2835 réponses à ce sujet

[Pig Bodine]

Howdy Folks!

 

After the last few days I'm a little confused as to whether Bioware has imposed a ban on us contacting devs individually on here. So, not wanting to break the rules of the forum, I was somewhat in a quandry as to how to deliver the petition which has hit it's first target of 200 signatures. In the end I decided to send a copy via email to Bioware direct, and then have tweeted several developers with the info that we have hit target and instructions on where to view the document itself- which may provide them with some valuable feedback.

 

To achieve this I've now uploaded the file for the petition in a handy dandy format short enough for twitter, etc

 

https://www.mediafire.com/?dl99s49bfn44frm …

 

Please feel free to copy and paste and use responsibly.

 

Cheers!

[phototed]

Went away from the boards and come back to see an Conal respond on the thread.  Is there a new patch coming out?  Last time there was correspondence, it was close to or after a recent long awaited patch. 

[Panda]

Went away from the boards and come back to see an Conal respond on the thread.  Is there a new patch coming out?  Last time there was correspondence, it was close to or after a recent long awaited patch. 

 

At the moment Patch 5 is in PC beta, but there is no information when it will be released to everyone.

[PhantomGreed]

And we're still harbouring the illusion that they'll get down to beta testing OLD GEN CONSOLE COMPATIBILITY four months post release? They've just lost customers, plain and simple, and nothing they or us can do about it. Plus, I still believe the whole stripping-the-graphics-bare thing was intentional. 

Indeed. I am afraid you are correct about that, especially with this closed PC beta they have going and the history of patch releases. We will get the innards of that patch (currently in the 5th level of hell here, I believe) and possibly a small hotfix patch directed towards consoles freezing issues. I think that is also a fairly slim chance, but if we are going to get anything, that will be it, IMO.

I have to concur about the graphics. There's is no way that was accidental, not graphics that horrid.

 

I'm just trying to hold them to what they can't deny is unacceptable. For instance, with graphical issues they can claim that the old gen will, of course, be worse than the new gen and where one persons definition of sub par and another's person's definition of acceptable begins and ends is difficult to tie down. I don't accept this neccesarily myself, but Bioware will also be supported in those convictions/ opinions by a loyal and vociferous fanbase.

 

However with the issues that some of us have been experiencing they can't point to them being a matter of opinion. Either a game crashes frequently or it doesn't. If it does- as Inquisition does on some consoles, then you have a duty to refund or fix. I'm sticking to the single issue primarily not out of self interest, but because it's one that doesn't permit for grey areas or would allow for Bioware to duck their responsibility.

 

That is the problem with cosmetic issues in games, it is so easy for devs to write it off as nothing other than exasperated opinion. There are many who blindly follow these companies around in total loyal acceptance, fan boys, I suppose, or those in utter denial. I will never understand that, but it allows EA/BW (and others) to use the blind faith of their consumers to boost their agenda and increase their product's public image no matter the quality or true reception. 

I think sticking to the single issue is the way to proceed, its a centralized issue that has nothing to do with the cosmetics of the game, so they can't really write it off as opinion.

[Pig Bodine]

Out and about yesterday posting the petition- having had it reach it's first target.

 

Got a couple of replies...

 

So, here's just one exchange of tweets, as a little peek into how much things have changed in the last 3 months...

 

 

Pig Bodine ‏@PigBodine1 24 hrs24 hours ago

@dragonage Stop Inquisition crashing on old gen consoles. Petition has hit first target: https://www.mediafire.com/?dl99s49bfn44frm …

 

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• Dragon Age ‏@dragonage 23 hrs23 hours ago

  @PigBodine1 Sorry to hear you're having some issues with the game. How often is it crashing for you?

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• Pig Bodine ‏@PigBodine1 23 hrs23 hours ago

  @dragonage glad to discuss- but issue is so complex... do you have another method of talking not bounded by tweet length?

