19127 réponses à ce sujet

[DarkAmaranth1966]

Sometimes all that's needed is a registry cleaner, a disk cleanup and a defrag to get things working again. Sometimes it's a reinstall of this or that driver, and sometimes just dusting inside the computer is the answer.

[Peregrinus]

Peregrinus 11 Mar 2015 - 03:55

right click on the Dragon age inquisition in Origin and click on game properties,  checkmark the box that says "disable origin overlay in game", click ok.   click on Origin menu and select "offline mode".  click play.  You might want to get the latest 14.12 omega driver for your OS.  Your video driver is outdated.

 

 

AMD's own auto-detect software had told me my driver was up to date, but I followed your suggestion and installed the 14.12 driver. I also followed your instructions to keep Origin out of my game (stupidly, I had not thought to check game properties inside Origin itself). Unfortunately, crashes continued. However, as I can now keep Origin and its bl..dy patches out of my game, thanks to you, I am going to reinstall and see if that helps. If not, I'll shelve the game until this forum can convince me that Bioware has finally got its act together. In the meantime, very many thanks for your help.

Do you have a physical disc copy of the game? If so, that would certainly help since you said that the game ran fairly well for you prior to patches.  If you are redownloading the game from Origin, the game will be at the latest patch unfortunately. If that is the case, you could try a repair on it after reinstall by right clicking on DAI in origin and the option to repair game will come up.  A another thing to try is using something like Razer Cortex to launch the game without unneeded services running in the background.  It's possible that something running in the background is causing your crash. Have you added any software recently that could be the cause?  You could use something like defraggler and defragment your DAI folder if you are using a mechanical hard drive like I am.  I noticed that helped me quite a bit.  Something you could also try is the following.  This is a configuration file I used on my laptop and it worked fairly well for me.  

 

1. Open Notepad
2. Copy Paste this:

PerfOverlay.DrawFps 1

RenderDevice.ForceRenderAheadLimit 0
RenderDevice.TripleBufferingEnable 0
RenderDevice.VsyncEnable 0
PostProcess.DynamicAOEnable 0
WorldRender.MotionBlurEnable 0
WorldRender.MotionBlurForceOn 0
WorldRender.MotionBlurFixedShutterTime 0
WorldRender.MotionBlurMax 0
WorldRender.MotionBlurQuality 0
WorldRender.MotionBlurMaxSampleCount 0
WorldRender.SpotLightShadowmapEnable 0
WorldRender.SpotLightShadowmapResolution 256
WorldRender.TransparencyShadowmapsEnable 0
WorldRender.LightTileCsPathEnable 0

 

3. save file as user.cfg and put it into the DA: Inquisition main install directory (the one with the executable)

 

I hope you figure out what's going on so you can get back to playing.  best wishes.  

 

P.S.  CCleaner should be on every computer you use.    

 

[Peregrinus]

@Pendle  Something that DarkAmaranth1966 recommended earlier in the thread.   http://www.radeonpro.info/  enable the dynamic vsync in that software. I get the distinct impression that the vsync is possibly the culprit when it comes to the game stuttering and possibly even crashing when transitioning from cutscene to gameplay , vice versa.  

[Kurt M.]

Just got Patch 6. Now to see what is running! Or fixed,

 

As a side note, I checked DAI.exe. No version number at all. Either file or Product.

Ugh.

 

Patch 6 is not out yet. 1.0.0.6 --> Patch 5.

 

Thanks for building me up hope all for nothing. 

[DarkAmaranth1966]

@Pendle  Something that DarkAmaranth1966 recommended earlier in the thread.   http://www.radeonpro.info/  enable the dynamic vsync in that software. I get the distinct impression that the vsync is possibly the culprit when it comes to the game stuttering and possibly even crashing when transitioning from cutscene to gameplay , vice versa.  

For me it turned out to be a combination of needing adaptive (or dynamic) Vsync and, having to turn Post Processing Effects to low in game, that cleared up the DX crash 100% for me, and setting single display mode and, ambient occlusion off stopped the rare remaining crashes.

