There were a few responses from Alan Schumacher (who worked in the QA department) but only on November 26th. After that - nothing.
No response or anything from someone who actually programmed the game or was in charge of the game. They don't care about us PC customers and fans. They don't care about our feedback, at least not if it's critical or negative. You remember that pathetic video in which they published "gamer feedback" which was 100% positive and brownnosing? That's how they want us to be. Eat or die.
You know, I think they probably do care, though some more than others. Bioware folks seem like nice people. I mean, I wouldn't buy a used car from Mike or Mark but they seem like nice enough people on the whole. The real problem I feel is their corporate structure and association with EA which prevents them from genuinely engaging with their upset customers (and criticism generally) in a manner they might like to. They are probably under great pressure, whether implicit or overt, to either conform to a corporate 'sweep it under the rug' policy of PR spin or risk losing their jobs. Not that I condone this sort of capitulation of individual integrity, I would personally rather resign (though this is obviously easier said than done when not in someone else's shoes). I find it truly sad seeing them resorting to such laughable responses as 'there is a mouse keyboard interface', and suspect that at certain quiet times of reflection they would look themselves in the mirror, so to speak, and fervently wish they hadn't felt the need to say such things.
At least I hope so.




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