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Cerberus Network Issue - Accidentally registered on Social Network and not in-game.


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#276
NightLad

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- PC

- retail copy

- collectors edition

- Canada

- EBGames, Toronto



I am also getting the "code already in use" message. While installing my game I logged into my account to register the game/promo codes (including the Cerberus Network, as per the instructions). Everything went smoothly. However, when I log into my account via the game, Cerberus asks for the activation code, and then tells me "key code already in use"!



If it thinks the code is already in use, then the code I entered must be 'somewhere', right? And the only place it could be would be in my account. Patch the game to communicate that fact and we are good to go! =) (And for the love of god, hurry! >.<)

#277
NightLad

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- PC

- Retail Copy

- Collectors edition

- Canada

- EBGames, Toronto



While installing my game I logged into my account to register the game/promo codes (including the Cerberus Network, as per the instructions). Everything went smoothly. However, when I log into my account via the game, Cerberus asks for the activation code, and then tells me "key code already in use"!

#278
Excalibur6

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I got the same problem what a **** up man, it has nothing to do where we bought the game its the damn social site accepting the cerbrus code on the social site, and not activating so the ingame menu knows the card is actually registered to you

#279
Excalibur6

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PC

Retail

collectors

Canada

Ebgames

i entered it on the social site first, stupid ditections.. i want this sorted out please....

#280
MagisD

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PC version



Retail



Collector's Edition



Canada



Gamestop



Registered Cerberus code in game, No activation of news or Cerberus DLC but can use Dragon /termininus /collectors DLC . When I try to enter again it tells me that it's already in use.

#281
Arcadionn

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PC

Retail

Colelctor's

Canada

Gamestop (Mail)



same as others , can redeem and get Blood dragon/collector's armor but did not get code for terminus and after using Cerberus code in game while loged in, it told me on a second attempt tis already in use, yet cannot download, it tells me to buy it or to redeem code.

#282
wolftigo

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PC

Retail Collectors Edition

Amazon.com

Union City,NJ



registered game/registered code on the web. went in the game requires to activate the code; code already in use.

#283
yoda23

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I am experiencing this issue with the CE version. By the way, why do I even care about this? What is the Cerberus Network supposed to do anyway?

#284
Garylian Nighthawk

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PC



Retail edition



Best Buy



Denton, TX



I managed to download one of the 2 DLC items I was supposed to get, but I started to get weird sounds from the website, so I closed it after completing the first download and installed it. I now cannot get the 2nd DLC item.

#285
Arcadionn

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yoda23 wrote...

I am experiencing this issue with the CE version. By the way, why do I even care about this? What is the Cerberus Network supposed to do anyway?


Just allow you to get the initial DLC and then download others for a fee

#286
Groggy Grognard

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Put this into the 'bad access code' thread until I saw this one. Placing this into the correct category to be handled.



Retail CE, bought through Amazon. Entered the network access code into my Bioware profile, did not get any link to the .exe file for the Cerberus access patch, and now code will not work in-game. Adding my name to the list for hopeful resolution!


#287
Djones82

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Retail

Gamestop

Westminster, MD



Registered my cerberus code here, but the game will not recognize that fact. Telling me that my code is already in use. Halp?

#288
Djones82

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double post. apologies.

Modifié par Djones82, 26 janvier 2010 - 06:27 .


#289
AzureGlide

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(Sorry. Double posted)

Modifié par AzureGlide, 26 janvier 2010 - 06:25 .


#290
AzureGlide

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-Xbox 360

-Retail copy

-Standard

-USA

-Gamestop Delaware, Ohio



Cerberus Network Code 'In use" Regestered on the site.

Armor and Weapon code not used in fear this would happen to it

#291
TWyatt

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PC
Retail
CE
USA
EAstore.com Preorder

#292
Zonkuj

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As with mostly everyone else, I logged into my Bioware Social Network account, redeemed my Collector's Edition, Pre-order, and Cerberus codes. In the list of DLC, I have the two special armors, but none of the extra Cerberus DLC. When I entered the code in in the main menu (under the activate Cerberus menu), it tells me it is already in use.

PC
Retail
CE
USA
Best Buy Pre-order

Modifié par Zonkuj, 26 janvier 2010 - 06:41 .


#293
SpideyKnight

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jStarfall wrote...

Michael Gamble wrote...

ok. let me get this straight.

new copies of the 360 games. people redeem their codes from the social site (do we have CE editions used? is this the CE editions or not?

when you enter the game (using the SAME) ea online account as you registered it with.
cerberus network does not show up?

where whas the game been purchased from.

and finally.
DO NOT WORRY. we will sort you guys out. we just have to find out what the issue is!


Here's a step-by-step for me:

1. Started Installing Mass Effect 2: Collector's Edition on my PC
2. Logged onto my account here and registered my copy of ME2: CE for PC
3. Redeemed code for Terminus Armor and Collector's Edition Items
4. Redeemed code for Cerberus Network, and it gave me the link to the Collector's Edition Item Download
5. Started ME2 up after install completed and logged into this account ingame
6. It asked me to redeem my Cerberus Network card, and tells me the code has already been used



Exact problem here as well.  Number 4 seems especially curious.  I have a card that has a code for the collector's edition rifle and armor, but it appears you don't need it since cerberus activation gives it to you.  I redeemed it anyway though.  I demand Paragon points.

#294
Frayyyy

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I redeemed mine online too and and now I can't access cerberus ingame and it tells me my code is in use :c

PC collectors edition retail, canada

Modifié par Frayyyy, 26 janvier 2010 - 09:20 .


#295
darksunshaman

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Same issue



360



Retail



CE



Bestbuy



Columbus, OH

#296
Rednetrab

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Xbox360

Retail

Standard copy

USA

Gamestop Culpeper, VA



I got mine at a midnight release. I followed the instructions for the Terminus Gear and downloaded it and then entered my Cerberus code and downloaded Zaeed and Normandy crash site. When I finally loaded up the game, I went to enter my code to activate my Cerberus Network and got the 'key in use already' error. I can't access my new content or the Terminus Gear in game at my private terminal!



Also, I haven't played ME1 since 2008, and sold it, and I guess I missed an update via xbox live for the Import Save File, and so ME2 cannot detect a saved character...



Sad launch day for me, please help =/

#297
The_Aberration

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Same issue as all the others.



PC



Retail Collectors Edition



Alberta, Canada



Ebgames

#298
mdolsen

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Any update?

#299
Brygard2009

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Retail ME2 CE

PC

Bestbuy

USA

Lufkin,T.X



Same problems as others here.

#300
finerthanu

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-pc

-retail

-CE

-Orlando, FL

-GameStop, Preorder