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#126
crusader_bin

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Hard to believe there is even actually any QA after the mess they released for PS3 and Xbox 360.

Probably the just wait for sony/microsoft to approve the update or something? And they hold PC version hostage, so that the peasants will not rebel :')


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#127
Lord Surinen

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I agree but better fixes than no fixes a lot of games get released too early nowadays like Assassins Creed that had loads of problems.

 

you also have to consider you cant really fully know what issues people will have till its released as it get more eyes on the problem you can only test so far there's no such thing as a bug free game.

Of course.

 

You can get pretty much a good idea if  you have a lot of testers and you care for quality check. I won't believe that anybody would miss broken-glued arms of male elf.


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#128
Jono

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My joy for this game has really dropped off in the last week due to bugs.  These fixes really can't come soon enough.



#129
Nell Yuan

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I agree but better fixes than no fixes a lot of games get released too early nowadays like Assassins Creed that had loads of problems.

 

you also have to consider you cant really fully know what issues people will have till its released as it get more eyes on the problem you can only test so far there's no such thing as a bug free game.

 

 

There are some of the more hidden bugs , yes in those case we can be patient with those. As for the problem with the elf arms ? Really ? That was so damn obvious , either the testers in this game are all failing hard , or they didn't have tester before . How could you not notice that at all ? 



#130
Massa FX

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This is the new normal for AAA releases now. They cut corners on QA, put the game out on the date they planned whether it is ready or not, and then patch the biggest consumer complaints and ignore the rest. Having your customer do your beta testing for you (and paying you for the privilege) is clever business.

 

15 year software industry experience speaking...

 

No. Each "bug" is triaged, prioritized, sorted and addressed in time - based on how bad the bug is. Games do ship with bugs. ALL software ships with bugs. At some point, there has to be a line drawn so that a product does get out the door. I'm betting most of the problems we, as consumers, see are already reported issues by QA that dev decided to not address for the shipped game. QA does sign off (or doesn't) before all products are shipped.

 

What stops shipping a game this size? Show stopping bugs. Bugs that prevent advancement in the game. Usually a game is given 24 -48 hours of non-stop testing without a crash or lockup before it goes "Gold" and final Gold Masters are made. That's a long time for testers (who have been playing the game for months). And usually, everyone, and I mean everyone, is playing the game (dev's, marketing, PR, EA drones, localization troops, artists, executive management (NOT, hilarious no they prolly aren't playing anything), the janitors <jk> etc... etc...

 

Throughout the testing process, bugs get prioritized. What we see as players may be newly introduced because of a last minute bug fix that slipped by, or it's cosmetic, or... and this is a HUGE decision on the part of dev's: the bug is touching a particular complex code segment and to fix that particular bug would break a major system. Thus its put on hold for a patch if it's not prohibiting a player from finishing the game.

 

Just saying, game dev's are brilliant. They didn't ship something this HUGE and expect that no bugs would be found by players. They knew. They just slotted some of this stuff for later.

 

Hoping I didn't ****** anyone off, but I really hate it when QA is finger pointed at for failing to do their jobs... when they most definitely did. They have the long white hairs to prove it. 


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#131
Nell Yuan

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15 year software industry experience speaking...

 

No. Each "bug" is triaged, prioritized, sorted and addressed in time - based on how bad the bug is. Games do ship with bugs. ALL software ships with bugs. At some point, there has to be a line drawn so that a product does get out the door. I'm betting most of the problems we, as consumers, see are already reported issues by QA that dev decided to not address for the shipped game. QA does sign off (or doesn't) before all products are shipped.

 

What stops shipping a game this size? Show stopping bugs. Bugs that prevent advancement in the game. Usually a game is given 24 -48 hours of non-stop testing without a crash or lockup before it goes "Gold" and final Gold Masters are made. That's a long time for testers (who have been playing the game for months). And usually, everyone, and I mean everyone, is playing the game (dev's, marketing, PR, EA drones, localization troops, artists, executive management (NOT, hilarious no they prolly aren't playing anything), the janitors <jk> etc... etc...

 

Throughout the testing process, bugs get prioritized. What we see as players may be newly introduced because of a last minute bug fix that slipped by, or it's cosmetic, or... and this is a HUGE decision on the part of dev's: the bug is touching a particular complex code segment and to fix that particular bug would break a major system. Thus its put on hold for a patch if it's not prohibiting a player from finishing the game.

 

Just saying, game dev's are brilliant. They didn't ship something this HUGE and expect that no bugs would be found by players. They knew. They just slotted some of this stuff for later.

 

Hoping I didn't ****** anyone off, but I really hate it when QA is finger pointed at for failing to do their jobs... when they most definitely did. They have the long white hairs to prove it. 

