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Disability discrimination in games


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#51
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Sorry for the agitating title, but more and more games are, in their desire to make a game as casual and 'port-able' as possible across all gaming-devices, unaware of a very basic thing;  key-remapping.  If you have a disability, either by birth or through war injuries; it makes games unplayable (and not in the whiny "I dont know how something works so Ill go to the forums and yell ITS UNPLAYABLE, I WANT REFUND!"  - but literally unable to play).

 

Yes, key-remapping is possible.  However even the most basic mouse keys (2 mouse thumb buttons) are not recognized.  I dont have a left hand, so cannot use the casual 'AWSD' set-up, or ctrl/shift/numpad buttons.  South Park Stick of Truth, Dark Souls II, and now DAI are the 'big' titles I played that dont recognize or even allow remapping those keys.

 

MAKE IT SO.  NOW:

 

- Recognize middle and thumb mouse buttons to remap

- Make auto-attack auto...  Without needing to press a button

- Automatically highlight 'stuff' without having to spam 'search'

- Make movement possible with mouse-click

 

 

I do not think their purpose was to discriminate. It was just a bad design decision.



#52
Kantr

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The caves are deliberately dark so that you cant see anything unless you use a torch, which is not disability discrimination. If it affects you that much though the monitor settings might help too?



#53
Zandbergo

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Their PURPOSE of course is not to discriminate.  The result however is that it is.  Bioware did not recognize mouse buttons, and inserted at least two tedious 'button smashing' activities (basic attack and search) - you might even add jumping to that, because I think jumping in DAI is badly implemented and doesnt fit in this game.

 

Kantr:  I did not include visual issues like lighting in my first post; therefore it is not included under the title as 'discrimination'.  Other people brought it up; which that DAI has many more disability issues of any kind than other games.  I also stated in my first post that the title is indeed agitating, but that convenient negligence because a developer wants to make a game portable to every platform without adapting it much is in my opinion gross negligence considering the very concrete consequences that inhibit people from playing what they paid for, because of a disability.



#54
Brogan

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I do not think their purpose was to discriminate. It was just a bad design decision.

 

Unintentional discrimination is not worth posting about then?

 

Got it.



#55
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Unintentional discrimination is not worth posting about then?

 

Got it.

I never said it wasn't worth posting but the point is that not including this feature does not mean they went out of their way to discriminate against the user.

 

Software interfaces always have an accessibility issue, this was a poor design decision.



#56
Kantr

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Their PURPOSE of course is not to discriminate.  The result however is that it is.  Bioware did not recognize mouse buttons, and inserted at least two tedious 'button smashing' activities (basic attack and search) - you might even add jumping to that, because I think jumping in DAI is badly implemented and doesnt fit in this game.

 

Kantr:  I did not include visual issues like lighting in my first post; therefore it is not included under the title as 'discrimination'.  Other people brought it up; which that DAI has many more disability issues of any kind than other games.  I also stated in my first post that the title is indeed agitating, but that convenient negligence because a developer wants to make a game portable to every platform without adapting it much is in my opinion gross negligence considering the very concrete consequences that inhibit people from playing what they paid for, because of a disability.

I was replying to the person talking about lighting.

 

How are the other non-bioware games at this then? Are they better at this? was DAO and DA2 more friendly?

 

(not accusatory just wondering about industry track record) is shadow of Mordor or Dark souls?



#57
Brogan

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I never said it wasn't worth posting but the point is that not including this feature does not mean they went out of their way to discriminate against the user.

 

And yet, if they do not change this problem, OP is left unable to play this game which he paid for, because of his disability.  He even apologized for the title, it's not like he's just here to badmouth Bioware.

 

Software interfaces have rarely ever not recognized mouse buttons natively and allowed keybindings to map to them.  That's not a bad design decision, that's poor programming and significant negligence (likely because everyone @ Bioware had controllers in their hands when this issue should have come up)



#58
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And yet, if they do not change this problem, OP is left unable to play this game which he paid for, because of his disability.  He even apologized for the title, it's not like he's just here to badmouth Bioware.

 

Software interfaces have rarely ever not recognized mouse buttons natively and allowed keybindings to map to them.  That's not a bad design decision, that's poor programming and significant negligence (likely because everyone @ Bioware had controllers in their hands when this issue should have come up)

 

interfaces are more of a human user interface issue than a programming issue.

 

Also I have used various shell applications that do not even have support mouse inputs. In my opinion, I think the difference is that the user interface does not change the data. The user interface just displays it on the screen. If bioware were working on a set of data that only allowed 8 abilities to be stored in their system, I could see how they would limit the PC to only those few choices.

 

By design, I am talking about software design in the logical sense. If they were to support multiple platforms, they should account for how the user would play the game differently on these multiple platforms. Instead they went for something cheaper and off the fly.

 

I am not saying OP cannot express his concerns, I am merely stating that this was probably a result of poor design from the logical sense and any excuse that they give is probably just used to justify this decision. 



#59
Brogan

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interfaces are more of a human user interface issue than a programming issue.

 

Also I have used various shell applications that do not even have support mouse inputs. In my opinion, I think the difference is that the user interface does not change the data. The user interface just displays it on the screen. If bioware were working on a set of data that only allowed 8 abilities to be stored in their system, I could see how they would limit the PC to only those few choices.

