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Old gen (PS3 and XBOX360) master thread, Bioware please fix these issues!


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#2726
Panda

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I wasn't here a long time so hello again everyone. Did the patches stopped destroying worlds imported from Keep? I just stopped playing DAI when i realize (I think it was after 4 patch) that my world was changed. I cant remember if there was some other topic about it so Im really sorry to repeat it all again. I realized change when my one world was set up as my Warden stabbed Morrigan. In the begin she mention it but after patching she turned in to LI!!! I was so angry!! I quit the game and I cant pick it up again. I was so close to finish my game on hard and start nightmare...
I really can't forces myself to finish the game... Maybe when dlc is going out but i doubt it...
 
And... yes i know that i write it reallly late. i was busy playing in other games. ;)

 

 

You probaply have to try it out for yourself since there is so much inconsistency in problems so that I doubt people would be able to tell you : /



#2727
Beama Beorhtost

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Octarin, did you download the game or you got a physical copy?



#2728
Octarin

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Octarin, did you download the game or you got a physical copy?

 

Physical copy, bought it the same day as the xbox one. 



#2729
Beama Beorhtost

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Octarin, sorry for the delay but, you know work+RL come in the way of my internet life.

 

I don't think that EA is going to give you an answer about return policy because that depends on the region you're in and also varies from country to country.

 

I don't know where you live but in the UK, and I think Italy as well, you can get the game, or any other product, replaced or refunded if you bring it back within 21/28 days, depending on the retailer. If I were you I would try to get a replacement directly from the seller and I would also test the console with another game, didn't you say that you got the masterchief collection with it?

 

If you already have considered the options above please disregard it, is just that I never had any problems in getting stuff exchanged/refunded directly from the seller over here, being that a shop or an online outlet.

 

Hope things work out for you but I would forget about EA as they don't seem to have been of any help to people (remember Pig Bodine experience?).

 

Now, I should go (big deadline awaits :( )



#2730
Octarin

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Octarin, sorry for the delay but, you know work+RL come in the way of my internet life.

 

I don't think that EA is going to give you an answer about return policy because that depends on the region you're in and also varies from country to country.

 

I don't know where you live but in the UK, and I think Italy as well, you can get the game, or any other product, replaced or refunded if you bring it back within 21/28 days, depending on the retailer. If I were you I would try to get a replacement directly from the seller and I would also test the console with another game, didn't you say that you got the masterchief collection with it?

 

If you already have considered the options above please disregard it, is just that I never had any problems in getting stuff exchanged/refunded directly from the seller over here, being that a shop or an online outlet.

 

Hope things work out for you but I would forget about EA as they don't seem to have been of any help to people (remember Pig Bodine experience?).

 

Now, I should go (big deadline awaits :( )

 

I think I will return the disc  and see what happens. It's the lease I can do really at this stage. However, I can't try the console with another game, as I haven't bought any, and I'm not about to buy a game I'll never play just to test it. I would if I had money to waste, but I REALLY don't.

 

Anyway, good luck with your deadline. Speaking of which, where's Pig these days?



#2731
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Speaking of which, where's Pig these days?

 

If I remember right s/he didn't like being forum much, was here only, because issues on old gen, so probaply left for good after getting months of silence from devs and no fixes : /



#2732
wintersdreaming

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Nope. No idea if that's due to Jaw of Hakkon, btw I can't play Frostback Basin cause this happens all over and... oh, I've posted the same and same all over the place, I even posted in xbox forums, nobody gives a hoot, I absolutely HATE Bioware right now, I HATE EA, I HATE their non-existent customer support department, and I would be banned permanently if I were to actually type all the beautiful things I think of them inside my head. 

 

Btw, this is the tech support thread... http://answers.ea.co...517281#U4517281

 

As you can see, it's the silent treatment AGAIN. I guess it's company policy. They're VERY QUICK to flag an issue as "Solved" but when you ask a legit question... you can bloody well wait there for years for all they give a frak.

 

I really want to send you all the sympathy and internet hugs. :(

You seem to have consistently gotten the worst of the bugs, and on more than one platform too. My own frustration with this game (and dev silence) is overwhelming enough, so I can only imagine what you've been putting up with between two versions of it.

The only thing I can say though is that I hope Bioware starts listening and responding in kind. (as vain as that hope seems at the moment)



#2733
Octarin

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I really want to send you all the sympathy and internet hugs. :(

You seem to have consistently gotten the worst of the bugs, and on more than one platform too. My own frustration with this game (and dev silence) is overwhelming enough, so I can only imagine what you've been putting up with between two versions of it.