 

Again as many others have pointed out , There are bugs there are very very obvious , such as one of the notable elf arms one , you can't really be serious when you are telling me you didn't notice it .

 

 

We did not expect the game to be perfect , but the game was delayed several times .  Game , shipping with bugs are acceptable . At the very least we can expect the super obvious , game shattering bugs to at least be fixed before the release ? And you didn't even require Q.A to test through the game to notice it .  I suspect the developers already knew the problems all along , but they had to rush the final deadline given by E.A and this is what happened .



#132
Darkfyre

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sooo.... how about them patches?


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#133
CraneBane

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My first post on the forum, although I have been reading up on patch news on a daily basis since DAI was released. Yes, I made the simpleton mistake of making a day-one purchase of this game - something I stopped doing several years ago since the gaming industry started churning out beta-releases and passing them off as Gold.

 

The thing that really irks me with BioWare's handling of the massive critical backlash from the PC players is the almost complete lack of any form of communication and acknowledgement of the vast amount of issues with the game (imo the worst thing are the PC controls and the horrendous user interface - literally one of the worst designs I have ever had the misfortune to have to navigate).

 

BioWare:

1. What issues are you working on for the first patch?

2. When can we expect to receive this patch (give and take)?

 

Compliments for making DAI the great game that it undoubtedly is, but .... COME ON GUYS!, it's seriuously about time you start to communicate with your fanbase.


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#134
Lord Surinen

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My first post on the forum, although I have been reading up on patch news on a daily basis since DAI was released. Yes, I made the simpleton mistake of making a day-one purchase of this game - something I stopped doing several years ago since the gaming industry started churning out beta-releases and passing them off as Gold.

 

The thing that really irks me with BioWare's handling of the massive critical backlash from the PC players is the almost complete lack of any form of communication and acknowledgement of the vast amount of issues with the game (imo the worst thing are the PC controls and the horrendous user interface - literally one of the worst designs I have ever had the misfortune to have to navigate).

 

BioWare:

1. What issues are you working on for the first patch?

2. When can we expect to receive this patch (give and take)?

 

Compliments for making DAI the great game that it undoubtedly is, but .... COME ON GUYS!, it's seriuously about time you start to communicate with your fanbase.

I don't know english idioms well but I think it is called 'cave in' in the public relations-communication. They might be simply waiting until situation calms down and then we will hear about great news, dlcs, expansion and exciting new content +100% to forum's activity.

 

http://forum.bioware...-its-problems/ broken arms are not a joke, the more we wait the bigger chances that bones will set badly.



#135
Brogan

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My first post on the forum, although I have been reading up on patch news on a daily basis since DAI was released. Yes, I made the simpleton mistake of making a day-one purchase of this game - something I stopped doing several years ago since the gaming industry started churning out beta-releases and passing them off as Gold.

 

The thing that really irks me with BioWare's handling of the massive critical backlash from the PC players is the almost complete lack of any form of communication and acknowledgement of the vast amount of issues with the game (imo the worst thing are the PC controls and the horrendous user interface - literally one of the worst designs I have ever had the misfortune to have to navigate).

 

BioWare:

1. What issues are you working on for the first patch?

2. When can we expect to receive this patch (give and take)?

 

Compliments for making DAI the great game that it undoubtedly is, but .... COME ON GUYS!, it's seriuously about time you start to communicate with your fanbase.

 

You may not want to look at it, but their official twitter is balls deep in accepting congratulations, being overly positive and directing all complaints to the Help forum.

 

So they are technically communicating, but it seems like either the pc players don't feel it necessary to tweet about the issues we see here, or they are seriously cherry picking who they communicate with...


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#136
Lord Surinen

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You may not want to look at it, but their official twitter is balls deep in accepting congratulations, being overly positive and directing all complaints to the Help forum.

 

So they are technically communicating, but it seems like either the pc players don't feel it necessary to tweet about the issues we see here, or they are seriously cherry picking who they communicate with...

The latter. People from this thread http://forum.bioware...d-its-problems/have been tweeting them about the problem but nobody responded, while congratulations and cheerful messages got even few answers. One word: vile.


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#137
Araedros

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To sum this up for me, what I want for the game to be briliant is:

 

Improved AI and/or proper tactics menu

Fixed abilities, equipment, stats

any audio related buggs corredcted

and most importantly NO CRASHES/CORRUPTED FILES


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#138
tevix

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15 year software industry experience speaking...

 

No. Each "bug" is triaged, prioritized, sorted and addressed in time - based on how bad the bug is. Games do ship with bugs. ALL software ships with bugs. At some point, there has to be a line drawn so that a product does get out the door. I'm betting most of the problems we, as consumers, see are already reported issues by QA that dev decided to not address for the shipped game. QA does sign off (or doesn't) before all products are shipped.