 

Yes my rig should handle the game with everything on and maxed, no problem but, there is a flaw in the engine itself causing the DX crash. Until Frostbite can get with Nvidia, AMD and Bioware and solve it, all we can do is use trial and error to find a workaround that works for each of our rigs. I found mine and, it seems to help others as well. Maybe if we keep at it on different rigs, we can put together a guide to possible workarounds so, at least people have things to try until the problem can be fixed once and for all.

[DarkAmaranth1966]

Patch 6 is not out yet. 1.0.0.6 --> Patch 5.

 

Thanks for building me up hope all for nothing. 

To see the version number, go to Control Panel - Uninstall a Program. Look at DAI, it shows the version number there and, the last digit of that number is one higher than the patch number.

[Peregrinus]

For me it turned out to be a combination of needing adaptive (or dynamic) Vsync and, having to turn Post Processing Effects to low in game, that cleared up the DX crash 100% for me, and setting single display mode and, ambient occlusion off stopped the rare remaining crashes.

 

Yes my rig should handle the game with everything on and maxed, no problem but, there is a flaw in the engine itself causing the DX crash. Until Frostbite can get with Nvidia, AMD and Bioware and solve it, all we can do is use trial and error to find a workaround that works for each of our rigs. I found mine and, it seems to help others as well. Maybe if we keep at it on different rigs, we can put together a guide to possible workarounds so, at least people have things to try until the problem can be fixed once and for all.

I do the same here. I set post processing to low, using Radeonpro to set adaptive vsync, but I do have ambient Occlusion on SSAO.   No issues now but I did get a few crashes after patch 2 and 3.  

[Kurt M.]

@Pendle  Something that DarkAmaranth1966 recommended earlier in the thread.   http://www.radeonpro.info/  enable the dynamic vsync in that software. I get the distinct impression that the vsync is possibly the culprit when it comes to the game stuttering and possibly even crashing when transitioning from cutscene to gameplay , vice versa.  

 

Adaptive Vsync did made the game a bit more smooth to me (....I think), but did absolutely nothing against those annoying DX crashes.

[DarkAmaranth1966]

For me, it was Post Processing effects that were the final piece to eliminating the DX crash. For whatever reason my GPU hates that in Frostbite. Not a big deal, it barely changes the look of the game anyway.

[TheOlive]

Mav99 @ 11.34am

You might not like to hear that, but random crashes, especially if most people don't experience those, are usually rather a problem with the computer than the game itself.

The typical reply to that is, that "other games run well". My reply to that is that this is irrelevant. Every program is different, and DA:I might bring up dormant issues with a system that other programs don't.

 

It can be hardware-issues, ranging from overheating to unstable components. CPU, graphics card, RAM, power supply, there are many possible sources for trouble and sometimes the only way to really find them is to swap components until the problem is gone.

 

But it doesn't have to be your hardware, it can be issues with your software-environment as well. There's an almost unlimited number of background-programs, some of them very intrusive, that could be at fault. Antivirus programs are likely candidates but there are many more.

It can also be a driver issue which does not necessarily mean the graphics driver. Sound-cards, mice, game-controllers, even some keyboards require drivers that can cause problems. And that's just the hardware directly used by the game.

 

Sometimes it's a freak combination of multiple issues.

 

It can be really hard to find such issues, and you might need help doing that. But it might also be the only solution.

Bioware can only fix problems that are caused by the game itself and only if they can reproduce them. You can't fix problems you don't have...

 

 

 

You are absolutely right, it could be anything - my machine, my software, even me. I assume from your comments that I am indeed the only player with an AMD card that is having this problem and that for everyone else (not Nvidia users, of course) the game has been plain sailing. It was alright for me, too, at the beginning before (I believe) patch 3 came along. Obviously, something in that patch exposed the shortcomings of my poor computer. This, of course, puts the blame on me, and absolves Bioware of all responsibility. And just to make sure I am left with no ground to stand on you added the line: "The typical reply to that is, that "other games run well"". Well, I hate to say it, but they do.

 

I have read many things about this game, with complaints ranging from DirectX errors to misreporting of resources leading to overheating - did these only affect Nvidia users and have they been fixed without forcing players to go through hoops to make their rigs work? My machine may not be pristine - I accept that - but it seems strange that I didn't have the problem from the start.

