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Old gen (PS3 and XBOX360) master thread, Bioware please fix these issues!


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#2301
PhantomGreed

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After much deliberation, I have chosen this weeks winner of Dev-Chat Roulette!

 

And the winner is....

 

Conal Pierse!

 

Message him this week with "Inquisition still crashing on ps360 generation, where's the patch that fixes it?" on the forums (PM), Facebook, Twitter, or any other social media outlet I am forgetting. If you would like to change your sig to reflect this weeks winner, feel free to do so, but odds are I will lose mine soon as well. 

Perhaps we will get a less disappointing reaction this week.

Here's a pint to hoping!  ;)


  • AWTEW et Pig Bodine aiment ceci

#2302
wingzeroshell

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http://www.thepetiti...onsoles-fix-it/  one more come on who wants to be number 200


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#2303
PhantomGreed

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We just hit 200 on the petition! :wizard:


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#2304
AWTEW

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got this game 3 days ago had a couple of freezes and frame rate drops on my ps3. Still got 27 days left on my gamestop warranty. should i wait a few more weeks for a fix announcement? or do return it and get a different game? Was thinking FF:XIV ARR lol

 

Return it.


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#2305
Panda

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I actually bought DAI couple days ago and played it first time yesterday, I only played 5 hours though but this is first impression:

 

I put DAI in PS3 and it asked to patch and I clicked yes and minute later I got black screen and unresponsing PS3. I had to pull power chord out to shut down system.That made me very worried but after that it worked pretty well. I didn't get much problem during my short playtime other than graphical one's.

 

The CC on PS3 and in PC where I first tried it is very different. The problem graphical, but also I noticed lack of freckles and odd skin colors of qunaris that were different from what PC had on CC. For some reason there is no grey skin for qunaris and closest to grey is lilaish brown which is supposed to be jet black one. But it's brown not black unlike in PC which is odd. Shiny hair doesn't look that nice either, but I awaited that. I think biggest problem is low resolution and low graphic quality.

 

I find controls for PS3 odd. I don't understand why R2 is basic attack, it's very hard to get used to. Overall the controls are very different from previous DA games so it takes time grasp them.

 

In the actual game there was some graphical issues as well like clipping and low graphics in characters. For some reason backgrounds in Hinderlands are pretty but characters themselves look very low resolution, especially in cutscenes. Leliana looks horrendous and Cass quite bad as well, her face is mushy pixels with some eyes, nose and mouth there.

 

Text-size was quite claring issue when I played cause the text really is ridiculously small and I found it really hard to keep up with subtitles because of it. Usually I can follow subtitles just fine. I found myself skipping all texts that weren't important or were long.

 

I hadn't had other problems yet.


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#2306
Octarin

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I actually bought DAI couple days ago and played it first time yesterday, I only played 5 hours though but this is first impression:

 

I put DAI in PS3 and it asked to patch and I clicked yes and minute later I got black screen and unresponsing PS3. I had to pull power chord out to shut down system.That made me very worried but after that it worked pretty well. I didn't get much problem during my short playtime other than graphical one's.

 

The CC on PS3 and in PC where I first tried it is very different. The problem graphical, but also I noticed lack of freckles and odd skin colors of qunaris that were different from what PC had on CC. For some reason there is no grey skin for qunaris and closest to grey is lilaish brown which is supposed to be jet black one. But it's brown not black unlike in PC which is odd. Shiny hair doesn't look that nice either, but I awaited that. I think biggest problem is low resolution and low graphic quality.

 

I find controls for PS3 odd. I don't understand why R2 is basic attack, it's very hard to get used to. Overall the controls are very different from previous DA games so it takes time grasp them.

 

In the actual game there was some graphical issues as well like clipping and low graphics in characters. For some reason backgrounds in Hinderlands are pretty but characters themselves look very low resolution, especially in cutscenes. Leliana looks horrendous and Cass quite bad as well, her face is mushy pixels with some eyes, nose and mouth there.

 

Text-size was quite claring issue when I played cause the text really is ridiculously small and I found it really hard to keep up with subtitles because of it. Usually I can follow subtitles just fine. I found myself skipping all texts that weren't important or were long.

 

I hadn't had other problems yet.

 

Welcome to my world. :/



#2307
Pig Bodine

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Currently waiting for Care2 to print out the petition pdf.

 

Obviously i will be emailing it to Bioware and EA but has anyone got a good list of contacts- the best places to send it?

 

Also this is what i went with as an accompanying letter- any critique greatfully received.

 

"Dear Bioware,

     Currently, as you are more than aware, there are a number of old gen console owners who can't play Dragon Age Inquisition due to it crashing every ten minutes with a disc unreadable error on the xbox 360 and random freezes on the ps3. There are a lot of customers on your own forum who have been complaining about this for weeks with no real response from yourselves other than being told to report their issues to EA Help- who cannot provide answers to these problems.   

