is now, they released it claiming it was developed for the PC, when clearly it was not, and their marketing behaviors insinuate that they were well aware of that.


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#134
Reverend1313

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Hi!

 

Out of curiosity, what should my "complaint" be if I take this route? My 24hr window passed. I haven't played more tha 6 hours of the game since I consider the PC KBM unplayable.

 

I would think they could just say "24hr" period has passed, so a suggested "plan of attack" on layout the points for a refund would be useful.

 

Primarchone

Primachone, 

 

it wasn't difficult at all. I literally said "I want a refund, the game is not playable with a keyboard and mouse. You cannot bind the side mouse buttons and there are a ton of actions that cannot be re-bound at all such as LMB and RMB". 

 

A few security questions later I had my refund confirmation email from Origin. 

 

As others have said if you can have fun with the game by all means stick it out and wait for a patch. I however felt that Bioware and EA don't deserve my money and I have that right as a consumer. Hopefully more people with take a stand like this and make Devs and Publishers like this feel it where it counts,...$$$$$


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#135
octavian1127

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Haven't had any issues with KBM controls at all. I can damn near play with one hand (outside difficult fights), leaving me free to eat/smoke/drink beer while playing.



#136
TobyJake

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Options...

a..z + 0..9 + F keys * CTRL, ALT and shift.

And Mouse buttons.

 

Look at key bind list. Game is half done



#137
primarchone

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Explain that the gameplay and control issues weren't immediately obvious and thus you didn't isentiy them within the window. It's the truth and EA will refund you if you explain this to them.

I just did this a few hours ago via chat. Had to speak with a floor supervisor but it was eventually done. Be polite, detailed, and persistent.

Hi!

 

Thanks, I will give it a try. :)

 

Primarchone



#138
AsianSweetie95

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I agree, think it through: you will be punishing yourself by declining to play this game

im not even declining to play the game.....I CANT play it. It keeps bugging me out and I can't even get to the story. So the game is just sitting there on my PC and is totally unplayable... I'm going to have to get a refund unless they release a patch fixing these issues SOON. Like give us a date already instead of just saying a patch will be released soon. Soon could be two months from now



#139
primarchone

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Primachone, 

 

it wasn't difficult at all. I literally said "I want a refund, the game is not playable with a keyboard and mouse. You cannot bind the side mouse buttons and there are a ton of actions that cannot be re-bound at all such as LMB and RMB". 

 

A few security questions later I had my refund confirmation email from Origin. 

 

As others have said if you can have fun with the game by all means stick it out and wait for a patch. I however felt that Bioware and EA don't deserve my money and I have that right as a consumer. Hopefully more people with take a stand like this and make Devs and Publishers like this feel it where it counts,...$$$$$

Hi!
 

I got my refund, oh yeah!

 

My humble and profuse thanks for both of you pointing this out. I was really angry I had got taken for a ride (I pre-ordered the deluxe version on PC). Now I feel much, MUCH better.

 

I will pass this forward, this I have seen some posters say the same thing as I, that they had missed the window.

 

There is no need to give them any money for such a shoddy PC port.

 

Once more my thanks to you and biain!!

 

Primarchone


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#140
AsianSweetie95

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Hi!
 

I got my refund, oh yeah!

 

My humble and profuse thanks for both of you pointing this out. I was really angry I had got taken for a ride (I pre-ordered the deluxe version on PC). Now I feel much, MUCH better.

 

I will pass this forward, this I have seen some posters say the same thing as I, that they had missed the window.

 

There is no need to give them any money for such a shoddy PC port.

 

Once more my thanks to you and biain!!

 

Primarchone

 

How did u contact the support because I tried getting my refund and it's not letting me. Ive already passed the 24 hour and the 7 day period but would like to get my refund because the game won't even play for me. 



#141
LunaticAsylumLA

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Games should be made for PCs and ported poorly onto consoles.


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#142
Reverend1313

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How did u contact the support because I tried getting my refund and it's not letting me. Ive already passed the 24 hour and the 7 day period but would like to get my refund because the game won't even play for me. 

You need to go to the EA Support website http://help.ea.com/e...egory=demo-betaand open a support chat with EA. Explain that the game is not playable or configurable with a mouse and keyboard and they will refund your money. 



#143
ShinsFortress

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Well done people.  Vote with our wallets!


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#144
Team Value

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Aside from the lack of any ability to walk (which is essential for me) and the way the hold position command doesn't stick (which is how I control characters in the previous DA games), I don't have much problem with the PC controls.

 

Like it or not this is a cross-platform game; expecting a completely PC-centric UI is unlikely to happen. I would say the UI we got was a pretty good compromise.



#145
otis0310

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Aside from the lack of any ability to walk (which is essential for me) and the way the hold position command doesn't stick (which is how I control characters in the previous DA games), I don't have much problem with the PC controls.

 

Like it or not this is a cross-platform game; expecting a completely PC-centric UI is unlikely to happen. I would say the UI we got was a pretty good compromise.

 

 

Acutally it is entirly possible to have a Pc-centric UI.  They basically make two UIs, one for the consoles, one for the PC version.  It would take a bit more effort but there are other companies that do that.



#146
Team Value

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Acutally it is entirly possible to have a Pc-centric UI.  They basically make two UIs, one for the consoles, one for the PC version.  It would take a bit more effort but there are other companies that do that.

 

I know it can be done; anything can be done. I said it's unlikely to happen.

 

But on that point: the PC UI of DA:I is actually quite different from the controller UI. It has a clickable toolbar instead of the circular potion/command menu controllers use. It has a vertical main menu instead of the circular menu that controllers use. Also, everything is mouse driven and there are tool tips. Other than the font being smaller so more items can be shown at once, I don't see how much more people could reasonably expect.

 

That being said, I'm not excusing Bioware for obvious oversights like the lack of any ability to walk, not being able to bind mouse buttons, etc. I'm just saying that--overall--I think they made a legitimate effort to provide a decent UI for mouse/keyboard users.



#147
Ieolus

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Acutally it is entirly possible to have a Pc-centric UI.  They basically make two UIs, one for the consoles, one for the PC version.  It would take a bit more effort but there are other companies that do that.

Uhhmm... that is exactly what was promised to us.


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#148
day83

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You could just rebind the controls,,,,  the default settings are horribly awkward, but I haven't had much of an issue once I adjusted them.  



#149
Reverend1313

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You could just rebind the controls,,,,  the default settings are horribly awkward, but I haven't had much of an issue once I adjusted them.  

Oh wait....thats right YOU CANNOT re-bind them lol. That is one of the big issues. The game is straight out of 1995 and it doesnt even recognize the side buttons on a mouse. You cant rebind basic things like walk (doesn't exist in the M/KB setup), cant rebind LMB or RMB lol..

 

Just to show you how the lack attention to detail as far as controls goes....with KB/M you use the scroll wheel to zoom out but when you plug a controller in you can no longer zoom out lol. 

 

These are just a few of control related things that bug me personally. Its just laughable. 


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#150
Shelled

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After playing the multiplayer, I think the controls got completely shafted purely for the purpose of functional multiplayer, which is such a shame if its true but it really does feel that way to me after I played the multiplayer.
 

..and the multiplayer mode is even worse and more pointless than the mass effect 3 multiplayer lol. No, seriously. It's completely pointless and meaningless and doesn't even have anything to do with your single player character at all, you actually need to make a new "mp" character for it. /facepalm.

Just... Wow bioware. These people are horrible game designers. It needs to be said.

Everything in this game feels completely rushed and inadequate. Everything.