62 réponses à ce sujet

[stysiaq]

You fools just don't understand that because of The Breach clay pots enter this world from the Fade the moment the first/second/third one breaks.

Clay pots are demons.

[Bastion6six6]

I've mentioned before here Amelia, I've worked in the industry before (specifically in the department of assistant community manager, so I'll talk about that area rather than why these bugs and glitches got "through" your QA beyond release) and your defense is all well and good, but like I said, this is an extremely small group of people here.  While its true that Dragon Age is mainly played for its single player that doesn't excuse the fact that you do have a multiplayer component now and it VERY MUCH feels like it was on the backburner and not really payed attention to during development.  Regardless of whatever "checks and balances" your QA team went through with this, the fact remains that the multiplayer is rife with problems.  To compare, Ubisoft just issued a statement (not sure if it went public yet or not, if not it will be soon) announcing that they are aware and apologize for the insane amount of problems present in AC: Unity and are re-imbursing players who bought the season pass before a certain date.  Regardless of who is at fault for letting that trainwreck out of the gates and why, it happened and they finally came out, accepted it, said sorry, offered compensation and released yet ANOTHER patch (their third one, lets see if it works, probably won't).

 

Even if the multiplayer broke down and was completely unplayable I'm sure the audience at large would hardly bat an eyelash simply because that isn't the main selling point here (and it seems like thats how it was certainly handled with QA) but it would be nice for Bioware to be a bit more forthcoming with stuff like this.  The rare, periodic post in an obscure forum is nice and appreciated, but there are far more problems that are being talked about here (and elsewhere) that are going unaddressed (at least to the public eye).  A more visible discussion/announcement would certainly do wonders.  I know (I think?) that this is all Bioware has for community outreach, a forum, so you couldn't really do a blogpost.  Something like a stickied topic with a summary of the common and known bugs that are going to be addressed with a GENERAL timeframe would most likely appease the vast majority of people who are running into these problems here.  Bioware is a pretty big company, one of the "AAA", and one who seems to really cherish its fans, but I've seen small developers who can barely scrape by living paycheck to paycheck offer MUCH more hands on and detailed interaction with its fanbase, whilst still creating and sticking to their own deadlines.  Transparency is nothing but a good thing.

 

Regardless, your involvement here is appreciated.

[Credit2team]

There are way more variables in the game than a single manager when it comes to features that don't make it into the game like push to talk. A lot. Very many. A google of them. You've created a false model of how our studio operates, and it angers you. I understand that. There's no way you could know how we operate, but by the same token you should give us the benefit of the doubt because of that lack of insight. Ask politely and someone ( like me! ) might be so kind as to fill you in.

 

Ok enlighten me oh wise one, how does a team who were totally capable of making a decent working mic system (in mass effect 3 multiplayer) suddenly become incapable of replicating that exact same system in another game they worked on?

I'm guessing they were totally capable but a manager thought it would be a bad idea. That would make sense

[-PenguinFetish-]

Ok enlighten me oh wise one, how does a team who were totally capable of making a decent working mic system (in mass effect 3 multiplayer) suddenly become incapable of replicating that exact same system in another game they worked on?

I'm guessing they were totally capable but a manager thought it would be a bad idea. That would make sense

 

Hey credit2team, what development studio do you work for and when is your AAA title coming out? 

[kstarler]

Hey PenguinFetish, when did you join Mensa and what is your card number? Do keep in mind that failure to produce a valid number must mean that you're in the bottom 1% of adult IQ levels, and your opinion will forever be null and void on anything other than what is the best flavored paste.

 

Now, do I have to link to the definition of a fallacious argument, or is the point made?