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  Dragon Age ‏@dragonage 23 hrs23 hours ago

  @PigBodine1 You can contact the support team here http://bit.ly/1s0l0oZ 

   

  and they can discuss it with you!

   

  1:34 am - 23 Feb 2015 · Details

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• Pig Bodine ‏@PigBodine1 23 hrs23 hours ago

• @dragonage that's EA help- it's an issue with the code itself or disc reproduction. I've tried all the fixes they offer- they don't work.

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• Pig Bodine ‏@PigBodine1 23 hrs23 hours ago

  @dragonage disc unreadable error-not fixed by reinstalling, clearing cache, etc .If it could be fixed I wouldn't have started the petition.

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• Pig Bodine ‏@PigBodine1 23 hrs23 hours ago

  @dragonage Bioware know this. It needs patching or full refunds for those who have kept game. http://forum.bioware.com/topic/522013-old-gen-ps3-and-xbox360-master-thread-bioware-please-fix-these-issues/ …

   

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• Pig Bodine ‏@PigBodine1 22 hrs22 hours ago

  @dragonage and this is the response we always get at this point in the discussion... silence. Someone needs to take responsibility.

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So, what next my fellow warriors, rogues and wizards...

 

You are walking down a long path, all you can hear is the silence, perhaps wind blowing listlessly through the corn, a field of golden storks you will never see a female elf run her fingers through, because you're still stuck on the storm coast.

 

Do you...

 

a) Turn left and just walk into the sea until it is above your head and even the most big eared troll can no longer hear your screams of anguish?

 

b ) Turn right and batter your head repeatedly against the notorious Cliffs of Indifference?

 

c ) Saddle your trusty battle nug and declare you will make it your life's mission to ride with the swiftness of Paul Revere through every town and hamlet crying out a singular tale of injustice to any that will listen?

 

 

We're all on-board for c ) aren't we?

 

Just checking...

[Keitaro57]

Started the c) way with a bloody Xbox360 review. (Grunt laugh)

[Octarin]

I'm just trying to hold them to what they can't deny is unacceptable. For instance, with graphical issues they can claim that the old gen will, of course, be worse than the new gen and where one persons definition of sub par and another's person's definition of acceptable begins and ends is difficult to tie down. I don't accept this neccesarily myself, but Bioware will also be supported in those convictions/ opinions by a loyal and vociferous fanbase.

 

However with the issues that some of us have been experiencing they can't point to them being a matter of opinion. Either a game crashes frequently or it doesn't. If it does- as Inquisition does on some consoles, then you have a duty to refund or fix. I'm sticking to the single issue primarily not out of self interest, but because it's one that doesn't permit for grey areas or would allow for Bioware to duck their responsibility.

 

Fair enough. I hope we get somewhere with it.

[dogstar12]

why is bioware focusing on just PC patchs 

[Keitaro57]

why is bioware focusing on just PC patchs 

Probably because they said pre-release : "Game made by PC players for PC players"?

[DFMelancholine]

Bioware is at 1000% fault and this whole situation could have been totally avoided if only they had followed different paths before release.

 

Since they had announced this game for "old gen" when "current gen" was still "next gen" they should have put focus and more effort to holding their promise and make this work.OK,the game is massive and difficult to "fit" into old gen standards but they could have at least done some preliminary testing on various iterations/models of the PS360 to see if it's gonna work and after that they could have just done the honest-CDProjektRed-thing and say something like  "You know what?We're sorry to disappoint our fans but we sadly decided that we cannot release this on older consoles because it will lack a lot and it will end up disappointing our fans who trust us."

 

I bought an Xbox360 specifically for this game (Couldn't afford a proper gaming PC or a PS4/XBOne) and thank goodness I read old gen reviews and stumbled upon this thread back in December before I commited to spend 70 euros to get this game.At least something good came out the whole situation...I have a brand new Xbox360 and I am enjoying the Halo series,GTA V among other older games plus newer cross gen games like Far Cry 4 and Alien isolation which work like a charm.(I really needed a break from playing on my 13 inch laptop screen  hunched on a desk all day )

 

Anyway, I just hope everything works out for everyone who bought the game.Been following this thread for long enough and even though I don't own the game, I have stood beside you all and have done my part and will keep doing so.

