2835 réponses à ce sujet

[PhantomGreed]

Forget it guys, they've completely trashed us. 

 

http://blog.bioware....black-emporium/

 

DA:I beta testing four months post launch, and for PC only. New features for the beta testers so far, and then released sometime in the future for PC players, and maybe, who knows, for consoles one day... not a word about consoles not a word about old gens. 

 

I am close to tears. 

I see the Black Emporium has reared its head as well. At this point... I don't even know what to say, that I haven't already.

How glib that was written... Bah, I feel sick. I guess they really do look at us as the lowly "console peasants" who are lucky to lick the dust off their high powered PCs. 

I am betting I will get through DAO, Awakenings, DAII and the entire ME series before anything is fixed, if they ever even acknowledge that they are going to fix something other than PC, that is. 

Still not giving up, but meh, its like everything they do now is just a bigger let down than the previous, and that is getting pretty hard to top at this stage of Old Gen purgatory. 

 

On a less melancholic note:

Almost time for a new week of Dev Chat Roulette, and we only need 7 signatures to reach our 200 mark.

[Octarin]

Well at least they're talking about adding certain things that we all have been asking for quite some time, storage and re-customization.

 

These aren't much good if you can't play the game, now, are they?

[JumboWheat01]

These aren't much good if you can't play the game, now, are they?

 

No, but someone here needs to maintain a certain sense of optimism.  Despondency gets dull after a while.

[terminussystems]

I disappear for a while to play video games because I had a major grump with DAI and how Bioware were handling it, and I come back from 100%-ing Tomb Raider: Legend to see that they're beta-ing a way to adjust subtitle size on PC.

 

Good ****** god, someone hold my gay deaf self I think I'm going to ****** implode.

[Octarin]

No, but someone here needs to maintain a certain sense of optimism.  Despondency gets dull after a while.

 

You go ahead being unrealistic if you wish. I'll stick with despondent. At least that way you can't get even more disappointed. Presumably.

[RosarioGerard]

got this game 3 days ago had a couple of freezes and frame rate drops on my ps3. Still got 27 days left on my gamestop warranty. should i wait a few more weeks for a fix announcement? or do return it and get a different game? Was thinking FF:XIV ARR lol

[Panda]

Good news about Patch 5: they are looking into making caption size customisable. They put one line about that middle of that post ^^; But I guess it's one of major issues on old gen so it'd help lot of people. Still, sad that they aren't looking into PS3 and XBOX360 stuff in technical and graphical aspects.

[terminussystems]

Good news about Patch 5: they are looking into making caption size customisable. They put one line about that middle of that post ^^; But I guess it's one of major issues on old gen so it'd help lot of people. Still, sad that they aren't looking into PS3 and XBOX360 stuff in technical and graphical aspects.

I'm legitimately freaking the **** out right now, all that optimism kind of paid off.

 

I sincerely hope they release it for console.

[Panda]

I'm legitimately freaking the **** out right now, all that optimism kind of paid off.

 

I sincerely hope they release it for console.

 

Yep it would be one important thing to fix. Hopefully it really becomes fix. It's not needed on PC, I know that at least but hopefully BW realises it's needed on consoles.

[Pig Bodine]

I've given a reply to Gaider, I doubt he'll ever answer, but it was worth the effort. 

 

Here it is:

 

http://forum.bioware...7#entry18595580

Couldn't keep quiet once I read his arrogant dismissal- so i chimed in with this.

 

 

 

I don't think that anyone wants to be a community manager I just think they'd like someone to fix their game.

 

If you don't want people engaging in a discussion on how best to achieve that then I wouldn't call a section of your forum 'feedback and suggestions'.

 

The reason whilst people are 'bothering' employees who aren't responsible for dealing with these issues is because they keep getting redirected to EA Help which doesn't have answers to the game breaking issues that make some old gen consoles incompatible with the game.

