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#10226
Boatzu

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Mike Laidlaw @Mike_Laidlaw

So, I haven’t been much on Twitter. Needed a big break after DAI. Thanks for your patience with that.

 

Mike Laidlaw @Mike_Laidlaw

Here, now that we’re back from holidays, we’re working extensively on patches. Lots of fixes to make.

 

 don't worry guys, he literally just got back from vacation today. Probably cut short due to all the complaints about how buggy the game has been. Maybe we can finally get some communication going again in here now that everyone has come back from the near month long hibernation.


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#10227
TobyJake

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OMG. A new bug, as if we don't have enough.

Redcliffe Castle - rifts don't do anything until they are closable. Stand there like a moron getting hit, then after a few potions, "Close Rift" appears.

Noticed this around the other areas too. Maybe he is getting tired!


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#10228
jcmuki

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Mike Laidlaw @Mike_Laidlaw

@xgp11 It's not so much "radio silence" as "being on vacation because finishing a LARGE game is hard."

 

the dev team must have went on "vacation" at the same time, to busy "vacationing" to communicate or release patchs, but not to busy to accept all those "GOTY" awards or pat each other backs on releaseing such a "flawless" game


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#10229
Jackal19851111

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Just don't buy new releases so close to the holidays next time, since post-launch support would require at least two months before they start to take it seriously.

 

How come Ubisoft still churned out patches during the holidays though?


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#10230
CatatonicMan

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Mike Laidlaw @Mike_Laidlaw

@xgp11 It's not so much "radio silence" as "being on vacation because finishing a LARGE game is hard."

 

So hard that they apparently couldn't manage to finish it before release. My sympathies.


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#10231
Jaron Oberyn

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Mike Laidlaw @Mike_Laidlaw

@xgp11 It's not so much "radio silence" as "being on vacation because finishing a LARGE game is hard."

 

the dev team must have went on "vacation" at the same time, to busy "vacationing" to communicate or release patchs, but not to busy to accept all those "GOTY" awards or pat each other backs on releaseing such a "flawless" game

You do realize that not only do video game developers work year round, long hours, but often times weekends as well? And you're complaining because they took a month or so off after launching their game (and 2 patches) that they've been developing for the better part of 4 years? Lets put things in perspective here. 


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#10232
Brogan

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You do realize that not only do video game developers work year round, long hours, but often times weekends as well? And you're complaining because they took a month or so off after launching their game (and 2 patches) that they've been developing for the better part of 4 years? Lets put things in perspective here.

Perspective? Nobody forced them to release in late Nov. Especially not the paying customers who btw also usually take off during the holidays, which, I'm not sure if you realize, is when most people would have a chance to play video games. What a shock that some people have issues with this.

Oh my goodness. How awesome is the music to Icewind Dale. I just entered Kuldahar and I was brought to tears by Jeremy Soule. I'm off to Kresselac's Tomb to hear Tony Jay's voice. Man... Sorry. This is the wrong area for this topic. Ahh... BSOD. Now, I remember why I shelved this beast.

I just finished a glorious playthrough of IWDEE by Beamdog over the holidays and it totally brought me back to my 1st time with it. Outstanding music and fantastic atmosphere. I hope they do an Enhanced Edition of IWD2, though I realize the rule set change is not very easy to adapt with their engine.
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#10233
DanteYoda

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God i hope they fix the tactical thing and potions etc, i know its wishful thinking but please fix the combat its uglier than Gina Rinehart.



#10234
Amplitudelol

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Just don't buy new releases so close to the holidays next time, since post-launch support would require at least two months before they start to take it seriously.

 

How come Ubisoft still churned out patches during the holidays though?

 

Come on people, give those guys at bioware a break! Some bugs, nah, nothing game breaking, mostly cheap mmo content, seriously who cares. If you really want to enjoy the action-tactical hybrid combat with bad controls you can, its just a matter of how bad you want it. In any event you should buy the next dragon age. Ah what am i even talk about it, preorder it right now!

 

People never learn. EA won.

 

edit: if they added actual quests (quests, not the travesty being in the game right now), implement almost identical to origins tactics system with almost the same control and camera options over the party it would be actually a DA game. Chance of this happening? zero. Rumor says this project started as an mmo. Well, go figure.

 

edit 2:The guys responsible for this at PC Gamers never played mmo-s, clearly they have no reference: https://twitter.com/...862015265488896Oh, the irony in this :D.


Modifié par Amplitudelol, 17 janvier 2015 - 08:03 .

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#10235
TobyJake

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All I want truly! is the after hours and work no and email address of the guy who designed the bottle quest and the same for whoever invented the sonar thingy.

Vengeance will be mine!


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#10236
atlantico

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Mike Laidlaw @Mike_Laidlaw

@xgp11 It's not so much "radio silence" as "being on vacation because finishing a LARGE game is hard."

