[PC]Saves from the Keep not importing
- Most likely caused by not being fully signed into Origin or BioWare servers due to anti virus or using VPN to access the game. Try disabling anti-virus software for Origin or logging in with VPN.
- If you have set up your Keep on the wrong Origin account, learn how to fix it here.
[PC] Black screen interrupts play
- If you're encountering a black screen issue, you can toggle into windowed mode by hitting Alt+Tab which should let you continue playing.
[PS3/PS4] Platinum Store is empty
- Resolved: This issue should not be affecting any players anymore.
Deluxe Edition not granting Sound Track
- We are aware that some users are not able to access the soundtrack online even after redeeming their code through their console. We are looking into this issue and hope to have an update soon. You can assist us by providing your info here.
[PC] Origin not downloading bonus content after installing game
- Once the game is installed, Origin might not download the deluxe content, even if you force download it. The workaround is to force-quit Origin and relaunch.
[PC] Gender Swapped text
- A small number of users playing as male are getting female responses and romance options. We are aware of the issue and are looking into it.
- If you don't want to wait for a fix, restart your character and do the following during character creation: Change your gender a couple of times, e.g. if you want to roll a male, select male then female and back to male, alternatively with female character select female, male, then female.
[PC] AMD Mantle not working due to out-of-date drivers
- Resolved: You will need to update your AMD Catalyst drivers to 14.11.2 beta version.
[PC] DirectX Crashes
- If you are having DirectX issues with Dragon Age Inquisition and you have an AMD Radeon graphics card, please update to the AMD Catalyst 14.11.2 beta driver.
- We are aware of issues with certain NVidia graphic cards and we are working with NVIDIA on a solution.
- If you encounter a crash followed by DirectX errors, please make sure you have up to date drivers and your PC meets minimum spec. We also recommend not using an overclocked GPU.
[PC] Player blocked after character generation & opening cutscene
Here a few tips to help circumvent the issue while the Dragon Age team is working on resolving it:
Do not alter the command line in the game's properties with any unofficial workarounds. Doing so may prevent the game from performing as it should. Next be sure to download the latest drivers for your graphics card and turn down your graphical settings.
If you’re still encountering errors after performing these steps, please post a DXDIAG of your computer to help us diagnose the problem.
Source: http://help.ea.com/e...n-known-issues/
Please note that alterations to the command line, particularly those associated with the "60fps cutscene fix" for PC may be causing other issues for players, such as rubber banding in multiplayer and blocking after the character generator. If you are experiencing these issues, please try undoing the fix.
[PC] Performance issues during gameplay
- Turn off MSAA
- Set all graphical settings to low, and then gradually increase them until performance is impacted
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