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PC Community Concerns


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#876
MsDirewolf

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With the release of Dragon Age: Inquisition, we've been hearing a number of concerns from members of our PC community, including:

 

  • Driver support
  • Hitching and frame rate issues in cutscenes
  • Feedback on keyboard and mouse controls
  • General user interface optimizations for PC

 

We've been following these issues closely and are looking into them.

 

Player experience is a top priority for us. Our goal is to address as many of these as possible in our upcoming patches, including some in our next patch, which is underway. We’ll release further details in the coming days and will continue to monitor your concerns.

 

Your feedback is important to us, and we appreciate your contribution to making Dragon Age: Inquisition a better overall experience.

 

 

UPDATE:

 

If you are having DirectX issues and you have an AMD Radeon graphics card, please update to the AMD Catalyst 14.11.2 beta driver.

 

We are aware of issues with certain NVidia graphic cards and we are working with NVIDIA for a solution.

 

We hear your pain PC players.... really? Do you? Then FIX it....for freeking sakes...OR put off deadline for returns.......... this is bad....


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#877
LemonsMcLemon

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Just fix the ****** tactics system.


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#878
Deathpulse

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Ea is ****** joke, its BF4 all over again, unfinished unplayable game...well ****** done u got my money for the last time 



#879
Melcolloien

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I keep coming back to this in hopes that Bioware will read, take what we say under some serious consideration and actually answer us.
I am about to head for Orlais, cannot play as many hours straight as I would want because of the controls, I have a wrist injury and myalgia so my wrist and my shoulders are basically screaming after about 2 hours.

 

I am enjoying the game so far, but I am not hooked on it..not like with the others. I believe I would have been if it wasn't so painful to play, and I mean painful for both body and mind.

 

1. Still, tactics! They are useless! And they were so great in Origins. It blew my mind to be able to make my companions behave like they had a mind of their own...I would spend HOURS setting them. Please Bioware, bring that back!!

 

2. Once again, PC controls! let us be able to turn the camera with the mouse and let us click on the ground even if we are not in tactical camera!

 

3. I have gotten fairly used to pressing alt (that's where I mapped it) and search an area, but I wish I could just click on what I find to loot it.

 

4. That god awful achievement noise! I am a self preclaimed achievment wh*re, I will do anything to get them all. But with this? It's just a bother, no joy at all.

 

5. The UI...meh, it's not good, it's a little insulting but in my opinion not the worst thing. I really don't like it, but it's not a gamebreaker for me even though I know it's for a lot of other so you guys should really look into it.
 

 

And this is totally off topic and there are so many other threads about it, but the hair! Oh god the hair! Why SO many bald styles and so few shoulder lenght. Couldn't you at least have kept the old ones? There are 4 hairstyles I like at all for a female...It's insulting when the rest of the character creatior is so wonderful and versitile.

 

And Bioware...answer us, seriously. Most people are upset because we really love the Dragon Age Franchise, we want more games! But at this rate, if you even make Dragon Age 4 I'm not sure people will buy it...So talk to us!

 

Oh, and I had to add; the minimap...it's borderline useless. Can we please se some of the surrondings in it? It sucks to constantly have to bring upp the big map just to realise that I have to turn around..


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#880
Pen-N-Paper

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I think spamming low user scores at Metacritic would work better than Facebook.

I think watching the stock tank 10% on Monday (below $40) and then plummet another 20% (below October's rate - a correction for the poor launch response to DA3) by Friday would be more effective. Especially if the executive management of Bioware Division expected freefall by the following Monday and sudden unemployment. It might even trigger another official post of smoke by Darrah.

 

Not sure Metacritic even compares against that kind of feedback. Happy WotC Christmas Bioware.

 

Facebook will give your comments greater traction. You will end up in feeds that will spark conversation, and will travels lots farther and faster than a post in a forum where I have seen posts disappear (in the last week). That won't happen on Facebook or Twitter because it is "public territory." And those are just the immediate highlights of a Facebook campaign.

 

Truth? Everyone's complaint here has the same effect on the Bioware circled wagons as a group of Jehovah's Witnesses trying to shout down The Pope at Vatican Square. Sorry but who are the savages again?  Sun Tzu: pick your battleground.