[BWEAmelia]

I've mentioned before here Amelia, I've worked in the industry before (specifically in the department of assistant community manager, so I'll talk about that area rather than why these bugs and glitches got "through" your QA beyond release) and your defense is all well and good, but like I said, this is an extremely small group of people here.  While its true that Dragon Age is mainly played for its single player that doesn't excuse the fact that you do have a multiplayer component now and it VERY MUCH feels like it was on the backburner and not really payed attention to during development.  Regardless of whatever "checks and balances" your QA team went through with this, the fact remains that the multiplayer is rife with problems.  To compare, Ubisoft just issued a statement (not sure if it went public yet or not, if not it will be soon) announcing that they are aware and apologize for the insane amount of problems present in AC: Unity and are re-imbursing players who bought the season pass before a certain date.  Regardless of who is at fault for letting that trainwreck out of the gates and why, it happened and they finally came out, accepted it, said sorry, offered compensation and released yet ANOTHER patch (their third one, lets see if it works, probably won't).

 

Even if the multiplayer broke down and was completely unplayable I'm sure the audience at large would hardly bat an eyelash simply because that isn't the main selling point here (and it seems like thats how it was certainly handled with QA) but it would be nice for Bioware to be a bit more forthcoming with stuff like this.  The rare, periodic post in an obscure forum is nice and appreciated, but there are far more problems that are being talked about here (and elsewhere) that are going unaddressed (at least to the public eye).  A more visible discussion/announcement would certainly do wonders.  I know (I think?) that this is all Bioware has for community outreach, a forum, so you couldn't really do a blogpost.  Something like a stickied topic with a summary of the common and known bugs that are going to be addressed with a GENERAL timeframe would most likely appease the vast majority of people who are running into these problems here.  Bioware is a pretty big company, one of the "AAA", and one who seems to really cherish its fans, but I've seen small developers who can barely scrape by living paycheck to paycheck offer MUCH more hands on and detailed interaction with its fanbase, whilst still creating and sticking to their own deadlines.  Transparency is nothing but a good thing.

 

Regardless, your involvement here is appreciated.

 

Whether or not you're enjoying our Multiplayer mode, or how you feel about its perceived priority during development is a subjective matter. As the Dude would say, thats just like... you're opinion, man.

 

We have thousands of active players, players that have 100 hours already clocked in MP, and have only played MP since the game launched. The reality here that we need to take into account is that this forum is a small echochamber of individuals and certain topics and concerns are magnified to seem larger than they really are. If MP was in as bad as shape as you seem to imply it wouldn't be possible for these individuals and streamers to play so many consecutive hours, or to enjoy the mode at all. There are issues, they are not blocking issues, most of our userbase doesn't encounter them or the frequency of their encounter is so low ( and the workaround so easy ) that it hardly registers as a blip on their radar. That doesn't mean they're not issues, or that we won't address them, or that we don't care. I care, which should be apparent from my foray into these forums. The quality of our week one launch is in fact higher than most similar products in our industry.

 

I wouldn't say my posts are rare. I've been fairly active in this forum since I decided to engage the community. This is hardly an obscure forum. It is the BioWare studio hosted and sponsored official forums for the Multiplayer mode. I think we've been very transparent with engaging players about issues. I think its possible you haven't been looking in the right places. We're using http://answers.ea.co...p/DAInquisition as a central place for players to post questions and technical problems. This way users can see that others may be having the same problems, see the workaround, or a potential fix posted. If you head over to reddit there is a fantastic technical problems megathread here http://www.reddit.co...ems_megathread/ and I would also advise following Mike Laidlaw or Mark Darrah on twitter. They've been tweeting about high priority community issues and workarounds.

 

I wholly agree, transparency is awesome. Yelling into what feels like an abyss when you're having trouble is extremely frustrating. I'm hoping that with our first patch and following patches I can have an official set of patch notes for MP approved so that I ( or the community team ) can post them in the appropriate places.

[BWEAmelia]

Ok enlighten me oh wise one, how does a team who were totally capable of making a decent working mic system (in mass effect 3 multiplayer) suddenly become incapable of replicating that exact same system in another game they worked on?

I'm guessing they were totally capable but a manager thought it would be a bad idea. That would make sense

 

We're absolutely capable, but as I've been trying to say everything comes down to priority and time during development. There are improvements for VOIP on PC bouncing around the studio. I can't say when, or if they will ever get into a patch but we're definitely listening and working on that particular feature.

