Hey Allan,
I just wanted to point out that I think everyone at Bioware did a very good job with DA:I, specially considering how disappointing the last one was (Reuse of the same dungeons, little to no exploration, uggly textures).
In that respect Inquisition is definitly a very good new installement in the franchise.
However, like many PC gamers here, I am baffled that no one at BW (you included appearently) noticed the poor controls and UI for the PC version. Considering that no stream was ever done on PC, I find it hard to believe that no one knew about this at BW. Surely feels like you guys knew about it and hoped that PC gamers would just "roll with it". But hey... I will give you guys the benefit of the doubt.
I havn't asked for a refund as I trully love the new direction inquisition is taking (though the story kind feels a bit underwelming compared to Origins so far) but Allan... I work 10.... sometimes 12 hours a day. When i go back home, I want to relax and just enjoy a game... So far... I just can't enjoy inquisition properly. Everytime I start playing, I feel like i am "fighting" with the controls to get my characters to do what I want them to do. It's frustrating, it tires me... I quit playing after an hour max (at this rate i won't finish the game untill next summer).
I tried to adapt to them, but i just can't. The UI, character responsivness, controlls clearly screams : "Plug your Xbox controller to enjoy the game properly" (Don't mind if the game works great with controller, but it feels like it's the way the game is meant to be played... Which is kinda troubling). On a keyboard/Mouse it just doesn't work properly. We wouldn't be talking about a patch if it was, let's be honest.
DA:O had it's own bag of issues, but damn did this game worked perfectly on PC. I replayed it 9 freaking times. Never get tired of it. Origins is HARD, but in a fair and challenging way. Inquisition, it's just frustrating.
DA;I as it stands now, i don't think i will be able to actually finish the game. It's just too painfull to play for me just because of the poorly optimized controlls and UI on PC. I guess i could purchase an Xbox controller, but sorry... If i wanted a console, i would buy a console.
The reason why PC gamers love PC games above all is not only because of the fact that they can get the better graphics that their beast can muster. More importantly, they want tight, precise controls. There is a reason why E-sport is usually around PC games rather than console games (Fighting games aside).
When the simple act of looking around to enjoy the scenery is a struggle on PC, than I am sorry but your PC port has a serious problem. (I mean the fact that i have to old down the mouse button to change the view angle, and even if i do it kinda feels slow regarless of how i configure the cam speed)
I know you guys said that you are working on it, but please take the PC gaming community more seriously in the futur. Consoles are a big market, we get it! And by all means, i am VERY glad that more gamers get to experience your beautifull games. But please... Not at the detriment of PC gamers.
Ubisoft has been neglecting their PC port games lately and look how critisized they are today. Don't follow their path please.
I am still looking forward for futur games from BW, but mark my words.. I will not pre-order from you guys again unless I am sure that you tune your PC ports correctly.
On that note, i hope your guys will be able to atleast give us an ETA on the patches soon. Untill then, i will put the game on cryo. And sadly i can't recommend it to my friends (Though i will to those who can play it on next gen consoles). So please, do fix this...
Regards and best wishes,
John