 

Bah. This is obvious.

 

i find it funny that the topic is PC community concerns and there is only one misely, non informative post of we hear your concerns and nothing else

no more posts from the developers or community managers about how they're addressing the concerns or what steps they are taking or even when a patch might be coming, only that we know that a patch is coming; hell it could came next week or next year we don't know.

 

you think would the developers or community manager would actually engage with the community but nothing, not even in the other topics of other subboards of inquisiton-there is nothing, not even in feedback subboard topic posts

 

and most of the post in this topic are just from members about whats wrong and what they want fixed

 

now that the game is out you think there would be more communication from the developer or if they are not available from the CMs

to address feedback and concerns and what they are doing to fix bugs and stuff but no

might as well be commuicating with a brick wall

Precisely. This forum, as a forum, is dead. Time for Caesar to cross the Rubicon. The die are cast.

 

How is it a massive **** up? Im sorry but bar the UI (which is debatable on preference), TacCam and mouse controls, everything seems to work fine. Yeah there's a few bug but all in all theres less bugs than any Bethesda game and everyone seems to suck them off for a new Skyrim (which had HORRIBLE controls and UI until after a few patches)

Seriously?

You're reading page 36 of this complaint topic (not to mention the complaints firing up all over these forums) and you do not see the villagers holding torches surrounding the castle? People are upset, rightly so, and you're telling them it could be worse? What is next: strike up the band?

 

What kind of a social/community media manager were you, to lack a basic empathic response?

 

This sort of thing can, and will, negatively impact on stock price if institutional investors read the kind of complaints I have just on Bioware's own forums. Public address forums like Twitter and Facebook are the places to go for that kind of pressure. You do not even have to "like" to people to understand where the emotions so often expressed here, if sustained, will push the company's valuation of the division. So I ask you, perhaps rhetorically, wearing your social media manager hat: seriously?


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#881
Pen-N-Paper

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I keep coming back to this in hopes that Bioware will read, take what we say under some serious consideration and actually answer us.
I am about to head for Orlais, cannot play as many hours straight as I would want because of the controls, I have a wrist injury and myalgia so my wrist and my shoulders are basically screaming after about 2 hours.

 

I am enjoying the game so far, but I am not hooked on it..not like with the others. I believe I would have been if it wasn't so painful to play, and I mean painful for both body and mind.

 

didn't you hear gaming it's about fun any more /s

I am indeed hearing it loud and clear.


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#882
endartol

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If you so believe in social media as being a better option then this, then why exactly are you not making a FB group for the people here to join and spread it around?



#883
Brogan

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... Having to save every 2 minutes just to be on the save side is a huge immersion killer.


Having to hit Q every 2 minutes is an immersion killer?

Do you also have to play standing up because the Inquisitor would never sit down mid-battle??

#884
mirto

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I don't understand why people expect updates constantly. What would they even say besides the standard "we're working on it"? As long as the actual patch isn't ready and tested, there's not much to say. Every sentence from Bioware without a hard deadline would sound utterly useless. Setting a hard deadline on a patch would be stupid. I'd rather have a properly implemented and tested patch instead of a rushed patch that breaks more than it fixes.



#885
Pen-N-Paper

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If you so believe in social media as being a better option then this, then why exactly are you not making a FB group for the people here to join and spread it around?

If the question is to me, rather than to generally motivate people on Facebook, my answer is simple:

1 - I do not have a Facebook profile, though as a professional I understand how it works;

2 - I do not have a horse in this race as I would never pre-order any game again after I pre-ordered the lie that was DA2. I am not laughing at anyone for their pre-order, I empathize; but I am upset at Bioware's lack of respect for its customers.

 

Were I the comms executive, I would not be a pleasant person in the C-suite right now. And I would be speaking my mind.

 

And... I would never include the gaming industry in my investment portfolio because the industry practices I see make such an investment way too volatile. It's not set for growth.



#886
Pen-N-Paper

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I don't understand why people expect updates constantly. What would they even say besides the standard "we're working on it"? As long as the actual patch isn't ready and tested, there's not much to say. Every sentence from Bioware without a hard deadline would sound utterly useless. Setting a hard deadline on a patch would be stupid. I'd rather have a properly implemented and tested patch instead of a rushed patch that breaks more than it fixes.

