460 réponses à ce sujet

[Manetherenwolf]

So as near as we can tell (same thing happened to me)...



All of the PC Collector's edition Cerberus Network codes are registering as being the Collector's Edition Armor/Weapon set codes, instead of the Network codes.



This is the problem, not where it got inputted or anything like that.

[mattf0124]

Think its gonna be awhile....its too convoluted of a system, they have should have known better than to set the cards at one redemption till they had the kinks worked out. Either that or they are hoping for a lot of $15 sales...

[Ocksy Co Doan]

This makes no sense that they have no community personnel to take care of customer service on the launch date of a game with this magnitude. This is some straight up SOE bs.

[robshaw3]

I am a X-box 360 user and my code doesn't even work!

[jonab]

Looks like have joined the club! I hope they get this straighten out.

[psykpsyk]

why can you even put the codes in on here if you are not supposed to do that? it makes absolutely no sense!

[mattf0124]

I got it to work, heres what happend to me, logged in on game, got the screename runaround, exited game, tried it on the site only, made a few hate posts, loaded up the game, tried again, and voila!! it worked, slow downloads though...

[Lawliet89]

Try downloading the manual exe from http://social.biowar...ntitlements.php



I can see my Terminus armour there. I have not received my game except for the pre-order code so I activated it there.

[Pharmie]

I hit download after entering the code now it doesn't show up on downloaded content on my xbox...

[mattf0124]

oh yeah for the guy that asked about, the disc check is there instead of the online DRM ME1 had that most complained about a lot...

[mattf0124]

oh yeah for the guy that asked about, the disc check is there instead of the online DRM ME1 had that most complained about a lot...

[TheClamV2]

Has anyone had luck with un-redeeming a terminus armor code?

Please?

I've ****ed up and redeemed it with the wrong account, and I don't want to have to download a cerberus code and use the other account, and I am very upset over this website error, seriously, I had this planned out, and then this happens, and I've had the game for THREE HOURS and I haven't played a single second because I can't uninstall the terminus armor DLC and I don't have the code linked to the right account.

[Shmooglavuu]

Has anyone gotten any response from Bioware tech support? This is a pretty serious glitch, especially on day one of the game's release...

[Brenn86]

Guys, THIS THREAD IS NOT ABOUT THE TERMINUS ARMOR.



Please start a new thread about that.



This thread is about REDEEMING THE CERBERUS NETWORK CODE ON THE BIOWARE WEBSITE AND IT NOT REGISTERING PROPERLY.

[koremanmusic]

come on bioware, at least let us know you are WORKING ON IT, rather than ignoring us.

[Manetherenwolf]

Don't suppose anyone has had anymore luck with it yet have they?

[koremanmusic]

no, none. I think the moderators have given up on us, even though we have MORE posts than anyone else.

[Manetherenwolf]

It would be nice if EA's customer service even had ME2 listed on the site, so I could send in an email ticket for the issue.



Guess I'm gonna just go to sleep now, Hopefully something is solved about it by tommorrow.

[Incognito JC]

Well, same situation here. I entered the Cerberus Network code in-game, and all I got was the Collector's Armor download instead.

[Brenn86]

*Bump*



To the top. This needs Bioware's attention!

[koremanmusic]

indeed. customer service is needed. for every one of us, there are probably 20 others who are just as frustrated.

[Brenn86]

There are posts cropping up in the general discussion about this as well. I'd say this would number in the hundreds just on these boards.

[Shuda1]

The same here, inputted the cerberus network code into the redeem area just like is asked and it gave me the CE armor. I hope this gets fixed soon.

Modifié par Shuda1, 26 janvier 2010 - 08:43 .

[koremanmusic]

you would think that they would be quicker about this. I wonder if they are just all celebrating the not so successful launch and kicking back easy while we get frustrated. Sorry, that is not fair. The game is GREAT, but this crap with the Cerberus network is really being handled terribly.

[KORBOD]

Same problem as original submitter. What the heck is going on here?