 

The truth is that every PC is different and this is the real reason, in my opinion, why studios prefer making console games. One PS4 is like every other PS4 making life much easier for the programmers. It is also the reason why I believe PC game development and console game development should be kept separate - a console to PC port is asking for trouble as this game proves. Indeed, I think a PC to console port would have caused less of a problem, but, then, I'm no programmer.

 

Of course, I accept that it could all be my fault that I cannot play this game - even though I'm saddened by the attitude that the customer (if a PC user) is always wrong. However, I'm afraid I am not prepared to pay the equivalent of up to three times the price of a PS4 to change my machine to play it, especially with no guarantee that I will be able to do so even then. I'll reinstall it one more time and, if that doesn't work, I'll shelve it and wait for another game to take its place (Witcher 3 beckons). Of course, I won't be fodder for all the downloadable content that EA and Bioware have planned for DAI or, indeed, any other games they decide to make on the Frostbite engine.

Sure, it could always be hardware/software/driver problems but that's a bit simplistic in this case. I tried every trick in the book before patch 5. The set that crashed the least and that meant that occasionally I could play one hour or two if I stayed clear of the problem areas like cut scenes, merchants, inventory, map and traveling, war table, moving while fighting, etc etc, was a slightly overclocked graphics card with windowed mode and low settings. Yet after patch 5 I have played almost 10 hours without one single crash (got one right now though, silent to desktop). To me it's pretty clear that something was seriously wrong with the memory handling (or mesh/shade) before patch 5. I now have high/ultra settings and no over-clock. I do have the latest ATI drivers for my card (R7900) as well as directX and .net framework. I'm not saying it will work for you but I downloaded P5, did a repair and the difference for me was enormous. Should it have been like this from the beginning -absolutely! There is no acceptable excuse. 

[Kurt M.]

For me, it was Post Processing effects that were the final piece to eliminating the DX crash. For whatever reason my GPU hates that in Frostbite. Not a big deal, it barely changes the look of the game anyway.

 

I've them in Low.

[Dinkledorf]

Yep Low and Windowed Full Screen, I do that in any game that allows it.

[Mav99]

@Pendle

 

You wrote that the game worked in the beginning, but crashes more with later patches. But you also wrote that it crashes or shuts down your entire computer.

That tells me that something is deteriorating and it also tells me that hardware issues are more likely than software problems.

 

Windows, especially the 64-bit versions, have become quite stable in recent years. However unstable a program might be, it's crash usually doesn't affect Windows at all. So if your system hangs completely or even shuts down, then it's rather unlikely that a simple game crash is the reason for that.

 

If windows hangs it could be hardware or a driver windows relies on, like the graphics driver.

If your system restarts it's more likely a hardware issue, because with the high stability of current Windows versions, "Blue-Screens" or restarts are more often caused by hardware failure rather than software issues.

If it shuts down entirely there's a high probability that either your PSU is unstable or that the CPU overheats and the BIOS shuts down the system. An unstable PSU could also be a reason for restarts.

 

Given the problems you have, game updates or new drivers are more likely to be just a coincidence.

 

Problems that get worse over time can be caused by dust clogging up the cooling. So cleaning the PC's interior could help. However, opening the PSU to clean it is something you should only try if you really know what you're doing. If cleaning doesn't help, maybe you can swap the PSU. Borrow one from a friend, if possible. See if that helps. If you buy one, don't get cheap no-name junk.

 

Of course, you can still look for software issues first. Check what's running. Start the Task Manager (taskmgr.exe), go to the processes tab. Try to remove unnecessary programs. You can easily enable or disable startup programs using a Windows tool called "msconfig.exe". Services can be disabled through the management console. Right click on "Computer" select Manage and go to services or run "services.msc". If you can't do that yourself, maybe a friend can help.

 

 

And you're right, that consoles are much easier to use. If you don't want to put in the effort to solve issues like that, maybe a console is the better choice.

 

 

And, as I expected, you didn't take my previous comment very well. It seems you took it as personal insult. It wasn't meant to be.

