22 replies to this topic

[whirlygirl9]

The icons show up on the map but when you try to go find them, they are physically not there. You can't run through the space where they should be standing so it's like they are invisible. You aren't able to initiate a conversation with them.  It's happened with Cullen in front of the Chantry and Cassandra out by the tents. Restarting the game seems to fix it and they come back but they will disappear again as you leave Haven and come back.

Has anyone else experienced this bug?

[R0vena]

I had this bug, but just leaving the area and come back seemed to fix it. I had Cullen missing once, but nobody else so far.

[BENIIICHAT]

Yes, I have that issue on Solas in Haven, One NPC in Hinterland and Leliana in Skyhold. leave the area and come back will help.

[gw2005]

maybe they just went to the bathroom, chill ppl

[QuantumAdam]

This problem persists later as well in another place (spoiler), my solution is save and reload

[Azhrei]

Leliana has been missing for me in Skyhold for two days now. No idea how to get her back. Her icon is missing from the map.

[Lyvine]

Yes, Leliana is a sneaky npc. I'm not sure how not being able to interact with some of them actually affects the story...

[Ferretinabun]

Actually, yes. I've had it with Cullen, Cassandra and Leliana (I've not left Haven yet). But I assumed it was part of the script that sometimes they're not always there (I haven't noticed being unable to walk through their spot). 

[frylock23]

I am missing Blackwall, Cole and sometimes Cassandra. Every so often, I can get Cass to show up by moving around and coming back to the area, and once she just dropped down from the sky like one of the ninja mobs from DA2.

 

Ever since Blackwall moved into the stable, I have yet to be able to find him on either level, and the same goes with Cole in the attic of the tavern.

 

I know they're there because I hear everyone else talking about them being there, but I can't find them. It's annoying because I drag Blackwall around everywhere with me, so I'd like to talk to him back at Skyhold.

[Azhrei]

I haven't seen a single Bioware employee post in any of these threads, which is indicative of the support we're going to get for this and most other issues.

[Arkwright99]

Varric disappeared from his usual spot in Haven before I went to the Hinterlands for the first time but he's back (by his tent?) now for the time being. Haven't seen any problems with Cullen, Cassandra or Josephine (that I'm aware of) but I haven't particularly gone out of my way to find Solas again after our first big chat so I'm not sure about him.

[Lady Luminous]

They usually come back after you go off on a quest. 

 

But my Leli was never on the Haven map. So when I found her at Skyhold, she was annoyed that I've never talked to her before. 

[Niflmine]

Yes! It happens to me ALL the time! It's so frustrating, especially if it's quest related. S far, I've not seen any dev react to this or acknowledged it so far.

 

Lelianna, Cass, Sera are the usual disapearing one.

[BENIIICHAT]

It's weird because this bug happen to Companion&Advisor only . Or did anyone find this bug on another NPC in game???

[StrangeStrategy]

I hate to point out the obvious (And be right), but is it possible they were simply in another place?

I know for a fact that I've seen their marker on the map, but they aren't where they 'should' be. Cullen in Haven for example moves from in front of the Chantry doors, to the training tents, Josephine moves from her office to right outside it... But so far, I haven't been unable to find a companion/advisor.

[Arkwright99]

I lost Solas and Varric both this evening but Varric was the weirdest because one moment he was right in my eyeline then I turned away for a second and when I turned back he was gone! Solas was somewhat similar but not as dramatic, I saw him standing in his proper spot but I went in to the Apothecary to see Adan and when I came out afterwards he had vanished. Luckily I'd done a quick save before I went to speak to Varric so I reloaded and he was back where he was supposed to be. The same trick worked with Solas except he'd already vanished when I QS'd but reappeared when I reloaded.

[Lady Luminous]

I hate to point out the obvious (And be right), but is it possible they were simply in another place?

I know for a fact that I've seen their marker on the map, but they aren't where they 'should' be. Cullen in Haven for example moves from in front of the Chantry doors, to the training tents, Josephine moves from her office to right outside it... But so far, I haven't been unable to find a companion/advisor.

 

No, I've had them move but I've also gone everywhere on the map when I was looking for someone specific, and when I went on a quest and came back they were exactly where they should be. 

[Z.Z]

NPCs went missing from time to time, not just in Haven. I've had some quest NPCs disappeared as well, like the horsemaster. And when I ran around in his house trying to find his hiding place, he just casually walked in (he wasn't outside, I was pretty sure). Same was for The Lord agent in the Hinterlands. Disappeared, quest marker pointed to strange wrong place, reappeared minutes later. It's not too annoying, jut takes some waiting and reloading I guess.