 

There was only so many times people could be told to reinstall their game, delete the cache on their hard drive, try new copies of the game before the realisation was made that this was a fundamental, if intermittant flaw - ( by which I mean, one dependent on motherboard, disc drive etc of specific console's iterations), a fault with the product itself. 

 

Here's the thread with over 90,000 views now http://forum.bioware...-bioware-please-fix-these-issues/

 

We are not asking for miracles.   

 

Few of us when buying the game for an old gen console would expect it to run as smoothly as the next gen console versions and certainly I myself never expected it to look as pretty. However what we did expect was a game that worked. Or an apology and a full refund. Many people have hung onto their copies patiently waiting for Bioware to fix this- only to be ignored, and to have the game no longer be worth- in terms of trading it in, what they paid for it.   

 

I have loved Bioware games since Jade Empire and have never felt the need before to complain about your products or those of any other game manufacturer- but you have sold a game that for many of us is literally unplayable- crashing every ten minutes or so. These are not trivial bugs.   

 

Do you not think you have a duty to fix it?   

 

And a duty to keep us informed when that fix is coming?   

 

If not a public apology and a refund is surely only fair.   

 

Do the right thing."

 

Thanks to everyone that signed and helped it to hit target!


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#2308
Keitaro57

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Merry thanks, Pig Bodine.

 

It's true that the game on old gen is so unstable you really don't know how to progress. For now, my main campaign still go smoothly but the sidequests have turned to the worst. Varric says always the same thing, Iron Bull ignore me, Solas and Cole made the console freeze, Vivienne has not gain any reply still the moment I take her in Inquisition... If this continue, I will run to the end and ignore everything else in the way. And it is the BEST RUN I EVER HAVE!

 

Perhaps the patch 7 in may will change that? Or the anniversary patch, one year after the release of the game? Feeling so dispensable...


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#2309
Panda

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Welcome to my world. :/

 

And second crash during multiplayer session after few hours of play ^^;

 

Oh well, I hope this doesn't mean it's going to crash every day I play it.



#2310
Octarin

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I don't even bother with posting to the dev at this point. My particular problem isn't going to be fixed or solved, as I suspect it was intentional. So, good luck with the petition guys, I hope they fix some things at least. 



#2311
Pig Bodine

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I'll be away with the aged relatives again for a few days- haven't delivered the petition yet- will do so when I get back- any further suggestions for edits to the accompanying letter (see previous post) or places to send it greatfully received...



#2312
Keitaro57

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I'll be away with the aged relatives again for a few days- haven't delivered the petition yet- will do so when I get back- any further suggestions for edits to the accompanying letter (see previous post) or places to send it greatfully received...

Perhaps changing the end. It looks a little bit aggressive and they will take every single word they can to charge us like morons.

 

Saying something about the fact that we hope they stay professionnal and finally make what their customers are waiting for : that they make the PS360 versions of the game as smoothly running than the other versions.


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#2313
wingzeroshell

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How I play dragon age lately. I would like to update people on how I play the new patched dragon age now.

 

STEP 1 Turn on dragon age inquisition check for updates that as usual are not available.

 

STEP 2 Turn it off



#2314
wingzeroshell

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oh Yeah for those who can't player after the long process of installing the game and then updating here is a fix that works 8/10 times.

 

STEP 1:  Delete the game and all saves i know it sucks but  your save 9/10 is corrupt thanks to the update one of the many things they didn't tell you may happen.

 

STEP 2:  Install the game offline so no update is applied.

 

STEP 3: When the game is fully installed go online and apply the updates. Your game should work now, but remember this only works 8/10 times and it won't fix major glitches still not addressed by ignoreyouware.



#2315
Keitaro57

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Just to ask : I get an armor for elven archer. No problem with the level but... why can't Sera equip elven stuff?



#2316
Panda

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Just to ask : I get an armor for elven archer. No problem with the level but... why can't Sera equip elven stuff?

 

I think it has been discussed, not here but elsewhere. What I gathered is that it isn't bug but intentional since Sera has human's body model or is anti-elf maybe both.. well I'm not really sure, just glimpsed over some stuff about it ^^; But yep it shouldn't be bug.



#2317
Keitaro57

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I think it has been discussed, not here but elsewhere. What I gathered is that it isn't bug but intentional since Sera has human's body model or is anti-elf maybe both.. well I'm not really sure, just glimpsed over some stuff about it ^^; But yep it shouldn't be bug.

Okay, thanks for the reply!

 

I'm feeling like founding a great bow and can't equip it to Legolas!

 

Well, I'll continue as long as I can in this run but i ran in one bug after another. Even my unpatched Skyrim wasn't so buggy! If only it was only some minor graphical issues... If a newbie come here, follow my advice : make a LOT of saves. Before every battle, every conversation, every cutscene, every room of the dungeon... It will help greatly!