Humour me, please.

What job (Industry/position) do you do 40+ hours a week.


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#887
affebinich

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Guys please. You should vent your Anger with Style or sense of proportion. Do you think posting every time the same "Please Fix, ASAP!" will work as a Whip to force the Patch any faster?

 

Do not do that. They now, they need to Fix the PC UI and other PC Typical Mouse+Keyboard Techniques.

 

Please for respect sake, do not overdo it. It run the danger, that important message will drown in this little chit chat now, we have here.

 

Thank you, for the posters with reason


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#888
michaelnull

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Having to hit Q every 2 minutes is an immersion killer?

Do you also have to play standing up because the Inquisitor would never sit down mid-battle??

linus-walking-desk.jpg

 

You have no idea how immersed you can be.



#889
Brogan

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Bad game. Doesn't even feel like it was made by Bioware.........
.........Lack of click to move/loot. Who designed the game like this?.............Who designed the game like this? Is it some Board of Director's nephew or something?


Yea, this needs to be discovered.

I believe it will be important in the coming weeks for the benefit of all future PC gamers, that we find out who exactly it was responsible for these design decisions.

I hope some online review site or media outlet has the ability to actively investigate the situation and get some names for us. I know for me, I would base a lot of future purchasing decisions on that information.
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#890
KorvenKuningas

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I've already posted before elsewhere in the forums, but I'd like to reiterate my issues here in this thread for the purpose hopefully getting them read officially and fixed! For about the last week I have been trying to no avail to reach a playable state in ‘Inquisition’. This is nothing short of bizarre. My computer meets the recommended requirements with ease and has never had such major issues running a game in its lifetime. My computer makes use of an AMD FX 6300 overclocked to 4.3Ghz, two overclocked AMD 7850s at and 8GB of 1600Mhz RAM. In other demanding games such as ‘The Witcher II’, this set up runs with frame rates of 60 or higher consistently on medium to high settings and runs benchmarks such as 3DMark that compete with and often beat the same set ups on the leader boards. Yet for no apparent reason everything goes to hell when I try and run ‘Inquisition’. Admittedly ‘Inquisition’ is now the most demanding game I own in terms of recommended requirements, but there is absolutely no reason why it’s running so poorly on my computer.

 

Before I updated my drivers to the most recent and even before I overclocked my CPU, when the game booted the graphs in Task Manager rocketed to levels I’ve never even seen before. CPU usage launched to 100% on all six cores and RAM usage went to about 7.8GB. I’ve literally never seen so much RAM used at the one time. And that’s not even launching from the in game menu, that’s just booting the game itself. Besides the game massively draining the system, there are a multitude of audio glitches in the menu as the game loads, with the soundtrack skipping like a scratched CD, awkwardly replaying sections and at times cutting out entirely. I end up with a loading screen that lasts anywhere between two and three minutes with even the little inquisition symbol in the bottom right lagging.

 

That’s not even when the game actually gets in full swing. Throughout the introductory cutscene where my character is being interrogated, the game slows to nothing short of a picture slideshow which continues throughout the entire scene. Once I’m able to move around things don’t get much better either, with obvious lag and massive frame rate drops that go from about twenty to ten and below. This was on the recommended settings for my computer set by the game itself, which were essentially ‘high’ settings for pretty much everything. Even bumping the game down to ‘medium’ proved useless and only in low was the game actually playable, but even then the frame rate was so bizarrely low that it was no doubt noticeable. I tired looking up solutions on the internet and implemented the force 60+ frame rate in cutscenes fix, which didn’t improve the cutscenes at all, let alone the rest of the game. This is probably because the game isn’t even reaching above thirty frames at all on any combination of settings. I disabled the Origin overlay and even tried playing offline to no avail either. I turned off Crossfire and resorted to using a single card. I overclocked my CPU to 4.3Ghz from 3.5Ghz stock speeds. I updated my AMD drivers to the very latest beta drivers that supposedly boost performance for ‘Inquisition’, and admittedly this did help considerably. But the frame rates are clearly still below sixty, maybe even below thirty, on AMD Raptr’s suggested settings for my computer. These settings are in fact even lower than the game’s own suggested settings, with Raptr utilising some ‘high’, ‘some’ ‘medium’ and even some ‘low’ settings.