 

;-)

[Keitaro57]

To DFMelancholine :

If you'r new to the xbox360 and don't have a gamer PC, try the Mass Effect Trilogy. Totally worth it.

[Pig Bodine]

To DFMelancholine :

If you'r new to the xbox360 and don't have a gamer PC, try the Mass Effect Trilogy. Totally worth it.

I hope Conal Pierse is still reading this thread...

 

Look you can almost taste the 'harrasment' in keitaro57's last statement.

 

Once again another loyal customer on this thread recomending other Bioware products and continuing to support the company whilst still wondering if we'll ever get a fix and being treated with utter indifference.

 

 

 

 

A couple of days ago I was on twitter posting to people and got this reply from David Gaider...

 

 

 

 

1. Pig Bodine ‏@PigBodine1 Feb 23

   @davidgaider Please stop D Age Inquisition crashing on old gen consoles or refund customers. Here's the petition: https://www.mediafire.com/?dl99s49bfn44frm …

    

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   12:49 am - 23 Feb 2015 · Details
3. David Gaider ‏@davidgaider Feb 23

   @PigBodine1 I sympathize, but you are sending that to the wrong person.

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5. Pig Bodine ‏@PigBodine1 Feb 24

   @davidgaider when/wherever any of us send any query, we just keep getting redirected to EA help- who can't fix. No-one will fix or refund.

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7. Pig Bodine ‏@PigBodine1 Feb 24

   @davidgaider thanks genuinely for the sympathy, and yes, it's true- it's not your responsibility, but who is the 'right person'?

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   My next message has somehow got swallowed by twitter now, but it was

    

    

   PIG BODINE "To misquote Edmund BurkeThe Only Thing Necessary for the Triumph of corporate indifference is that Good Men Do Nothing"

    

   To which i then got this reply...

    

    

    
8.  

   David Gaider ‏@davidgaider Feb 24

   @PigBodine1 Insofar as the dev team is concerned, there is a bug team hard at work. We can offer no more than that.

    

   8:19 am - 24 Feb 2015 · Details

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10. Pig Bodine ‏@PigBodine1 Feb 25

    @davidgaider thanks, more of a reply than I've got elsewhere. Are they working on oldgen, these issues though? We just want to be kept in loop.

To be honest at the time i was just glad to get any answer...

 

Then I went away and realised it wasn't any answer at all.

 

Because if it's just pc fixes they are working on, what good is that to us?

 

I don't think it's fair to bug a writer... it's the coders job to sort out bugs.

 

It's also customer services job to sort this mess out and keep us informed.

 

Bioware/ EA 

 

No customer service dept, shocking... still no answers, still no working fix, 3 months in...

[DFMelancholine]

To DFMelancholine :

If you'r new to the xbox360 and don't have a gamer PC, try the Mass Effect Trilogy. Totally worth it.

 

I'm actually a huge Mass Effect fan already.It's the series that got me into gaming after years of not gaming at all.

I've played them on my laptop.My laptop may not be a beast but I've been and I still am  able to play tons of games on it,basically any game released prior to 2014 as far as the "heavier "requirements go.(On low-med setting with soooome framerate drops but it's ok)

I am planning to re-buy the ME trilogy for the Xbox360 because I want to enjoy it with a controller too.I haven't owned a console since the first Xbox back in 2003 so it's kind nice to sit back and relax and just enjoy playing away from my desk.Plus the games for the 360 are soooo cheap at the moment, I have like 30 games for it already.Mostly 360 or console in general exclusives.

 

Awww Mass Effect, I'm "itching" for another playthrough...