 

By design, I am talking about software design in the logical sense. If they were to support multiple platforms, they should account for how the user would play the game differently on these multiple platforms. Instead they went for something cheaper and off the fly.

 

I am not saying OP cannot express his concerns, I am merely stating that this was probably a result of poor design from the logical sense and any excuse that they give is probably just used to justify this decision. 

 

Sure.

 

But even if you take out the disabled angle and look purely at design.  This is not some indie game with limited funding nor is it a phone/tablet "app" masquerading as a game.  The design itself is not in question.

 

The fact is there is no "decision" involved when you're talking about them forgetting to include something as basic as programming for native mouse button recognition in the pc interface of a hugely anticipated RPG.

 

Especially when a) the previous 2 games in the series had this capability, and b) you said nothing at all pre-release that the controls for pc would be any different than they were in previous games.  This was not marketed as a FPS, where you'd expect wasd movement to be standard.



#60
Black33

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Tweeted again at Mike Laidlaw referencing AbleGamers this time to see if I'd get a reply. Mike didn't reply (again) but AbleGamers did.

 

Original tweet: @Mike_Laidlaw Any comment about the control issues and their impact on people with disabilities? Maybe @AbleGamers should review the game.

 

AbleGamers reply: We did. http://www.ablegamers.com/ablegamers-news/ablegamers-holiday-gift-guide-for-gamers-with-disabilities  We are working with EA/BioWare, but currently, we're advising people NOT to buy @Mike_Laidlaw

 

AbleGamers's review:

 

"Dragon Age: Inquisition – BioWare continues to promise AbleGamers that the accessibility issues of Inquisition are being worked out, but that doesn’t help those who want to play the game for Christmas. The ability to move your character with the mouse was removed from this iteration of Dragon Age, and the ability to bind abilities to the mouse was also removed. Coupled with extremely difficult to read subtitles, awkward tactical camera movement, and the enforcement of “auto attack” not actually attacking automatically, Dragon Age: Inquisition is extremely inaccessible and should be avoided until further notice."

 

That's a big no for a game.


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#61
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Sure.

 

But even if you take out the disabled angle and look purely at design.  This is not some indie game with limited funding nor is it a phone/tablet "app" masquerading as a game.  The design itself is not in question.

 

The fact is there is no "decision" involved when you're talking about them forgetting to include something as basic as programming for native mouse button recognition in the pc interface of a hugely anticipated RPG.

 

Especially when a) the previous 2 games in the series had this capability, and b) you said nothing at all pre-release that the controls for pc would be any different than they were in previous games.  This was not marketed as a FPS, where you'd expect wasd movement to be standard.

 

 

I respectfully disagree.

 

I would not say that there is no decision but I would say including a mouse would be an obvious decision. One does not just go into implementation without having a clear vision of what they are doing. If I am making a simple application for the computer, I would not account for implementing any mouse related modules because they are already included for me. To me that is being obvious, so obvious that I do not even have to think about it.

 

What I think you meant to say was that these were obvious decision to be implemented but bioware just didn't do it. If I had to stake my money, I would say it is between bioware trying to get as much reusable components from one systems and implementing it into another system without changing the components immensely.

 

They should have however, anticipated that the PC gamers would use their product much more differently. To me, that is a poor design decision on their part.



#62
pablosplinter

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Don't EA have a history of responding to this?... I seem to remember they changed Dead Space in some way after a disabled gamer(who I have spoken to actually) complained about controls not being right. They released a patch iirc.

No doubt the same will be done here. Shame it had to be brought to their attention though. There is no excuse really.

#63
Brogan

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I would not say that there is no decision but I would say including a mouse would be an obvious decision.

 

What I think you meant to say was that these were obvious decision to be implemented but bioware just didn't do it. If I had to stake my money, I would say it is between bioware trying to get as much reusable components from one systems and implementing it into another system without changing the components immensely.

 

They should have however, anticipated that the PC gamers would use their product much more differently. To me, that is a poor design decision on their part.

 

Of course it should be obvious.  That was my point. 

 

It should not have been left out, and it is in no way acceptable that Bioware should have tried to save resources in this regard.  That is a direct result of designing the game for the console first, and then trying to port the same 14 button specific functions over to the pc ui scheme in some backwards fashion, resulting in the loss of things like the intuitive overlapping controls the previous games had.

 

Bioware would never have attempted this in the past, but apparently the Bioware of today has different priorities.



#64
Mad_Ducky

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Also add text chat to multiplayers so Deaf players and me can have communicate effective. I am on PC so I know it is possible for PC and consoles too since they already have keyboard supported. I want to bring attention to Bioware that they need to add it too.  



#65
Xhaiden

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I likewise would not be able to play without controller support on the PC for which I am eternally grateful. Though I will coin in on "auto" attack. There's nothing wrong with my hand but holding down the right trigger all the time gets tedious on an archer rogue. 



#66
Brogan

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I likewise would not be able to play without controller support on the PC for which I am eternally grateful. Though I will coin in on "auto" attack. There's nothing wrong with my hand but holding down the right trigger all the time gets tedious on an archer rogue. 

 

So it's needed on BOTH versions.

 

This is pretty clear cut.  At the very least a toggle for Action Mode has to be possible.