 

If someone was appointed to sort these problems out and communicate with customers- then we wouldn't need to try and message the higher up devs directly.

 

I understand many customers can play Inquisition on the 360 and the ps3- and because these faults are inconsistent it's difficult to troubleshoot, but it feels as though you are not going to address these issues at all.

 

Heres is a thread with over 91,000 views filled with posts by people who's game crashes every ten minutes or so:

http://forum.bioware...x-these-issues/

 

And here is the petition we started to get those crashes fixed:

http://www.thepetiti...onsoles-fix-it/

 

Do you honestly think that all these people have so little going on in their lives that they are just here to orchestrate a "...let's annoy David Gaider campaign?"

 

I love Bioware games and want you guys to fix this so I can play Inquisition too, but in all honesty before this game crashed 30 times in 25 hours I had no idea who you specifically even were. I'd never even been on a forum before, for any games. I just like playing them in my short periods of free time- and as soon as I have a product that works, I'm outta here.

 

So take responsibility, or at least delegate it and get someone to fix this game and keep us informed when that is going to happen. That is basic customer service.

 

Thanks!

[Pig Bodine]

I see the Black Emporium has reared its head as well. At this point... I don't even know what to say, that I haven't already.

How glib that was written... Bah, I feel sick. I guess they really do look at us as the lowly "console peasants" who are lucky to lick the dust off their high powered PCs. 

I am betting I will get through DAO, Awakenings, DAII and the entire ME series before anything is fixed, if they ever even acknowledge that they are going to fix something other than PC, that is. 

Still not giving up, but meh, its like everything they do now is just a bigger let down than the previous, and that is getting pretty hard to top at this stage of Old Gen purgatory. 

 

On a less melancholic note:

Almost time for a new week of Dev Chat Roulette, and we only need 7 signatures to reach our 200 mark.

 

Okeydoke on Monday I nominate Phantom Greed to put forward the next employee to message. I'm almost tempted to suggest David Gaider... but let's play nice, unlike Bioware's employee of the month just did, and pick someone else.

[phototed]

got this game 3 days ago had a couple of freezes and frame rate drops on my ps3. Still got 27 days left on my gamestop warranty. should i wait a few more weeks for a fix announcement? or do return it and get a different game? Was thinking FF:XIV ARR lol

 

Return it, but stay tuned to this thread to see if it does get better.  This is like that sitcom that is so lame and bad but you just can't help watch.

[Beama Beorhtost]

Let's just hope that patch 5 doesn't break anything else in the old gen versions as, seeing the different problems that the PC version has and this patch been beta tested on PC, I really don't know if it could fix the specific issues the old gen are having. Since I'm not a dev but a lowly archaeologist I really don't know if the different testing platform could be important in the bigger scheme of fixes, so I'll just keep my fingers crossed...

[Pig Bodine]

So despite the fact that I have been nothing but polite on every post I have made on here Bioware have stripped my signature from me- hence the new one below.

 

I don't know if that means we are being banned from messaging devs- or doing anything to organise on here, as I haven't actually had what their rules are explained to me.

 

I guess I am being told that I am not allowed to complain.

 

I guess that despite being a customer I have no right to point out they are selling a game which for a lot of their customers doesn't work.

 

I guess it is more important for them to be spending time 'policing' this forum than actually fixing the game.

 

I guess I now know what it is to be Winston Smith.

[terminussystems]

Oh look, D*vid G*ider (I'm blocking out his name bc I KNOW he constantly searches for himself to start ****) being a rude, snide **** again. How unsurprising. So glad he left tumblr, he was NOT putting out a great name for Bioware, nor was he a particularly nice person.

 

(Hoo boy, let me tell you about the time he was rude to fans that were disappointed about the hair choices for Qunari, saying that it's ~too hard~ to model hair on the Qunari, even though there are modders out there who do much more harder things for absolutely free (like that Skyrim mod that changes all the dragons to Thomas the Tank Engine characters, complete with sounds and all). Stay in your lane, G*ider.)