 

What stops shipping a game this size? Show stopping bugs. Bugs that prevent advancement in the game. Usually a game is given 24 -48 hours of non-stop testing without a crash or lockup before it goes "Gold" and final Gold Masters are made. That's a long time for testers (who have been playing the game for months). And usually, everyone, and I mean everyone, is playing the game (dev's, marketing, PR, EA drones, localization troops, artists, executive management (NOT, hilarious no they prolly aren't playing anything), the janitors <jk> etc... etc...

 

Throughout the testing process, bugs get prioritized. What we see as players may be newly introduced because of a last minute bug fix that slipped by, or it's cosmetic, or... and this is a HUGE decision on the part of dev's: the bug is touching a particular complex code segment and to fix that particular bug would break a major system. Thus its put on hold for a patch if it's not prohibiting a player from finishing the game.

 

Just saying, game dev's are brilliant. They didn't ship something this HUGE and expect that no bugs would be found by players. They knew. They just slotted some of this stuff for later.

 

Hoping I didn't ****** anyone off, but I really hate it when QA is finger pointed at for failing to do their jobs... when they most definitely did. They have the long white hairs to prove it. 

Based on what I've read of others there seem to be a number of show stopping bugs in this game.


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#139
prosthetic soul

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Could we please stop with this "My bug is worse than yours" business? I personally wouldn't care very much if my character's arms were broken if I had perfect banter. It's a matter of preference. Bugs are bugs, all of them awful, and hopefully to be addressed soon. Pimping your bug out as the one devs have to prioritize while calling other people's problems insignificant is incredibly immature of you.

Wow, way to resort to insults brah.  Clearly you're taking the high ground here. 



#140
Funchal99

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Compliments for making DAI the great game that it undoubtedly is, but .... COME ON GUYS!, it's seriuously about time you start to communicate with your fanbase.

As much as I am inclined to agree with mostly all of your points, I have to say that communicating with your fanbase is not ALWAYS a good idea, especially nowadays. The developers also need to preserve themselves, and if I was one of them I'd either rage at the vast amount of crap a lot of people say in forums or perhaps even quit my job out of frustration. The fact that someone will probably quote the "quit my job" line I just wrote and argue that everyone in Bioware is indeed incompetent and should be fired also lends further evidence to my statement.



#141
CraneBane

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The latter. People from this thread http://forum.bioware...d-its-problems/have been tweeting them about the problem but nobody responded, while congratulations and cheerful messages got even few answers. One word: vile.

Twitter in no way qualifies as a serious platform for communication from a game developer when it comes to the type of information we are talking about. On that note, I also find it highly questionable that the only news we have had since November 19 has come from two BioWare employees making casual conversation in a random Twitch video. Sadly it gives me the impression that either BioWare has no customer relations management or they just don't care.

 

Sorry to come off so negative, but my patience is really starting to wear thin with the game and the CRM. It is a crying shame because there is this hidden pearl of a game hidden underneath an almost impregnable shell of terrible design choices. I can see why the console crowd is pleased with the game, because it really IS a great game within the constraints and limitations of the console format. However - and that is one big ass however - as a PC game DAI leaves so much to be desired, and the game is screaming! out for a major PC overhaul - one that I personally doubt we shall ever see. And therein lays the tragedy of Dragon Age: Inquisition.


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#142
Funchal99

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Based on what I've read of others there seem to be a number of show stopping bugs in this game.

I'd say what he meant by show stopping are bugs that prevent you from actually reaching the end of the game. Sure, glued elven arms are VERY annoying and perhaps a deal breaker for many of us, but it doesn't prevent you from playing the game, technically speaking.



#143
Roguestriker

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Twitter in no way qualifies as a serious platform for communication from a game developer when it comes to the type of information we are talking about. On that note, I also find it highly questionable that the only news we have had since November 19 has come from two BioWare employees making casual conversation in a random Twitch video. Sadly it gives me the impression that either BioWare has no customer relations management or they just don't care.

 

Sorry to come off so negative, but my patience is really starting to wear thin with the game and the CRM. It is a crying shame because there is this hidden pearl of a game hidden underneath an almost impregnable shell of terrible design choices. I can see why the console crowd is pleased with the game, because it really IS a great game within the constraints and limitations of the console format. However - and that is one big ass however - as a PC game DAI leaves so much to be desired, and the game is screaming! out for a major PC overhaul - one that I personally doubt we shall ever see. And therein lays the tragedy of Dragon Age: Inquisition.

 

Honestly you should just not trust Bioware/EA anymore. I gave them one last chance after DA2 and the crapstorm with post-ME3 and this release proves my distrust. Looks like the DA:I delay didn't help.