(Actually coming to this series late after the whole ME3 ending debacle made me see the series with a clearer mind,I actually knew the ending before even finishing the series but I still played it. All in all yes ,Mass Effect deserved a better ending BUT the whole experience was still the best time I've ever had...So many feels )

[DFMelancholine]

 

 

Once again another loyal customer on this thread recomending other Bioware products and continuing to support the company whilst still wondering if we'll ever get a fix and being treated with utter indifference.

 

 

So much truth in this statement.

It's ironic isn't it? If we didn't care about Bioware, there wouldn't have been a thread to begin with.

Usually, if someone is not a big fan of a game and he ends up buying that game and that game doesn't work, that person might not care to start a thread discussing that game because that person was never invested in the first place.That game will end up being returned or forgotten on a shelf.It takes someone who really cares to actually hold on to that copy and  go on a forum and post about that game.That's how I see it.

If I didn't have that special deep emotional tie to the Mass Effect and Dragon Age series, I wouldn't even be here posting right now.

[Panda]

So much truth in this statement.

It's ironic isn't it? If we didn't care about Bioware, there wouldn't have been a thread to begin with.

Usually, if someone is not a big fan of a game and he ends up buying that game and that game doesn't work, that person might not care to start a thread discussing that game because that person was never invested in the first place.That game will end up being returned or forgotten on a shelf.It takes someone who really cares to actually hold on to that copy and  go on a forum and post about that game.That's how I see it.

If I didn't have that special deep emotional tie to the Mass Effect and Dragon Age series, I wouldn't even be here posting right now.

 

Yep, if I didn't care about Bioware and their games, if this was game from Bethesda or Ubisoft I would have just thought that their game release sucks and gone buy other games. Because Bioware is my favorite company- at least for storytelling and characters, not so much for animation and game quality-wise anymore- I chose to say and hope BW is going to fix their mess. I'm still hoping that, although the game is playable for me (at least at the moment), I'd still love if it didn't crash so much and it didn't look horrible at times.

[Beama Beorhtost]

LOL PB, you've been Gaidered, even if with a gentle stroke

 

Only joking, it is at least good to know that they simpatize and that your tweet has not been deleted upon receiving it, and since I quite doubt that DG has any knowledge of the patching progresses I think it was nice of him to answer.

 

Now, if someone that actually have hands-on the patching would be so kind as to give us an update it could be a seriously glorious day instead of a wet and miserable one...

[wicked cool]

Its over.

Ive come to realize that game companies have loyalists that are somewhat similiar to diehard sportsfans. These loyalists put their fingers in their ears if you point out any flaw in the game. Additionally you have people here on these boards who blame usfor buying it as it was impossible for bioware to make this game on old gen. Question sonce its been nominated for game of year do we know if old gen has its own nominations? If witcher 3 is nominated game of the yeR in 2015 well it wont be on old gen?
These same people say game looks great and has no bugs on xbox. There is no magical unicorn good graphic digital version. Graphically it was while it worked the worst game i owned on my 360. It had more frustrating bugs than any xbox game i ever owned and i was so worried about it not working i watched over it like a hawk
The patch 5 wont fix much for you just adding free goodies (which is nice).
Its much more relaxing playing old dao, skyrim, arkham city etc. i want to thank bioware as i now know i need to build a super computer and get a new ps4 and by the time i do that witcher 3 will be out, bethesda will have announced their new big game and dai will have added dlc that should have been in base game

[Octarin]

Its over.

Ive come to realize that game companies have loyalists that are somewhat similiar to diehard sportsfans. These loyalists put their fingers in their ears if you point out any flaw in the game. Additionally you have people here on these boards who blame usfor buying it as it was impossible for bioware to make this game on old gen. Question sonce its been nominated for game of year do we know if old gen has its own nominations? If witcher 3 is nominated game of the yeR in 2015 well it wont be on old gen?
These same people say game looks great and has no bugs on xbox. There is no magical unicorn good graphic digital version. Graphically it was while it worked the worst game i owned on my 360. It had more frustrating bugs than any xbox game i ever owned and i was so worried about it not working i watched over it like a hawk
The patch 5 wont fix much for you just adding free goodies (which is nice).
Its much more relaxing playing old dao, skyrim, arkham city etc. i want to thank bioware as i now know i need to build a super computer and get a new ps4 and by the time i do that witcher 3 will be out, bethesda will have announced their new big game and dai will have added dlc that should have been in base game

 

Incredibly spot on. Couldn't have said it better myself.