 

Looking at Bioware and how they (both company and developers) handle fans and criticism is such a train wreck you can't tear your eyes away from.

 

Regardless, on topic, it took them 4 months to even mention a subtitle fix. I would call that horrifying if I weren't worried about jinxing the luck around getting a subtitle fix in the first place.

[PhantomGreed]

Okeydoke on Monday I nominate Phantom Greed to put forward the next employee to message. I'm almost tempted to suggest David Gaider... but let's play nice, unlike Bioware's employee of the month just did, and pick someone else.

It would be my absolute pleasure.

Ol Davey boy is quite the tempting target, but yeah, I think we should save him for last at least.

[PhantomGreed]

So despite the fact that I have been nothing but polite on every post I have made on here Bioware have stripped my signature from me- hence the new one below.

 

I don't know if that means we are being banned from messaging devs- or doing anything to organise on here, as I haven't actually had what their rules are explained to me.

 

I guess I am being told that I am not allowed to complain.

 

I guess that despite being a customer I have no right to point out they are selling a game which for a lot of their customers doesn't work.

 

I guess it is more important for them to be spending time 'policing' this forum than actually fixing the game.

 

I guess I now know what it is to be Winston Smith.

That's complete rubbish!

 

I may not have posted as much, but my sig is almost the exact same as yours, and yet I still have it?

If we are not allowed to complain, than they might as well just close the forum, since I am sure most everyone has had a complaint at one time or another. Freedom of speech and criticism are things you have to deal with in the real world, and everyone has an opinion, especially when they are putting forth their own monetary gain for a product.

 

What, is BW trying to turn this forum into some idealistic game, where they are showered with nothing but praise and receive no negative/constructive feedback or truth?

So that is where the allocated funds for our fixes went! To hire individuals to drink Red Bull and sit in a dimly lit room somewhere analyzing every post, and deciding if you are "just complaining too much about our product you paid for" Nice to know.

[Keitaro57]

A little too late to make some damage control, Bioware. A little...

[PhantomGreed]

^^Indeed, I think they missed their mark on that by a smidgen.

[Pig Bodine]

I want to thank everyone that stood up for me on the other thread!

 

That brought a lump to the old throat.

 

You guys are great!

 

I also just posted the following on there to try and get people to understand our frustration.

 

"3 months ago a proportion of customers bought their copies of Dragon Age Inquisition for their old gen consoles, only to discover that due to a disc unreadable error on the xbox 360 and crashes on the ps3 it meant that the game for them was unplayable.

 

I myself purchased it for the old xbox and had it crash 30-40 times in 25 hours of playing.

 

After that I went to EA Help and followed the advice I found there, reinstalling it on the hard drive clearing cache, etc and even taking back the discs twice just in case they were faulty.

 

After that I took the game back to get a full refund.

 

However I also joined this forum in the hopes that Bioware would make an announcement and then I would be able to purchase the game again and get it to work. I was really looking forward to this because I really love Bioware games.

 

Some of the people who bought the game, but who couldn't play it because of the errors, hung onto their copies hoping they'd get a fix.

 

I realised that as various iterations of the old gen consoles had differing drives, motherboards etc that this may be quite tricky.

 

However I expected the fans to be kept in the loop and that some sort of answer would be forthcoming- perhaps with the xbox they would allow us to install disc 2 to the hard drive- as I thought that might solve the false disc unreadable error, (false because this was clearly happening with brand new clean discs)

 

Instead of keeping us informed however we were largely ingnored.

 

Occasionally a dev would drop by the thread to tell us to essentially stop complaining and report our errors to EA Help- despite the fact that these were issues that couldn't be sorted with troubleshooting and required patching.

 

As time wore on, those who kept their copy of the game were left with a product they couldn't return for a full refund- because they had kept faith with Bioware that they'd fix the game.