 

Remember when EA apologized for Battlefield 4? There's probably one in the works for this one.



#144
d3rd3vil

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Honestly I am still enjoying Dragon Age very much. Just entered Skyhold and the bugs are not disturbing, not at all.

 

But still why not fix the stuttering video sequences and improve the tactical view a bit and stuff? Just release the patch now :( Can't hurt to have it :)



#145
moxiegraphix

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The developers of Sims 4 have learned a valuable lesson in communication. They can't (and won't) tell the player base everything, but they DO communicate and it has extended a lot of goodwill that was desperately needed for the franchise AND EA (though I suspect Maxis influence in that). They hold regular Q&A sessions with the player base on the forums, keep the player base informed on what they are working on (within reason) and, over all, the atmosphere has been pretty darn pleasant. The time they have invested in communication has not kept them from working on the game, addressing bugs, putting out patches, and they rotate the devs who attend to the Q&A sessions so you get a pretty good perspective on things. One day it may be the animators, another it may be the person who developed the emotion system, another it may be the team lead.

 

My point is, communication from those above can be a very good and positive thing. It doesn't have to be a negative experience for the developers as some have suggested. The days of radio silence when facing a group of angry players should be long behind us. Maybe, eventually, Bioware will catch up and realize communication breeds good will (and sales).


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#146
Lord Surinen

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Twitter in no way qualifies as a serious platform for communication from a game developer when it comes to the type of information we are talking about. On that note, I also find it highly questionable that the only news we have had since November 19 has come from two BioWare employees making casual conversation in a random Twitch video. Sadly it gives me the impression that either BioWare has no customer relations management or they just don't care.

 

Sorry to come off so negative, but my patience is really starting to wear thin with the game and the CRM. It is a crying shame because there is this hidden pearl of a game hidden underneath an almost impregnable shell of terrible design choices. I can see why the console crowd is pleased with the game, because it really IS a great game within the constraints and limitations of the console format. However - and that is one big ass however - as a PC game DAI leaves so much to be desired, and the game is screaming! out for a major PC overhaul - one that I personally doubt we shall ever see. And therein lays the tragedy of Dragon Age: Inquisition.

Of course not, but the thing is that we have explored all options available. We have not received much information, except for the one visitation we have not seen Mister Allan Schumacher in our thread, ever again.

 

You have probably seen it many times already, but if not, then here is our thread: http://forum.bioware...d-its-problems/



#147
CraneBane

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[...] communicating with your fanbase is not ALWAYS a good idea, especially nowadays.

While I do take your point, I think that it is always a good idea to communicate - you just have to be careful how you go about it. There is no doubt that it presents a great challenge for a game developer to communicate without saying too much or too little. This is why you need a specialist customer relations manager. The key is to avoid making promises that you cannot be guaranteed to keep. But what does it cost BioWare to make regular posts acknowledging all the effort that goes into this forum from their fans? Basically, the least they can do is make like Dr. Frasier: "We're listening" - it puts the (im)patient a little more at ease and it doesn't cost a thing. But why not take it a step further and make regular announcements on what they are currently looking into and working on? Throw back that veil to that holiest of Holy, for crying out loud. Engage with the PC fan base or risk alienating them? The PC fan base are the shoulders that BioWare is now standing on, looking like a giant.


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#148
BammBamm

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Again as many others have pointed out , There are bugs there are very very obvious , such as one of the notable elf arms one , you can't really be serious when you are telling me you didn't notice it .

 

 

We did not expect the game to be perfect , but the game was delayed several times .  Game , shipping with bugs are acceptable . At the very least we can expect the super obvious , game shattering bugs to at least be fixed before the release ? And you didn't even require Q.A to test through the game to notice it .  I suspect the developers already knew the problems all along , but they had to rush the final deadline given by E.A and this is what happened .

 

did you even read what he wrote past the first sentence?



#149
Massa FX

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I've no official way to know if most of you are new to Bioware Forums... but circa 03/2012 Bioware was hit with an on-slot of complaints and real threats for ME3's ending. I have to say, the complaints about DA:I are nowhere as bad. The forum posters/responders are not as cruel. ... and dev's response to forum posts is prolly based on what happened back then.  I was one of the posters and I have to say, I was full of wrath over the ending. But I never tried to humiliate anyone else if their opinion was different than mine. Back then, it was ... Awful. Bloody. Ridiculous. In same cases, it was pure hysteria and in others it was Magna ****** LOUD Trolling.

 

I hope that craziness doesn't repeat today and I don't blame dev's for not having more presence on the forums. Not at all.



#150
Massa FX

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did you even read what he she wrote past the first sentence?

 

Fixed that for you.  :P