Allan,
Besides an ETA for the patch, i believe what people really want to know is why such issues even made it into the game in the first place. The PC community has supported Bioware like crazy in the past. Especially the Dragon Age series has received so much support from us people. The amount of work that the community has done on the past games in terms of mods and other community discussion has been immense. As such, i do believe that a lot of the outrage is because this game has clearly left them out as the secondary audience.
The game was heavily market as 'built for the PC' yet there is little to no evidence of this inside the game itself. When making this statement, it should be very apparent that playing the game on PC means that using a mouse and a keyboard. That is the user experience that PC gamers are looking for. I hate to be brutal here but did your QA team (or even developers) even attempted to play this game on a PC using a mouse and a keyboard? In addition, while i personally don't want to attack anyone on the team, it is not to a stretch to say that the user interface team was either seriously lacking in skill or foresight in how to build a game for the PC. I don't want to detail every issue out there, there are countless threads that are already doing so.
I personally would like an explanation from the Bioware team regarding why the PC version of the game was not even remotely geared towards any of the strength of the platform. I am sure that there are many others in the community who also wish to know the same. the game has been in the works for such a long time, such issues should not be in the game. In addition, the lack of active communication and reassurance has been a major reason for increasing dissent. I feel cheated by all the information that was given to us by the members of the staff over the development cycle. This event severely damages the integrity of Bioware as well, since all the press material was cleverly worded to avoid an uproar (yes i am talking about the tactics Q&A answer) or downright deceitful.
I hope this gets noticed by a member of the staff and receives a sincere response.
Abhishek Vaidya
PS: I do urge the members of the community to have a better control of their words. while i believe it is OK to be aggressive in voicing your concerns it should not be done in a way that disrespects or abuses other individuals. Good communities are built by civil members not brash fools.
Just as a note since some people I think think I'm some PR rep or "PIO" or whatever. I'm a dev that worked on this game for 3 years, so when I respond it's "a member of the staff" that's responding. In fact, the last 1.5 years I was on the combat team as a QA embed and in fact Tactical Camera was even one of the systems I supported (set phasers to stun). I was the one that signed off on the system from a QA perspective across all 5 platforms including both M&KB and controller support for the PC.
While I'm technical quality assurance (I do more system based testing, so I make sure the system itself is working as expected and to specification, I don't play through the game consistently or anything like that), I did help organize content QA (the ones that play through the content more consistently and systematically) to play through the game entirely through Tac Cam. Our goal was to actually let the game be playable in its entirety in Tactical Camera mode, but those playthroughs saw, frankly, really bizarre (and often fatal) issues under a wide variety of disconnected circumstances relating to looting, transitions/triggers, as well as interacting. Some of them we had to fix (transitions/triggers) because we definitely wanted players to be able to enter Tactical Camera at their convenience (very useful for starting fights) rather than restrict it to the player being in combat. Others were complicated and erratic enough fixes that they ended up disabled.
As for the strengths of the PC and the PC fanbase, there starts to come into the kind of existential "What does it mean to be a PC gamer?" I'm a PC gamer too and have been almost exclusively since 1999 (Half-Life). I have heard that somewhere there has been some people pointing to the fact that I use a controller in my Let's Play as an indictment towards M&KB controls. I do have a preference to the controller for DAI, but I think it's important to acknowledge that throughout much of development I was supporting 5 different platforms, 4 of which required me to use the controller. It's what I'm most experienced with. But it also comes down to what, I think, are different things that we demand from PC gaming.
For myself, I love PC gaming for its flexibility. Mouse and Keyboard does provide fantastic strengths for games that many controller exclusive games cannot provide. At the same time, I've owned a controller for my computer since 2002 going back to the Gravis Gamepad Pro. I've also owned a Saitek gamepad and now use a 360 gamepad which sits next to my Saitek joystick. I was disappointed that we didn't ship with controller support for DA2, and delighted when I heard that we were going to officially support it for DAI. For me, that's a huge strength of the platform. I want to stress that this does not invalidate other people valuing the platform in a different way. It's why I was able to play a game like Dark Souls, where I was able to leverage superior hardware to endure places like Blighttown (notorious for poor performance) despite having a M&KB control scheme that I found awkward to play with as well.
I did, however, use the M&KB controls during development. I also took a quick jaunt through them just now through the prologue just to familiarize myself with them again. As a PC gamer, the M&KB controls for DAI aren't a huge issue for me. Many of my biases will influence this I suspect. I'm naturally a WASD player with M&KB anyways, so that adjustment "made sense" for me. I'd like to see wider loot radius (especially since jump and interact are different buttons on M&KB and won't conflict), and I think remapping mouse controls (as well as Tactical Camera controls) would probably help me put the control scheme in a way that requires the least amount of adjustment. That said, the way the controls stand now I don't think they'd impact my own enjoyment of the game very much beyond the short term adjustments.
But if you value other stuff as a PC gamer then yeah, I can see how we have that disconnect in terms of how acceptable the PC controls are. It's further understandable when looked at the context of expectation based on previous games. I don't feel I'm being dishonest when I say I think the PC game experience for DAI is enjoyable, but again that doesn't mean you're being dishonest either when you say that you find it frustrating, unexpected, and unpleasant.
Maybe not necessarily the "best" post you're looking for from a staff member working on the game, but at the very least I do hope you believe that it is a sincere one.
Take care.




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