 

I'm an IT-consultant with over 30 years experience in software-development and over 20 years experience with (custom-built) x86 PCs. Finding and solving such issues for my customers is part of my job. And while customers usually don't call me to solve issues with games, most of my friends do.

[glosoli]

All I can say is that I have a GTX 970 and my game runs flawless.  Not saying this to recommend the GTX 970, frankly I would not have bought it (likely) if the VRAM fiasco was disclosed earlier.  I do only run at standard 1080p but no stutter and mostly smooth 45+ FPS across the board. 

 

Frustration is mostly related with the false advertising and incompetent problem handling, I think. Nowadays, we see many false advertising from the companies we trust, that should say something about the new generation team leaders.

[TobyJake]

I loved Dragon Age from Origins onwards. I loved BG2.

But now I am looking at Skyrim or Tamriel. Very sad indeed.

Tamriel will have mods and elves that look like elves. It won't have the magic of Dragon Age, or the lore.

But it will have classes and a PC UI!!

Mods will smooth out any bugs I am sure.

I have the DVD's so I can return later if they decide to fix this POS.

Shame really.

[Jadebaby]

This game is dead to me since I can't even play it. I've waited 5 months now for the Direct X crash to be resolved and still nothing.

 

500+ other people experiencing the same issue and it's still not enough customers for them to prioritize the problem.

 

EA are scum.

[Sartoz]

Subject: DAI Executable version.

 

I re-installed DAI,from physical media, to check something out and at the same time I was curious about the .exe version number. According to Microsoft's Program & Features panel,  EA Production version number is 1.0.0.6  for my DAI.

 

On the other hand, the properties panel shows:

1. size = 62.2MB

2. Modified = Feb 19, 2015

3. Last accessed = Feb 19, 2015

 

In any case, someone here mentioned that the game version is equal to the patch version, which is not the case as patch 6 is not out( I believe). 

 

Can an anyone confirm their DAI version number with their known patch level and the size of their game exec?

 

Just Curious

 

 

[Amplitudelol]

I loved Dragon Age from Origins onwards. I loved BG2.

But now I am looking at Skyrim or Tamriel. Very sad indeed.

Tamriel will have mods and elves that look like elves. It won't have the magic of Dragon Age, or the lore.

But it will have classes and a PC UI!!

Mods will smooth out any bugs I am sure.

I have the DVD's so I can return later if they decide to fix this POS.

Shame really.

 

I never really liked the lore of elder scrolls. Orcs reading books, and in Skyrim one of them is a librarian...  come on... At least it does not rub in your face homosexualism being ok every 10 minutes, like EA does in inquisition, regardless of if it is or not. PC UI is the least of concern in case of this offline mmo emulator pathetically trying to be skyrim at the same time.

[Sartoz]

This game is dead to me since I can't even play it. I've waited 5 months now for the Direct X crash to be resolved and still nothing.

 

500+ other people experiencing the same issue and it's still not enough customers for them to prioritize the problem.

 

EA are scum.

 When I played, I settled for using the W key for forward movement and the Right Mouse button for turning Left-Right. This approach saved my left hand from cramps. Without this solution, I was in pain after a while.

[Sartoz]

Frustration is mostly related with the false advertising and incompetent problem handling, I think. Nowadays, we see many false advertising from the companies we trust, that should say something about the new generation team leaders.

Don't forget game review sites and any interview with game designers/promoters.

[Unknown???]

Denuvo DRM

Maybe this is the big problem.
It seems that every time a new DRM is out it does more harm to legitimate buyers than for the pirates ...

[Peregrinus]

Subject: DAI Executable version.

 

I re-installed DAI,from physical media, to check something out and at the same time I was curious about the .exe version number. According to Microsoft's Program & Features panel,  EA Production version number is 1.0.0.6  for my DAI.

 

On the other hand, the properties panel shows:

1. size = 62.2MB

2. Modified = Feb 19, 2015

3. Last accessed = Feb 19, 2015

 

In any case, someone here mentioned that the game version is equal to the patch version, which is not the case as patch 6 is not out( I believe). 

 

Can an anyone confirm their DAI version number with their known patch level and the size of their game exec?

 

Just Curious

I'm in the beta testing patch 6 and it's version # is 1.0.0.7   My normal game is version 1.0.0.6   so current patch is patch 5. 