#2318
Poisd2Strike

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Just to ask : I get an armor for elven archer. No problem with the level but... why can't Sera equip elven stuff?

 

Most likely the armor you found requires the would-be-wearer to be "Elf trained".  Since Sera was raised by / among humans, she is not "Elf trained" and therefore cannot wear that particular armor.  To be honest though, unless the armor you found had "Godlike" attributes you can most likely Craft much better armor for Sera assuming you have the Schematic and materials.  I recommend farming the Cradle of Sulevin (sp?) location in search of T3 Armor Schematics.  Also, there is one Perk that will allow vendors to sell better items including Schematics.  The name of the perk is "The Short List", and if you have this Perk you can check the Mabari Hound Vendor (in the Hissing Wastes region) who is supposed to sell the T3 Superior Prowler Armor Schematic.  IIRC, the price is around 9000-10000 gold.

 

Or, you could do what I plan on doing (at this point) which is farm the Cradle of Sulevin for gold and any unwanted things to sell to the vendor and farming a bit to collect crafting materials.  The next patch (Patch 5) is supposed to include DAI's version of The Black Emporium where you are supposed to be able to purchase Epic Weapons, New Schematics and even Crafting materials (in addition to being able to tint your armor a specific color, having a Storage Chest in Skyhold Undercroft and also being able to change Inquisitor's voice and appearance via a Magical Mirror).  I don't plan on doing any additional Crafting until after Patch 5, since better quality Armor / Weapon Schematics will likely become available.  Hopefully, Patch 5 will not require a hotfix right away.  I am somewhat confident in this, given that Bioware is apparently going to be accepting Beta testing applications for Patch 5 on PC.  Consoles won't be getting Patch 5 until after it has been successfully Beta tested and deployed on PC.



#2319
Keitaro57

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Or, you could do what I plan on doing (at this point) which is farm the Cradle of Sulevin for gold and any unwanted things to sell to the vendor and farming a bit to collect crafting materials.  The next patch (Patch 5) is supposed to include DAI's version of The Black Emporium where you are supposed to be able to purchase Epic Weapons, New Schematics and even Crafting materials (in addition to being able to tint your armor a specific color, having a Storage Chest in Skyhold Undercroft and also being able to change Inquisitor's voice and appearance via a Magical Mirror).  I don't plan on doing any additional Crafting until after Patch 5, since better quality Armor / Weapon Schematics will likely become available.  Hopefully, Patch 5 will not require a hotfix right away.  I am somewhat confident in this, given that Bioware is apparently going to be accepting Beta testing applications for Patch 5 on PC.  Consoles won't be getting Patch 5 until after it has been successfully Beta tested and deployed on PC.

For now, every patches needed hotfixes. And they are several issues like the banters, the absence of music or the dropkey that never worked finely. Bioware made me lost each and every shard of trust to them. In fact, I try to finish the game BEFORE the release of the patch because I'm afraid the new one corrupted my saves files or make the game impossible to launch at all. They beta-test the patch on PC and don't give a crap about the oldgen specific problems so I don't hope at all that the patch will be stable on our consoles...



#2320
Conal Pierse

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After much deliberation, I have chosen this weeks winner of Dev-Chat Roulette!

 

And the winner is....

 

Conal Pierse!

 

Message him this week with "Inquisition still crashing on ps360 generation, where's the patch that fixes it?" on the forums (PM), Facebook, Twitter, or any other social media outlet I am forgetting. If you would like to change your sig to reflect this weeks winner, feel free to do so, but odds are I will lose mine soon as well. 

Perhaps we will get a less disappointing reaction this week.

Here's a pint to hoping!  ;)

I'd rather prefer that you take the opportunity to remove an offending part of your signature, rather than have a mod discover and remove it. I appreciate what you are trying to do and understand that you are frustrated, but we do not allow our posters to target individuals for harassment (even if you are asking others to be polite).

And no, I didn't discover this because I was inundated with messages or search the forums for my name. I regularly check this thread and let our team know about the concerns of our community (both here and elsewhere) and issues they are facing. I understand that our inability to give you much in the way of information to date is frustrating, and for that I apologize.

I encourage you to continue to provide feedback, but please do so in a way that doesn't violate the rules of this board. Feedback from the community is an invaluable tool for our developers, however, we kindly ask that it is given in a constructive manner.


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#2321
sleasye74

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"And no, I didn't discover this because I was inundated with messages "
So our methods are not working? Could you not have worded your statement without being condescending?