 

Now, no doubt some people got angry about this.

 

No doubt too, some people who complained also brought up a raft of issues to do with textures, framerates and graphical performance which could be construed as being somewhat off-topic, however with the vast majority of those on the thread they had bought a game that didn't work, that Bioware had no intention of fixing- which we could tell because our errors weren't mentioned in patch notes, and were just being told to visit EA Help- who couldn't... ahem, help.

 

So we started a petition, started messaging devs.

 

I can't speak for everyone that messaged Bioware employees- but I always kept my messages polite.

 

Occasionally I may have said the game doesn't work on old gen consoles when I tweeted them- because there wasn't enough space to put "...doesn't work on a proportion of consoles..." in a tweet, but I believe I made that clear in the messages I posted on here.

 

So yes, I have encouraged people to email higher-ups, but  I have always urged people to be polite.

 

If Bioware actually had a proper complaints proceedure and a customer services department I would never have sent any messages to the devs. As EA/ Bioware don't have a proper complaints department, manager callback, etc... and as at present I can't play Inquisition on my xbox I was really left with no other choice than to message employees directly.

 

All I've ever wanted was that everyone would be able to play this game regardless of platform- and if that meant I had to set up a petition or message devs then that's what I thought i had to do.

 

(As a side note: When I last messaged David Gaider it was to tell him how much I enjoy his writing and used the metaphor that at present his publisher has delivered his latest story in a format that means for some of us the pages have been stuck together with glue. I wanted him to understand that we couldn't experience what he has helped to create because of technical reasons. I made no attacks on him and had no intention to cause distress. I have nothing against him personally, had no idea of his current health situation, and wish him a speedy recovery.)

 

I hope people understand I'm not being overly entitled with what I was trying to achieve, I'm just a gamer who wants to play a game they have been looking forward to. I never expected the old gen version of a game to be a swanky as the new gen- I just expected to be able to play it without it crashing every ten minutes or so. If I offended anyone I apologise as that was never my intent.

 

I hope those of you, regardless of platform, who believe that some of us do genuinely have a game that is currently not working on their specific old gen consoles, take the time to sign the petition.

 

Sorry about the length of the post...

 

Thanks!"

[Keitaro57]

Thanks for your FEEDBACK PigBodline.

 

Fresh news about my attemp to finish the game. I have a tier 3 bow shematics and try to use "touched" ore to improve it power by 10%. It worked on a staff so I tried to have a powerful bow early in the game. But... It never worked. After one hour of save/load, after crafting numerous and numerous bow, not a single one get the bonus. And it was a 40% triggering bonus!

 

About the companion sidequest, the quest of Solas is bugged, the quests of Varric, Cole, Vivienne and Iron Bull doesn't trigger and I am to the door of the "wicked heart" quest.

 

Oh, and I understand something about the teleporting loot : half of the time, the loot appear on the foot of the party member that kills the enemy. One time, I killed numerous enemies by standing on a point (thanks archer skills...) and found six different loot just on my position!

[Octarin]

Meh. 

 

 

 

Yeah, that's my sole comment by now.

 

 

Waiting to see if I get a reply from Schumaher. I give it a 0 chance.

[wingzeroshell]

same here octarin still waiting think you have a better chance at the lottery then getting his reply

[Octarin]

same here octarin still waiting think you have a better chance at the lottery then getting his reply

 

ROFL, hell yeah!!! I wanna win that lottery now!! I'd buy me a brand new xbone and ****** on their graves lololol!!!

[Wodan Yrmir]

I want to thank everyone that stood up for me on the other thread!

 

That brought a lump to the old throat.

 

You guys are great!

 

I also just posted the following on there to try and get people to understand our frustration.

 

"3 months ago a proportion of customers bought their copies of Dragon Age Inquisition for their old gen consoles, only to discover that due to a disc unreadable error on the xbox 360 and crashes on the ps3 it meant that the game for them was unplayable.