[DFMelancholine]

Its over.

Ive come to realize that game companies have loyalists that are somewhat similiar to diehard sportsfans. These loyalists put their fingers in their ears if you point out any flaw in the game. Additionally you have people here on these boards who blame usfor buying it as it was impossible for bioware to make this game on old gen. Question sonce its been nominated for game of year do we know if old gen has its own nominations? If witcher 3 is nominated game of the yeR in 2015 well it wont be on old gen?
These same people say game looks great and has no bugs on xbox. There is no magical unicorn good graphic digital version. Graphically it was while it worked the worst game i owned on my 360. It had more frustrating bugs than any xbox game i ever owned and i was so worried about it not working i watched over it like a hawk
The patch 5 wont fix much for you just adding free goodies (which is nice).
Its much more relaxing playing old dao, skyrim, arkham city etc. i want to thank bioware as i now know i need to build a super computer and get a new ps4 and by the time i do that witcher 3 will be out, bethesda will have announced their new big game and dai will have added dlc that should have been in base game

 

I feel the same about that last highlighted part.I have finally decided and  already started saving up to get a PS4(Or XBOXOne) on Christmas 2015.(Even though I'd like love to have a gaming PC, that will have to wait until I have a real job of my own to afford such fancy stuff, until then a 400 euro console bundle will be my gateway drug)

The only difference is that because of what Bioware "pulled" on old gen player,  I will most certainly NOT buy a brand new sealed Dragon Age Inquisition copy.I will get a 2nd hand.

But The Witcher 3...Oh I'm getting that s*** most definitely new.Can't wait!!!!! 

[Panda]

Its over.

Ive come to realize that game companies have loyalists that are somewhat similiar to diehard sportsfans. These loyalists put their fingers in their ears if you point out any flaw in the game. Additionally you have people here on these boards who blame usfor buying it as it was impossible for bioware to make this game on old gen. Question sonce its been nominated for game of year do we know if old gen has its own nominations? If witcher 3 is nominated game of the yeR in 2015 well it wont be on old gen?
These same people say game looks great and has no bugs on xbox. There is no magical unicorn good graphic digital version. Graphically it was while it worked the worst game i owned on my 360. It had more frustrating bugs than any xbox game i ever owned and i was so worried about it not working i watched over it like a hawk
The patch 5 wont fix much for you just adding free goodies (which is nice).
Its much more relaxing playing old dao, skyrim, arkham city etc. i want to thank bioware as i now know i need to build a super computer and get a new ps4 and by the time i do that witcher 3 will be out, bethesda will have announced their new big game and dai will have added dlc that should have been in base game

 

It's quite tragicomic that before release old gen players were asking Bioware to show us old gen screenshots and gameplay in here forums. Some forums users quickly came to these threads saying that we were asking stupid things, that BW shouldn't show us anything cause some new gen gamers would mistake it as new gen version and think the game isn't as amazing as is it, that it'd be bad marketing from BW. While silencing us, some were reassuring that the game was going to be fine, Bioware promised that nothing would miss, that the game would still be awesome just not as graphically detailed as new gen version.

 

And then release game and old gen players even felt cheated and false marketed. We started making angry threads and posts how the game was supposed to be good and how BW refused to show anything us before release. Then again these PC master race and new gen players came to our threads, saying how stupid we are for thinking that new gen game would look okay or even work on old gen console, that we are stupid for preordering the game before seeing anything about that (and we asked but they and BW said no!), that it's our fault that the game doesn't work for us not Bioware's.