[Mad Steve]

Happened to me a lot. Save and reload - that always worked for me eventually. Conversely, they would sometimes eventually load into the game and magically appear where they were supposed to be. Blackwall and Cassandra seemed to be the biggest offenders.

[LadyRutherford]

Sorry to jump in so late, but kinda hoping someone has a fix or something for my own problem.

 

Solas has gone completely missing in Haven  ( just got the GOTY edition game on PC and haven't reach Skyhold as of yet ).  I tried reloading and everything, but he's just gone––  I'm beginning to think he's avoiding my Lavallen or just extremely bugged.

 

Oh, Aden the Apothocary is missing as well––  no way to get healing potions or whatever.

 

 

Anyone else get this problem and fixed it?

[eszpak1986]

I have exactly the same problem. More, not only Solas and Apothocary disappear, but also blacksmith, Cassandra, Cullen with the crowd, Varric and many other people... and it's look like problem is in the Solas, because it start always when I go to see him. Before, there is everyone, I go to Solas spot in Haven and he is not there and everyone disappear. 

 

More, I have similar problem before but not with Solas. At the beginning it don’t let me meet with Cassandra in chantry at the Heaven right after Inqusition intro and talk about anchor at my hand. When I though I fix it and start playing with new Inqusition it’s appear again when I was in Skyhold and want to judge leader of the avvar who captured our people. So, this time I can not fix it like before and was forcing to uninstal and instal game. But it’s appear again, in Havean, when I want to go and talk to Solas. 

 

And save and load don't help. Even when I load from previous save Solas never apper. Going in the other place don't help as well. Because it's just start loading to  other place (like Hinterlands) and just stop in black screen. Also when I just want go out from game. 

 

I literally can't play. I can't do anything. 

[Mulsanne Blue]

 

Sorry to jump in so late, but kinda hoping someone has a fix or something for my own problem.

 

Solas has gone completely missing in Haven  ( just got the GOTY edition game on PC and haven't reach Skyhold as of yet ).  I tried reloading and everything, but he's just gone––  I'm beginning to think he's avoiding my Lavallen or just extremely bugged.

 

Oh, Aden the Apothocary is missing as well––  no way to get healing potions or whatever.

 

 

Anyone else get this problem and fixed it?

 

 

 

I have this exact issue as well. No fix yet and I doubt we will get one. Have you made it to Skyhold yet? I'm wondering if Haven is just bugged. I also get random graphics bugs that won't let me access the War Room, Josie's room, or the dungeon area. And when I try to fast travel or quit to main menu, I get the black screen of death. I'm also using GOTY....

*edited for my stupidity*

[elflady182]

I have this problem, too. Eszpak is right that it's centered around Solas - either him, the apothecary, or the area where they're found. Solas and the apothecary have never shown up in Haven for me so far. After I try to find them, Cass, Cullen, all their troops, Varric, the blacksmith and everyone in his area, and the shopkeeper all vanish. Even some of the loot disappears - chests and things. If I go into the chantry afterward, there are even missing walls. Also the map stops working properly, which is probably why it crashed or locked up when people tried to travel. The icons are there, but the map background is missing. And any save made after they all disappear seems to be corrupted - they just won't load. I've always had to load a save from before everyone vanished. I can tell you that once I loaded an earlier save, everything ran smoothly - including travel - so long as I didn't enter the area where Solas was supposed to be. But I'm pretty frustrated that I can't get potions because the apothecary is just gone.

 

I'm using the Deluxe Edition, with all the DLCs except Descent. Also - since no one has mentioned it - I also modded it with the Mod Manager. Most of them are cosmetic - new hair, retextures, that kind of thing. Nothing that should cause this kind of problem. But if other people also modded their games, maybe we should compare lists and see if there's any overlap. Just a thought.

 

If anyone has found a fix for this, please post it.

 

 

 

***UPDATE***

 

I found the cause of my problem. The Dorian in Black mod found here http://www.nexusmods...tion/mods/359/? is not working properly. When I remade my mod patch without it, Solas and the apothecary came right back. If anyone is having problems like mine, check if you have that mod. I want to clarify - for me, Solas and the apothecary completely disappeared. They weren't invisible; I could walk right thru their spot. There seems to be another bug where npcs are sometimes invisible, so I wanted to make that clear. Hopefully someone will find this useful.