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Stuck at loading screen.


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#1
Asalis

Asalis
  • Members
  • 15 messages
I just installed Mass Effect 2 and it installed just fine. When I got to the starting screen I clicked to start a new character and on the first loading screen it freezes. The sound continues going but the screen remains at the initial loading screen with a frozen image. No matter how many times I try to play the game it remains like this.

mycomputer specs are

Operating system: WIndows 7 64 bit

Processor: Intel Celeron 450  at 2.20GHz (single core.)

Ram: 4GB

Video: nVidia GeForce 9400 GT 512MB

DirectX 10

I just finished updating my video card and i made sure no other unnecessary processes were running. I don't know what else to do. some advice would be much appreciated.

Modifié par Asalis, 26 janvier 2010 - 08:51 .


#2
General Corrado

General Corrado
  • BioWare Employees
  • 19 messages

Asalis wrote...

I just installed Mass Effect 2 and it installed just fine. When I got to the starting screen I clicked to start a new character and on the first loading screen it freezes. The sound continues going but the screen remains at the initial loading screen with a frozen image. No matter how many times I try to play the game it remains like this.

mycomputer specs are

Operating system: WIndows 7 64 bit

Processor: Intel Celeron 450  at 2.20GHz (single core.)

Ram: 4GB

Video: nVidia GeForce 9400 GT 512MB

DirectX 10

I just finished updating my video card and i made sure no other unnecessary processes were running. I don't know what else to do. some advice would be much appreciated.


Hi Asalis,

First thing that comes to mind. Your PC Processor is below min spec.

This is the minimum spec:

OS: Windows XP SP3 / Windows Vista SP1 / Windows 7
Processor: 1.8GHz Intel Core 2 Duo or equivalent AMD CPU
Memory: 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7
Graphics: 256 MB (with Pixel Shader 3.0 support)DirectX®: DirectX 9.0c August 2008 (included)
Hard Drive: 15 GB
Sound: DirectX 9.0c compatibleSupported Chipsets: NVIDIA GeForce 6800 or greater; ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce 7300, 8100, 8200, 8300, 8400, and 9300; ATI Radeon HD3200, and HD4350 are below minimum system requirements. Updates to your video and sound card drivers may be required.

Recommended
OS: Windows XP SP3 / Windows Vista SP1 / Windows 7
Processor: 2.6+ GHz Cure 2 Duo Intel or equivalent AMD CPU
Memory: 2 GB RAM
Graphics: ATI Radeon HD 2900 XT, NVIDIA GeForce 8800 GT, or better recommendedDirectX®:
DirectX 9.0c August 2008 (included)
Hard Drive: 15 GBSound:
DirectX 9.0c compatible

Modifié par General Corrado, 26 janvier 2010 - 11:02 .