Oh I am very well aware of what's involved at launch, post-launch, and moving forward. Bugs taker priority for sure. I also know that BW is a good company and I hope at some point these are addressed.
Bug wise, the shoulder do appear broken, but better with certain armors. Still a bug because the shoulders should look the same with *all* armors...not fair to force a player to wear armor they don't want to fix a bug BW should address.
From an aesthetic point of view, which of course is largely subjective, I am really disappointed with the art direction of the male elf.
- The boobs.
- The 10 year old girl build, e.g.: stick arms, stick legs, stick neck.
- the head that, to steal a line from So I Married an Axe Murderer, "looks like an orange on a toothpick".
These are the issues that mean a lot to me because I ALWAYS play an elf in fantasy games...I am already human, what fun is it playing a human?! But I still want a character that can be somewhat heroic looking.
From my point of view, and I have played these games for years, too many to note, lol, and these elves are by far the weakest looking I have ever seen. I never thought I would long for the FFXIV version of "elves" instead. 
Anyway, thanks for the response, Allan. I hope you got some good time off, or will. Keep up the great work. And maybe one day your team will find it in your hearts to give us a stronger male presence as a male elf. A guy can dream right?! 
Here is a related link from another thread showing some bad ass elves:
http://forum.bioware.../#entry17829118