 

Even now when I try to play on low settings with a lot of graphical options switched completely off not only does the game look craggy but it still runs with major performance deficiencies and frame rates that are clearly still below thirty. No matter what combination I use – No Crossfire or Crossfire, overclocked CPU or stock CPU, DirectX11 or Mantle, ‘low’ settings, ‘medium’ settings or ‘high settings’ – Nothing is solving the massive performance degradation. I don’t even want to think about how low the frame rates would be in combat, this is all occurring simply running around Haven after sealing the rift. There is no way I am leaving Haven until these issues are resolved one way or the other. To me this simply doesn’t make any sense. This scenario would be understandable if my specifications didn’t meet the minimum requirements, but for a computer that meets the recommended settings and partially exceeds them there are no excuses. I understand that I’m not going to play the game in ‘ultra’ or maybe even ‘high’ considering the rapid advance of computer technology, but my computer should have no trouble at all playing the game at ‘medium’ at the very least. Yet even on ‘medium’ and disgracefully low settings the game is unplayable and unwatchable in both cutscenes and gameplay. Considering ‘The Witcher II’, a pretty demanding game to run even now, and modern benchmarks run on this computer with absolutely no problems whatsoever this situation is nothing short of bizarre.

 

When I contacted EA support, the operator claimed that my computer is perfectly fine and insisted there’s absolutely nothing wrong on my end. They apologised profusely and claimed there were a number of PC issues and that Bioware was working on a patch to resolve some of them. I sure as hell hope so because I literally can’t play the game, it is impossible in it’s current state. I’ve read quite a few people’s forum posts complaining of low frame rates when they've met and exceeded recommended requirements. But nobody seems to be having such major, game breaking issues as I am. I really would like to play the game as soon as possible, but I’m simply not going to settle for playing the game on the lowest settings possible and with unplayable low frame rates when my computer should easily be able to run this game smoothly on much higher settings without any issue. There’s an extremely serious issue here that is literally making the game unplayable, perhaps for quite a number of players out there. It just makes me wonder if the game was properly beta tested on AMD computers using Crossfire, and if the game was tested on lower end gaming PCs. For a beta to miss issues as massive as these is once again simply bizarre.

 

Hopefully there’s some information amongst all of this that can be used to help identify some of the PC issues. All I can say is that I’m hankering for this patch and I'm hoping it'll be released within the next few weeks, because otherwise I’ll be sitting here for the next couple of months waiting for ‘The Witcher III’ and seeking a refund for my copy of 'Inquisition'


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#891
Endee

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Having to hit Q every 2 minutes is an immersion killer?

Do you also have to play standing up because the Inquisitor would never sit down mid-battle??

Keep your sarcasm to yourself, thanks.

 

I don't trust quick save/load not to corrupt my save games at some point, had that happen before more than once in the past, so yes, I have to save through the menu.



#892
Pen-N-Paper

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Yea, this needs to be discovered.

I believe it will be important in the coming weeks for the benefit of all future PC gamers, that we find out who exactly it was responsible for these design decisions.

I hope some online review site or media outlet has the ability to actively investigate the situation and get some names for us. I know for me, I would base a lot of future purchasing decisions on that information.

I am not agreeing for the potential sarcasm, or laugh, but because I believe there is some truth to it. People do bring themselves (and preconceived notions) into their work.



#893
Brogan

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Keep your sarcasm to yourself, thanks.
 
I don't trust quick save/load not to corrupt my save games at some point, had that happen before more than once in the past, so yes, I have to save through the menu.

My sarcasm is for everyone, as I am not a selfish individual.

My point was merely how can something as fundamental as quick-saving be a bad thing. Unless, like you say, it is corrupting files which, I'm sure you'll agree, does not happen with any regularity.

#894
Brogan

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I am not agreeing for the potential sarcasm, or laugh, but because I believe there is some truth to it. People do bring themselves (and preconceived notions) into their work.


Yea, I wasn't trying to be funny either.

I wouldn't buy a game if I knew that idiot worked on it.

