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Cutscenes Lagging/Freezing Temporarily


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13 réponses à ce sujet

#1
WhiteKnighted

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Hi all,

I've searched around this forum (and cross posted in main Bioware forums) and the EA help site for
DA, and so far I haven't seen a definitive answer to this problem so I
thought I'd post a new topic here (rather than wait in line for 40 min+
for an EA rep who tells me to try 50 things that don't work).

My
dialogue cutscenes in Dragon Age (I've only gotten as far as the
tutorial so far) appear to be temporarily freezing. The audio continues
on unabated but the video stops temporarily and then catches up 5-10
seconds later. It's not the end of the world but it definitely removes
from the gameplay experience. Does anyone know of a fix?

Details:

SYSTEM:
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090805-0102)
Language: English (Regional Setting: English)
System Manufacturer: EVGA__
System Model: nForce 750i SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel® Core™2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz
Memory: 4094MB RAM
Page File: 3136MB used, 5273MB available
DirectX Version: DirectX 10

VIDEO:
Card name: NVIDIA GeForce GTX 260
Driver Version: 8.16.0011.9107 (English)
Driver Date/Size: 9/27/2009 22:12:22, 9441384 bytes

SOUND:
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/2/2006 00:28:10, 273920 bytes
Driver Provider: Microsoft

#2
thismustwork20060184

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That was happening to me too, I disabled the screenshots though and it seems to have fixed it. Every time it took one my game would freeze in dialogue for a while.

#3
CaptFizz

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Ahhh- I thought my machine might be strong enough so I boosted my RAM to 3 gigs which did the trick for a while. Then I started a new char and had the dialogue/cut-scene lag again. I'll try disabling the screenshots and see if that works. :)

#4
WhiteKnighted

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Thx for the responses guys . I'll try disabling screenshots and report my success (or lack thereof) here.

#5
coyoterys

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I have screenshots disabled and still get dialog lag.



Example: I'll be in a dialog scene and the image will freeze 3-6 seconds as the audio continues to play. Then I'll have to pick a dialog option, and when I click my choice the mouse cursor vanishes and once again the game freezes a few seconds.



Example 2: Walking around sporadically freezes when I right click to move. I'll also get freezes when turning the camera around.

#6
MassEffect762

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Cutscenes failing to play for me as well, the game freezes up and I'm forced to reboot.(or hit ESC and miss out) Don't know what he deal is.

#7
Ginggis Khan

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Disable headtracking. Thats the major performance HOG in cutscenes, or don't create longer than 50 seconds (100fps) or 900 frames (30fps) ones.

#8
GearofWars

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Had the same problem, posted this already many times :), the problem i had was mods, im not a modder, but i love the mods people come up with. Other than DLC, the differant mods i was using was causing this problem, after deleting everything and only installing DLC, HDTextures and Vals SHapeshifting the problem went away, hope this helps :)

#9
Mulholland

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Game suddenly began to freeze/lag/stop a couple of days ago. I think it started after I came to Denerim. I'm on XP PRO SP3, AMD athlon 64 3200+,2GB RAM, nvidia geforce 7900 GT/GRO. phoenx award bios 6.00pg, pagefile 4 GB,

directx 9.0c. I have version 1.3 of the game.

found this in system information, maybe helpful? this was from another crash.

application error: faulting application: daorgins.exe, version 1.3.11253.0, fault address 0x0044eef3.
&#x000a and another time it reported the same only difference was 0x0040efda...

also installed newest nvidia drivers just to see if any improvement. but no... same problem. 197.45 is the newst nvidia driver that I have.



Basically the game suddenly hangs up in dialog or when moving around or in combat. Sometimes only freezing forever. To solve this it is possible after 4-5 minutes to alt+tab back to desktop and quit Dao, but other times the computer must be reset. Lately the game hangs/freezes after a few minutes of gameplay - normally the screen freezes, and then the screen if filled with a color, then slowly it seems to be rebuilding the whole textures and layers in the game from ground, adding more textures and finally effects and glow before restoring game control back to me. This takes 5-10 minutes... And happens so many times now that the game gets unplayable...

Also I've noticed strange graphic and pixel errors like discolored pixels and the picture flickering at times. The pixel anomaly (green pixels appearing) have been there since the start I think (when I started the game). I've also noticed that another game hangs from steam - Left 4 dead 2/l4d2. Maybe there is some connection?





Help anyone?! I find no FAQ that resolves this issue....

#10
Gorath Alpha

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Mulholland wrote...

Game suddenly began to freeze/lag/stop a couple of days ago. I think it started after I came to Denerim. I'm on XP PRO SP3, AMD athlon 64 3200+,2GB RAM, nvidia geforce 7900 GT/GRO. phoenx award bios 6.00pg, pagefile 4 GB,
directx 9.0c. I have version 1.3 of the game.

(There is no such thing.)

also installed newest nvidia drivers just to see if any improvement. but no... same problem. 197.45 is the newst nvidia driver that I have.

