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Connection to Mass Effect server failed


2 réponses à ce sujet

#1
IamMclovin

IamMclovin
  • Members
  • 12 messages
Got the game installed.  Tried to log into the cerberus network but it fails to connect everytime.  I know it might be because of a lot of people logging in but Im wondering if its another problem I have.

For some reason on my pc I cant get ANY of EA's support sites, resetting paswords, some forums to work.  It always comes back as timed out.  I can view the store and download manager just fine but anything that has to do with some type of support it times out.  I cant even retrieve a forgotten password without it timing out.  

I know my internet is fine, no problems with ANY other website at all.  I can access the support sites using my iphone and my houses wifi connection.  Its just on my pc I have this problem.  

Would this have anything to do with not being able to access the cerberus network?  If so is there a way to fix this? 

Thanks for any help!

#2
General Corrado

General Corrado
  • BioWare Employees
  • 19 messages
Hi koremanmusic.



So far not seeing any of the online services going down, but we are hearing reports some users having issues with redeeming codes. Believe me, we are watching. Mass Effect 2 has only been released for a few hours with all the midnight releases. Its a lot of information to take in and trend. We just have to listen to our player base. :)



3:30am here... sorry no celebrating yet ;)



-Ryan












#3
Michael Gamble

Michael Gamble
  • BioWare Employees
  • 234 messages
have you tried opening the ports specified in the readme for the PC?