 

the dev team must have went on "vacation" at the same time, to busy "vacationing" to communicate or release patchs, but not to busy to accept all those "GOTY" awards or pat each other backs on releaseing such a "flawless" game

 

It's great that there's some communication open now and great news that a new patch is coming along and all - and while it's tempting to come out all passive aggressive against the players, no one is blaming Bioware develeopers for taking a long, well earned vacation. 

 

The thing is this; no one has replied to our concerns for over a month now. Not acknowledged them, not given any status report, simply nothing. Not even a declaration that you were going on your (well deserved) vacation from december x to january y. 

 

Just dissapearing is never good. Good grief I sound like I'm your mother.


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#10237
dlux

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edit 2:The guys responsible for this at PC Gamers never played mmo-s, clearly they have no reference: https://twitter.com/...862015265488896Oh, the irony in this :D.

That is a PC gaming site. How they can give DA:I, which is a terrible direct console port, any award at all is beyond me.  :rolleyes:


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#10238
dlux

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Mike Laidlaw @Mike_Laidlaw

@xgp11 It's not so much "radio silence" as "being on vacation because finishing a LARGE game is hard."

 

the dev team must have went on "vacation" at the same time, to busy "vacationing" to communicate or release patchs, but not to busy to accept all those "GOTY" awards or pat each other backs on releaseing such a "flawless" game

So, the dev team went on a two month vacation instead of patching the game.

 

Uh huh.


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#10239
Chaos17

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Mike Laidlaw @Mike_Laidlaw

@xgp11 It's not so much "radio silence" as "being on vacation because finishing a LARGE game is hard."

 

the dev team must have went on "vacation" at the same time, to busy "vacationing" to communicate or release patchs, but not to busy to accept all those "GOTY" awards or pat each other backs on releaseing such a "flawless" game

Indeed their twitter were pretty active for people on vacation... anyway, I just wish that they should've told us sooner that the patch will be delayed with an apology 1 month ago. It will have avoided people becoming more upset because of the silence during hliday season when they wanted to play.

 

I just want them to get better at communication and that include the forum not just twitter. :ph34r:


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#10240
Calm64

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You do realize that not only do video game developers work year round, long hours, but often times weekends as well? And you're complaining because they took a month or so off after launching their game (and 2 patches) that they've been developing for the better part of 4 years? Lets put things in perspective here. 

Oh c'mon! Don't you realize that the game obviously wasn't finished when it was released and the so called second patch screwed the game even more, making it virtually unplayable.

They should have fixed the game before there was any notion of any kind of holiday. You don't sell a half finished product and stiff the customer in this manner.   


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#10241
Jaron Oberyn

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Perspective? Nobody forced them to release in late Nov. Especially not the paying customers who btw also usually take off during the holidays, which, I'm not sure if you realize, is when most people would have a chance to play video games. What a shock that some people have issues with this.

No one forced you to buy it, and no one is stopping you from returning it. If you feel you didn't get your money's worth, then you should have returned it. They even allow that for digital downloads via Origin. These aren't game breaking issues, these are matters of preference. The majority of people who have this game are playing without any/minor problems. Some is exactly the right word. You act as if extra development time would have yielded a control scheme you would have found preferable. At most it would have allowed them some time to clean up some of the bugs, but as I mentioned in another thread no game or software will ever be 100% bug free so we'd still have a buggy game on launch. Didn't you say in a previous post that you haven't even bought the game yet? Why are you getting worked up over a product you don't even have?


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#10242
Jaron Oberyn

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Oh c'mon! Don't you realize that the game obviously wasn't finished when it was released and the so called second patch screwed the game even more, making it virtually unplayable.

They should have fixed the game before there was any notion of any kind of holiday. You don't sell a half finished product and stiff the customer in this manner.   

There was nothing unfinished about the game. If you're referring to a few bugs that were around during launch, I'd like you to point me to one game or piece of software that is 100% bug free. You can't, because it doesn't exist. The second patch is a product of an impatient community that wanted to rush the dev team to quick resolution of very minor issues. Resolving bugs is not easy, as you have to first identify what is causing the issue and then make sure the solution doesn't create another issue, or ten as they often do. This is evident in Patch 2 which resolved some of the very small bugs people were complaining about in the earlier version, but introduced more serious bugs such as the cinematic freezing, CTD's for people who never had them and more frequently than before, save and game data corruption that happens randomly and often 3-4 times a week. This is what happens when you aren't afforded the appropriate time to make sure that the fixes you made to address one issue doesn't start up another. You'd think some people here would be understanding of that given Patch 2's effect on the game, yet they are still impatient and want patch 3 out immediately. 