Basically the game suddenly hangs up in dialog or when moving around or in combat. Sometimes only freezing forever. To solve this it is possible after 4-5 minutes to alt+tab back to desktop and quit Dao, but other times the computer must be reset. Lately the game hangs/freezes after a few minutes of gameplay - normally the screen freezes, and then the screen if filled with a color, then slowly it seems to be rebuilding the whole textures and layers in the game from ground, adding more textures and finally effects and glow before restoring game control back to me. This takes 5-10 minutes...

And happens so many times now that the game gets unplayable...

Also I've noticed strange graphic and pixel errors like discolored pixels and the picture flickering at times. The pixel anomaly (green pixels appearing) have been there since the start I think (when I started the game). I've also noticed that another game hangs from steam - Left 4 dead 2/l4d2. Maybe there is some connection?

Help anyone?! I find no FAQ that resolves this issue....

Your video card is very old, and may very well be on its last legs.  You don't mention what temperatures you are logging when the artifacts appear, so we don't know if it's an overheat condition or not. 

The last patch was very bad, and ruined the game for many people.  Its official number is "1.03" 

Your CPU is just the minimum that is required, and has only a single core.  That could be contributing to your poor performance. 

Gorath
-

Modifié par Gorath Alpha, 13 juin 2010 - 08:05 .


#11
beefchimi

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 Anyone find a solution? I just got Dragon Age Orgins Ultimate Edition from steam and cannot make it past the tutorial because of the game constantly freezing and unfreezing. It takes me forever just to exit the game because of the continuous freezing.

I have changed the video options and that has had no effect. I have disabled all screenshots and uploading.

My specs are:

Windows 7 Pro 64-bit
AMD Phenom 9550 Quad Core 2.2GHz
8 Gigs RAM
ATI Radeon 4870 512MB latest driver (10.12)
Creative Audigy 2 ZS Platinum
Tons of hard drive space

#12
ManiusPrime

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I have been having similar problems. I can't seem to figure out anything to fix the game for my pc. I have tax money coming. I am going to get a new computer, but I really shouldn't need to do that.



Windows Vista Home Premium 32-bit

AMD Athlon 64 x2 5000

2 gigs of Ram

ATI Radeon HD5550 1g latest drivers

Realtek onboard soundcard

tons of hard drive space.

#13
RaenImrahl

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ManiusPrime wrote...

I have been having similar problems. I can't seem to figure out anything to fix the game for my pc. I have tax money coming. I am going to get a new computer, but I really shouldn't need to do that.

Windows Vista Home Premium 32-bit
AMD Athlon 64 x2 5000
2 gigs of Ram
ATI Radeon HD5550 1g latest drivers
Realtek onboard soundcard
tons of hard drive space.


You've got a five year old processor.  The game will run on it, but DA is a very CPU intensive beast.  Even with a fast graphcis card (even if yours is the DDR3 version rather than the DDR5 version), the CPU will be the bottleneck in your system.  So consider playing on lower graphics settings/resolution.  Try it with the Catalyst software set to "application controlled" or whatever (I am an Nvidia guy).  

As far as upgrades go, unfortunately, you're talking about a new CPU, which will probably mean a new Motherboard, which will probably mean new RAM chips.  And of course, there's Vista....

Anyway, before spending your hard-earned cash, try lower settings and see if that helps.  You may also want to look at what else is loading during Windows startup... there are some threads about the pagefile linked through my signature line below.  Post back and let us know.

Modifié par RaenImrahl, 15 février 2011 - 04:50 .


#14
Angband21

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RaenImrahl wrote...

ManiusPrime wrote...

I have been having similar problems. I can't seem to figure out anything to fix the game for my pc. I have tax money coming. I am going to get a new computer, but I really shouldn't need to do that.





You've got a five year old processor.  The game will run on it, but DA is a very CPU intensive beast.  Even with a fast graphcis card (even if yours is the DDR3 version rather than the DDR5 version), the CPU will be the bottleneck in your system.  So consider playing on lower graphics settings/resolution.  Try it with the Catalyst software set to "application controlled" or whatever (I am an Nvidia guy).  

As far as upgrades go, unfortunately, you're talking about a new CPU, which will probably mean a new Motherboard, which will probably mean new RAM chips.  And of course, there's Vista....

Anyway, before spending your hard-earned cash, try lower settings and see if that helps.  You may also want to look at what else is loading during Windows startup... there are some threads about the pagefile linked through my signature line below.  Post back and let us know.


I'm running virtually the same system

His
Windows Vista Home Premium 32-bit
AMD Athlon 64 x2 5000
2 gigs of Ram
ATI Radeon HD5550 1g latest drivers
Realtek onboard soundcard
tons of hard drive space.


Mine
Windows 7 Home premium 32 bit
AMD Athlon 64 x 2 3800
4 gigs of Ram
ATI HD 4300 512 MB
Realtek onboard soundcard
Loads of HD space

I play at 1024X768 resolution but most of the video settings are ingame are set fairly high.
So it can be done, he should be able to, with some leaning out of processes and background programs, run better than what I am doing and I have little problem with the game other than high graphic intensive lagging at various points of the game.