The only thing I can say though is that I hope Bioware starts listening and responding in kind. (as vain as that hope seems at the moment)

 

Thanks. I'm not going to let this go, even if that means flooding their support forums and twitter account with spam. Seriously, I am aggravated. Seriously aggravated. And vexed. Terribly vexed. Bad combination


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#2734
Pig Bodine

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Lost in the desert for months... wandering the wastes, surviving on plants... couldn't bring myself to kill a nug and certainly not a snofleur... but, yup, I'm still alive. Vanished because I finally bought an xbone and ploughed 80 plus hours into Inquisition. So far only one bug, ( fingers crossed) Love the game, still hate EA/Biofail for being douche bags to everyone on the 360 and ps3 who they've let down. Sad to hear Ocatrin has got problems on her next gen copy...

 

Petition hit 257 signatures... just couldn't keep devoting time to shouting at devs, my partner would have thrown me out if I kept ranting on and on and on about how much they have d*cked us over.

 

Hope everyone is well.

 

Off to bring the fight to Andrew Wilson... sorry, I mean Corypheus.


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#2735
OMEGA676767

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I HAVE INSTALLED ALL PATCHES AND DLC. BUT CHARACTERS GO MISSING, APPEAR IN DIFFERENT LOCATIONS TO ME I CAN BE IN THE OUTSKIRTS OTHER TEAM MEMBERS CAN BE FOUND IN THE FOREST AREA CAMP OF THE HINTERLANDS.  I CAN BE FIRED INTO THE AIR SUDDENLY.  ENVIRONMENT CHANGES PLAYERS CAN APPEAR IN ROOMS AND IN AREAS ABOVE FIGHTS WHERE INTERACTION CANNOT TAKE PLACE.



#2736
OMEGA676767

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Lost in the desert for months... wandering the wastes, surviving on plants... couldn't bring myself to kill a nug and certainly not a snofleur... but, yup, I'm still alive. Vanished because I finally bought an xbone and ploughed 80 plus hours into Inquisition. So far only one bug, ( fingers crossed) Love the game, still hate EA/Biofail for being douche bags to everyone on the 360 and ps3 who they've let down. Sad to hear Ocatrin has got problems on her next gen copy...

 

Petition hit 257 signatures... just couldn't keep devoting time to shouting at devs, my partner would have thrown me out if I kept ranting on and on and on about how much they have d*cked us over.

 

Hope everyone is well.

 

Off to bring the fight to Andrew Wilson... sorry, I mean Corypheus.

Glad I am not the only one.  For the 360 there are many issues installed all patches and dlc but my characters are sent flying into the air and the environment can change when it is not supposed too.



#2737
Octarin

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Lost in the desert for months... wandering the wastes, surviving on plants... couldn't bring myself to kill a nug and certainly not a snofleur... but, yup, I'm still alive. Vanished because I finally bought an xbone and ploughed 80 plus hours into Inquisition. So far only one bug, ( fingers crossed) Love the game, still hate EA/Biofail for being douche bags to everyone on the 360 and ps3 who they've let down. Sad to hear Ocatrin has got problems on her next gen copy...

 

Petition hit 257 signatures... just couldn't keep devoting time to shouting at devs, my partner would have thrown me out if I kept ranting on and on and on about how much they have d*cked us over.

 

Hope everyone is well.

 

Off to bring the fight to Andrew Wilson... sorry, I mean Corypheus.

 

I will attempt to replace the disc with another one over here. If that doesn't work, and EA hasn't answered by then, I will attempt to re-install. If a new disc and a new install don't help, I will attempt to replace the console. If NONE of those things help, then I'M GONNA SUE THEIR ASS FOR PSYCHOLOGICAL STRESS AND EMOTIONAL VIOLATION!!!


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#2738
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So, I haven't downloaded the latest patch yet on my 360 (or, for that matter, even played Inquisition for two or three weeks, nor do I have any great desire to despite an interest in the story), but this seems like the appropriate place to vent some frustration.

 

I purposefully didn't purchase Inquisition until early-April in the hopes such would let me avoid the issues I heard cropping up on 360 in December by providing a lot of time for patching and the like to correct the problems. Unfortunately, I didn't look into this site or track down any news on the actual status or helpfulness of the patches that had been released when I purchased it, in which case I may have had some forewarning of what I was in for or actively reconsidered the purchase.

