58 réponses à ce sujet

[dantares83]

Dear all (and esp PC players),

 

I understand your frustrations in getting a game you think is uncompleted, buggy and not advertised as what it should be. It is ok for you to think this way of a product you brought. The proper way to do it is to send a complaint letter that is facts-orientated and yet remains objective. No accusations should ever be made in any complaint letter but just why u feel that this game is bad and why you probably deserve a refund. It can also be just a suggestion letter (e.g. i wish they bring back auto-attack in the next game because it is more fun this way) which is actually more polite than a complaint letter. 

 

And you can have the option of never purchasing another BioWare/EA game (esp. if you cannot get a refund and felt your money totally wasted) and that's it.

 

But lots of people here are making accusations at the employees, the company and thinking that they are entitled just because they brought a game they dislike. They even throw insults to people who genuinely like the game by accusing them as fanboys or have not 'grow up' with BioWare like them. It is like a child throwing a tantrum to get what he/she wants and it is unbecoming. 

 

Fact: The game is not yours to make so how you feel is not how the devs feel when they were making those decisions u hate. 

 

Examples:

 

People sending death threats to Jennifer Hepler (and even her family OMG!!!) because she not only 'destroyed' Anders she also made Anders make a pass at them even though they are straight. "Anders is straight and funny, not this gay terrorist!" The devs have absolute control of how they want to change the characters and if you do not like it, it is really you. Your 'head-cannon' does not matter to them because u are not an employee. Go ahead and write a fan-fiction if you want but there is nothing u can do about how they want the story to go. If you do not like it, just don't buy the next installment. DO NOT SEND DEATH THREATS! And now the poor lady is gone (though she mentioned it was for other reasons but I am sure the disappointments, accusations and worry for her family are reasons as well).

 

Almost the entire team of ME are now gone because of how badly people treated them because of ME3' endings. The ending are cheesy and bad and have no absolute bearing on any of the choices made previously. Yeah, even I agree. So yah, they changed the plot and make it 'stupid'. Yeah, but do not harp over it like they killed your parents. It is just a game. Head-cannon the ending yourself! I find the rest of the game rather entertaining. It was not really 'false' advertising because you do get to make a choice to how Shepard is at the end. And they have always said "your choices will conclude Shepard's fate". I really do not understand how people can make such a big fuss that everyone left including the two doctors.

 

Ultimately, they are the devs and have the absolute right to make the decision to how they would like their game to go. 

 

These devs are people too and I am sure besides bringing in the dough, they would want some recognization. And even if the general public do not like their game, I am sure they would not want death threats, accusations that they are abandoning their fans and being corrupted by EA. It would just be disappointment after disappointment and eventually, the dough will not be enough for them to stay. 

 

I really like the team at BioWare and felt that they are doing their bests. Some of their new ideas may not be the best but at least they tried it out and realize it is probably a mistake (e.g. removal of auto-attack in DAI). We will never really know what went through in their discussions (unless you are in the inner circle) so we should always give the benefit of doubts. They are humans too and humans can sometime make 'bad' decision but at that time, it was really the decision to go. 

 

So please have a heart and not create troll accounts at Metacritic (to give 0) just to bring them down. Please have some patience and wait for the patches and not saying these people lack empathy and transparency (repeatedly). Please do not ever send death threats and that they have betrayed their fans. You do not know them. If you continue such things, there would really be no BioWare anymore and that will be really sad. 

 

Thank you. 

 

EDIT: My point is not u cannot make comments but the whining in the forums are unbecoming. People creating troll accounts just to bring down its ave scores (seriously, is 0 an valid score for this game????). People replying and creating all kind of threads to complain. People making accusations that the employees do not care about the fans. And those death threats are the extreme examples. Just take a look at the "PC Community Concern" thread. The people there are entitled and childish in my opinion. All I hope that they will do in in the 'adult' manner. 

 

1) Refund the game and leave this forums so that people who want to discuss the game can do so without their toxic comments.

 

2) If they are unable to refund it, sure, it will add to their frustrations. Just don't ever support the company again after just ONE complaint (not repeatedly). I have eaten in restaurants that have the worst service ever. Do I really care about destroying people's job at that point of time? No, i made a formal complaint to either the manager or ever the head company and then I usually never patronize that restaurant ever again. I don't hold on to the anger like many people here do.

Modifié par dantares83, 29 novembre 2014 - 06:31 .

