I don't know if anyone else has notice this but the majority of "0/10" reviews on metacritic are one review accounts made very recently. It's kind of sad that people feel the need to crap on something just to be a-holes. Sure DAI has some flaws, but it's still the best game i've played so far. I just hope that Bioware knows better than to base their bonus system off of user reviews. Some companies actually do that.
People are not doing it to be assholes.
A lot of PC folks are having issues. Technical issues that may or may not be Bioware's fault, but also the issue that reality did not meet expectations with DAI and this is clearly all on Bioware.
They actively lied to the traditional Bioware PC fanbase about what this game was going to be. It might be a good game. But it is not the CRPG they promised it would be.
Most people that bought this game on the PC play with a KB+Mouse and liked DAO better than DA2. This game was supposed to take the franchise back towards the gameplay of DAO but it does not. The combat is no more 'tactical' than DA2, forget about DAO. It's super twitchy, the AI/orders for your party is dogshit compared to DAO. The tac cam is terrible with a KB+Mouse and does not zoom anywhere near as far out as it needs to be able to to provide a 'tactical' picture of the battlefield.
The UI is bad, certainly not optimized for KB+Mouse. Tooltips, depending where you are in the UI, are either unimplemented or pointless.
Item descriptions, which may sound trivial or even pointless to some of the fanbase, are gone. Item descriptions have been in every Bioware RPG since the very first one!
Not every AAA title gets trashed on Metacritic by disgruntled customers. Bioware/EA are getting what they deserve, with respect to Metacritic user reviews at least...