 


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#10243
Calm64

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There was nothing unfinished about the game. If you're referring to a few bugs that were around during launch, I'd like you to point me to one game or piece of software that is 100% bug free. You can't, because it doesn't exist. The second patch is a product of an impatient community that wanted to rush the dev team to quick resolution of very minor issues. Resolving bugs is not easy, as you have to first identify what is causing the issue and then make sure the solution doesn't create another issue, or ten as they often do. This is evident in Patch 2 which resolved some of the very small bugs people were complaining about in the earlier version, but introduced more serious bugs such as the cinematic freezing, CTD's for people who never had them and more frequently than before, save and game data corruption that happens randomly and often 3-4 times a week. This is what happens when you aren't afforded the appropriate time to make sure that the fixes you made to address one issue doesn't start up another. You'd think some people here would be understanding of that given Patch 2's effect on the game, yet they are still impatient and want patch 3 out immediately. 

 

 

 Oh lol.... :-/

The PC version of this game is not a finished product at this point in time. Maybe the console is...I don't know, I'm not a console gamer.  


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#10244
Amplitudelol

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...The second patch is a product of an impatient community that wanted to rush the dev team to quick resolution of very minor issues...

 

I mean.. no, i dont say anymore, id only make myself banned. B) Go figure.


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#10245
glosoli

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You do realize that not only do video game developers work year round, long hours, but often times weekends as well? And you're complaining because they took a month or so off after launching their game (and 2 patches) that they've been developing for the better part of 4 years? Lets put things in perspective here. 

 

That's why you have social media teams, to answer questions. Also, you can not let a company to go full on holiday all together.



#10246
Jaron Oberyn

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That's why you have social media teams, to answer questions. Also, you can not let a company to go full on holiday all together.

As far as I'm aware the official twitter never stopped. As for your second statement, it depends on the company. Seeing as this is a video game we're talking about here it isn't unlikely to have the entire developmental staff take the holiday. Especially as they were working uninterrupted before then, not just until launch but for 2 subsequent patches thereafter. 



#10247
Bethgael

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Jaron, why do you have a nug in this race if the game's okay for you? If you have no concerns, why are you here, talking down to people who do?

Mr Darrah asked for feedback. He's getting it.


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#10248
Bethgael

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All I've done is explained the meticulous process behind patching,....

 

Maybe I could answer that question if you could provide an example of me talking down to someone. All I did was explain the process that patches go through, and why they shouldn't be rushed....



Asked... and answered. The implication that no one but you knows this process, and that, therefore, it needs to be explained? There you go.

:)


#10249
glosoli

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As far as I'm aware the official twitter never stopped. As for your second statement, it depends on the company. Seeing as this is a video game we're talking about here it isn't unlikely to have the entire developmental staff take the holiday. Especially as they were working uninterrupted before then, not just until launch but for 2 subsequent patches thereafter. 

 

Communication teams, work under PR or SMM departments depending on the company, always covers the holidays with replacements. I work for a global company as well. Even though we are not a software firm, we have obligations to the customers around the world like EA does and always have Twitter accounts up. I mean actually up, not only writing "Thanks!! I hope you are enjoying the game!" but answers questions as well.

 

Not only here on official forums, EA HQ forums are a big mess too. Feel free to go there and check this thread. The guy that started that thread has handled a lot more issues and answered to people's problems more than EA/BW staff postlaunch.

 

If dev team is on a holiday, that does not mean PR or Social Media Management is also in holiday. On the contrary, they should be the ones who are working hard since its after-sales support period now.


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#10250
BammBamm

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@jason oberyn

 

while i agree with you about a lot of things like the overall state of the game (its not unfinished but maybe not polished) or many problems come from people that just refuse to get used to new controls i totally disagree with the holiday thing.

 

i mean i myself, you, every gamer and every dev knows that the development of a game is not finished at release day. every game has smaller and bigger problems after it and the developer has to take care that he fixes them as fast as possible or has to take the consequences in form of angry players. i mean nobody expect that the devs work at christmas or new years eve, but to go on holidays for weeks is another thing. and to use it as a reason for the patch being delayed is utterly stupid.

 

maybe a possibility would have been to let a small team work on little things like mouse bindings so they could show at least something, or hire a community manager to try one hour or two per day to do damage control with the customers. but there was nothing! oh there was celebrating itself with goty awards and reports of playing other games which is more of a provocation than just staying completly silent. i mean we talk about people that still cant play the game or even worse, cant play the game after patch 2 anymore. little tweeks like mousebinding still doesnt work 2 month after launch. thats not customer friendly in any way and other companies show it can be handled in a better way.

 

i really grant devs their holidays, but the paying customers didnt force bioware to release the game before a holiday season while everybody knows the development goes on for at least 2 or 3 month after release and the customers didnt expect a huge patch after patch 2 that (hopefully) fixes a lot of problems at once. a lot of the frustration and the shitstorm could have been avoided or at least reduced and there is no one to blame here except bioware that things exploded. the supporting of the game and the communication after release was a desaster, no doubt about that


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