[Credit2team]

Hey credit2team,  I have no substantive comment to your well thought out  argument

clearly

[Credit2team]

We're absolutely capable, but as I've been trying to say everything comes down to priority and time during development. There are improvements for VOIP on PC bouncing around the studio. I can't say when, or if they will ever get into a patch but we're definitely listening and working on that particular feature.

I'm still confused as to why it would have been so difficult to replicate the VOIP system implemented in ME3MP.

[kstarler]

We're absolutely capable, but as I've been trying to say everything comes down to priority and time during development. There are improvements for VOIP on PC bouncing around the studio. I can't say when, or if they will ever get into a patch but we're definitely listening and working on that particular feature.

 

I have to admit that at first I was skeptical, because I was reading a rather superior and condescending tone in your initial post, but I still greatly appreciate your efforts here. If I may add a note; I have a very quiet microphone, which is one of the reasons (among several) that my friends and I use a third party chat program (TS and/or Mumble, depending on who is playing). If possible, a way to adjust microphone input levels would be great, in addition to a push to talk feature.

 

And, before anyone chimes in, yes, I've set my levels correctly both in the Windows recording device settings, and adjusted my input level directly through my front panel (with my X-Fi. It's nice, if somewhat dated). If I crank the volume any higher, I get audio quality issues, which is why I rely on sound amplification on the software end.

[Naitaka]

There are issues, they are not blocking issues, most of our userbase doesn't encounter them or the frequency of their encounter is so low ( and the workaround so easy ) that it hardly registers as a blip on their radar. 

 

Have you consider the fact that people are simply putting up with them while the frustration builds? Because I am one of those players who has put hundreds of hours into the MP, and almost exclusively the MP and I hear the same thing across the board from both the friends I frequently play with and the people I run into in Public games. When getting game-halting bugs and crashes has become a norm for the players, there's definitely something wrong with quality of the game in question. However, I do appreciate the effort to keep us informed and I look forward to that patch note.

 

EDIT: I Just like to add that this is on PC which seems to be the least stable platform for DA:I so far.

[Bastion6six6]

Reddit is about as credible as gamefaqs to be honest.  They are both great places to get information and be part of a community, but collections of bugs are meaningless without developer awareness and interaction.  I briefly interacted with the EA helpdesk section in regards to my necromancers lack of a model on the mortalitasi armor (I couldn't fathom at first that this was simply the way it was implemented, I thought that I, personally, had encountered an error and was simply passing it along as a bug report, much to my shock the game simply doesn't have a model in place for that armor, now we are getting into dangerous territory for QA when it comes to "well, is this game even finished?") and was greeted with a very incompetent customer service rep from overseas, not a good experience.  About those two guys' twitters, um, who?  Again, how would a fan know to follow them or even who they are.  The respawning pot (420blazeit), while minimal in affecting your experience, is witnessed and experienced by EVERYBODY who plays this game, not just a small subset like usual bugs/glitches.  Same goes for the very choppy/floaty collision detection between players, the lack of voice chat during loading times (how did this one even happen, its 2014, this one blows my mind) and the lack of a model for necromancer/katari tier 2 armors.  These aren't your "usual" bugs and glitches where only a small fraction of players experience them due to various circumstances within the code. they seem like core design flaws.  EVERYBODY experiences these problems.  I won't even mention the RNG with the loot in this game since that is a philosophical debate and not related to bug fixing but yeah...you have some problems with that, I'd advise you to take a note or two from ME3's multiplayer (which in my opinion had a perfect loot system for both consumer and producer, cash shop and all, but I guess the developers decided to do a "one step forward and two steps back" sort of move, only without that step forward)

 

(unrelated note, but any word on public events, if and when they are happening?  The first weekend was understandble since the game JUST launched but I'm sort of surprised that there isn't one for this weekend, a holiday weekend, when everybody has off and time to play the game.  I guess developers need time off too   Maybe next weekend...?)