[- Archangel -]

Fanboy^^^^

[Dreamer]

This is not going to end well, but I suspect you know that.

[androniic]

Welcome to the internet.

This **** happens not only here but everywhere. And then we complain when we get ****** up laws on how to use the internet... Humanity

[johnny.temper]

This is not going to end well, but I suspect you know that.

Having lurked on these forums for some time, unfortunately there's every chance you're right! Which is a shame, because while the thread title might be a little emotive, I don't think the sentiments of the OP are really that stupid or controversial.

[Etragorn]

I think you're over estimating how much they really give a **** about what people say here. Anyone at Bioware who takes the nerd rage on these forums seriously needs to have their head examined by a medical professional.

[largejack1000]

People who don't like this game must be consuming copious amounts of red lyrium, that's all I can say. lol I really don't get what their problem is? I'm a general fan of fantasy, but certainly not a Dragonage fan per say, but I have to say this game is beautiful, and it's simply a mockery to suggest otherwise. I have been playing RPGs since the days of the Spectrum ZX48 and I have to say in all that time I have not come across any that better this, even the fabled Baldur's Gate 2. Having a whale of a time.

[Maverick827]

Why are you lumping in people complaining about bugs with people who sent Jennifer Helper death threats three years ago?

[largejack1000]

 

[mickey111]

I heard Jennifer was fired. Don't know if it's true or not, but nobody walks out of a job unless its for career related reasons or because the company got rid of them.

[mickey111]

I seriously don't think anyone cares that much about the nerds of BSN to find another job.

[SadisticChunkyDwarf]

Video game addicts weren't really like this back in the day. We were of course passionate and very opinionated, but respectful of those who put in the hard work, if for no other reason than many of us were in very similar fields.

 

It used to be fairly exclusive if you got to have an exchange with a developer, now not so much. I'm supportive of companies that choose to have a very limited degree of contact with their fan base, because in the end the majority of players will accept your design decisions if they are at least coherent. The people that would harass and carry on about this and that mechanic would've been doing so regardless of what decision you made, and hence aren't worth the time. So there is little to be gained from having a wide open door policy. 

[dantares83]

I heard Jennifer was fired. Don't know if it's true or not, but nobody walks out of a job unless its for career related reasons or because the company got rid of them.

Well, it they are fired, it is even worse. U made people lose their jobs and they were the original devs. it will breed bad karama. I heard Casey Hudson lost his job too but it is all rumors. It could be all the backslash that made him so disappointed that he left or he really find another well-paying job.

 

but internet kills and we all know that. whether u think it is stupid for people to take such things seriously is really not up to u. everyone reacts differently to criticism. blame not the victims but the perpetrator. 

[mickey111]

Video game addicts weren't really like this back in the day. We were of course passionate and very opinionated, but respectful of those who put in the hard work, if for no other reason than many of us were in very similar fields.

 

It used to be fairly exclusive if you got to have an exchange with a developer, now not so much. I'm supportive of companies that choose to have a very limited degree of contact with their fan base, because in the end the majority of players will accept your design decisions if they are at least coherent. The people that would harass and carry on about this and that mechanic would've been doing so regardless of what decision you made, and hence aren't worth the time. So there is little to be gained from having a wide open door policy. 

 

 

There are much better ways to do this sort of thing. Like blogs and reddit.

[Han Master]

Well they decide to make consoles the preferred port so they have to bear the fallout which is worst.

[Draining Dragon]

Okay, so, to summarize the OP:

 

HURP A DURP A DER MA BURP PRASE BIOWER HERPITY DERP

[giveamanafish...]

I think you're over estimating how much they really give a **** about what people say here. Anyone at Bioware who takes the nerd rage on these forums seriously needs to have their head examined by a medical professional.

If you read this article, it mentions that Greg Zeschuk, one of the founders of Bioware, ultimiately admitted that fan overreaction -- death threats and the like -- did affect his decision to leave the company.

http://www.polygon.c...-support-groups

 

And yes, Jennferi Hepler did receive death threats against herself and her children and no she was not fired.

 

Here's an interesting quote from Hepler:

"It's something that comes up in almost every conversation with female developers," she said. "Overall, people seem to try to shrug it off publicly and fume privately, and younger women contemplating the field are reconsidering whether they have the stomach to handle what it currently asks of them. That's the biggest risk, in my opinion: that we will lose out on the talents of people who would make fantastic games that we would all be the better for playing, because they legitimately don't want to make themselves into targets. A lot of the best artists and storytellers (and quite a few great programmers too), tend to be sensitive people — we shouldn't lose out on their talents because we are requiring them to be tough, battle-scarred veterans just to walk in the door."