#895
Paroxism

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http://www.reddit.co...njoying_the_pc/

 

Sums up my complaints entirely.


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#896
Ryudoz28

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I've already posted before elsewhere in the forums, but I'd like to reiterate my issues here in this thread for the purpose hopefully getting them read officially and fixed! For about the last week I have been trying to no avail to reach a playable state in ‘Inquisition’. This is nothing short of bizarre. My computer meets the recommended requirements with ease and has never had such major issues running a game in its lifetime. My computer makes use of an AMD FX 6300 overclocked to 4.3Ghz, two overclocked AMD 7850s at and 8GB of 1600Mhz RAM. In other demanding games such as ‘The Witcher II’, this set up runs with frame rates of 60 or higher consistently on medium to high settings and runs benchmarks such as 3DMark that compete with and often beat the same set ups on the leader boards. Yet for no apparent reason everything goes to hell when I try and run ‘Inquisition’. Admittedly ‘Inquisition’ is now the most demanding game I own in terms of recommended requirements, but there is absolutely no reason why it’s running so poorly on my computer.

 

Before I updated my drivers to the most recent and even before I overclocked my CPU, when the game booted the graphs in Task Manager rocketed to levels I’ve never even seen before. CPU usage launched to 100% on all six cores and RAM usage went to about 7.8GB. I’ve literally never seen so much RAM used at the one time. And that’s not even launching from the in game menu, that’s just booting the game itself. Besides the game massively draining the system, there are a multitude of audio glitches in the menu as the game loads, with the soundtrack skipping like a scratched CD, awkwardly replaying sections and at times cutting out entirely. I end up with a loading screen that lasts anywhere between two and three minutes with even the little inquisition symbol in the bottom right lagging.

 

That’s not even when the game actually gets in full swing. Throughout the introductory cutscene where my character is being interrogated, the game slows to nothing short of a picture slideshow which continues throughout the entire scene. Once I’m able to move around things don’t get much better either, with obvious lag and massive frame rate drops that go from about twenty to ten and below. This was on the recommended settings for my computer set by the game itself, which were essentially ‘high’ settings for pretty much everything. Even bumping the game down to ‘medium’ proved useless and only in low was the game actually playable, but even then the frame rate was so bizarrely low that it was no doubt noticeable. I tired looking up solutions on the internet and implemented the force 60+ frame rate in cutscenes fix, which didn’t improve the cutscenes at all, let alone the rest of the game. This is probably because the game isn’t even reaching above thirty frames at all on any combination of settings. I disabled the Origin overlay and even tried playing offline to no avail either. I turned off Crossfire and resorted to using a single card. I overclocked my CPU to 4.3Ghz from 3.5Ghz stock speeds. I updated my AMD drivers to the very latest beta drivers that supposedly boost performance for ‘Inquisition’, and admittedly this did help considerably. But the frame rates are clearly still below sixty, maybe even below thirty, on AMD Raptr’s suggested settings for my computer. These settings are in fact even lower than the game’s own suggested settings, with Raptr utilising some ‘high’, ‘some’ ‘medium’ and even some ‘low’ settings.

 

Even now when I try to play on low settings with a lot of graphical options switched completely off not only does the game look craggy but it still runs with major performance deficiencies and frame rates that are clearly still below thirty. No matter what combination I use – No Crossfire or Crossfire, overclocked CPU or stock CPU, DirectX11 or Mantle, ‘low’ settings, ‘medium’ settings or ‘high settings’ – Nothing is solving the massive performance degradation. I don’t even want to think about how low the frame rates would be in combat, this is all occurring simply running around Haven after sealing the rift. There is no way I am leaving Haven until these issues are resolved one way or the other. To me this simply doesn’t make any sense. This scenario would be understandable if my specifications didn’t meet the minimum requirements, but for a computer that meets the recommended settings and partially exceeds them there are no excuses. I understand that I’m not going to play the game in ‘ultra’ or maybe even ‘high’ considering the rapid advance of computer technology, but my computer should have no trouble at all playing the game at ‘medium’ at the very least. Yet even on ‘medium’ and disgracefully low settings the game is unplayable and unwatchable in both cutscenes and gameplay. Considering ‘The Witcher II’, a pretty demanding game to run even now, and modern benchmarks run on this computer with absolutely no problems whatsoever this situation is nothing short of bizarre.