 

Also, to be clear, I've spent dozens of hours in the multiplayer and LOVE it (granted, ME3's multiplayer had more polish and was more stable, but I'll take what I can get).  I actually only just started playing the single player two days ago and now I find myself torn between making progress in both.  I'm probably going to go through the single player and come back to the multiplayer (if and) when my necromancer has a new look to her tier 2 armor and when special events start happening.

 

PS.  Hope you guys have a great holiday tomorrow

[Druez]

Great game, given the complexity of the game.  It is surprisingly bug free in my opinion.  Multiplayer wasn't the top priority of the game, but it also doesn't feel broken.  There are some minor bugs and they need to do some enhancements, but I think the multiplayer is a good starting point for the series going forward.  I just wanted to post to support BioWare.  I'm a SR. IT Director at a large Oil and Gas company.  We do a ton of software development and we have to make decisions all the time regarding release vs. bug fixing.  You get to a point, that no matter what you do before release, there will be bugs.  It doesn't matter what kind of QA you have.  You need to program to hit the masses and start being used. 

 

I give this game a solid A for stability and lack of bugs for release.  Tell your QA good job from me.  Could the game of been better?  Sure, but any game could come out better.  Overall well done.

[kstarler]

Great game, given the complexity of the game.  It is surprisingly bug free in my opinion.  Multiplayer wasn't the top priority of the game, but it also doesn't feel broken.  There are some minor bugs and they need to do some enhancements, but I think the multiplayer is a good starting point for the series going forward.  I just wanted to post to support BioWare.  I'm a SR. IT Director at a large Oil and Gas company.  We do a ton of software development and we have to make decisions all the time regarding release vs. bug fixing.  You get to a point, that no matter what you do before release, there will be bugs.  It doesn't matter what kind of QA you have.  You need to program to hit the masses and start being used. 

 

I give this game a solid A for stability and lack of bugs for release.  Tell your QA good job from me.  Could the game of been better?  Sure, but any game could come out better.  Overall well done.

 

Out of curiosity, what platform do you play on?

[Devtek]

We're absolutely capable, but as I've been trying to say everything comes down to priority and time during development. There are improvements for VOIP on PC bouncing around the studio. I can't say when, or if they will ever get into a patch but we're definitely listening and working on that particular feature.

 

While you are at it, add seperate volume control for chat.

[Azrus]

While you are at it, add seperate volume control for chat.

When you're done with that, if you could get me a latte, that'd be great.

[PurpGuy1]

 

- There have been standards in games ever since Nintendo's gold seal in the 80's.

 

I'll just leave this here and be on my way (don't forget to check the bottom right corner):

 

[Devtek]

When you're done with that, if you could get me a latte, that'd be great.

If a single latte got it done I would be so down to do that.

[Cirvante]

and 1% chance to spawn killer rabbit of caerbannog

 

Do we get a holy grenade?

[Kintosi]

When I see posts like these it perplexes me. I understand the frustration, as a gamer, that there are bugs that can affect my experience in a title I'm really enjoying playing.  What I don't understand is the consistent bad behavior of BSN users who assume that game companies are out to get them, or trick them. I can guarantee you that no one spends years of their life on a project in order to pull one over on anyone, especially their fans. To assert otherwise, whether out of anger or misunderstanding, is naive. I think maybe ( very likely ) that the difference is in understanding of the industry, and development as an art. Allow me to drop some Realtalk in an attempt to shorten this gap between us  :

 

I for one appreciate the honestly, and clarity. What frustrates me most is PR political double-talk from customer service departments. It's refreshing to have a spokesperson be so blunt (and provide such clear answers!) Bioware has always been my favorite developer, and I was a little dismayed to see it bought up by EA. I was worried that the quality of their games or stories might change. So far, It seems like I haven't had anything to worry about. Even though the most vocal persons of the community are usually negative, there are a lot more who really enjoy the game, Speaking for my friends and myself, we really appreciate all the hard work you folks at Bioware do to deliver a great experience. Keep up the good work! 