[Pendle]

I want to say a very big thank you to Peregrinus, DarkAmaranth1966 and all the other people who took the time and trouble to offer helpful advice on my computer problems with DAI. I've taken on board everything you've all said and equipped myself with RadeonPro, CCleaner and will try every potential fix put forward. Fortunately, I have physical disks for the game so, following advice from Peregrinus, I can at least stop those blasted patches coming through. I'm about to do a new installation of the game, this time minus patches, so wish me luck. I just want to say again that I really appreciate all the help and support I have received from this forum.

 

 

 

To Mav99. I am sorry if I gave you the impression that your advice was unwelcome. It was not. However, as my machine works perfectly well in every other way and with every other game (and, please, don't tell me again that everyone says that) I was determined not to let Bioware so easily off the hook for producing - and, worse, charging for - a deeply flawed PC game.

 

By the way, my partner builds our PCs, so although I may not be able to pull a PC apart, he can, so he will sort out any hardware problems I may have. And, no, we never buy cheap no-name junk - everything in my machine carries a well-respected brand name. However, following your advice, I intend to give my PC's innards a good spring clean and, if that doesn't work, I'll get him to look at and, if necessary, replace the PSU or CPU. My argument was that buying a completely new machine does not guarantee that the game will work as it should - just read the other posts in this forum.

 

By the way, I think you misunderstood my comments about consoles. What I actually said was: "The truth is that every PC is different and this is the real reason, in my opinion, why studios prefer making console games. One PS4 is like every other PS4 making life much easier for the programmers. It is also the reason why I believe PC game development and console game development should be kept separate - a console to PC port is asking for trouble as this game proves. Indeed, I think a PC to console port would have caused less of a problem, but, then, I'm no programmer."

 

What I meant by that was that if I was a programmer - and, yes, I am speaking from a position of utter ignorance - I would have thought it was much easier to program a game for a single model with a known configuration than try to overcome all the variables out there in the PC community.

 

At this point I have to say that I found your comment - "And you're right, that consoles are much easier to use. If you don't want to put in the effort to solve issues like that, maybe a console is the better choice" - rather insulting. I have literally spent many weeks trying to get this game to work before finally giving up and venturing to post on this forum - as you can see, I am no great poster. I have never played on a console and never will, so I have no idea if they are easier to use or not. Neither have I ever used a controller to play a PC game and never will. In fact, I can honestly say I would rather give up gaming entirely (which would, no doubt, please my partner) than use a console which, to my inexperienced eye, appears to be a very clunky way to play the sort of games I want to play.

 

Having said that, I do appreciate that you have taken the time and trouble to try and help me and I would be foolish not to take on board, and act on, the advice you have given. So, again, many thanks.

[Sartoz]

I'm in the beta testing patch 6 and it's version # is 1.0.0.7   My normal game is version 1.0.0.6   so current patch is patch 5. 

Thanks... So my re-install added patch 5.  The original game size was 80MB and now it's at 62.2MB.

[Sartoz]

I want to say a very big thank you to Peregrinus, DarkAmaranth1966 and all the other people who took the time and trouble to offer helpful advice on my computer problems with DAI. I've taken on board everything you've all said and equipped myself with RadeonPro, CCleaner and will try every potential fix put forward. Fortunately, I have physical disks for the game so, following advice from Peregrinus, I can at least stop those blasted patches coming through. I'm about to do a new installation of the game, this time minus patches, so wish me luck. I just want to say again that I really appreciate all the help and support I have received from this forum.

................

Snip

...............

Having said that, I do appreciate that you have taken the time and trouble to try and help me and I would be foolish not to take on board, and act on, the advice you have given. So, again, many thanks.

 

I spring clean my system yearly. This easy type maintenance goes a long way to preserve my electronic components and I can maintain my normal PC building cycle of 5/6 years.  My System runs DAI with no hardware problems, even though my GPU met the minimum specs.

 

I never play anything on ULTRA, except with older games. ULTRA settings provide minimum visual improvements at the cost of  excessive resource demands. Thus, my average hardware is capable of playing AAA without tasking it too much.  Well, that's been my past experience.