 

Downloaded the latest patch as of April upon booting up the game (after vainly searching for some manner of installing the second disc for a number of minutes), but experienced much of what is detailed in the first post of this thread. From most problematic to less: Freezing at multiple instances requiring a hard reset of the 360 (entering conversations, entering new areas, while loading a cinematic), extended loading screens resulting in 'partial' loads of an area or event that then would not complete or progress (judgements would load the characters but not the cinematic, Skyhold would load completely empty of people, etc.) requiring a reset, quests not activating or progressing, sound cutting out entirely (requiring a reset of the conole to fix) or becoming permanently delayed (again requiring reset), extended loading screens that resulted in being returned to the previous area, temporary freezing at variable times for variable times (sometimes showing up when loading new textures or areas, sometimes occurring mid-combat, sometimes occurring mid-cutscene or even in conversations (resulting in me kicking Iron Bull out of the party once)), speech either speeding up or garbling, textures clipping or becoming blindingly bright or impossible-to-see dark, text being utterly unreadable, and items and loot sometimes clipping through the ground and becoming inaccessible below the map.

 

For what a random statement by a person on an internet-forum for a game developer is worth, I'm not very impressed Bioware/EA. So not impressed, even, that I felt the compelling desire to come on here and complain rather than play the game this forum is centered around.


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#2739
OMEGA676767

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So, I haven't downloaded the latest patch yet on my 360 (or, for that matter, even played Inquisition for two or three weeks, nor do I have any great desire to despite an interest in the story), but this seems like the appropriate place to vent some frustration.

 

I purposefully didn't purchase Inquisition until early-April in the hopes such would let me avoid the issues I heard cropping up on 360 in December by providing a lot of time for patching and the like to correct the problems. Unfortunately, I didn't look into this site or track down any news on the actual status or helpfulness of the patches that had been released when I purchased it, in which case I may have had some forewarning of what I was in for or actively reconsidered the purchase.

 

Downloaded the latest patch as of April upon booting up the game (after vainly searching for some manner of installing the second disc for a number of minutes), but experienced much of what is detailed in the first post of this thread. From most problematic to less: Freezing at multiple instances requiring a hard reset of the 360 (entering conversations, entering new areas, while loading a cinematic), extended loading screens resulting in 'partial' loads of an area or event that then would not complete or progress (judgements would load the characters but not the cinematic, Skyhold would load completely empty of people, etc.) requiring a reset, quests not activating or progressing, sound cutting out entirely (requiring a reset of the conole to fix) or becoming permanently delayed (again requiring reset), extended loading screens that resulted in being returned to the previous area, temporary freezing at variable times for variable times (sometimes showing up when loading new textures or areas, sometimes occurring mid-combat, sometimes occurring mid-cutscene or even in conversations (resulting in me kicking Iron Bull out of the party once)), speech either speeding up or garbling, textures clipping or becoming blindingly bright or impossible-to-see dark, text being utterly unreadable, and items and loot sometimes clipping through the ground and becoming inaccessible below the map.

 

For what a random statement by a person on an internet-forum for a game developer is worth, I'm not very impressed Bioware/EA. So not impressed, even, that I felt the compelling desire to come on here and complain rather than play the game this forum is centered around.

Hello I have installed all dlc and patches so far.  Do your characters get thrown into the air while fighting.  I was fighting a group of enemies from above, while standing on a ledge situated on a rock face .  Then a lake appeared behind me and I was sent flying to my doom. Bye



#2740
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*Le sigh*

 

Man, I started following this game a year or two before release, and I used to follow the bioware devs on twitter. I was so excited. I'm a PS3 user that has yet to upgrade. Inquisition was the first game that got me REALLY excited for next gen, and I was considering saving up to buy a PS4. (I tend to not upgrade my console until there are multiple games I want to play.) But then I saw that it would be on PS3 as well. It made me kind of nervous that I hadn't seen any footage on PS3 prior to release. So I decided to read how PS3 users responded to Inquisition. 

 

And then I saw screenshots and saw many posts complaining about bugs. So I decided I would wait a few months until they got things patched up. I mean, they wouldn't leave things like that, right?

Nearly half a year later, and it seems like nothing has changed.

 

It looks like I'll be waiting until I can afford a PS4. Bioware, I am disappointed in you.

 

If you would have had Inquisition on new gen only, it would've been fine. But instead, you made promises to your fanbase that it would be on old gen consoles. A lot of them wasted their money on a game that doesn't function properly. 