 

People who work in the industry aren't teen-agers, they won't committ suicide as a result of cyber-bullying, as had happened a couple of times in recent years in Canada of all places. But the actions and behavior of a few can be an unnessary distraction and take a psychological toll on even mature aduilts.

 

 

Why are you lumping in people complaining about bugs with people who sent Jennifer Helper death threats three years ago?

It's one thing to voice legitimate complaints. If you read the article I quoted, using the example of Mass Effect 3, some people went well beyond complaining. Some of that does seem to be happening with DAI. It's worth calling out people on this, it''s something that needs to be understood to be unacceptable behavior. From someone with the Cyberbullying Research Center:

 

"I feel like how we've progressed over the years and decades, I feel like it's more and more normative to be cruel and then be JK, LOL, not really a big deal, even though we know that words wound," he said. "I think we're seeing a desensitization when it comes to acceptability and conduct, whether it's online conduct or even offline conduct, whether it's verbal or textual or the things we post to embarrass other people. We can try to cover our tracks or say we were just messing around, but the damage is done. That's why we have kids killing themselves based on what's been posted and sent and shared."

[Gill Kaiser]

The kind of people who send death threats over a game are not the kind of people who can reasoned with by the likes of you, OP.

[archav3n]

Why are you entitled calling others spoilt brat when people voice valid concerns. Why are you categorizing PC gamers and people who send death threats?. Are you trying to ACCUSE only PC gamers are such people? Why are you entitled to complain about others voicing their opinions AND you are not a SPOILT brat?. And who the hell ARE you?

[Maverick827]

Some of that does seem to be happening with DAI.

 

Where are the death threats being made to BioWare employees because of bugs in DAI?

[Spaceweed10]

Who says Anders hasn't recently come out of the closet?  I thought he was always gay though - he's an elf isn't he?  

[Spaceweed10]

Why are you entitled calling others spoilt brat when people voice valid concerns. Why are you categorizing PC gamers and people who send death threats?. Are you trying to ACCUSE only PC gamers are such people? Why are you entitled to complain about others voicing their opinions AND you are not a SPOILT brat?. And who the hell ARE you?

 

I'm glad you're not the antagonistic type.

[Quaddis]

Death threats are sent by ill people, not PC gamers. Thats no1.
No 2.
If you in your real job screw up as they did with ME3(not only ending, that game had some serious problems), and then called your customer entitled and spoiled, you would get fired.
So, if anyone got fired because of ME3, why would i care, if they did job properly they would be fired.

[TheJiveDJ]

Criticism =/= death threats. If a person cannot take criticism of their work, and they decide to leave their work because of it, well...they don't deserve to be working in that industry. Death threats are a whole other ball game and obviously should not be tolerated under any circumstances; this is where I truly have sympathy for anyone even remotely in the public eye.

 

We should definitely criticize the game if we feel we have legitimate gripes, and do so in a constructive manner. Whether BW wants to listen to that criticism is entirely up to them. I personally wouldn't blame any one person for DAI's shortcomings; it was a team effort and they are only as good as their weakest link. You also have to take EA into consideration as they are the ones fronting the money, and they have final say and ultimate authority over the direction a game takes.

 

Ponder this, if you will: EA has blatantly come forward and said that they will no longer be developing single player only games. Now just think about how derailing that can be to a primarily single player game. That is all I have to say.

[SadisticChunkyDwarf]

If you in your real job screw up as they did with ME3(not only ending, that game had some serious problems), and then called your customer entitled and spoiled, you would get fired.
So, if anyone got fired because of ME3, why would i care, if they did job properly they would be fired.

 

The company determines whether someone screwed up or not, not the customers. You don't get to make that decision just because you purchased a product. You have the option of not buying it again, or registering a complaint which more often than not makes you sound like a lunatic in my experience.

 

A lot of people are entitled and spoiled. Believe it or not, any management staff of a big company will likely share the same view. And any big company worth working for will support their employees, especially when they are copping abuse from external sources. People have a very sheltered view of what actually goes on due to this "customers is always right" mentality. Only the customer actually believes that.