 

When I contacted EA support, the operator claimed that my computer is perfectly fine and insisted there’s absolutely nothing wrong on my end. They apologised profusely and claimed there were a number of PC issues and that Bioware was working on a patch to resolve some of them. I sure as hell hope so because I literally can’t play the game, it is impossible in it’s current state. I’ve read quite a few people’s forum posts complaining of low frame rates when they've met and exceeded recommended requirements. But nobody seems to be having such major, game breaking issues as I am. I really would like to play the game as soon as possible, but I’m simply not going to settle for playing the game on the lowest settings possible and with unplayable low frame rates when my computer should easily be able to run this game smoothly on much higher settings without any issue. There’s an extremely serious issue here that is literally making the game unplayable, perhaps for quite a number of players out there. It just makes me wonder if the game was properly beta tested on AMD computers using Crossfire, and if the game was tested on lower end gaming PCs. For a beta to miss issues as massive as these is once again simply bizarre.

 

Hopefully there’s some information amongst all of this that can be used to help identify some of the PC issues. All I can say is that I’m hankering for this patch and I'm hoping it'll be released within the next few weeks, because otherwise I’ll be sitting here for the next couple of months waiting for ‘The Witcher III’ and seeking a refund for my copy of 'Inquisition'

 

Nah you are not alone, with the difference that my pc has 16gb ram and only uses up to 3.9 but for the rest of it's exactly the same deal , also i tried using mantle over DirectX and now i dont even get to the Bioware logo on starttup, hangs up after 3 f.. minutes on the black screen with the small logo lagging , so , i can't even get to menu now to revert it lolol, before was unplayable, now i can't even launch lol.

 

I have played many games at launch, many MMO on Betas and early access with crapload of bugs, but as retarded as this exact problem ? never lol.



#897
Brogan

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http://www.reddit.co...njoying_the_pc/
 
Sums up my complaints entirely.


Seems a bit mild, to say the least.

Clearly he's unaware of the Feedback forum.
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#898
orfeoso

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One of the camera issues is it does not create opacity when your character behind a tree or something else.

Try fight with melee char in the woods you will get i mean


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#899
lastpatriot

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After struggling with some freezing and frame rate issues, the PC version appears to be working smoother now that I updated my video drivers and make a few changes to my computer.  Sadly though, I've had to drop some of the graphic settings down much lower than I had wanted to achieve this.  Not sure why because my comp is built for gaming.  

 

Other than those and the bizarre camera angles, it's a pretty fun game.



#900
bEVEsthda

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If the question is to me, rather than to generally motivate people on Facebook, my answer is simple:

1 - I do not have a Facebook profile, though as a professional I understand how it works;

2 - I do not have a horse in this race as I would never pre-order any game again after I pre-ordered the lie that was DA2. I am not laughing at anyone for their pre-order, I empathize; but I am upset at Bioware's lack of respect for its customers.

 

Were I the comms executive, I would not be a pleasant person in the C-suite right now. And I would be speaking my mind.

 

And... I would never include the gaming industry in my investment portfolio because the industry practices I see make such an investment way too volatile. It's not set for growth.

 

Well, I'm sorry but you won't get me on any such wagon. Call me old fashioned, whatever. I don't like opinion campaigns. It involves way too many too excitable persons and escalate out of proportion. I'm pretty much the only one in my acquaintance group who will buy an EA game, but I'm just not doing boycotts. And I've never voted for EA in that worst company consumer award either.

 

EA/Bioware can do whatever they will, and I can do whatever I will, and we'll reap the consequences of it.

 

I can offer my views and opinions, and share what I think is interesting in games, as well as what I detest. But I'll rather do that inside the locker room, in the 'family'. It's no concern of Facebook or media.

 

EA will either understand and cater to their market, or continue to chase a non-existent dream market of millions and millions of easily manipulated, unaware, inexperienced, helpless and clueless 12-14 year olds with unlimited money for games. It's their decision.

 

Their share value need no public campaign against it, it'll be affected anyway by what they do right or wrong. And I do not, ultimately, know what is right or wrong.

...Even if I have a belief.