 

Sigh, I guess I'm little bitter about this whole thing

[PhantomGreed]

I hope Conal Pierse is still reading this thread...

 

Look you can almost taste the 'harrasment' in keitaro57's last statement.

 

Once again another loyal customer on this thread recomending other Bioware products and continuing to support the company whilst still wondering if we'll ever get a fix and being treated with utter indifference.

 

 

 

 

A couple of days ago I was on twitter posting to people and got this reply from David Gaider...

 

 

 

 

1. Pig Bodine ‏@PigBodine1 Feb 23

   @davidgaider Please stop D Age Inquisition crashing on old gen consoles or refund customers. Here's the petition: https://www.mediafir...99s49bfn44frm …

    

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   12:49 am - 23 Feb 2015 · Details
3. David Gaider ‏@davidgaider Feb 23

   @PigBodine1 I sympathize, but you are sending that to the wrong person.

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5. Pig Bodine ‏@PigBodine1 Feb 24

   @davidgaider when/wherever any of us send any query, we just keep getting redirected to EA help- who can't fix. No-one will fix or refund.

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7. Pig Bodine ‏@PigBodine1 Feb 24

   @davidgaider thanks genuinely for the sympathy, and yes, it's true- it's not your responsibility, but who is the 'right person'?

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   My next message has somehow got swallowed by twitter now, but it was

    

    

   PIG BODINE "To misquote Edmund BurkeThe Only Thing Necessary for the Triumph of corporate indifference is that Good Men Do Nothing"

    

   To which i then got this reply...

    

    

    
8.  

   David Gaider ‏@davidgaider Feb 24

   @PigBodine1 Insofar as the dev team is concerned, there is a bug team hard at work. We can offer no more than that.

    

   8:19 am - 24 Feb 2015 · Details

   Hide conversation 0 replies . 0 retweets 0 favourites

    
9.  
10. Pig Bodine ‏@PigBodine1 Feb 25

    @davidgaider thanks, more of a reply than I've got elsewhere. Are they working on oldgen, these issues though? We just want to be kept in loop.

To be honest at the time i was just glad to get any answer...

 

Then I went away and realised it wasn't any answer at all.

 

Because if it's just pc fixes they are working on, what good is that to us?

 

I don't think it's fair to bug a writer... it's the coders job to sort out bugs.

 

It's also customer services job to sort this mess out and keep us informed.

 

Bioware/ EA 

 

No customer service dept, shocking... still no answers, still no working fix, 3 months in...

"I sympathize, but you are sending that to the wrong person"

Seven hells, who is the blighted right person? Where is this individual hiding?

...And no response.

SO, my conclusion is there is not a "right person" or a "wrong person" just a lack of answers to legitimate questions from ANY person. 

Getting sweetrolls from sweat trolls. Bah...

Where's my battle nug, lute and a bottle of Dragon ******? I have a drunken tale of injustice to sing to the lands!

[dogstar12]

Don't lose the faith

[Pig Bodine]

Don't lose the faith

Everytime I feel like giving up I see the petition creep up by a few more numbers... it's slow but as more and more people don't see a fix coming maybe they'll find us and start to complain too.

[Teddie Sage]

In case you didn't know, you can keep tracks of your thread's stats here:
http://boardreader.c...fcea2Xb6sd.html

[PhantomGreed]

Everytime I feel like giving up I see the petition creep up by a few more numbers... it's slow but as more and more people don't see a fix coming maybe they'll find us and start to complain too.

Yes indeed, tis about the only thing giving me a spot of hope, as well. It is slowly but surely creeping higher and higher, I just wonder what is going to be enough. We have had increments of progress (though most of them have been telling us to shut up and keep our trousers on) so we aren't entirely being ignored any longer, just haven't been given any real answers or even a crude timeline of sorts. Don't know if that counts for much, and perhaps I am grasping at straws, but there it is.

 

Either way, I will be here til the bitter end.

I was late to the party anyway, eh? No excuse here. XD