 

I consider myself lucky that I waited a week instead of pre-ordering like I wanted to originally. 


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#2741
Octarin

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Just wanted to make an update. I finally managed to solve my problems. Yes, *I* managed, on my own, without any help WHATSOEVER from EA/BIOWARE tech support forums, despite me having written and bumped a 14-post thread about it, for a period of over two weeks (close to three now). The tech support level I received was: ................... 0. I got one of those deplorably ignorant "techs" to monolectically suggest that I should delete all my autosaves - which did absolutely nothing at all, as you can very well imagine. Not a single person bothered to suggest a simple thing. A clean re-install. Thankfully, due to my PC experience, where clean installs are often a practice that fixes things, once I managed to get a reply -from another player, NOT a tech- about how cloud works and if I can import ALL my saves back again, I uninstalled the thing entirely, cleaned up storages and caches, removed absolutely everything and re-install. It took me double the time the initial installation had taken, which leads me to believe that indeed the disk might have a problem, since all consequent installations are done through the DA:I server files and NOT the disk. Suffice it to say that all SP content was in, patched and ready to play at the 42% mark of the installation, and everything from then on was MP. The entire process of installation took some 35 hours, but right now I -seemingly at least- have a glitch/freeze/crash-free game.

 

I would like to extend my SINCERE CONGRATULATIONS to EA for managing to have the MOST USELESS TECH SUPPORT in the western world. 


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#2742
Pig Bodine

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Just wanted to make an update. I finally managed to solve my problems. Yes, *I* managed, on my own, without any help WHATSOEVER from EA/BIOWARE tech support forums, despite me having written and bumped a 14-post thread about it, for a period of over two weeks (close to three now). The tech support level I received was: ................... 0. I got one of those deplorably ignorant "techs" to monolectically suggest that I should delete all my autosaves - which did absolutely nothing at all, as you can very well imagine. Not a single person bothered to suggest a simple thing. A clean re-install. Thankfully, due to my PC experience, where clean installs are often a practice that fixes things, once I managed to get a reply -from another player, NOT a tech- about how cloud works and if I can import ALL my saves back again, I uninstalled the thing entirely, cleaned up storages and caches, removed absolutely everything and re-install. It took me double the time the initial installation had taken, which leads me to believe that indeed the disk might have a problem, since all consequent installations are done through the DA:I server files and NOT the disk. Suffice it to say that all SP content was in, patched and ready to play at the 42% mark of the installation, and everything from then on was MP. The entire process of installation took some 35 hours, but right now I -seemingly at least- have a glitch/freeze/crash-free game.

 

I would like to extend my SINCERE CONGRATULATIONS to EA for managing to have the MOST USELESS TECH SUPPORT in the western world. 

Yuppers... crossed fingers new gen has been ok for me. but man did my install take.... forever. Glad it's working now for you I'm loving it,. it's a brilliant game but how they screwed over old gen players is a crying disgrace. Not just broken game issues but also now I've seen next gen- the old gen is sooooo fugly. They should have not bothered or cut out a lot of content. Mainly I think not bothered, it was just a money grab. I will never give Bioware my money again. From now on 2nd hand only for me unless they refund all the people they screwed over.


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#2743
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Yuppers... crossed fingers new gen has been ok for me. but man did my install take.... forever. Glad it's working now for you I'm loving it,. it's a brilliant game but how they screwed over old gen players is a crying disgrace. Not just broken game issues but also now I've seen next gen- the old gen is sooooo fugly. They should have not bothered or cut out a lot of content. Mainly I think not bothered, it was just a money grab. I will never give Bioware my money again. From now on 2nd hand only for me unless they refund all the people they screwed over.

 

Meh, yeah, not gonna happen in this universe. Why would it? They KNEW they were screwing us over, and did it intentionally. So why refund us?


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#2744
Roninbarista

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Since the latest patch, has anyone (PS3 in particular) noticed how some of the companions or the PC will freeze during battle? Like some, my companions seem to be elsewhere during battles. WTH???

#2745
wintersdreaming

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Since the latest patch, has anyone (PS3 in particular) noticed how some of the companions or the PC will freeze during battle? Like some, my companions seem to be elsewhere during battles. WTH???