 

I myself purchased it for the old xbox and had it crash 30-40 times in 25 hours of playing.

 

After that I went to EA Help and followed the advice I found there, reinstalling it on the hard drive clearing cache, etc and even taking back the discs twice just in case they were faulty.

 

After that I took the game back to get a full refund.

 

However I also joined this forum in the hopes that Bioware would make an announcement and then I would be able to purchase the game again and get it to work. I was really looking forward to this because I really love Bioware games.

 

Some of the people who bought the game, but who couldn't play it because of the errors, hung onto their copies hoping they'd get a fix.

 

I realised that as various iterations of the old gen consoles had differing drives, motherboards etc that this may be quite tricky.

 

However I expected the fans to be kept in the loop and that some sort of answer would be forthcoming- perhaps with the xbox they would allow us to install disc 2 to the hard drive- as I thought that might solve the false disc unreadable error, (false because this was clearly happening with brand new clean discs)

 

Instead of keeping us informed however we were largely ingnored.

 

Occasionally a dev would drop by the thread to tell us to essentially stop complaining and report our errors to EA Help- despite the fact that these were issues that couldn't be sorted with troubleshooting and required patching.

 

As time wore on, those who kept their copy of the game were left with a product they couldn't return for a full refund- because they had kept faith with Bioware that they'd fix the game.

 

Now, no doubt some people got angry about this.

 

No doubt too, some people who complained also brought up a raft of issues to do with textures, framerates and graphical performance which could be construed as being somewhat off-topic, however with the vast majority of those on the thread they had bought a game that didn't work, that Bioware had no intention of fixing- which we could tell because our errors weren't mentioned in patch notes, and were just being told to visit EA Help- who couldn't... ahem, help.

 

So we started a petition, started messaging devs.

 

I can't speak for everyone that messaged Bioware employees- but I always kept my messages polite.

 

Occasionally I may have said the game doesn't work on old gen consoles when I tweeted them- because there wasn't enough space to put "...doesn't work on a proportion of consoles..." in a tweet, but I believe I made that clear in the messages I posted on here.

 

So yes, I have encouraged people to email higher-ups, but  I have always urged people to be polite.

 

If Bioware actually had a proper complaints proceedure and a customer services department I would never have sent any messages to the devs. As EA/ Bioware don't have a proper complaints department, manager callback, etc... and as at present I can't play Inquisition on my xbox I was really left with no other choice than to message employees directly.

 

All I've ever wanted was that everyone would be able to play this game regardless of platform- and if that meant I had to set up a petition or message devs then that's what I thought i had to do.

 

(As a side note: When I last messaged David Gaider it was to tell him how much I enjoy his writing and used the metaphor that at present his publisher has delivered his latest story in a format that means for some of us the pages have been stuck together with glue. I wanted him to understand that we couldn't experience what he has helped to create because of technical reasons. I made no attacks on him and had no intention to cause distress. I have nothing against him personally, had no idea of his current health situation, and wish him a speedy recovery.)

 

I hope people understand I'm not being overly entitled with what I was trying to achieve, I'm just a gamer who wants to play a game they have been looking forward to. I never expected the old gen version of a game to be a swanky as the new gen- I just expected to be able to play it without it crashing every ten minutes or so. If I offended anyone I apologise as that was never my intent.

 

I hope those of you, regardless of platform, who believe that some of us do genuinely have a game that is currently not working on their specific old gen consoles, take the time to sign the petition.

 

Sorry about the length of the post...

 

Thanks!"

 

That was a great post there ,,you doing a great jobs Bodine and i hope they will listen one day,just like Octarin i am done with this series and will no longer support it,they have ignore the old gen letting all the bug in it and now they even worsted even more with each update,i try to found good comment for this but seen i don't have the energy too waste on this so i will just move on.

 

So i'll wish you good luck and hope thing will work out