"I'd rather prefer that you take the opportunity to remove an offending part of your signature, rather than have a mod discover and remove it. I appreciate what you are trying to do and understand that you are frustrated, but we do not allow our posters to target individuals for harassment (even if you are asking others to be polite)."
We're is the harassment in phantomgreed's signature? How are you being targeted for harassment?
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#2322
introverted_assassin

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been keeping an eye on this thread. i applaud the resilience of those that are still trying. and if that Pierse person's response up there is any indication of the type of interaction you guys have had to deal with here(actually i haven't saw any interaction but the occasional "keep it cool guys" rhetoric once in a blue), it greatly saddens me. i appreciate you all going to bat on behalf of last gen people. I'm one of them and i signed that petition long ago. So...thank you. truly.
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#2323
Panda

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I'd rather prefer that you take the opportunity to remove an offending part of your signature, rather than have a mod discover and remove it. I appreciate what you are trying to do and understand that you are frustrated, but we do not allow our posters to target individuals for harassment (even if you are asking others to be polite).

And no, I didn't discover this because I was inundated with messages or search the forums for my name. I regularly check this thread and let our team know about the concerns of our community (both here and elsewhere) and issues they are facing. I understand that our inability to give you much in the way of information to date is frustrating, and for that I apologize.

I encourage you to continue to provide feedback, but please do so in a way that doesn't violate the rules of this board. Feedback from the community is an invaluable tool for our developers, however, we kindly ask that it is given in a constructive manner.

 

I don't think messaging about problems is harasshment unless there is personal attacks or something similar going on though.

 

I think people are trying to get attention to problems this way cause they have been ignored otherways. I have messaged to Allan about making old gen community thread, but without answer. Why are PC players hold on higher pedastal with their own threads, I don't know. Because Devs are refusing to take care and keep old gen community updated I have to do that and take my own time to do what devs do to PC community. Aren't I practically doing devs job with this thread? We don't get info unlike PC folks get with messages about new patches and what it will fix for them, acknowledgement by devs and other stuff. I have to search and ask around for them everytime and then update opening post.

 

And I think one problem is that although devs say they are listening it doesn't really show in Patches. Patches 2-4 were practically PC patches with tons of unique fixes. Patch 5 finally has mention -one sentence long, maybe cause it's not important to PC folks- about adjustable size of subtitles which is one of major issues console folks have been reporting since release. It's probaply being fixed cause it's problem for XBONE and PS4 as well, not only old gen.

 

At this point it doesn't seem like we will get old gen specific fixes at all. Although you have been in this thread which is at least something, well I don't think it has translated to fixes and patches for us so overall it doesn't feel like we have been heard.


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#2324
Octarin

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I'd rather prefer that you take the opportunity to remove an offending part of your signature, rather than have a mod discover and remove it. I appreciate what you are trying to do and understand that you are frustrated, but we do not allow our posters to target individuals for harassment (even if you are asking others to be polite).

 

 

Oh, wow. Harrassment. That's a new one. OK. I'm game, let's see...

 

[a few minutes later]

 

So, according to the Merriam-Webster dictionary harassment is construed as:

 

1
a :  exhaustfatigue
 
(1) :  to annoy persistently (2) :  to create an unpleasant or hostile situation for especially by uninvited and unwelcome verbal or physical conduct
2
:  to worry and impede by repeated raids <harassed the enemy>

Yes, in that sense this does constitute harrassment and Conal Pierse is correct. No two ways about that I'm afraid.

 

However, he still hasn't given us any sort of definitive answer. So, the reply can be rephrased to a "back off, you're annoying, I'll let you know if anything comes up about your case, but don't hold your breath". Which doesn't really tells us anything new, other than the fact that we annoyed him.

 

Also, may I just note that according to Gaider, community feedback is a useless waste of time. So, you might wanna decide on a single unified company policy as relates to what is community feedback, cause I sense some major dichotomy here. 

 

And that's me done being polite. 


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#2325
Guest_Donkson_*

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Oh, wow. Harrassment. That's a new one. OK. I'm game, let's see...

 

[a few minutes later]

 

So, according to the Merriam-Webster dictionary harassment is construed as:

 

1
a :  exhaustfatigue
 
(1) :  to annoy persistently (2) :  to create an unpleasant or hostile situation for especially by uninvited and unwelcome verbal or physical conduct
2
:  to worry and impede by repeated raids <harassed the enemy>

Yes, in that sense this does constitute harrassment and Conal Pierse is correct. No two ways about that I'm afraid.

 

However, he still hasn't given us any sort of definitive answer. So, the reply can be rephrased to a "back off, you're annoying, I'll let you know if anything comes up about your case, but don't hold your breath". Which doesn't really tells us anything new, other than the fact that we annoyed him.

 

Also, may I just note that according to Gaider, community feedback is a useless waste of time. So, you might wanna decide on a single unified company policy as relates to what is community feedback, cause I sense some major dichotomy here. 

 

And that's me done being polite. 

 

Perhaps you should provide a "disclaimer" in your sig... that always fixes things.