 

Yeah, it's actually happening on every single platform at the moment and multiple support threads have been started over it. Last I checked the only known solution was still to select the frozen character and make them jump a few times. Though it seems some people have had characters suddenly freeze and then teleport/spawn out of playable space? I feel like selecting them might be a bad idea when that happens though. Last time I had a character (Bull) glitch their way out of bounds, (for something unrelated) I accidentally selected them (Bull) and all the other characters teleported there with them (and subsequently became trapped in Bull's pillowy man-bossoms until the end of time I uploaded my last save)

 

 

Also, while I'm here, OCTARIN! I'm so glad to hear things are starting to go better :D (even if you did have to act as your own tech support)

Could I convince you to eventually write up a how-to for those of us less computer savvy? If some of the problems are routed in the disk itself, your solution might also help solve a lot of people's problems (I hope anyway. Dealing with bugs is bad enough, but I'm sick of watching other people get screwed over by this game and not being able to help.)


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#2746
SilverArrow

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So.... I've just downloaded the Black Emporium on my PS3 and.... *Grrr* it's a total mess! When I go into the War Room the loading screen takes agesss - as in longer than usual - then the War Room finally loads and my character is just stuck there! The map doesn't pop up at all! Is anyone else having this issue?


Same thing happened to me. You need to download the latest patch in order for it to work. Once I did, it was fine.

#2747
Roninbarista

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Yeah, it's actually happening on every single platform at the moment and multiple support threads have been started over it. Last I checked the only known solution was still to select the frozen character and make them jump a few times. Though it seems some people have had characters suddenly freeze and then teleport/spawn out of playable space? I feel like selecting them might be a bad idea when that happens though. Last time I had a character (Bull) glitch their way out of bounds, (for something unrelated) I accidentally selected them (Bull) and all the other characters teleported there with them (and subsequently became trapped in Bull's pillowy man-bossoms until the end of time I uploaded my last save)
 
 
Also, while I'm here, OCTARIN! I'm so glad to hear things are starting to go better :D (even if you did have to act as your own tech support)
Could I convince you to eventually write up a how-to for those of us less computer savvy? If some of the problems are routed in the disk itself, your solution might also help solve a lot of people's problems (I hope anyway. Dealing with bugs is bad enough, but I'm sick of watching other people get screwed over by this game and not being able to help.)


That freeze hits my tanks hard. Apparently activating their grappling chain shakes them out of it. When it happened to my poor mage Inquisitor, I got all sorts of confused. It also happened in MP once.

Damn glitches is ruining my fun.

#2748
ask_again_later

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Issues I'm having (360):

  • can't start certain characters quests (josephine and the bard). this happens on multiple accounts
  • quest thing in the upper right hand corner for "find a missing key" won't disappear even though i finished the quest with the empress a while ago


#2749
wintersdreaming

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Issues I'm having (360):

  • can't start certain characters quests (josephine and the bard). this happens on multiple accounts
  • quest thing in the upper right hand corner for "find a missing key" won't disappear even though i finished the quest with the empress a while ago

 

 

Well I don't think I can help with the character quests, when that happens to me all I can do is either play the next main story quest or 2 other characters quests, and then come back to broken one and try it again. Basically just stubbornness and luck there.

 

The quest thing though, sometimes the game doesn't recognize a quest is completed until you go into the completed quests part of the journal and get rid of all the little 'unread' markers. That might help? Occasionally doing this also helps with my almost-silent party dialogue problem. 



#2750
Octarin

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Yeah, it's actually happening on every single platform at the moment and multiple support threads have been started over it. Last I checked the only known solution was still to select the frozen character and make them jump a few times. Though it seems some people have had characters suddenly freeze and then teleport/spawn out of playable space? I feel like selecting them might be a bad idea when that happens though. Last time I had a character (Bull) glitch their way out of bounds, (for something unrelated) I accidentally selected them (Bull) and all the other characters teleported there with them (and subsequently became trapped in Bull's pillowy man-bossoms until the end of time I uploaded my last save)

 

 

Also, while I'm here, OCTARIN! I'm so glad to hear things are starting to go better :D (even if you did have to act as your own tech support)

Could I convince you to eventually write up a how-to for those of us less computer savvy? If some of the problems are routed in the disk itself, your solution might also help solve a lot of people's problems (I hope anyway. Dealing with bugs is bad enough, but I'm sick of watching other people get screwed over by this game and not being able to help.)

 

Thanks, and absolutely! I'll get to it tomorrow when I come back from a party I have to take my son to in the morning! I don't know if it will help old gen folk, but hey, you never know, and it can't hurt!