[Sir Jessku]

BWE tl;dr but I'm sure you you guys will patch all this up quicker than a missile glitch in me3mp. On a serious note, the pots are so minor but the rubberbanding is atrocious & gives the game such a cheap feel when playing. Can I really not move within 2 meters of another player?

I had to switch to me3mp after a few hours it was just too unenjoyable. Me 3 smooth as silk for hours, as always.

[BWEAmelia]

Have you consider the fact that people are simply putting up with them while the frustration builds? Because I am one of those players who has put hundreds of hours into the MP, and almost exclusively the MP and I hear the same thing across the board from both the friends I frequently play with and the people I run into in Public games. When getting game-halting bugs and crashes has become a norm for the players, there's definitely something wrong with quality of the game in question. However, I do appreciate the effort to keep us informed and I look forward to that patch note.

 

EDIT: I Just like to add that this is on PC which seems to be the least stable platform for DA:I so far.

 

Absolutely! We're playing the game every day as well and you can be sure that when we keep hitting the same annoying issue it gets bumped on someone's radar whether its already tracked or not. I appreciate your patience, we'll get all this smoothed out soon enough.

 

...The respawning pot (420blazeit).

 

....

(unrelated note, but any word on public events, if and when they are happening?  The first weekend was understandble since the game JUST launched but I'm sort of surprised that there isn't one for this weekend, a holiday weekend, when everybody has off and time to play the game.  I guess developers need time off too   Maybe next weekend...?)

...

 

PS.  Hope you guys have a great holiday tomorrow

 

lol! I never even thought of that. On one hand legal should probably be notified about our respawning pots... on the other hand there's a lucrative business here..

 

No word on public events! It will be messaged through twitter and other official channels when we get on up.

 

Thanks! We had Canadian thanksgiving already though we still get black friday sales? Win win? 

 

Great game, given the complexity of the game.  It is surprisingly bug free in my opinion.  Multiplayer wasn't the top priority of the game, but it also doesn't feel broken.  There are some minor bugs and they need to do some enhancements, but I think the multiplayer is a good starting point for the series going forward.  I just wanted to post to support BioWare.  I'm a SR. IT Director at a large Oil and Gas company.  We do a ton of software development and we have to make decisions all the time regarding release vs. bug fixing.  You get to a point, that no matter what you do before release, there will be bugs.  It doesn't matter what kind of QA you have.  You need to program to hit the masses and start being used. 

 

I give this game a solid A for stability and lack of bugs for release.  Tell your QA good job from me.  Could the game of been better?  Sure, but any game could come out better.  Overall well done.

 

Thank you! Glad you're enjoying the mode. 

 

If a single latte got it done I would be so down to do that.

 

There's a coffee shop across the street from the studio. I'll slip the barista our bug list and see what she can do ; )

 

I for one appreciate the honestly, and clarity. What frustrates me most is PR political double-talk from customer service departments. It's refreshing to have a spokesperson be so blunt (and provide such clear answers!) Bioware has always been my favorite developer, and I was a little dismayed to see it bought up by EA. I was worried that the quality of their games or stories might change. So far, It seems like I haven't had anything to worry about. Even though the most vocal persons of the community are usually negative, there are a lot more who really enjoy the game, Speaking for my friends and myself, we really appreciate all the hard work you folks at Bioware do to deliver a great experience. Keep up the good work! 

 

Thank you!

[Catastrophy]

Haha, that's actually a really good idea. Gotta have some risk there though... maybe the pot should roll to spawn 50/40/10 Nug/Bear/Druffalo?

"Ksk...Payday!"

[Azrus]

Do we get a holy grenade?

Maybe we just found a use for Templars?  Oh... too soon?

 

On another note, can we take a moment to appreciate how this thread's just evolved into shenaniganry?  It warms my heart.

[Kintosi]

"Ksk...Payday!"

 

So. Much. YES. 

 

"Ksk.. LETS GET PAID!"